1,548 Industrial Engineering jobs in the Philippines

• Responsible for team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation.
• Maintains and documents quality audit initiative to ensure that all SLA's have high quality.
• Establishing, implementing, and maintaining the Critical Control Points Database.
• Prepares different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
• Conducts meetings with other departments to formulate improvement activities for quality issue reduction.
• Manages the operation of the document control in the assigned department to ensure that all users have the latest revision of appropriate documentation promptly.
• Implements and reinforces employees to comply company's policies.
• Identifies processes, situations, etc., where an organization meets requirements and identifies opportunities for improvements. For example, to develop new ideas to improve overall quality in the process.
• Maintains an objective state of mind and appropriate level of professional skepticism and perform all work with due care.
• Verifies and documents evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.

Qualifications:

• B.S. Accountancy, Computer Science, or Industrial Engineering
• 4-6 years' work experience in Business & Systems Analysis/ Risk Management/ Finance/Accounting Audit/ Internal Quality Audit
• Familiar with end-to-end Finance, Admins Services, Human Resources Services, IT Services and Quality Assurance Services design
• Familiar with Business Continuity Plan and Risk Management documentation

Company Description

KGKIRK Aeronautics is an Approved Maintenance Organization duly recognized by the Civil Aviation Authority of the Philippines. The company specializes in the line maintenance of airframe, engine, and propeller for a variety of general aviation aircraft. We are committed to ensuring the highest standards of aviation safety and performance, leveraging our expertise to serve our diverse clientele effectively.

Role Description

This is a full-time hybrid role for a Quality Assurance Manager located in Laoag with some work from home flexibility. Day-to-day tasks include overseeing and ensuring compliance with aviation safety regulations, conducting audits and inspections, and implementing quality control measures. The Quality Assurance Manager will also be responsible for training staff on quality standards, monitoring maintenance activities, and compiling reports for continuous improvement.

Qualifications

• Experience in aviation maintenance, including knowledge of airframe, engine, and propeller systems
• Proficiency in conducting audits, inspections, and understanding regulatory compliance
• Strong background in quality control measures and implementation
• Excellent leadership and staff training skills
• Ability to compile, analyze, and report data for continuous improvement
• Excellent written and verbal communication skills
• Bachelor's degree in Aviation Maintenance, Engineering, or related field preferred

Student Internship : Organization Development and Corporate Planning

EK opens training opportunities to college students majoring on the field of industrial engineering and are enthusiastically seeking corporate on-the-job program. The Quality Management Trainee will also be given the chance to support and participate on the theme park's current and developing projects and initiatives.

The Trainee will be working under the mentorship of the Section's key Cast Members, Project Heads and will also experience multi-level collaborations across the organization.

Key Responsibilities

• Assists in quality management initiatives and monitoring of day-to-day activities.
• Facilitates Process Reviews and Mapping and prepares related reports.
• Assists in various communication engagements, information dissemination activities, logistics and data gathering activities relevant to process documentation
• Keen on documenting and writing.
• Collaborate with stakeholders to gather requirements and validate data.
• Creative, resourceful, logical-thinker and analytical.
• Assists in recordkeeping and enrollment of approved documents
• Participate in various dialogues such as team meetings, workshops, and project discussions as may be assigned.
• Provide administrative support to the division.

Qualifications

• Currently pursuing a college degree in Industrial Engineering, Information Technology, Information Management, or process engineering-related course.
• Inquisitive and has high interest in process mapping and process improvement
• Proficiency in MS Office (Excel, PowerPoint, Word); knowledge on any mapping tools and technological medium (e.g. Google workspace and Canva) is a plus.
• Can converse well in English and Filipino--both oral and written
• Detail and results-oriented, with the ability to work as an individual and a team member
• Strong analytical, organizational and creative skills.

Professional Development Benefits

• Exposure to theme park operations and business activities
• Hands-on experience in planning, research and project management
• Direct communication opportunities with the company leaders
• Professional and technical skills development

Job Type: Internship

Application Question(s):

• How long is your required training/ OJT hours?
• When are you required to finish your training?
• Which of the following are you familiar with? TMS, Process Mapping, Quality Assurance, Quality Audit, Continuous Improvement, Kaizen, 5S
• Are you willing to be on duty for some weekends?
• What flowcharting programs/software do you use or familiar with?
• The workplace is at Sta. Rosa Laguna, are you willing to be trained here?

Work Location: In person

• Bachelor's Degree in Industrial Engineering
• At least 5 years of experience in the logistics industry
• Proven expertise in warehouse management processes and transportation operations
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to lead teams and work collaboratively across departments
• Willing to work in Sta. Maria, Bulacan

Qualifications:

• Must be a graduate of Industrial Engineering course
• With at least 2-3 years of experience in handling people in similar role.
• Must be knowledgeable in quality, manufacturing, or reliability roles.

Job Description:

• Supervise and coordinate the activities of the process engineering team to maintain and optimise manufacturing processes.
• Identify opportunities for process improvements and implement strategies to increase productivity, efficiency, and cost-effectiveness
• Collaborate with cross-functional teams to design, develop, and implement new manufacturing processes and technologies
• Analyse process data, monitor key performance indicators, and provide recommendations for corrective actions
• Ensure compliance with applicable industry regulations, safety standards, and quality control measures
• Participate in the planning and execution of projects related to process engineering initiatives
• Provide technical guidance, mentorship, and training to process engineering personnel
• Contribute to the continuous development and optimisation of the company's manufacturing capabilities

Job Types: Full-time, Permanent

Pay: Php22, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

Ensures HVAC system installations meet specifications and standards by conducting inspections, tests, and audits on equipment, ductwork, and piping, while also managing documentation, addressing non-conformities, and coordinating with project teams to guarantee compliance with codes, regulations, and project requirements.

Temporary Specialist, Quality Assurance

Your potential has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working hybrid as needed by the business in Quezon City, Metro Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all

What You'll be Doing

Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?

You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.

You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience as well as the overall success of the team.

During a Typical Day, You'll

• Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
• Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.
• Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.
• Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.
• Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.
• Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.
• Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.
• Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate

What You Bring to the Role

• High school diploma or equivalent
• 6 months or more of customer service and call center experience
• Understanding, interpreting, and manipulating data for reporting

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). Visit for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

: PH-National Capital-Quezon City, Metro Manila

Company Description

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.

Job Description

Key Responsibilities:

Performance Analysis and Quality Assurance:

• Analyze customer interaction data to identify trends and areas for improvement.
• Ensure agents adhere to company policies, procedures, and regulatory guidelines.

Feedback and Coaching:

• Provide constructive feedback and coaching to agents to enhance their skills and customer service techniques.
• Develop training materials and support training programs to improve agent performance.

Reporting and Process Improvement:

• Document quality issues and performance metrics for management review.
• Identify and implement process improvements to enhance efficiency and customer satisfaction.

Collaboration:

• Work closely with supervisors, trainers, and other stakeholders to address quality issues and implement improvements.

Essential Skills:

• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Attention to detail and knowledge of call center quality metrics
• Proficiency in call center technology and quality management software

Qualifications

• Bachelor's degree in Business Administration, Quality Management, or related field
• Minimum of 3-5 years of experience in quality assurance, preferably in a call center or customer service environment
• Proficiency in MS Office applications and quality management software
• Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends
• Excellent verbal and written communication skills, with the ability to provide constructive feedback and coach team members
• In-depth knowledge of call center operations, performance metrics, and quality standards
• Experience in developing and implementing process improvements
• Understanding of regulatory compliance requirements in customer service
• Demonstrated leadership skills and ability to work collaboratively in a team environment
• Ability to multitask and work efficiently in a fast-paced, dynamic environment
• Strong attention to detail and commitment to maintaining high-quality standards
• Certifications such as Six Sigma or those focused on quality management are highly advantageous
• Experience with data analysis tools and reporting software is a plus

Qualifications

• Graduate of Bachelor's Degree in Industrial Engineering
• Minimum of five (5) years of relevant experience on Manufacturing Operations in Industrial or Process Engineer role or capacity
• Proven supervisory experience managing multi-skilled engineering teams and coordinating with cross-functional departments

Roles and Responsibilities

• Conduct baselining activities to establish, validates and standardize process flaws for different product lines in the manufacturing operations.
• Track and report key performance indicators (KPIs) for Overall Equipment Efficiency.
• Conduct root cause analyses for waste reduction as a result of process variations.
• Coordinate cross-functional teams in the definition, execution and monitoring of Continuous Improvement Programs geared towards creating an agile manufacturing operation.