221 Technical Writer jobs in the Philippines

• Minimum Qualifications: Graduate of any 4 year-course
• Familiarity in a Bank Industry is a plus.
• Proven track record in Technical Writing and Communication
• Must have experience in Infra documentation policy and other compliance

Job Type: Permanent

Pay: Php70, Php75,000.00 per month

Work Location: On the road

We are seeking a Corporate Technical Writer to join our team and play a critical role in developing clear, accurate, and compliant documentation. The ideal candidate is detail-oriented, highly skilled in professional English, and has a proven track record of creating structured documents that meet both internal and external regulatory requirements.

Key Responsibilities:

• Develop, edit, and maintain corporate policies, control standards, and standard operating procedures (SOPs).
• Ensure documentation aligns with regulatory guidelines, internal audit requirements, and international standards.
• Collaborate with stakeholders across departments to translate complex processes into concise, step-by-step instructions.
• Manage documents within platforms such as Microsoft Word, SharePoint, Confluence, or similar systems.
• Uphold professional writing standards, ensuring accuracy, consistency, and positive framing in all materials.
• Support compliance and risk management initiatives by maintaining updated and audit-ready documentation.

Qualifications:

• Bachelor's degree in English, Technical Communication, Business Administration, or a related field.
• Minimum of 2 years' experience writing policies, control standards, and SOPs in a corporate or regulated environment.
• Demonstrated success in producing documentation aligned with audit and compliance requirements.
• Strong command of professional English with excellent grammar and style.
• Proficiency in document management systems (e.g., Microsoft Word, SharePoint, Confluence).
• Strong analytical ability to simplify complex policies into user-friendly documentation.
• Experience in banking or financial institutions regulated by the Bangko Sentral ng Pilipinas (BSP), or familiarity with international standards, is an advantage.

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Work Location: In person

JOB DESCRIPTION

• Work with internal teams to gain an understanding of requirements for documentation.
• Assist in the creation of documents like solution content, methodology and tools, project management, technical canvas, patch note releases, etc. and its safekeeping.
• Edit materials to have a consistent voice across chapters and volumes. Revises documents as soon as certain changes happen.
• Review existing documentation to identify outdated, missing or inconsistent content.
• Produce quality documentation aligned with set standards.

JOB QUALIFICATIONS

• Graduate of Information Technology, Computer Science or equivalent
• Must have at least 1-2 years of experience in a technical writing role. Experience with a software company is a plus.
• Technical knowledge and understanding of IT System concepts, including networking, data protection, cloud computing, transactional systems, database technology, web applications, and system architecture.
• Experience with Visio and other diagramming and vector graphics apps a plus.
• Ability to deliver high quality documentation, paying attention to detail.
• Able to work independently and adapt quickly to shifting priorities, prioritize tasks and ensure high quality in a dynamic environment,
• Can work in Makati City or Project sites as needed.

Job Summary:

The Technical Writer for IT Knowledge Management will be capturing, organize, and maintain documentation across multiple IT groups including IT Operations, IT Finance, IT Logistics, and the Program Management Office (PMO). This role ensures that technical processes, policies, and workflows are clearly documented, accessible, and aligned with CPFI standards.

Job Functions:

• Create and maintain documentation for IT services, systems, and procedures including SOPs, user guides, process flows, and policy manuals.
• Translate technical concepts into clear, user-friendly content for end users.
• Collaborate with IT teams to capture tacit and explicit knowledge, ensuring it is structured and stored in centralized repositories.
• Work closely with IT Operations, IT Finance, IT Logistics, and PMO teams to gather accurate information and validate documentation.
• Participate in weekly service management meetings and project reviews to stay updated on changes and priorities.
• Conduct usability reviews and incorporate feedback from users.

Qualifications:

• 4 Years Computer-related course (Open to Fresh Graduates)
• Knowledgeable in MS O365
• Knowledgeable in flow charts creation and process flow documentations.

Job Type: Fixed term

Work Location: In person

We are seeking a highly skilled Senior Technical Writer to join our dynamic team and lead the development of clear, concise, and user-focused technical documentation. The ideal candidate will have a passion for transforming complex technical concepts into accessible content for a wide range of audiences, including engineers, clients, and end users.

As a Senior Technical Writer, you will collaborate closely with product managers, software engineers, QA teams, and UX designers to gather information, understand product features, and produce documentation that supports product deployment, configuration, troubleshooting, and end-user adoption. You will drive documentation strategy, maintain content standards, and ensure consistency across all platforms and products.

Key Responsibilities:

• Create and maintain high-quality documentation including user guides, API documentation, online help, release notes, and technical manuals.
• Translate complex technical information into easy-to-understand content.
• Work with cross-functional teams to gather requirements and feedback.
• Manage document versions and updates through product lifecycle changes.
• Contribute to knowledge base articles and internal process documentation.
• Champion content strategy, structure, and usability best practices.
• Review and edit work from peers to ensure quality and consistency.

Qualifications:

• Bachelor's degree in Technical Communication, Computer Science, or a related field.
• 5+ years of experience in technical writing, preferably in a software or IT environment.
• Proficiency in documentation tools (e.g., Confluence, MadCap Flare, Markdown, Git).
• Strong written and verbal communication skills.
• Experience with APIs, cloud platforms, or DevOps tools is a plus.

Job Types: Full-time, Fixed term

Contract length: 12 months

Pay: Php70, Php100,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Work from home

Experience:

• Technical Writer/Documentation: 6 years (Required)

Work Location: In person

Primary Responsibilities

• Writing methods, protocols, reports, SOPs and evaluating compendia procedures as it impacts the pharmaceutical products or raw materials.
• Responsible for supporting the scientists in R&D to prepare the documentation as required by clients, including follow up of change controls, maintaining the templates for laboratory documents.
• Responsible for periodic review of the compendia changes and providing evaluation as it impacts the Raw Material, Finished Product and R&D groups within Analytical Operations.

Specific Responsibilities

• Write or review protocols for method development, feasibility, transfer, verification, and validation projects in collaboration with R&D personnel. Write or review client methods for routine sample analysis as needed.
• Collect and provide the necessary documentation for R&D projects, such as sample specifications, method details, and validation reports. Ensure the testing instructions are timely available and unambiguous, to facilitate the bench work complete as scheduled.
• Document analytical findings by compiling data into standardized report templates.
• Review the compendia updates (e.g., USP, EP, JP), document changes, and communicate updates to relevant departments. Act as a technical resource for team members, providing guidance on documentation issues.
• Track the progress of R&D projects to ensure completion, including document organization.  Inform the appropriate manager if assigned work cannot be completed within the expected timeframe and quality standards.
• At all times, comply with SGS Code of Integrity and Professional Conduct and with all SGS QHSE and HR policies and procedures. Ensure the work area in GBS is always clean and presentable.

• Minimum Qualifications: Graduate of any 4 year-course
• Familiarity in a Bank Industry is a plus.
• Proven track record in Technical Writing and Communication
• Must have experience in Infra documentation policy and other compliance

Key Responsibilities:

• Analyze RFP, RFI, and RFQ requirements to ensure full compliance with client specifications.
• Develop, write, and edit proposal content, including executive summaries, technical sections, past performance, and resumes.
• Work with business development team and leadership to gather necessary proposal information.
• Experience in pricing and working closely with business development team to develop competitive and compliant proposals.
• Ensure proposals align with company branding, messaging, and compliance standards.
• Manage proposal schedules, deadlines, and deliverables.
• Conduct research on industry trends, competitors, and best practices to strengthen proposal responses.
• Maintain and update a content library for proposal reuse and efficiency.
• Proofread and format documents for accuracy, clarity, and consistency.

Qualifications:

• Bachelor's degree in English, Communications, Business, or a related field.
• 3-5 years of experience in proposal writing, preferably in government contracting or corporate proposals.
• Strong knowledge of proposal management best practices (preferably)
• Exceptional writing, editing, and proofreading skills with attention to detail.
• Experience working with proposal management tools.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
• Ability to manage multiple proposals simultaneously under tight deadlines.

Preferred Qualifications:

• Experience in healthcare, IT, staffing, or government contracting industries.
• Familiarity with CRM or applicant tracking systems (e.g., Salesforce).

As a Technical Writer, you will be responsible for creating and maintaining a variety of documentation, including Standard Operating Procedures, training materials, and user manuals, ensuring that all content is tailored to meet the needs of both technical and non-technical audiences. You will collaborate closely with cross-functional teams to gather product and documentation requirements, while also taking ownership of projects from start to finish. Your expertise in Salesforce will be crucial as you design and manage Salesforce Experience Cloud Sites and maintain a Salesforce Knowledge instance, ensuring high-quality knowledge management practices. Additionally, you will review and edit content produced by team members, striving for clarity and accessibility in all technical communications. Your ability to adapt to changing priorities and your innovative approach to improving processes will be key to your success in this role.

What's in it for you?

• Global and dynamic culture
• Competitive compensation package
• HMO benefits + free dependents
• 20% night differential rate
• Remote work setup
• Company provided equipment

RESPONSIBILITIES

• Create and develop comprehensive documentation including Standard Operating Procedures, instruction manuals, training materials, policies, and work instructions tailored to the needs of diverse audiences, ensuring clarity and accessibility for both candidates and customers.
• Collaborate with cross-functional teams to gather and define product and documentation requirements for both existing and new First Advantage products, services, and implementations, ensuring alignment with organizational goals.
• Design and implement Salesforce Experience Cloud Sites using Salesforce Site Builder, while writing and maintaining basic HTML and CSS code to enhance user experience and functionality.
• Manage and maintain a Salesforce Knowledge instance across the First Advantage organization, ensuring high service levels, quality of the knowledge base, and effective audience administration for all knowledge management activities.
• Translate complex technical information into clear, concise language that is easily understood by non-technical audiences, facilitating better comprehension and usability.
• Review, proofread, and edit content produced by team members, ensuring accuracy, consistency, and adherence to established standards before publication.

REQUIRED SKILLS AND QUALIFICATIONS

• Technical Writing Experience: Proven experience in technical writing, specifically in creating service, product, and client-facing documentation, with a strong portfolio demonstrating your ability to convey complex information clearly.
• Global Perspective: Experience working in a global or international service environment, with the ability to adapt content for diverse audiences across different cultures and regions.
• Self-Motivation: Demonstrated ability to take initiative, assume ownership of projects, and work independently with minimal supervision while managing multiple priorities effectively.
• Salesforce Proficiency: Working knowledge of Salesforce, including experience with Salesforce Experience Cloud and the ability to design and maintain sites using Salesforce Site Builder.
• Technical Skills: Familiarity with basic HTML and CSS coding, as well as proficiency in Microsoft Office Suite and Adobe Acrobat Reader for document creation and editing.
• Attention to Detail: Strong proofreading and editing skills, with a keen eye for detail to ensure accuracy and consistency in all documentation.
• Communication Skills: Excellent verbal and written communication skills, with the ability to translate technical jargon into user-friendly language for non-technical audiences.
• Adaptability: Ability to thrive in a fast-paced environment, demonstrating flexibility in adjusting to changing priorities and demands while maintaining high-quality standards.
• Lifelong Learner: A commitment to continuous learning and professional development, with a genuine interest in the Human Capital sector and the intersection of people, processes, and technology.
• Minimum of a High School Diploma; a degree in English, Communications, Technical Writing, or a related field is preferred.
• 2+ years of experience in technical writing, particularly in a service-oriented or technology-driven environment, with a strong portfolio showcasing relevant documentation.
• Experience in a global or international service setting, demonstrating the ability to adapt content for diverse audiences and cultural contexts.
• Proven track record of managing projects from inception to completion, with the ability to work independently and collaboratively within cross-functional teams.
• Familiarity with Salesforce and experience in designing and maintaining Salesforce Experience Cloud Sites, as well as managing a Salesforce Knowledge instance.
• Demonstrated proficiency in HTML and CSS, with the ability to apply these skills in documentation and site design.
• Strong background in creating user-friendly documentation that effectively communicates technical information to non-technical audiences.
• For remote or hybrid positions, you must have a dedicated workspace that is free from distractions and ensures privacy.
• Working at home requires internet speeds that can support the Company systems; a minimum download speed of 120mps and 10mbp upload is required. Computers must be hard wired to a router (We provide equipment).
• All remote employees must be on camera for all training sessions, including new hire orientation and meetings with leaders and clients.
• Work schedule is 8 PM – 5 AM PHT (night shift).