Explore numerous Information Technology (IT) job opportunities. The Philippines presents a spectrum of IT positions, from entry-level support roles to senior management positions. Job seekers can find roles that match their skills and career aspirations in this dynamic sector.63 Information Technology jobs in the Philippines
System Administrator
Mandaluyong, National Capital Region
EPS Staffing Service Group Inc.
Posted today
Job Viewed
Job Description
**OVERALL KEY POSITION OBJECTIVE**
The position is part of the IT Infrastructure Team and responsible for:
- Server farm estate (Windows and Linux).
- Adhering to agreed schedules and meeting deadlines.
- Ensuring a positive, pro-active “can do” approach is maintained
- Liaise with vendors and other IT personnel for problem resolution
- Comply with company procedures and standards.
**MAJOR DUTIES AND RESPONSIBILITIES**
- Proactively ensure the highest level of system and infrastructure availability.
- Maintain security, backup and redundancy strategies.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
- Participate in the design of information and operational support systems.
- Provide 2nd and 3rd level support.
- Perform other duties as directed by the IT Infrastructure Manager, Operations.
**REQUIREMENTS**
- Bachelor’s degree in Computer Science/ IT/ related fields or relevant experience
- Min. 5 years of experience in Server Administration/ Engineering
- Detailed knowledge in Windows Server, Windows Failover clustering, troubleshooting, and its administration.
- Detailed knowledge in Linux (Redhat) Server, Linux (Redhat) clustering, troubleshooting and its administration.
- Familiar with technologies such as Windows Server Virtualization, Active Directory and other Microsoft technologies.
- Have knowledge of VMware (ESXi, SRM, NSX etc.) infrastructure and troubleshooting
- Good understanding of Active Directory and its concepts
**Salary**: Up to Php85,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft Windows Server: 3 years (preferred)
- Linux Server: 3 years (preferred)
The position is part of the IT Infrastructure Team and responsible for:
- Server farm estate (Windows and Linux).
- Adhering to agreed schedules and meeting deadlines.
- Ensuring a positive, pro-active “can do” approach is maintained
- Liaise with vendors and other IT personnel for problem resolution
- Comply with company procedures and standards.
**MAJOR DUTIES AND RESPONSIBILITIES**
- Proactively ensure the highest level of system and infrastructure availability.
- Maintain security, backup and redundancy strategies.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
- Participate in the design of information and operational support systems.
- Provide 2nd and 3rd level support.
- Perform other duties as directed by the IT Infrastructure Manager, Operations.
**REQUIREMENTS**
- Bachelor’s degree in Computer Science/ IT/ related fields or relevant experience
- Min. 5 years of experience in Server Administration/ Engineering
- Detailed knowledge in Windows Server, Windows Failover clustering, troubleshooting, and its administration.
- Detailed knowledge in Linux (Redhat) Server, Linux (Redhat) clustering, troubleshooting and its administration.
- Familiar with technologies such as Windows Server Virtualization, Active Directory and other Microsoft technologies.
- Have knowledge of VMware (ESXi, SRM, NSX etc.) infrastructure and troubleshooting
- Good understanding of Active Directory and its concepts
**Salary**: Up to Php85,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft Windows Server: 3 years (preferred)
- Linux Server: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
0
System Administrator
Pasig, Palawan
UnionBank of the Philippines
Posted today
Job Viewed
Job Description
The System Administrator's primary responsibility is to support the reliable and effective use of complex IT systems by end users, whether internal employees or external customers. Activities range from managing identities and access to providing dedicated technical support to individual users.
As a sysadmin, you may be the first contact point within IT departments for users to resolve any tech-related issue.
Sysadmins are responsible for dependable access and availability to IT systems.
Sysadmins are therefore required to troubleshoot and fix issues that compromise system performance or access to an IT service. It also involves regular system improvements, such as upgrades based on evolving end-user and business requirements. Sysadmins are also required to maintain records of IT assets usage.
**Description**
- Assists in long-range planning and managing project assigned.
- Provides technical expertise/support to the users of the systems assigned.
- Provides problem resolution for systems and users.
- Analysis and provides recommendations based on system requirements.
- Performs corrective or preventive maintenance.
- Implements procedures and solutions for optimizing systems and software within the department.
- Maintains up-to-date documentation and records pertaining to department infrastructure.
- Thorough and adept in developing technical diagnostics manuals for colleagues.
- Ensure systems functionality, integrity, and efficiency.
- Performs other related duties as assigned.
**Educational Attainment**
- Bachelors - Required
- Post-Graduate Degree - Preferred
**Capabilities**
- Infrastructure Management
- Infrastructure Security
**Benefits**:
- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
COVID-19 considerations:
All employees must be fully vaccinated and are required to wear masks at the workplace
**Education**:
- Bachelor's (required)
As a sysadmin, you may be the first contact point within IT departments for users to resolve any tech-related issue.
Sysadmins are responsible for dependable access and availability to IT systems.
Sysadmins are therefore required to troubleshoot and fix issues that compromise system performance or access to an IT service. It also involves regular system improvements, such as upgrades based on evolving end-user and business requirements. Sysadmins are also required to maintain records of IT assets usage.
**Description**
- Assists in long-range planning and managing project assigned.
- Provides technical expertise/support to the users of the systems assigned.
- Provides problem resolution for systems and users.
- Analysis and provides recommendations based on system requirements.
- Performs corrective or preventive maintenance.
- Implements procedures and solutions for optimizing systems and software within the department.
- Maintains up-to-date documentation and records pertaining to department infrastructure.
- Thorough and adept in developing technical diagnostics manuals for colleagues.
- Ensure systems functionality, integrity, and efficiency.
- Performs other related duties as assigned.
**Educational Attainment**
- Bachelors - Required
- Post-Graduate Degree - Preferred
**Capabilities**
- Infrastructure Management
- Infrastructure Security
**Benefits**:
- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
COVID-19 considerations:
All employees must be fully vaccinated and are required to wear masks at the workplace
**Education**:
- Bachelor's (required)
This advertiser has chosen not to accept applicants from your region.
1
System Administrator
Makati, National Capital Region
Cloudstaff Inc.
Posted today
Job Viewed
Job Description
Develop and implement system management techniques
- Develop and maintain installation and configuration procedures
- Investigate, analyse and prioritise assigned incidents and service requests
- Action requests, resolve problems, manage internal and external service providers and record all actions
- Implement backup and data recovery systems
- Research and implement integrity procedures
- Monitor and report on performance and internet usage
- Design and maintain user networks and monitor security to identify intrusions
- Work collaboratively with other technical staff and management to improve performance
- Responsible for specific training and instructions
Systems
- Maintain all systems devices and printers
- Carry out routine auditing, monitoring, testing, maintenance and ongoing fault rectification of the system’s environments, services, functions, data, security and integrations to other ICT systems
- Maintains routine patch management program of works
- Identifies and remediates system vulnerabilities
- Maintain accurate reports on systems failure
Compliance
- Participate in risk and hazards training
- Complete reports on safety data and operating procedures
- Comply with internal policies and industry health and safety regulations and legislation
Planning
- Assist in the development and implementation of strategies for IT solutions
- Assist in the development of innovative solutions for improvement in efficiency and effectiveness
Qualifications And Requirements
- Bachelor degree or Diploma with a technical major in Computer Science, Engineering or related discipline
- Technical certifications such as ITIL, JNCIA, MCSA, and CCA would be advantageous
- Intermediate to Advanced Microsoft Office Skills (2010 minimum)
- Minimum 5 years proven experience in similar role
- Exposure to the following technologies is essential:
- Endpoint protection
- Windows Server up to 2019, in particular Active Directory Group Policy
- MS Team
- Citrix XenApp 7.5
- Juniper networking equipment
- Microsoft Office 365 and Exchange Online
- Fortigate
- VMWare Server Virtualisation
**Salary**: Php70,000.00 - Php80,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Experience**:
- System Administration: 2 years (preferred)
- Endpoint Protection: 2 years (preferred)
- Group Policy: 2 years (preferred)
- Active Directory: 2 years (preferred)
- Teams: 2 years (preferred)
- Fortigate: 1 year (preferred)
- Develop and maintain installation and configuration procedures
- Investigate, analyse and prioritise assigned incidents and service requests
- Action requests, resolve problems, manage internal and external service providers and record all actions
- Implement backup and data recovery systems
- Research and implement integrity procedures
- Monitor and report on performance and internet usage
- Design and maintain user networks and monitor security to identify intrusions
- Work collaboratively with other technical staff and management to improve performance
- Responsible for specific training and instructions
Systems
- Maintain all systems devices and printers
- Carry out routine auditing, monitoring, testing, maintenance and ongoing fault rectification of the system’s environments, services, functions, data, security and integrations to other ICT systems
- Maintains routine patch management program of works
- Identifies and remediates system vulnerabilities
- Maintain accurate reports on systems failure
Compliance
- Participate in risk and hazards training
- Complete reports on safety data and operating procedures
- Comply with internal policies and industry health and safety regulations and legislation
Planning
- Assist in the development and implementation of strategies for IT solutions
- Assist in the development of innovative solutions for improvement in efficiency and effectiveness
Qualifications And Requirements
- Bachelor degree or Diploma with a technical major in Computer Science, Engineering or related discipline
- Technical certifications such as ITIL, JNCIA, MCSA, and CCA would be advantageous
- Intermediate to Advanced Microsoft Office Skills (2010 minimum)
- Minimum 5 years proven experience in similar role
- Exposure to the following technologies is essential:
- Endpoint protection
- Windows Server up to 2019, in particular Active Directory Group Policy
- MS Team
- Citrix XenApp 7.5
- Juniper networking equipment
- Microsoft Office 365 and Exchange Online
- Fortigate
- VMWare Server Virtualisation
**Salary**: Php70,000.00 - Php80,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Experience**:
- System Administration: 2 years (preferred)
- Endpoint Protection: 2 years (preferred)
- Group Policy: 2 years (preferred)
- Active Directory: 2 years (preferred)
- Teams: 2 years (preferred)
- Fortigate: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
System Administrator
Rudolf Lietz Inc.
Posted today
Job Viewed
Job Description
Systems Administrator is responsible for all aspects of the design, development and delivery of data and database solutions. He/she oversees operations of existing database management systems, troubleshoots errors and creates a process plan for all members of the database development team. Furthermore, he/she appropriately logs and updates all database systems to effectively communicate to management exactly what the set up is.
**Job Description**:
- Install configure update and maintain computers and laptops
- Maintain upgrade and manage PABX, software hardware and network.
- Manage network service and technology tools
- Monitor performance and maintains system according to requirements.
- Ensure security to access controls, backup and firewall
- Zimbra mail server maintenance and support A
- ctive directory management
- Network cabling maintenance and proven experience on data Telecom cable layout
- Voice over IP management
- Microsoft NAV / MS Dynamic NAV maintenance
- Maintain and install MAC PC
Qualitications:
- Bachelor of Computer Data Processing, or IT
- Previous experience in similar job is a necessity
- High level of accuracy in data encoding is prerequisite
- Can work independently with mínimal supervision, pleasant and positive disposition, team player
- Applied knowledge in latest Windows OS
- Familiar with Macintosh OS and other MAC Applications
- Internet savvy
- Familiarity with web programming and basic programming is an advantage
- Respectable command of both oral & written English.
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Employee discount
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Parañaque City: Reliably commute or planning to relocate before starting work (required)
**Job Description**:
- Install configure update and maintain computers and laptops
- Maintain upgrade and manage PABX, software hardware and network.
- Manage network service and technology tools
- Monitor performance and maintains system according to requirements.
- Ensure security to access controls, backup and firewall
- Zimbra mail server maintenance and support A
- ctive directory management
- Network cabling maintenance and proven experience on data Telecom cable layout
- Voice over IP management
- Microsoft NAV / MS Dynamic NAV maintenance
- Maintain and install MAC PC
Qualitications:
- Bachelor of Computer Data Processing, or IT
- Previous experience in similar job is a necessity
- High level of accuracy in data encoding is prerequisite
- Can work independently with mínimal supervision, pleasant and positive disposition, team player
- Applied knowledge in latest Windows OS
- Familiar with Macintosh OS and other MAC Applications
- Internet savvy
- Familiarity with web programming and basic programming is an advantage
- Respectable command of both oral & written English.
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Employee discount
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Parañaque City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
System Administrator
National Capital Region, National Capital Region
Computer Professionals Inc.
Posted today
Job Viewed
Job Description
**JOB DESCRIPTION**:
- Performs regular security monitoring to identify any possible intrusions.
- Performs implementation activities such as program promotions, installation of the system, training, and tutorial of end-users.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment
**QUALIFICATIONS**:
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- One-year experience in Systems Administration/System Engineer of Linux and Microsoft operating systems.
- Basic Networking and internet administration experience in network setting and configuring network devices such as Cisco, Firewall, HP and others
- Basic knowledge in database administration - Oracle, MySQL, MSSQL
- Experience in Active directory(MS Windows 2003/2008/2012) administration and setup
- Network and Internet security knowledge.
- Ability to learn independently and quickly
- Ability to work under heavy load and pressure situations
- Ability to multi-task
- Experience in Administering and setting up VOIP solutions and systems.
**Job Types**: Full-time, Permanent
**Salary**: Php18,380.00 - Php40,000.00 per month
Schedule:
- 8 hour shift
- Performs regular security monitoring to identify any possible intrusions.
- Performs implementation activities such as program promotions, installation of the system, training, and tutorial of end-users.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment
**QUALIFICATIONS**:
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- One-year experience in Systems Administration/System Engineer of Linux and Microsoft operating systems.
- Basic Networking and internet administration experience in network setting and configuring network devices such as Cisco, Firewall, HP and others
- Basic knowledge in database administration - Oracle, MySQL, MSSQL
- Experience in Active directory(MS Windows 2003/2008/2012) administration and setup
- Network and Internet security knowledge.
- Ability to learn independently and quickly
- Ability to work under heavy load and pressure situations
- Ability to multi-task
- Experience in Administering and setting up VOIP solutions and systems.
**Job Types**: Full-time, Permanent
**Salary**: Php18,380.00 - Php40,000.00 per month
Schedule:
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
4
System Administrator L2
Cebu, Cebu
WHR Global Consulting
Posted 1 day ago
Job Viewed
Job Description
System Administrator L2
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r> ● Respond promptly to colleagues, end users, and partners. < r> ● Follow company, partner, and customer security protocols at all times. < r> ● Assess tickets, escalate when necessary, and document steps thoroughly. < r> ● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r> ● Set clear expectations with colleagues, partners, and end users. < r> ● Communicate clearly via chat, email, and phone using professional language. < r> ● Keep users updated frequently and provide proactive follow-ups. < r> ● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r> ● Update notes with clear, detailed, and secure information. < r> ● Ensure consistent communication with end users, partners, and colleagues. < r> ● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r> ● Attend webinars and training sessions to strengthen technical skills. < r> ● Share knowledge, tips, and best practices with colleagues. < r> ● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r> ● Microsoft Windows, Office, and Office 365 desktop support. < r> ● User connectivity and application support. < r> ● New user setup and deactivation in AD/Azure AD and Office 365. < r> ● VPN account setup and email configuration. < r> ● Device provisioning (workstations, laptops, smartphones). < r> ● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r> ● Server-level support impacting limited users. < r> ● Group permissions and printer support. < r> ● Troubleshooting desktop/terminal server applications. < r> ● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r> ● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r> ● Minimum 2 years in a B2B IT support role. < r> ● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r> ● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r> ● Strong customer service skills and fluent verbal/written English. < r> ● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r> ● Respond promptly to colleagues, end users, and partners. < r> ● Follow company, partner, and customer security protocols at all times. < r> ● Assess tickets, escalate when necessary, and document steps thoroughly. < r> ● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r> ● Set clear expectations with colleagues, partners, and end users. < r> ● Communicate clearly via chat, email, and phone using professional language. < r> ● Keep users updated frequently and provide proactive follow-ups. < r> ● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r> ● Update notes with clear, detailed, and secure information. < r> ● Ensure consistent communication with end users, partners, and colleagues. < r> ● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r> ● Attend webinars and training sessions to strengthen technical skills. < r> ● Share knowledge, tips, and best practices with colleagues. < r> ● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r> ● Microsoft Windows, Office, and Office 365 desktop support. < r> ● User connectivity and application support. < r> ● New user setup and deactivation in AD/Azure AD and Office 365. < r> ● VPN account setup and email configuration. < r> ● Device provisioning (workstations, laptops, smartphones). < r> ● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r> ● Server-level support impacting limited users. < r> ● Group permissions and printer support. < r> ● Troubleshooting desktop/terminal server applications. < r> ● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r> ● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r> ● Minimum 2 years in a B2B IT support role. < r> ● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r> ● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r> ● Strong customer service skills and fluent verbal/written English. < r> ● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
This advertiser has chosen not to accept applicants from your region.
5
System Administrator L2
Cebu, Cebu
WHR Global Consulting
Posted 3 days ago
Job Viewed
Job Description
System Administrator L2
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r>● Respond promptly to colleagues, end users, and partners. < r>● Follow company, partner, and customer security protocols at all times. < r>● Assess tickets, escalate when necessary, and document steps thoroughly. < r>● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r>● Set clear expectations with colleagues, partners, and end users. < r>● Communicate clearly via chat, email, and phone using professional language. < r>● Keep users updated frequently and provide proactive follow-ups. < r>● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r>● Update notes with clear, detailed, and secure information. < r>● Ensure consistent communication with end users, partners, and colleagues. < r>● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r>● Attend webinars and training sessions to strengthen technical skills. < r>● Share knowledge, tips, and best practices with colleagues. < r>● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r>● Microsoft Windows, Office, and Office 365 desktop support. < r>● User connectivity and application support. < r>● New user setup and deactivation in AD/Azure AD and Office 365. < r>● VPN account setup and email configuration. < r>● Device provisioning (workstations, laptops, smartphones). < r>● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r>● Server-level support impacting limited users. < r>● Group permissions and printer support. < r>● Troubleshooting desktop/terminal server applications. < r>● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r>● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r>● Minimum 2 years in a B2B IT support role. < r>● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r>● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r>● Strong customer service skills and fluent verbal/written English. < r>● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r>● Respond promptly to colleagues, end users, and partners. < r>● Follow company, partner, and customer security protocols at all times. < r>● Assess tickets, escalate when necessary, and document steps thoroughly. < r>● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r>● Set clear expectations with colleagues, partners, and end users. < r>● Communicate clearly via chat, email, and phone using professional language. < r>● Keep users updated frequently and provide proactive follow-ups. < r>● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r>● Update notes with clear, detailed, and secure information. < r>● Ensure consistent communication with end users, partners, and colleagues. < r>● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r>● Attend webinars and training sessions to strengthen technical skills. < r>● Share knowledge, tips, and best practices with colleagues. < r>● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r>● Microsoft Windows, Office, and Office 365 desktop support. < r>● User connectivity and application support. < r>● New user setup and deactivation in AD/Azure AD and Office 365. < r>● VPN account setup and email configuration. < r>● Device provisioning (workstations, laptops, smartphones). < r>● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r>● Server-level support impacting limited users. < r>● Group permissions and printer support. < r>● Troubleshooting desktop/terminal server applications. < r>● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r>● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r>● Minimum 2 years in a B2B IT support role. < r>● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r>● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r>● Strong customer service skills and fluent verbal/written English. < r>● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
This advertiser has chosen not to accept applicants from your region.
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6
Junior System Administrator
Taguig, National Capital Region
Hunter's Hub Inc
Posted 4 days ago
Job Viewed
Job Description
Qualifications
Bachelor’s Degree in Information Technology, Computer Science, or a related field. br>
Must have minimum 6 months of experience in System Administration. (Non negotiable)
Must have minimum 6 months of experience in Windows Server (2016/2019/2022). (Non negotiable)
Must have experience in Linux Server (RHEL/OEL/CentOS). (Non negotiable)
Must have experience in Windows and Linux system administration tasks. (Non negotiable)
Must have understanding of networking principles, including LAN/WAN configuration, Active Directory, email systems, and web-based applications. (Non negotiable)
Must have knowledge in virtualization environments (VMWare, Hyper‑V, Oracle VM (OVM)) (Non negotiable) < r>
Exposure to server and storage hardware setup, backup solutions, and system monitoring tools. (Non negotiable)
Knowledge of basic database administration using Microsoft SQL Server or Oracle is an advantage.
Experience or familiarity with scripting and automation tools such as PowerShell, Cron, Visual Basic, or batch scripts.
Awareness of ITIL framework and compliance standards such as PCI-DSS is preferred
Exposure to banking systems or financial IT environments is an advantage.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and adapt to evolving IT environments
Good communication and documentation skills.
Job Description
Installing, configuring, maintaining, and operating server hardware, operating systems, and system utilities
Handling routine tasks such as provisioning, patching, monitoring, capacity planning, and performance tuning
Maintaining infrastructure performance and availability
Collaborating with cross‑functional teams across IT infrastructure, applications, and support groups < r>
Working within enterprise environments, including virtualization, clustering, system upgrades, and cloud transition frameworks
Bachelor’s Degree in Information Technology, Computer Science, or a related field. br>
Must have minimum 6 months of experience in System Administration. (Non negotiable)
Must have minimum 6 months of experience in Windows Server (2016/2019/2022). (Non negotiable)
Must have experience in Linux Server (RHEL/OEL/CentOS). (Non negotiable)
Must have experience in Windows and Linux system administration tasks. (Non negotiable)
Must have understanding of networking principles, including LAN/WAN configuration, Active Directory, email systems, and web-based applications. (Non negotiable)
Must have knowledge in virtualization environments (VMWare, Hyper‑V, Oracle VM (OVM)) (Non negotiable) < r>
Exposure to server and storage hardware setup, backup solutions, and system monitoring tools. (Non negotiable)
Knowledge of basic database administration using Microsoft SQL Server or Oracle is an advantage.
Experience or familiarity with scripting and automation tools such as PowerShell, Cron, Visual Basic, or batch scripts.
Awareness of ITIL framework and compliance standards such as PCI-DSS is preferred
Exposure to banking systems or financial IT environments is an advantage.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and adapt to evolving IT environments
Good communication and documentation skills.
Job Description
Installing, configuring, maintaining, and operating server hardware, operating systems, and system utilities
Handling routine tasks such as provisioning, patching, monitoring, capacity planning, and performance tuning
Maintaining infrastructure performance and availability
Collaborating with cross‑functional teams across IT infrastructure, applications, and support groups < r>
Working within enterprise environments, including virtualization, clustering, system upgrades, and cloud transition frameworks
This advertiser has chosen not to accept applicants from your region.
7
Aix System Administrator
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
**Company Description**
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
**Responsibilities**:
- The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
- Support for Customer Service Solution system under Resources Industry
- CSS System Administrator
- Technical support
- Batch Operations support
- Sybase DBA support
- Oracle Database Administrator
- Oracle Database Administration
**Qualifications**:
- Unix administration
- Software installation/updates.
- Unix Shell scripting.
**What we offer**:
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
**Salary**: Php42,000.00 - Php94,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
**Responsibilities**:
- The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
- Support for Customer Service Solution system under Resources Industry
- CSS System Administrator
- Technical support
- Batch Operations support
- Sybase DBA support
- Oracle Database Administrator
- Oracle Database Administration
**Qualifications**:
- Unix administration
- Software installation/updates.
- Unix Shell scripting.
**What we offer**:
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
**Salary**: Php42,000.00 - Php94,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
This advertiser has chosen not to accept applicants from your region.
8
Network & System Administrator
EMAPTA
Posted today
Job Viewed
Job Description
Job Description
This is a remote position.
At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.
Assist in the documentation of each office network configuration and troubleshooting procedure.
Maintain network performance by performing network monitoring, analysis, tuning and capacity planning
Troubleshooting network related problems between offices and / or Clients.
Install, configure, test and deploy L2 / L3 Switches and firewalls-cisco
**Requirements**:
Experience in BGP, OSFP, OSI and EIGRP
Define network policies and procedures
Managing and overseeing administration of Windows Server 2008/2012,VM's (VMware/Hyper-V),Citrix, and Linux
Maintain and monitor procedures for all server backups
Operating and maintaining communication switches
Regular server maintenance and proactive problem management
Monitors, plans and coordinates the distribution of client/server software updates and service packs
Perform remote technical support
.Assist in the organization and inventory of all hardware and software resources.
Provide emergency on-call support
Contribute to IT policies and development
Ensuring all software is properly licensed and up to date
**Benefits**:
Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g. Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting
**Job Description**:
This is a remote position.
At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local
This is a remote position.
At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.
Assist in the documentation of each office network configuration and troubleshooting procedure.
Maintain network performance by performing network monitoring, analysis, tuning and capacity planning
Troubleshooting network related problems between offices and / or Clients.
Install, configure, test and deploy L2 / L3 Switches and firewalls-cisco
**Requirements**:
Experience in BGP, OSFP, OSI and EIGRP
Define network policies and procedures
Managing and overseeing administration of Windows Server 2008/2012,VM's (VMware/Hyper-V),Citrix, and Linux
Maintain and monitor procedures for all server backups
Operating and maintaining communication switches
Regular server maintenance and proactive problem management
Monitors, plans and coordinates the distribution of client/server software updates and service packs
Perform remote technical support
.Assist in the organization and inventory of all hardware and software resources.
Provide emergency on-call support
Contribute to IT policies and development
Ensuring all software is properly licensed and up to date
**Benefits**:
Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g. Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting
**Job Description**:
This is a remote position.
At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local
This advertiser has chosen not to accept applicants from your region.
9