631 Network Administration jobs in the Philippines
Network Support
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Job Description
Qualifications:
- Bachelor's Degree in Information Technology, Computer Science, Electronics and Communications Engineering, Networking, or a related field.
- 1–3 years of experience in network support, technical support, or a related IT field.
- Proficient in managing and resolving trouble tickets through monitoring and ticketing systems.
- Ability to work collaboratively across teams to support network operations and continuous service improvement.
Technical Skills/Expertise:
- Knowledge in HFC, Fiber Network Technology and Optical Distribution Network
- Advanced certifications such as CCNA, CompTIA Network+, or equivalent.
- Experience with network monitoring tools, server management, or cloud infrastructure.
- Strong analytical and problem-solving skills for complex IT issues.
- Familiarity with ITIL processes or other service management frameworks.
- Excellent communication and documentation skills for cross-team coordination.
- Ability to train or mentor junior team members.
Network Support
Posted today
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- Provide assistance in the installation, configuration, and maintenance of network hardware and software.
- Document network configurations, updates, and changes.
- Monitor network performance and respond to alerts or outages.
- Perform basic troubleshooting of connectivity and performance issues.
- Provide first-level support for network-related user issues.
- Assist with the implementation of network security measures and policies.
- Work with senior staff to support network upgrades and projects.
- Conduct regular backups and update network diagrams.
Job Types: Full-time, Permanent
Pay: Php25, Php35,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Network Support or similar role: 1 year (Required)
- TCP/IP: 1 year (Required)
- Network protocols and technologies: 1 year (Required)
- cloud computing platforms: 1 year (Required)
License/Certification:
- CCNA Certifications (Required)
Work Location: In person
Network Support Engineer
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Provide the following specific Telecom Service Delivery (SD) Services, to include:
(1) Manage the delivery of Circuits for simple to complex corporate network infrastructure projects involving dark fiber, leased circuits, inside plant fiber, outside plant fiber and IP Transit from order completion through delivery;
(2) Provide complete program management in delivery of circuits including: access management, Service Provider management, circuit provisioning, field team coordination, testing of circuits, acceptance and handover of circuits with necessary documentation;
(3) Manage the delivery of the following products: Dark Fiber, Wavelength Division Multiplex (WDM), Ethernet and IP transit, etc.;
(4) Coordinate the acquisition and delivery of circuits, including communications with client network deployment engineers, network technical project manager, and global network acquisition resources;
(5) Assist program manager with update of internal/cross-functional processes if required;
(6) Track milestones and proactively drive any activities that may jeopardize network or telecom orders from completing on time;
(7) Provide thorough and timely status (both in writing and orally) throughout the entire implementation life cycle in network and telecom order tracking system, including communicating Service Provider provisioning/install lead times
Network Support Engineer
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Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEER
We are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You will provide initial troubleshooting, escalate issues when needed, and ensure smooth communication between customers, operations, and engineering teams.
This position is on-site and is part of a 24x7 operations model, with future potential for shift-based schedules.
On top of your salary, here are the exciting benefits you can look forward to:
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a NETWORK SUPPORT ENGINEER include:
- Respond to and manage customer support tickets in a timely, professional manner.
- Perform initial troubleshooting for Linux systems, virtualization platforms, and network-related issues.
- Coordinate with on-site data center technicians ("smart hands") to execute tasks such as hardware checks, cabling, and device resets.
- Escalate issues to higher-level support or engineering teams as needed, providing clear documentation.
- Monitor system alerts, logs, and dashboards to proactively identify issues.
- Contribute to internal knowledge base and process improvements.
- Ensure high standards of reliability, accountability, and confidentiality in all work.
To apply, you must be an expert on the following requirements:
- Must have 3-5 years of relevant experience
- Strong foundation in Linux system administration.
- Hands-on experience with Ansible for automation and configuration management.
- Understanding of virtualization technologies (e.g., KVM, VMware, or similar).
- Good knowledge of TCP/IP networking basics (routing, DNS, firewalls, troubleshooting tools).
- Strong problem-solving skills with the ability to work independently and take initiative.
- Excellent written and verbal communication skills in English.
- Ability to coordinate effectively with remote teams and data center staff.
- Trustworthy, reliable, self-organized, and able to handle sensitive information responsibly.
- Can work with minimum supervision.
It will also be favorable if you are knowledgeable in:
- Familiarity with monitoring systems and alerting (e.g., Prometheus, Zenduty).
- Familiarity with ticketing systems (e.g., Jira, Zendesk).
- Experience working in cloud or large-scale infrastructure environments.
- Scripting knowledge (e.g., Bash, Python).
- Working Conditions
Network Support Engineer
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Job Summary
The ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.
Key Responsibilities:
- Ensure network security and integrity through best practices and compliance with company policies.
- Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet systems.
- Troubleshoot hardware, software, and network issues, coordinate with ISPs and third-party vendors for network support and services.
- Perform routine network maintenance and system upgrades, including patches, hotfixes, and security configurations.
- Support users and assist in network installations, configurations, and expansions, respond to tickets and service requests related to network access and connectivity.
Qualifications (Required/Preferred)
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering or related field.
- At least 3 years' relevant IT infrastructure experience
- Proven expertise in:
- Microsoft Server technologies (AD, Group Policy, File Services)
- Enterprise firewalls (FortiGate)
- Networking (VLANs, VPNs, routing)
- Virtualization (VMware or Hyper-V)
- Cloud integration (Azure or AWS a strong plus)
- Scripting or automation (PowerShell, Bash, Ansible) a plus
- Certifications such as:
- CCNA / CCNP
- Microsoft MCSA/MCSE
- Azure Administrator Associate / AWS Certified SysOps Admin
- Fortinet NSE 4–7
This is a 100% onsite. Must be willing to report onsite in Pasig City.
Network Support Engineer
Posted today
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Job Description
Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.
As a
Network Support Engineer
, you will be responsible for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments. You will be taking escalation tickets from Technical Network Engineers as well as maintaining communication with the client throughout the technical troubleshooting process.
This is a
full-time role
, on a
US shift
and on a
Work in the office
set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
- Ability to handle diverse computing environments in a wide cross section of business clients
- Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
- Perform rapid analysis of networking incidents and consistently demonstrate the ability to determine the cause
- Provide consulting to clients on certain applications, Thrives' best practices, and general computing processes
- Troubleshoot and resolve high level workstation, server and network incidents while following the clients' standard operating procedures
- Sets client expectations appropriately throughout the troubleshooting process
- Utilizes appropriate software utilities, clients' protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
- Monitor the service desk service board for escalated service tickets
- Prioritize tickets escalated from Technical Support Engineers
- Ensure that open service tickets are escalated and addressed appropriately from Technical Network Engineers
- Follow best practices for escalating tickets from Technical Support Engineers
- Follow best practices for escalating cases to Network Administrators
- Communicate steps taken during troubleshooting and resolutions through clear non-technical communication, or by utilizing the appropriate level of technical jargon
- Demonstrate the correct level of urgency while resolving client incidents
- Resolution of incidents related to, but not limited to the following:
- Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules
- Design, deploy, and maintain client LANs, WANs, and wireless networks, including routers, firewalls, and switches.
- Secures network system by establishing and enforcing policies and defining and monitoring access
- Provide upgrade recommendations on new and existing equipment, hardware, and software upgrades
- Monitor network performance and troubleshoot problem areas as needed.
- Monitor and test network performance and provide network performance statistics and reports.
- Updating network equipment to the latest firmware release
QUALIFICATIONS:
- At least 5 years of relevant network support experience
- Proven experience in designing LAN/WAN network architectures
- Skilled in troubleshooting network configurations and hardware issues
- Strong knowledge of infrastructure and networking technologies
- Excellent problem-solving skills with ability to prioritize and multitask
- Able to follow documented processes while flagging unclear variables
- Capable of working independently and collaboratively in a team environment
NICE TO HAVES (Certifications):
- CCNA
- CCNP
- CompTIA Network+
- Fortinet Certified Professional
- Network SecurityFCP - FortiGate Administrator
- FCP - FortiAnalyzer Analyst
WHAT'S IN IT FOR YOU?
- Full-time permanent position
- Competitive compensation package and benefits
- Be part of a dynamic US Team
- 13th-month pay
- Paid Leaves, commutable to cash
- Access top-tier health insurance, including dental coverage.
- Personal development and training opportunities
- We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
- Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.
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Network Support Engineer
Posted today
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The #1 ranked global internet backbone that has connected the world's biggest brands and fueled digital transformation is need of a skilled and experienced Network Engineer to join our team. As a Network Engineer, you will play a key role in supporting and managing our network infrastructure, providing technical solutions, and ensuring the smooth operation of our services. You will be expected to handle complex technical issues, manage customer requests, and contribute to process and network improvements.
Key Responsibilities:
- Troubleshoot and resolve technical issues related to internet and cloud products, including Wavelengths, Ethernet, Smart IP VPN, International Voice, Signaling and optical fiber products.
- Handle customer requests and troubleshoot network issues via phone, email, and web interface.
- Provide in-depth analysis and resolution for customer issues, ensuring timely restoration of services.
- Perform network management tasks including data analysis and troubleshooting.
- Contribute to the continuous improvement of team processes, customer solutions, and network performance.
- Support and maintain telecommunication networks and services, focusing on transmission, voice, roaming, and Ethernet layers.
- Work with IP technologies and ensure efficient network operations.
- Ensure high-quality technical support for customers, demonstrating strong attention to detail in complex problem-solving.
- Collaborate with cross-functional teams to implement solutions that enhance network performance and customer satisfaction.
Qualifications & Skills:
- Experience with WDM (Wavelength Division Multiplexing)/Transmission networks is highly desirable and an edge.
- Solid experience with Cisco, Juniper, Ethernet/IP technologies, BGP, OSPF, MPLS, DWDM, Signaling, IPX/GRX.
- Certifications such as CCNA, JNCIA, OCI , MikroTik , Ciena, Cisco, Juniper, Signaling, ITIL will be prioritized.
- Minimum of 3 years of experience in the network engineering or related field.
- Bachelor's degree in Network Engineering, Communication Systems, or equivalent technical knowledge and experience.
- Strong knowledge of IP technologies and telecommunication layers (transmission, voice, roaming, Ethernet).
- Excellent data management and analysis skills.
- Ability to troubleshoot complex technical issues efficiently and accurately.
- Fluency in English and additional languages (e.g., Chinese, Spanish, French) is a plus.
- Strong adaptability to new technologies, support systems, and changing workflows.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional development and certification.
- Competitive salary and benefits package.
- A chance to work on cutting-edge network technologies and contribute to global service improvements.
If you meet the qualifications and are ready to take on new challenges, we would love to hear from you. Please submit your resume to
Job Type: Full-time
Pay: Php80, Php100,000.00 per month
Work Location: In person
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Network Support Engineer
Posted today
Job Viewed
Job Description
Job Summary
The ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.
Key Responsibilities:
- Ensure network security and integrity through best practices and compliance with company policies.
- Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet systems.
- Troubleshoot hardware, software, and network issues, coordinate with ISPs and third-party vendors for network support and services.
- Perform routine network maintenance and system upgrades, including patches, hotfixes, and security configurations.
- Support users and assist in network installations, configurations, and expansions, respond to tickets and service requests related to network access and connectivity.
Qualifications (Required/Preferred)
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering or related field.
- At least 3 years' relevant IT infrastructure experience
Proven expertise in:
Microsoft Server technologies (AD, Group Policy, File Services)
- Enterprise firewalls (FortiGate)
- Networking (VLANs, VPNs, routing)
- Virtualization (VMware or Hyper-V)
- Cloud integration (Azure or AWS a strong plus)
- Scripting or automation (PowerShell, Bash, Ansible) a plus
Certifications such as:
CCNA / CCNP
- Microsoft MCSA/MCSE
- Azure Administrator Associate / AWS Certified SysOps Admin
- Fortinet NSE 4–7
This is a 100% onsite. Must be willing to report onsite in Pasig City.
network support engineer
Posted today
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Job Description
Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients.
- Sustains a well functioning and reliable network system.
- Designs & develops scalable & maintainable network architecture that meets business objectives and Service Level Agreement .
- Executes project management activities for pre-sales, project implementation and after sales services.
Qualifications:
- Bachelor's Degree in Computer Engineering, Information Technology or equivalent
- At least three (3) years working experience in IT Network System
- Can configure, install Network cabling and devices like routers, switches, firewall, load balancer, VPN, operating system
- Able to upgrade service pack, patches, hot fixes and security configurations
- Has the ability to understand project plans, designs and diagrams
- With deep understanding of network and communication protocols
- With hands on experience in monitoring, network diagnosis and network analytic tools
For Associate Network Support Engineer:
- Bachelor's Degree in Computer Engineering, Information Technology or equivalent
- One (1) to two (2) years working experience with IT Network System
- Can configure, install Network cabling and devices like routers, switches, firewall, load balancer, VPN, operating system
- Able to upgrade service pack, patches, hot fixes and security
Network Support Engineer
Posted today
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Job Description
Do you thrive on solving network challenges and keeping people connected seamlessly?
We are seeking a motivated and detail-oriented Network Support Engineer to join our IT team. In this role, you will ensure the reliability, security, and efficiency of our network infrastructure while supporting day-to-day operations and contributing to continuous improvements. Fresh graduates with strong technical foundations are welcome to apply
A. Administration
Network Maintenance and Support
- Monitor, maintain, and troubleshoot LAN, WAN, and wireless networks to ensure stable connectivity.
- Assist with the configuration and deployment of routers, switches, firewalls, and other network devices.
- Support daily network operations, including internet connectivity, VPNs, and remote access.
Technical Assistance
- Provide first-level and second-level support for network-related incidents and service requests.
- Diagnose network issues, implement timely solutions, and escalate unresolved cases when necessary.
- Collaborate with vendors and senior engineers for problem resolution.
Security and Compliance
- Support the implementation of firewalls, intrusion detection/prevention, and access controls.
- Monitor for security threats, suspicious activity, and policy compliance.
- Assist with firmware updates, patches, and secure configurations.
B. Reports
- Maintain up-to-date documentation of network configurations, assets, and processes.
- Prepare reports on network performance, incidents, and support activities.
- Update manuals and knowledge base articles to support troubleshooting and user assistance.
C. Others
System Improvements
- Participate in network upgrades, expansions, and new deployments.
- Test and evaluate new technologies to enhance network performance and reliability.
- Recommend improvements for efficiency, scalability, and resilience.
Collaboration and Training
- Work closely with IT teams, vendors, and service providers to resolve issues.
- Support cross-functional teams in projects requiring network resources.
- Provide training or guidance to staff on network usage and best practices.
Job Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Fresh graduates with strong technical foundations are encouraged to apply.
Knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols.
Exposure to troubleshooting and configuring network devices is an advantage.
Familiarity with firewalls, switches, and wireless access points.
- Strong analytical and troubleshooting abilities.