103 Senior Technical Writers jobs in the Philippines

MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. MVP was founded with the aim to be a bridge between highly skilled offshore professionals and small, medium, and large-sized enterprises. MVPs build rapport with clients to help them scale ridiculously fast.

Are you hungry for growth, passionate about learning and looking for a fun working environment? We got you Join our growing team of MVPs

We are looking for top talents who can effectively deliver excellent support to our valued Clients. We offer learning opportunities, career growth and work-life balance.

Technical Writer

Job Description:

· Source master documents from fault records and save updated versions.

· Adjust Word documents in line with requests (pictures, titles, procedural changes).

· Collaborate regularly with Engineers, Stakeholders, and Technical Teams to complete AR requests.

· Update SAP with progress on assigned AR tasks.

Qualifications:

· Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or any related field.

· Experience in heavy industry environments (conveyors, pumps, crushers, mills, tanks, piping).

· Proficiency in SAP and Microsoft Word.

· Strong technical writing and documentation skills.

· Excellent communication and attention to detail.

Company Description

Bladegrass Technologies Inc. is a Technology Solutions and Information Technology company headquartered in Manila, Philippines. We provide cutting-edge technology solutions to various industries and ensure our clients remain at the forefront of innovation. Our dynamic team excels in delivering tailored IT services to meet the unique needs of our clients. We are committed to fostering a collaborative and inclusive work environment while driving excellence in all our endeavors.

Duties and Responsibilities

Creates, organizes and maintains documentation across multiple IT domains including:

• IT Operations
• IT Finance
• IT Logistics
• Program Management Office (PMO)

Documents and maintains all technical processes, policies, and workflows and ensures accessibility, and compliance with organizational standards such as ITIL and ISO to maintain process excellence.

Core Functions

1. Create and maintain documentation for IT services, systems, and procedures (e.g., SOPs, user guides, process flows, policy manuals).
2. Collaborate with IT subject matter experts to translate complex technical concepts into clear, user-friendly documentation.
3. Ensure consistency in formatting, style, and terminology across all documents.
4. Manage documentation repositories; ensure regular reviews, updates, and archiving.
5. Support cross-functional teams in knowledge sharing and improving documentation practices.
6. Assist in developing knowledge base articles for service desk and IT roles.
7. Stay updated on industry best practices in technical writing and knowledge management.
8. Provide documentation and materials for training and onboarding.
9. Participate in special projects and initiatives as assigned.

Competency Requirements

1. Domain Knowledge
2. Technical Writing
3. Interpersonal Communication
4. Organization
5. Analytical Thinking
6. Instructional Design
7. Problem Solving

Job Qualifications

1. Education: 4-year computer-related degree
2. Must communicate well with others
3. Knowledgeable in IT tools and ISO standards
4. Must pass job-related evaluation with an average grade of 80 points or above

Technical Writer

1. Bachelors Degree Graduate, preferably engineering or technical course

2. Ability to comprehend technical matters and translate into documents, illustrations or drawings using MS Office or AutoCAD software

3. Hardworking, takes initiative to work with minimum supervision

4. Capable to work in a fast paced, stressful environment

5. Well versed in MS Office Applications

6. Patient, helpful, decisive , responsible with a respectful working attitude

7. Driving Skills (4 wheels manual/automatic) is a plus

Job Type: Temporary

Contract length: 3 months

Pay: Php15, Php18,000.00 per month

Benefits:

• Promotion to permanent employee

Ability to commute/relocate:

• Silang: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any industrial or manufacturing engineering or production or quality assurance related documentation experience

Education:

• Bachelor's (Required)

Experience:

• documentation: 1 year (Required)

Location:

• Silang (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

This position is responsible for responding to all client requests and inquiries received through e-mail, postal mail, Customer Feedback forms and other written correspondences, accurately and in a timely manner.

SPECIFIC ACCOUNTABILITIES:

Provides accurate information inquired following agreed service level standards and procedures

Coordinates with backend support unit to ensure technical accuracy of computations and requirements needed by clients

Coordinates with different sections and departments for written requests of policyholders requiring changes and adjustments in their policy records

Acts as contact person for all Sunlink and Wecare projects and enhancements that directly affect e-Services unit.

Logs all correspondences received in Salesforce accurately for tracking and monitoring purposes

Maintains a monitoring system which classifies and tracks all business correspondences according to type and frequency of service request or complaint and status of case resolution

Prepares appropriate reports for inclusion in the regular response report.

Participates in special projects and initiatives as may be required.

Assists other Technical Writers as ma be required.

SKILLS AND KNOWLEDGE REQUIRED:

Education Level and Professional Qualification

• University degree graduate

Work Experience Required

• With 3 years experience in any front-line customer service function

Technical/Functional Skills and Knowledge Required

• With typing speed of at least 53 wpm

• Knowledgeable on life insurance, VUL, pre-need and mutual funds

• Basic knowledge on regulations related to confidentiality, security controls and disclosures on client information

• Basic knowledge on the following systems: Ingenium, CRM, Prism and MF Taps is preferred

• Must be highly customer-oriented; and effective team player with high stress tolerance

• Excellent attendance

Our Purpose
Teradyne, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview
As a Technical writer, you'll be creating content for robots and software based on input from various departments and stakeholders. You will be responsible for taking complex descriptions and gathering additional input, to recreate the information as public documentation for general users through text, images, or other relevant media.

You will also have the opportunity to help define our transition from Madcap Flare to writing "docs as code", including rethinking our version control system, content structure, and release process.

This position will require analytical, communication, and interpersonal skills.

Responsibilities

• Write technical documentation including robot manuals, software manuals, tutorials, release notes, and troubleshooting guides.
• Edit, clarify, and proofread documents written by others.
• Create or modify illustrations and renders to meet specifications and effectively communicate complex information.
• Collaborate with internal stakeholders across Engineering, Compliance, and Technical Support/Service.
• Organize, structure, and maintain content in a single-source system.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

Required

• Bachelor's degree in Communications, Robotics, Engineering, Design, or similar.
• At least one year of experience as a writer in a professional setting.
• Interest in the field of robotics, IT, electronics, etc.

Bonus if you have experience in at least one of the following:

• Docs as code, especially using Markdoc, React, and Nuxt.
• Structured authoring software (Madcap Flare, Paligo, or similar).
• Illustration and 3D modelling (Figma, Blender, Adobe Creative Cloud, or similar).
• Git and branching
• Writing scripts.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Job Summary:

We are looking for a talented Technical Writer to produce high-quality documentation that contributes to the success of our products and services. The ideal candidate will have a strong ability to convey complex technical information in a clear, concise, and engaging manner.

Key Responsibilities:

• Create and maintain technical documentation, including user manuals, installation guides, FAQs, and online help articles.
• Collaborate with developers, engineers, product managers, and other stakeholders to gather accurate and detailed information.
• Organize and present technical information in formats that meet the needs of various audiences, both technical and non-technical.
• Review and edit existing documentation for accuracy, clarity, and consistency.
• Ensure all documentation aligns with company standards and brand guidelines.
• Develop visuals, such as diagrams and charts, to complement written content.
• Stay up-to-date with product changes and technological advancements to keep documentation current.

Qualifications:

• Bachelor's degree in Technical Writing, Communications, English, Computer Science, or related fields.
• Proven experience as a technical writer or similar role.
• Exceptional written and verbal communication skills.
• Familiarity with documentation tools such as MS Word, Adobe Acrobat, or Markdown editors.
• Basic understanding of technical concepts, such as software, hardware, or engineering processes.
• Strong organizational and time management skills.

Preferred Skills:

• Experience with content management systems (CMS).
• Ability to create instructional videos or interactive guides.
• Familiarity with programming languages or technical standards (e.g., HTML, XML).

The Technical Writer is responsible for developing clear, accurate, and professional documentation that supports project deliverables across various technical domains. This includes drafting and editing reports, Standard Operating Procedures (SOPs), training materials, and other formal documents to ensure consistency, clarity, and compliance with established documentation standards. The role requires close collaboration with subject matter experts and project leads to verify content accuracy and tailor messaging for diverse audiences, including local stakeholders.

This is a nationwide project, and we need someone who is willing to travel and take on assignments at various project sites across the country.

This position is contingent upon the award of the contract

Key Responsibilities:

• Draft, edit, and maintain project documentation such as reports, SOPs, training manuals, and formal deliverables.
• Ensure clarity, consistency, and alignment with organizational documentation standards.
• Coordinate with technical leads and team members to gather accurate and up-to-date inputs.
• Support localization and translation of materials for stakeholders in the Philippines.
• Review and revise existing documents to meet evolving project requirements and stakeholder feedback.
• Track submission deadlines and maintain version control across all documentation.
• Format documents using approved templates and style guides.
• Assist in developing visual aids, charts, or infographics for technical materials and presentations.

Qualifications to be successful in the role:

• Bachelor's degree in Communications, Journalism, Technical Writing, or a related field.
• Minimum of 5 years of experience in writing technical or operational documentation for international or government-related projects.
• Strong written and verbal communication skills in both English and Tagalog, with the ability to adapt complex information for diverse audiences.
• Proficient in Microsoft Office Suite, Adobe Acrobat, and formatting tools (e.g., Word styles, templates).
• Excellent attention to detail, grammar, and document structure.
• Proven ability to manage multiple projects in a deadline-driven environment.
• Experience working collaboratively with technical and non-technical stakeholders.
• Familiarity with structured documentation practices, version control, and formal approval workflows. .

is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

Role & Mission

As aTechnical Writer at Apollo, you will own the creation, optimization, and maintenance of both internal and external knowledge base content. You'll partner with Product Managers, Engineers, Customer Support, Rev Ops and Customer Success to ensure our knowledge ecosystem empowers customers to self-serve, while also enabling internal teams to move faster with confidence.

This role is evolving: you won't just write and edit, you'll also integrate AI-driven tools to accelerate content creation, identify weak spots in documentation, and scale our Knowledge Base without creating extra workload. Ideal candidates are endlessly curious, customer obsessed, and comfortable straddling the worlds of technical detail and clear, simple explanation.

Key Responsibilities:

• Research, write, and develop new and updated knowledge base articles, FAQs, troubleshooting guides, snippets, and internal enablement docs.

• Partner closely with Product Managers and Engineers to deeply understand new features and translate technical detail into clear, customer-ready content.

• Collaborate with Support, Customer Success, and Enablement teams to capture recurring issues, identify knowledge gaps, and improve internal workflows.

• Use AI-assisted tools to accelerate drafting, auditing, and surfacing weak or duplicate content.

• Conduct recurring content audits to ensure KB remains accurate, current, and discoverable.

• Mentor junior writers, sharing best practices for technical writing, SEO, and AI adoption.

• Drive the creation and execution of release notes and documentation plans tied to product launches.

• Provide training/reference content to accelerate onboarding and upskilling of internal employees.

Competences

• Customer Obsession: Writes with empathy, prioritizing clarity and usability for customers and internal teams.

• Technical Acumen: Proficient in CMS platforms, analytics dashboards, and structured authoring systems.

• Proficient in Git, HTML, and docs-as-code

• Communication: Strong written and verbal skills to engage with SMEs and explain technical concepts.

• Collaboration: Builds strong partnerships with Product, Engineering, Support, and CS teams.

• Attention to Detail: Ensures all content is accurate, complete, and error-free.

• Problem-Solving: Proactively identifies knowledge gaps and proposes scalable solutions.

• AI Fluency: Skilled at integrating AI tools for writing, summarization, insights, and content maintenance.

• Organizational Skills: Manages multiple deliverables with clear documentation and prioritization.

• Adaptability: Thrives in a fast-changing product and business environment.

• Analytical Thinking: Uses data, feedback, and AI-driven insights to audit, improve, and optimize content.

We are AI Native

is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

Why You'll Love Working at Apollo

At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Learn more here

This is 6 Months CONTRACTUAL/PROJECT BASED EMPLOYMENT - extendable and possible absorption. (It means that your contract will be under Ben Edictio but you will be assigned to our client. Ben Edictio will process your payroll/salary but you will be working with our client. After your 6 months contract, it depends if the company will absorb you or extend/renew your contract). For now, we would like a candidate who can really work and commit for 6months Project contratct.

Note: Salary will be divided into daily rate; considered as NO WORK NO PAY but REGULAR Holidays announced by the Ph Government are paid. Example: If you didn't work on Special Holidays - Not Paid " NO Work NO Pay" but If you didn't work on Regular Holidays - Still Paid. Of course, if you've worked either on Special or Regular Holidays, Daily rate is paid with Holiday pay as well. Benefits while on a project based: HMO for employee & Mandatory Benefits;

SALARY offer depends on your skills and experiences. Salary expectation is for approval of the higher management.

SPECIFIC JOB TITLE: Junior Technical Writer

• Graduate of Bachelor's Degree
• Wiling to work on a dayshift Schedule- Monday to friday
• Amenable to work in Pasig -FULLY ONSITE for now (to switch to hybrid eventually depending on your performance)
• Graduate of Bachelor's Degree
• At least 2 years of Technical writing experience: flow charts creation and process flow documentations
• Experience in Creating and maintaining documentation for IT services, systems, and procedures including SOPs, user guides, and policy manuals
• Able to communicate well with teams. Knowledgeable in MS O365; Able to type at an above average phase.
• Good verbal and written communication skills
• Can Start ASAP

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php20, Php22,000.00 per month

Application Question(s):

• Are you willing to work on a Dayshift schedule?
• Are you willing to work FULLY ONSITE in Pasig? FULLY ONSITE for now but they will inform you if they will allow you to work on a hybrid after few months)
• Are you willing to consider this 6Months Project Based employment as indicated on this post and considering the NO work No pay Policy (If you didn't work on Special Holidays - Not Paid " NO Work NO Pay" but If you didn't work on Regular Holidays - Still Paid. Of course, if you've worked either on Special or Regular Holidays, Daily rate is paid with Holiday pay as well. )
• How long is your total WORKING experience in BPO/International companies, supporting international clients?
• How long is your total hands-on experience in technical writing?
• Do you have hands-on experience in Creating and maintaining documentation for it projects such as SOPs, user guides, and policy manuals?
• Do you have hands-on experience in flow charts creation and process flow documentations?
• Do you have hands-on experience in using MS O365?
• How much is your expected salary? PHP - basic salary/month
• How soon can you start once hired?

Education:

• Bachelor's (Preferred)

Work Location: In person