382 Network Technician jobs in the Philippines

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best multi-client experienced Network Technician in the Philippines. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers, best team
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up

Role Purpose:

We are currently looking for a highly motivated and capable individual to provide advanced network technical services to our customer base across Australia and New Zealand, working from home and our Ortigas and/or Alabang offices.

Desired Skills:

To perform this role, we are seeking most of the following experience:

• 5+ years' Network Administration experience, preferably within a Managed Service Provider (MSP) or IT outsourcing environment.
• Hands-on experience with monitoring, network diagnostic and network analytics tools.
• Proven hands-on experience with enterprise networking technologies and solutions from vendors such as Fortinet, Cisco, Cisco Meraki, Unifi, Aruba, and Palo Alto.
• Strong knowledge of routing, switching, wireless networking, firewall configuration, SD-WAN technologies, and advanced network security best practices.
• Cisco CCNA Routing and Switching certification.
• Other Aruba, Cisco or Fortinet NSE Certifications would be highly valued.
• Experience with SolarWinds Orion and NCM or other monitoring and automation services.
• Experience working with an IT outsourcer or Managed Service Provider.
• Experience working in client-facing roles, providing technical expertise, documentation, and support to both technical and non-technical stakeholders.
• Excellent English written and verbal communication skills, with the ability to clearly articulate solutions and collaborate effectively with teams and clients.

If you're a Network Technician looking for your next big challenge, we want to hear from you

Requirements

Duties:

As a Networking Technician, you are responsible for the management and support of Network technology and associated basic project delivery for First Focus in line with the strategic direction of the business

Requirements:

• Support scalable, secure, and highly available network infrastructures for both First Focus and its diverse client base.
• Collaborate as part of a high-performing Network Engineering team to deliver network solutions that align with client objectives, business needs, and strict SLAs.
• Support the deployment and configuration of enterprise networking technologies including routing, switching, wireless, and firewalls across multi-vendor environments.
• Provide proactive operational network management, monitoring, and optimization for client networks to ensure maximum uptime and reliability.
• Troubleshoot and resolve network and service issues, ensuring minimal downtime and efficient resolution.
• Configure, install, and maintain a variety of network devices and services (routers, switches, firewalls, load balancers, VPNs, QoS, SD-WAN, etc.).
• Perform routine network maintenance and system upgrades, including service packs, patches, hotfixes, and security configuration updates via both automation via Solarwinds Orion NCM and manually.

Benefits

Employee perks:

• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.
• 'Never Stop Growing' is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs (conditions apply, of course)
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• Dayshift, weekends off* plus25 days paid days leave annually
• Employee Referral Program (Php 20,000)
• Employee MVP Award (Php 10,000)
• Social events, End of Financial Year and Christmas
• Employee Profit Sharing*
• Loyalty bonus for long-term employees*

Office Address:

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa

Additional information:

• Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.
• Terms and conditions apply

• Graduate of IT, Computer Engineering, or related course
• Data encoding
• Computer assembly & hardware troubleshooting (Level 3)
• Computer software installations
• Knowledgeable in CCTV installation & troubleshooting
• Intermediate knowledge in computer networking
• Advanced computer skills in software & hardware troubleshooting/repair
• Computer networking

Job Type: Full-time

Work Location: In person

IMMUNITY WITH A FULL STOMACH, STARTING DAY ONE Stay fueled with free lunch every day, plus HMO and medical coverage from Day 1

TECHNO-CODED PERKS – Enjoy these Benefits

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
• Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
• Work in Bonifacio Global City (Rotating Shift)

WHAT MAKES YOU A STRONG FIT

• Solid networking knowledge, including OSI model, IP protocols, subnetting, and routing protocols (BGP, EIGRP, OSPF, TCP/IP)
• Proficient in VLAN configuration and troubleshooting
• Familiarity with monitoring and support tools such as Logic Monitor, ServiceNow, and VMware VeloCloud Edge/Orchestrator (preferred)
• Strong ability to quickly assess customer issues, triage complex problems, and manage incidents/escalations

Additional Requirement

• With CCNA and/or CCNP certification
• 1–3 years of experience in a network environment
• Knowledge of SD-WAN products and services (preferred)
• Experience with Cisco Meraki, Cradlepoint, Digi, or other switch/routing technologies (a plus)

WHAT YOU'LL DO

• Serve as the first point of escalation, providing high-level technical support via phone, email, and incident queues in line with SLAs/SLOs
• Triage, manage, and resolve customer requests or incidents while documenting all cases in ServiceNow
• Monitor network and hardware health using QoS systems and tools, coordinating with the NOC team to maintain service standards
• Manage vendor and carrier expectations to ensure SLA/SLO compliance
• Prioritize tasks effectively, work independently, and demonstrate adaptability with a strong willingness to learn and grow

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Taguig, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Make the most of our 100% virtual recruitment. Apply today

Job Types: Full-time, Permanent

Pay: Php50, Php60,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

Some actual qualifications /skills of Network Technician/Pre Sales Engineer

Technical Expertise

• Proficient in the installation, configuration, and troubleshooting of network devices such as switches, routers, IP cameras, access points, and firewalls.
• Strong understanding of TCP/IP, VLANs, subnetting, routing protocols and wireless networking standards.
• Familiarity with structured cabling standards and PoE deployments.

Pre-Sales Support

• Provides on-site technical support and consultation to the sales team for network-related projects.
• Recommends solutions based on client requirements and prepares technical proposals
• Conducts product demonstrations and technical presentations to clients or dealers.

Sales Collaboration

• Assists in closing deals involving network and switch solutions by addressing technical concerns and highlighting solution advantages.

Market & Product Knowledge

• o Delivers internal and dealer trainings on new products, features, and solutions.
• o Participates in external product and technical certifications and workshops related to networking and switching.

Project Evaluation

• Reviews technical drawings, network plans, and provides professional recommendations.

Job Types: Full-time, Permanent

Pay: Php23, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

IMMUNITY WITH A FULL STOMACH, STARTING DAY ONE Stay fueled with free lunch every day, plus HMO and medical coverage from Day 1

TECHNO-CODED PERKS – Enjoy these Benefits

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
• Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
• Work in Bonifacio Global City (Rotating Shift)

WHAT MAKES YOU A STRONG FIT

• Solid networking knowledge, including OSI model, IP protocols, subnetting, and routing protocols (BGP, EIGRP, OSPF, TCP/IP)
• Proficient in VLAN configuration and troubleshooting
• Familiarity with monitoring and support tools such as Logic Monitor, ServiceNow, and VMware VeloCloud Edge/Orchestrator (preferred)
• Strong ability to quickly assess customer issues, triage complex problems, and manage incidents/escalations

Additional Requirement

• With CCNA and/or CCNP certification
• 1–3 years of experience in a network environment
• Knowledge of SD-WAN products and services (preferred)
• Experience with Cisco Meraki, Cradlepoint, Digi, or other switch/routing technologies (a plus)

WHAT YOU'LL DO

• Serve as the first point of escalation, providing high-level technical support via phone, email, and incident queues in line with SLAs/SLOs
• Triage, manage, and resolve customer requests or incidents while documenting all cases in ServiceNow
• Monitor network and hardware health using QoS systems and tools, coordinating with the NOC team to maintain service standards
• Manage vendor and carrier expectations to ensure SLA/SLO compliance
• Prioritize tasks effectively, work independently, and demonstrate adaptability with a strong willingness to learn and grow

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Taguig, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first. 

Make the most of our 100% virtual recruitment. Apply today

Job Description:

We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations.

Responsibilities include:

• Responding promptly to inbound alerts from monitoring systems.
• Conducting initial remote troubleshooting to identify root causes or restore connectivity.
• Creating and managing tickets with ISPs and incident management teams for circuit-related issues or outages.
• Coordinating with property and incident management teams to address power outages.
• Guiding property resources in resolving basic cabling or physical connectivity issues.
• Assisting property resources in troubleshooting basic device configurations or failure conditions.
• Collaborating with device manufacturers when equipment failure is suspected.
• Overseeing the RMA process, from initiation to approval/rejection.
• Providing remote support for RMA replacements once approved.
• Scheduling internal resources for on-site dispatch as needed, based on warranty or subscription status.
• Implementing temporary solutions where feasible and appropriate.

Technical Requirements:

• Understanding of TCP/IP, DNS, DHCP, and VPNs.
• Experience with WAN/LAN troubleshooting and network monitoring tools.
• Skilled in diagnosing connectivity, hardware, and configuration issues.
• Familiar with ISP and circuit-related troubleshooting.
• Experience with routers, switches, firewalls, and wireless devices.
• Knowledge of RMA processes and working with manufacturers.
• Proficiency in ticketing systems (e.g., SalesForce).
• Ability to work with ISPs, vendors, and property teams effectively.
• Clear communication with technical and non-technical stakeholders.
• Basic knowledge of power systems (e.g., UPS, generators).
• Has strong problem-solving, teamwork, and ability to prioritize tasks.

Who are we?

Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students. 

Beyond curriculum development, we take pride in training and upskilling computer teachers before deploying them to our partner schools, ensuring they are well-prepared to deliver high-quality technology education. Additionally, we create a wide range of instructional materials, including interactive applications, textbooks, and manuals, to support both students and educators in their learning journey. 

With a strong commitment to excellence and technological advancement, TechnoKids Philippines empowers the next generation with the digital skills they need to thrive in an increasingly tech-driven world.

IT Support/ Computer Technician

Job Description:

• Repair and maintain computers and servers
• Install and update software packages
• Create and maintain computer networks
• Coordinate regularly with the Technical Supervisor regarding updates on client's concerns and other important matters

Qualifications:

• Preferably a Bachelor's/College Degree holder in either Information Systems, Information Technology, Computer Science or any related courses, but not required
• Has extensive knowledge in repairing and assembling computers, laptops or gadgets
• Work experience in the same industry is an advantage
• Fresh graduates are encouraged to apply
• Field work, to different parts of Cebu

Job description:

We're looking for Computer Technicians to join our growing team in Manila If you have a knack for dismantling and setting up hardware, and want hands-on experience with POS systems, this role is perfect for you.

What You'll Do

• Dismantle old POS systems & set up new ones
• Support the Project Leader with onsite store coordination
• Assist in system installation & hardware setup
• Ensure everything runs smoothly before project completion

What We're Looking For

• At least vocational diploma, certificate, associate degree or bachelor's degree in Computer Science, IT, Electronics, or related field
• Experience in hardware installation, troubleshooting, or IT support (preferred)
• Exposure to POS systems, computer peripherals, or networking (a plus)
• Must be willing to work onsite at Times Plaza UN, Manila

Job Type: Temporary

Contract length: 3 months

Pay: Php17, Php18,000.00 per month

Benefits:

• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Who are we?

Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students. 

Beyond curriculum development, we take pride in training and upskilling computer teachers before deploying them to our partner schools, ensuring they are well-prepared to deliver high-quality technology education. Additionally, we create a wide range of instructional materials, including interactive applications, textbooks, and manuals, to support both students and educators in their learning journey. 

With a strong commitment to excellence and technological advancement, TechnoKids Philippines empowers the next generation with the digital skills they need to thrive in an increasingly tech-driven world.

IT Support/ Computer Technician

Job Description:

• Repair and maintain computers and servers
• Install and update software packages
• Create and maintain computer networks
• Coordinate regularly with the Technical Supervisor regarding updates on client's concerns and other important matters

Qualifications:

• Preferably a Bachelor's/College Degree holder in either Information Systems, Information Technology, Computer Science or any related courses, but not required
• Has extensive knowledge in repairing and assembling computers, laptops or gadgets
• Work experience in the same industry is an advantage
• Fresh graduates are encouraged to apply