407 Cloud Computing Specialists jobs in the Philippines

Country

Philippines

City

Manila

Job ID

45905

Department

Infor Consulting Services

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

The Service Operations Manager Leader focuses on operational excellence, driving innovation, and enhancing process efficiency. This role is essential for leading, coaching, and mentoring high-performing teams to achieve long-term organizational goals.

A Day in The Life Typically Includes:

Lead a High-Performing Team:

• Manage and support a distributed team of Service Operations Managers (SOMs) to ensure seamless customer service and operational continuity across various regions and time zones.
• Team Leadership & Administrative Management.
• Provide ongoing coaching and mentoring for the Service Operations Managers team through regular one-on-one meetings, continuous feedback, structured quarterly performance reviews, facilitation of 360-degree feedback, and support for individual development plans. This approach ensures team alignment, engagement, and performance growth.

Coordinate Delivery Support:

• Oversee daily operations, assign SOM resources to contracts, manage backup coverage during public holidays and planned or unplanned leaves, and ensure critical support for high-priority incidents and escalations. Facilitate productive collaboration between the IMS and Infor teams to align service delivery, share feedback, and support ongoing projects.

Ensure Operational Governance:

• Track contract delivery status, customer communication, and Service Level Agreement (SLA) adherence using tools like the D2D tracker and shared reports with customers.

Standardize Support Best Practices:

• Ensure consistency in the delivery processes of SOMs across regions, including onboarding, documentation, SIPOCs, escalation handling, and ticket management routines.

Drive Issue Prevention & Proactive Support:

• Anticipate delivery risks related to Service Pillars and coordinate support for SOMs in addressing these issues. Provide transparent updates to clients.

Customer Escalation Management:

• Act as an escalation point for IMS customers and internal stakeholders when necessary, ensuring clear communication, timely feedback, and guidance.

What You Will Need:

• Ability to work the USA AMER day shift every day.
• Prior management and leadership experiance.
• Project management background is a plus.
• ERP background is required.
• Infor S3 knowledge is a plus.
• Fluent English is a requirement.
• BS/BA degree is required.

What Will Put You Ahead?

• Managed services background and or Implementation background is required.
• Spanish language would be a plus.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor.

General information

Country

Philippines

City

Manila

Job ID

45905

Department

Infor Consulting Services

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

The Service Operations Manager Leader focuses on operational excellence, driving innovation, and enhancing process efficiency. This role is essential for leading, coaching, and mentoring high-performing teams to achieve long-term organizational goals.

A Day in The Life Typically Includes:

Lead a High-Performing Team:

• Manage and support a distributed team of Service Operations Managers (SOMs) to ensure seamless customer service and operational continuity across various regions and time zones.
• Team Leadership & Administrative Management.
• Provide ongoing coaching and mentoring for the Service Operations Managers team through regular one-on-one meetings, continuous feedback, structured quarterly performance reviews, facilitation of 360-degree feedback, and support for individual development plans. This approach ensures team alignment, engagement, and performance growth.

Coordinate Delivery Support:

• Oversee daily operations, assign SOM resources to contracts, manage backup coverage during public holidays and planned or unplanned leaves, and ensure critical support for high-priority incidents and escalations. Facilitate productive collaboration between the IMS and Infor teams to align service delivery, share feedback, and support ongoing projects.

Ensure Operational Governance:

• Track contract delivery status, customer communication, and Service Level Agreement (SLA) adherence using tools like the D2D tracker and shared reports with customers.

Standardize Support Best Practices:

• Ensure consistency in the delivery processes of SOMs across regions, including onboarding, documentation, SIPOCs, escalation handling, and ticket management routines.

Drive Issue Prevention & Proactive Support:

• Anticipate delivery risks related to Service Pillars and coordinate support for SOMs in addressing these issues. Provide transparent updates to clients.

Customer Escalation Management:

• Act as an escalation point for IMS customers and internal stakeholders when necessary, ensuring clear communication, timely feedback, and guidance.

What You Will Need:

• Ability to work the USA AMER day shift every day.
• Prior management and leadership experiance.
• Project management background is a plus.
• ERP background is required.
• Infor S3 knowledge is a plus.
• Fluent English is a requirement.
• BS/BA degree is required.

What Will Put You Ahead?

• Managed services background and or Implementation background is required.
• Spanish language would be a plus.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage.

We are looking for
Infrastructure Services Engineer with a focus on Cloud and Microsoft computing
.

The
Infrastructure Services & Cloud Engineer
is responsible for the design, installation, configuration, and management of both on-premises and cloud infrastructure, with a strong emphasis on Microsoft technologies. This role focuses on maintaining and enhancing infrastructure systems to ensure stability, scalability, and performance across global networks. The Engineer will collaborate closely with stakeholders to assess technical needs, identify deficiencies, develop solutions, and drive them to completion. A key aspect of this role is ensuring superior service and contributing to an environment of continuous improvement.

Key Responsibilities:

• Manage medium to large-scale global enterprise network infrastructures, including design, deployment, and maintenance of hyperconverged and three-tier architecture environments using Microsoft and VMware virtualization technologies.
• Design and deploy cloud-based infrastructure supporting cloud migration initiatives, leveraging Microsoft Azure for IaaS and PaaS solutions.
• Monitor and manage wireless networks for both remote and corporate locations.
• Support and administer Microsoft Office 365 environments, including user management and Hybrid Exchange Server configurations.
• Oversee the migration of on-premises Exchange environments to Office 365 for new ventures.
• Manage and maintain cloud-based solutions such as OneDrive for Business and SharePoint.
• Administer Active Directory 2019 and newer, ensuring reliable support of essential services such as DNS, DHCP, and file services.
• Deploy and manage Microsoft Intune solutions, including Autopilot configurations for device management.
• Assist with the design and deployment of Microsoft Azure services, ensuring optimal infrastructure performance and scalability.
• Utilize VMware technologies (vCenter, ESXi, Horizon View) to manage virtualization environments.
• Support Windows Server environments (Windows 2012 R2 and newer), ensuring secure and reliable server operations.
• Implement and manage backup and replication technologies, such as Veeam, to ensure data protection and disaster recovery readiness.
• Collaborate with the cybersecurity team on incident response activities, including root cause analysis, threat identification, and remediation.

Qualifications & Skills:

• Experience with Microsoft Azure, IaaS/PaaS, and Office 365 environments.
• Knowledge of Microsoft technologies, including Active Directory, Intune, and Exchange.
• Experience with virtualization platforms such as VMware (vCenter, ESXi, Horizon View).
• Proficiency with Windows Server (2012 R2 and newer) and associated technologies.
• Experience with backup solutions like Veeam and knowledge of networking protocols.
• Familiarity with enterprise storage and data center networking.
• PowerShell scripting experience for automating infrastructure tasks.
• Strong problem-solving skills and ability to work in a collaborative, fast-paced environment.
• Willingness to work onsite during night shift hours (between 9:00 PM – 11:00 PM start time).

Why Join Us?

Competitive salary and benefits

Dynamic, supportive, and collaborative work environment

Opportunities for career growth

Exposure to global operations and US-based stakeholders

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it
IS
personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Overview:
Pax8 is the leading value-added cloud-based SaaS Marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite marketplace for technology professionals to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
Pax8 not only continuously wins numerous awards in our field but we have time and again been voted among the best places to work in Denver. We are committed to our goal of being the #1 employer of choice
Position Summary:
The Manager of Cloud Solutions oversees a team of highly skilled engineers tasked with executing our professional service engagements. They focus on performance development, adherence to Pax8 values, and process improvements.

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):

• Promotes and enforces Pax8 values. Performs regular performance reviews of the team designed to develop individual talents and career growth
• Collaborates with the PMO to ensure all projects are completed to the timeline and requirements outlined in the SOW
• Manages partner escalations
• Ensures team has access to training and development
• Undertakes special projects as needed
• Builds and maintains relationships with interdepartmental stakeholders
• Builds and maintains a high-performing team on a budget
• Collaborates with ProServe leadership to confirm accurate project scoping, project rates, and billable hours
• Oversee the day-to-day execution of Technical Engagement strategy as set by leadership through coaching and guiding Delivery and Advisory team leaders and members
• Serves as an escalation point/mentor for the Delivery and Advisory team leaders and members

Ideal Skills, Experience, and Competencies:

• At least two (2) years of experience managing people
• Experience working across the Microsoft platform
• Knowledge of Active Directory, Exchange, SharePoint, and Microsoft networking
• Expertise in public cloud technologies (Azure, GCP, AWS – preferably Microsoft Azure)
• Previous experience in a professional service role
• Capable of owning difficult situations through to completion
• Demonstrated ability to develop others to help meet career goals and organization objectives
• Excellent written and verbal communication skills
• Excellent organizational, problem-solving, and interpersonal skills
• Exceptional customer support and communication skills
• A passion and drive to network with customers and bring on new business and projects
• Ability to effectively drive teams to accomplish Key Business Objectives
• Ability to motivate others to action by driving vision and purpose
• Ability to be honest and authentic, and live and work with integrity and authenticity
• Ability to successfully handle conflict
• Ability to consult with both technical professionals and business stakeholders
• Ability to autonomously manage ambiguous situations

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience

Work Environment:
Professional office environment. Routinely uses standard office equipment such as computers, phones, copy machines, printers, and filing cabinets. Remote and/or hybrid work at Pax8 requires all employees to have adequate, secure, and private internet service.

Physical Demands:
Sedentary role; primarily involves sitting/standing

Travel Requirements:
Infrequent travel is expected of this position

People Org Details (For Total Rewards to fill out)
Reports to:
Director of ProServe

Location:
Remote, Manilla, Philippines

Why join Pax8?
At Pax8, we recognise that our greatest assets are our people. We're committed to supporting your professional and personal well-being, offering a comprehensive benefits package designed to empower your success:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
• Develop Your Expertise with Paid Certifications: Gain valuable industry-recognised certifications, fully funded by us, to enhance your skills and expand your professional capabilities.
• Connect and Contribute: We believe in building a strong community. Our donation matching program, DEI-B events, and employee resource groups create an inclusive environment to ensure everyone feels at home at Pax8.

About Us:
Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

About Us:
Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Overview:

Pax8 is the leading value-added cloud-based SaaS Marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite marketplace for technology professionals to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pax8 not only continuously wins numerous awards in our field but we have time and again been voted among the best places to work in Denver. We are committed to our goal of being the #1 employer of choice

Position Summary:

The Manager of Cloud Solutions oversees a team of highly skilled engineers tasked with executing our professional service engagements. They focus on performance development, adherence to Pax8 values, and process improvements.

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):

• Promotes and enforces Pax8 values. Performs regular performance reviews of the team designed to develop individual talents and career growth
• Collaborates with the PMO to ensure all projects are completed to the timeline and requirements outlined in the SOW
• Manages partner escalations
• Ensures team has access to training and development
• Undertakes special projects as needed
• Builds and maintains relationships with interdepartmental stakeholders
• Builds and maintains a high-performing team on a budget
• Collaborates with ProServe leadership to confirm accurate project scoping, project rates, and billable hours
• Oversee the day-to-day execution of Technical Engagement strategy as set by leadership through coaching and guiding Delivery and Advisory team leaders and members
• Serves as an escalation point/mentor for the Delivery and Advisory team leaders and members

Ideal Skills, Experience, and Competencies:

• At least two (2) years of experience managing people
• Experience working across the Microsoft platform
• Knowledge of Active Directory, Exchange, SharePoint, and Microsoft networking
• Expertise in public cloud technologies (Azure, GCP, AWS – preferably Microsoft Azure)
• Previous experience in a professional service role
• Capable of owning difficult situations through to completion
• Demonstrated ability to develop others to help meet career goals and organization objectives
• Excellent written and verbal communication skills
• Excellent organizational, problem-solving, and interpersonal skills
• Exceptional customer support and communication skills
• A passion and drive to network with customers and bring on new business and projects
• Ability to effectively drive teams to accomplish Key Business Objectives
• Ability to motivate others to action by driving vision and purpose
• Ability to be honest and authentic, and live and work with integrity and authenticity
• Ability to successfully handle conflict
• Ability to consult with both technical professionals and business stakeholders
• Ability to autonomously manage ambiguous situations

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience

Work Environment:

Professional office environment. Routinely uses standard office equipment such as computers, phones, copy machines, printers, and filing cabinets. Remote and/or hybrid work at Pax8 requires all employees to have adequate, secure, and private internet service.

Physical Demands:

Sedentary role; primarily involves sitting/standing

Travel Requirements:

Infrequent travel is expected of this position

People Org Details (For Total Rewards to fill out)

Reports to:

Director of ProServe

Location:

Remote, Manilla, Philippines

Why join Pax8?

At Pax8, we recognise that our greatest assets are our people. We're committed to supporting your professional and personal well-being, offering a comprehensive benefits package designed to empower your success:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
• Develop Your Expertise with Paid Certifications: Gain valuable industry-recognised certifications, fully funded by us, to enhance your skills and expand your professional capabilities.
• Connect and Contribute: We believe in building a strong community. Our donation matching program, DEI-B events, and employee resource groups create an inclusive environment to ensure everyone feels at home at Pax8.

About Us:

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

About Us:

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

General Responsibilities
The Product Manager is responsible for the PnL of the product/s that he/she handles. The role sets direction for the product go-to-market with the strategic objective to generate revenues for the Company.

Duties And Responsibilities

• Revenue generation - Ensures that the Sales team can effectively sell the product; Helps Sales in crafting proposals/solution offering and close deals.
• Product SME – Acts as the pre-sales support to Sales; Does client presentations with Sales
• Product viability - Maintains the competitiveness and relevance of the product – defines pricing and offering, draws the product roadmap and innovations.
• Operational efficiency - Functionally oversees delivery operations that directly affect PnL.
• Marketing and lead generation – Positions the product in the market. Generates passive and active leads. Handles telemarketing. Provides sales collateral – product decks and sales materials.
• Expansion of product portfolio – launches new viable products as a new revenue stream for the company.
• Partner Management – Manages 3rd party partners – principals and vendors adjacent to the product
• Equips the Sales team through Product Training
• Leads product strategy, GTM

Minimum Qualifications

• Education – Bachelor's Degree in Business, Information Technology or equivalent disciplines
• Related Experience – Minimum 3 years of solid experience in Product Management
• Strength on B to B and B to B to C product marketing
• Exposure on IT related product/services
• Skills – Presentation Skills and Microsoft Office
• Must have handled or exposed to cloud services and products (AWS, Alibaba, Google Cloud, Azure)

Soft Skills

• Above average communication skills
• Excellent customer service
• Strong interpersonal and organizational skills
• Able to work independently and in a team environment

The Cloud Solutions Architect is responsible for designing and delivering tailor fit cloud solutions aligned to the current cloud service portfolio. The architect will work closely with clients across various industries to understand their business needs and translate them into scalable, secure, and resilient cloud architectures. This role will contribute to solution development across Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), Artificial Intelligence (AI) platforms, and Kubernetes, while supporting client engagements and internal process improvements.

Key Responsibilities:

Solution Design & Delivery

· Design cloud architectures tailored to client requirements using the company's private cloud infrastructure.

· Develop solutions leveraging IaaS, DRaaS, BaaS, AI platforms, and Kubernetes.

· Ensure solutions are secure, scalable, cost-effective, and aligned with industry best practices.

Client Engagement

· Participate in client discovery sessions, workshops, and technical demos to gather requirements and present solution proposals.

· Collaborate with clients to guide them through cloud adoption, migration, and optimization processes.

Implementation Support

· Work with cross-functional teams to implement cloud solutions, ensuring smooth integration and deployment.

· Provide technical oversight during project execution and assist in troubleshooting and performance tuning.

Documentation & Standards

· Create and maintain architecture diagrams, technical documentation, and deployment guides.

· Ensure compliance with internal standards, governance models, and security policies.

Collaboration & Innovation

· Collaborate with the Lead – Cloud Solutions and other architects to contribute to cloud strategy and roadmap development.

· Stay current with emerging technologies and recommend enhancements to existing services and architectures.

Qualifications:

Education & Experience

· Bachelor's degree in Computer Science, Information Technology, or a related field.

· 4+ years of experience in cloud architecture, solution design, or infrastructure engineering.

· Experience working with private cloud environments and enterprise clients.

Technical Skills

· Proficiency in IaaS, DRaaS, BaaS, AI platforms, and Kubernetes.

· Strong understanding of virtualization, networking, storage, and cloud security.

· Familiarity with infrastructure as code (IaC), automation tools, and CI/CD pipelines.

Soft Skills

· Strong analytical and problem-solving skills.

· Excellent communication and presentation abilities.

· Ability to work collaboratively in a team-oriented environment and manage multiple priorities.

Certifications (Preferred)

· Relevant certifications such as VMware, Red Hat, Kubernetes, or OpenStack.

· Cloud-related certifications and training in architecture or infrastructure design are a plus.

Job Type: Full-time

Pay: Php50, Php80,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Experience:

• Cloud Architecture: 4 years (Preferred)

Work Location: In person

We are seeking a skilled and motivated Cloud Solutions Architect to join our team, specializing in cloud solutions. In this role, you will work closely with sales and delivery teams to engage with potential customers, understand their cloud-related needs, and develop tailored solutions to support their business objectives. Your expertise in cloud technologies, strategic thinking, and communication skills will play a vital role in guiding customers through their cloud journey and driving successful business outcomes.

KEY RESPONSIBILITIES

• Customer Engagement: Collaborate with local and global sales teams to identify potential customers, understand their business challenges, and uncover opportunities for cloud solutions.
• Cloud Strategy Development: Work with customers to define cloud adoption strategies, migration roadmaps, and modernization plans that align with their business objectives.
• Solution Design: Develop tailored cloud solutions, incorporating migration, scalability, and optimization strategies, ensuring alignment with customer requirements.
• Technical Expertise: Address customer questions and concerns by providing in-depth knowledge of cloud platforms, architectures, and best practices.
• Proposal Development and Presentation: Create compelling proposals, solution blueprints, and presentations that articulate the value and benefits of cloud solutions to both technical and non-technical stakeholders.
• Collaboration: Coordinate with internal stakeholders and technology partners to optimize solution offerings and support the successful conversion of opportunities.
• Risk Assessment and Mitigation: Evaluate potential risks and challenges associated with cloud adoption and provide actionable strategies to mitigate them.
• Documentation: Produce clear and detailed documentation to ensure a smooth transition from presales to delivery teams, enabling efficient implementation of proposed solutions.
• Market Awareness: Stay updated on industry trends, cloud technologies, and competitive solutions, and incorporate these insights into customer engagements and solution development.

QUALIFICATIONS

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: At least 5 years of experience in a presales or consulting role, with a strong focus on cloud technologies, solutions, and migrations.
• Technical Expertise: Proficient in cloud platforms such as AWS, Azure, or Google Cloud, with a solid understanding of cloud architectures, migration strategies, and modernization practices.
• Solutioning Skills: Proven ability to design, document, and present tailored solutions that align with customer needs and business goals.
• Communication Skills: Strong verbal and written communication skills, with the ability to present complex technical concepts to diverse audiences effectively.
• Proactive Mindset: Self-starter with the ability to anticipate challenges, take initiative, and drive opportunities from discovery to closure with minimal supervision.
• Collaboration: Demonstrated experience working with cross-functional teams, customers, and technology partners to deliver successful outcomes.
• Market Knowledge: Familiarity with industry trends, emerging technologies, and best practices in cloud adoption, migration, and modernization.