166 Process Optimization jobs in the Philippines
Process Optimization Analyst
Posted today
Job Viewed
Job Description
Job Profile
PROCESS OPTIMIZATION ANALYST/ENGINEER
Work arrangement: Remote (PH night shift)
Job Summary
GENERAL DESCRIPTION:
As a Process Optimization Analyst member at Qualfon, this position will facilitate projects by leading a team of stakeholders and conducting deep dive analysis. This role will play a key management role in gathering and analyzing data, designing and building solutions for our stakeholders. This role is expected to work on varied projects across multiple different programs within the company. This role will contribute to the stakeholder's business strategy, aid in the execution of the proposed strategy, become an expert in multiple industries; turning data into meaningful insights and transformative solutions.
Objectives and duties:
- Provide assistance to the process owners to identify improvement opportunities
· Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
- Our Mission Statement
- Mission Leader role definition.
STRIDES values
Manage operational information of the business areas
· Works with the business teams, leveraging technology when necessary.
· Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
· Analyzes process owners and their teams' information to document, study, and improve their processes.
· Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
· Working with process owners in standardizing information collected/ delivered.
- Process workshops facilitation.
· Leads process redesign workshops
· Facilitates knowledge of process mapping and business process reengineering to his clients including objective documenting, analyzing and concluding.
· Provides necessary training in the tools involved to achieve the above.
· Assists in the documentation of policies & procedures that derive from newly improved processes.
· Assists in the presentation of newly improved processes to stakeholders for discussion will be necessary.
- Supports executives responsible for relationships with Qualfon's strategic client on process optimization matters related to their LOB(s).
· Present process improvement initiatives and results to clients at the highest levels.
· Monitor, assess, and recommend solutions to improve processes pertaining to both, issues tied to the transactional relationship to the client as well as issues relating to strategical topics transcending the SOW with the client.
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Develop strong relationship with the clients to build trust so to allow sharing of otherwise confidential information.
· Provide / Present relevant data & insights during business reviews as needed by operational leaders.
- Performs moderately complex audits and assessments of internal processes to ensure compliance.
· Perform audits related to newly hired employees, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards.
· Draft audit reports and present issues to the business while discussing practical cross-functional solutions
· Complete assigned audits within budgeted timeframes
· Monitor, assess, and recommend solutions to emerging risks
· Contribute to the development of audit processes improvements, including the development of automated routines
· Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Continuously planning for future quality department operations and procedural improvements
Qualifications:
Bachelor's Degree. An Engineering, IT, or Business -Preferred (equivalent experience can be considered)
Six Sigma Green Belt Certified (Internal Hires)-Required
Six Sigma Black Belt Certified (External Hires)- -Required
Knowledge, Skills & Abilities
- Needs +5 years work experience in a related field.
- Proven knowledge of other CI methodologies such as Lean, 5S, TOC. – Preferred.
- Proven knowledge of BPR (Business Process Reengineering) – Preferred.
- Proven knowledge of how ERP CRM and, BPM, BI, and basic statistical analysis tools – Preferred
- Excellent presentation skills both, verbal and written.
- Full English language dominance.- Required
- Ability to ask questions as to understand the client's pains and priorities.
- Be a great ambassador of Qualfon.
- Willingness to travel.
- Advanced skills in Microsoft Applications (Excel)
Process Optimization Analyst
Posted today
Job Viewed
Job Description
Job Profile: Process Optimization Analyst/ Engineer
Work arrangement: Remote (PH night shift)
Work location: Remote
GENERAL DESCRIPTION:
As a Process Optimization Analyst member at Qualfon, this position will facilitate projects by leading a team of stakeholders and conducting deep dive analysis. This role will play a key management role in gathering and analyzing data, designing and building solutions for our stakeholders. This role is expected to work on varied projects across multiple different programs within the company. This role will contribute to the stakeholder's business strategy, aid in the execution of the proposed strategy, become an expert in multiple industries; turning data into meaningful insights and transformative solutions.
Objectives and duties:
- Provide assistance to the process owners to identify improvement opportunities
Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
- Our Mission Statement
- Mission Leader role definition.
STRIDES values
Manage operational information of the business areas
Works with the business teams, leveraging technology when necessary.
- Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
- Analyzes process owners and their teams' information to document, study, and improve their processes.
- Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
Working with process owners in standardizing information collected/ delivered.
Process workshops facilitation.
Leads process redesign workshops
- Facilitates knowledge of process mapping and business process reengineering to his clients including objective documenting, analyzing and concluding.
- Provides necessary training in the tools involved to achieve the above.
- Assists in the documentation of policies & procedures that derive from newly improved processes.
Assists in the presentation of newly improved processes to stakeholders for discussion will be necessary.
Supports executives responsible for relationships with Qualfon's strategic client on process optimization matters related to their LOB(s).
Present process improvement initiatives and results to clients at the highest levels.
- Monitor, assess, and recommend solutions to improve processes pertaining to both, issues tied to the transactional relationship to the client as well as issues relating to strategical topics transcending the SOW with the client.
- Develop effective line management relationships to ensure strong understanding of the business objectives
- Develop strong relationship with the clients to build trust so to allow sharing of otherwise confidential information.
Provide / Present relevant data & insights during business reviews as needed by operational leaders.
Performs moderately complex audits and assessments of internal processes to ensure compliance.
Perform audits related to newly hired employees, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards.
- Draft audit reports and present issues to the business while discussing practical cross-functional solutions
- Complete assigned audits within budgeted timeframes
- Monitor, assess, and recommend solutions to emerging risks
- Contribute to the development of audit processes improvements, including the development of automated routines
- Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
- Develop effective line management relationships to ensure strong understanding of the business objectives
- Continuously planning for future quality department operations and procedural improvements
Qualifications:
- Bachelor's Degree. An Engineering, IT, or Business -Preferred (equivalent experience can be considered)
- Six Sigma Black Belt Certified (External Hires)- -Required
Knowledge, Skills & Abilities
- Needs +5 years work experience in a related field.
- Proven knowledge of other CI methodologies such as Lean, 5S, TOC. – Preferred.
- Proven knowledge of BPR (Business Process Reengineering) – Preferred.
- Proven knowledge of how ERP CRM and, BPM, BI, and basic statistical analysis tools – Preferred
- Excellent presentation skills both, verbal and written.
- Full English language dominance.- Required
- Ability to ask questions as to understand the client's pains and priorities.
- Be a great ambassador of Qualfon.
- Willingness to travel.
- Advanced skills in Microsoft Applications (Excel)
Job Type: Full-time
Pay: Php150, Php190,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Application Question(s):
- Have you completed the following level of education: Bachelor's Degree?
- How many years of experience do you have in data analysis, business process mapping, and workflow optimization?
- Have you completed a DMAIC project or a process mapping project in a professional setting?
- Do you have experience working with predictive analytics and machine learning?
- Do you have experience working as a Process Optimization Analyst in a BPO set-up?
- This is in remote work arrangement. What is your desired monthly salary for this role?
- Are you proficient in Python, R, SQL, and data visualization tools like Power BI or Tableau?
- Are you willing to report on a night shift/graveyard schedule?
License/Certification:
- Lean Six Sigma - Black Belt Certification (Preferred)
Work Location: Remote
Process Optimization Engineer
Posted today
Job Viewed
Job Description
Job Summary:
The
Process Optimization Engineer
will play a pivotal role in enhancing operational efficiency across our client teams. This is a proactive and high-impact role that requires bringing proven process optimization methodologies into the organization. The Engineer will not only identify inefficiencies and lead optimization initiatives but also guide the organization in adopting best practices, adding new tools (mostly tech), and implementing new service capabilities to the team.
Working With:
The
Process Optimization Engineer
will work with both the Delivery Center Leadership, our Global Process Lead in the Philippines, and our Product & Innovation VP to ensure that all ideas, tools, and processes, link to our company objectives and our client needs states. This role also requires collaboration with several stakeholders throughout the organization, within our other delivery centers and our corporate team members. This is not an entry-level or passive role; the Engineer is expected to take initiative, provide strategic direction, and help internal employees understand and implement the changes necessary to achieve desired results.
Key Responsibilities
Process Analysis and Documentation:
Collaborate with client teams to understand and document workflows using tools such as summary documents, process maps, or schematics.
Conduct thorough analyses to identify inefficiencies and areas for improvement.
Optimization Evaluation:
Study the options / tools we could implement in order to improve our serviceability to our clients
- Assess which opportunities should be addressed internally with in-house developers or through external solutions.
Liaise with partners and vendors to explore off-the-shelf solutions when appropriate.
Process Improvement:
Proactively develop optimization strategies using proven methodologies, working with internal subject matter experts and, when necessary, consulting directly with clients.
Evaluate potential solutions, ranging from minor process adjustments to advanced automation options using RPA or AI.
Technical Design:
Creating detailed drawings, workflow diagrams and specifications for new services, tools, etc, considering ease of implementation, upskilling required by the delivery center teams, and cost constraints.
Prototype and Testing:
Conducting rigorous testing to validate service functionality and performance against design criteria
System Implementation:
Installing, configuring, and deploying new systems or software, as well as any updates, ensuring proper functionality.
Quality Assurance:
Implementing quality control measures to ensure service consistency and reliability throughout the service workflow.
Performing routine checks and maintenance on systems to prevent potential issues and optimize performance.
Project Management:
Lead process optimization initiatives from start to finish, including scoping, stakeholder engagement, timeline management, and progress communication.
Ensure successful implementation of optimizations and oversee change management activities.
Measurement and Reporting:
Track and document pre- and post-optimization results to demonstrate efficiency gains and cost savings.
Provide detailed reports and metrics to internal and client stakeholders.
Knowledge Sharing
Train delivery centers on optimization and new services to ensure consistent understanding and expertise in this respective area
Help position the company as a thought leader in process optimization to attract prospective clients and retain existing ones.
Internal Support:
Collaborate with the Marketing team to create use cases, white papers, and case studies showcasing successful optimizations.
Required Skills And Qualifications
- Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
- 5+ years of experience in process improvement, operations management, or a related role, at a prior outsourcing company.
- Process Mapping and Analysis Expert: strong knowledge of workflow and analysis tools (e.g., Visio, Lucidchart, or similar).
- Project Management Skills: ability to manage project timelines (and multiple initiatives simultaneously), budgets, and deliverables within defined constraints
- Communication Skills: Excellent written and verbal communication to collaborate effectively with cross-functional teams, plus a proficiency in English.
- Technical Expertise: a strong understanding of outsourcing tools, including AI/ML, automation, etc. and design methodologies. Experience with RPA, AI, or other automation technologies is highly desirable.
- Problem-Solving Skills: ability to identify and analyze complex technical challenges, focus on data-driven decision-making, develop creative solutions and implement effective fixes
Process Optimization Analyst
Posted today
Job Viewed
Job Description
Job Profile
PROCESS OPTIMIZATION ANALYST (REMOTE)
Job Summary
GENERAL DESCRIPTION:
As a Process Optimization Analyst member at Qualfon, this position will facilitate projects by leading a team of stakeholders and conducting deep dive analysis. This role will play a key management role in gathering and analyzing data, designing and building solutions for our stakeholders. This role is expected to work on varied projects across multiple different programs within the company. This role will contribute to the stakeholder's business strategy, aid in the execution of the proposed strategy, become an expert in multiple industries; turning data into meaningful insights and transformative solutions.
Objectives and duties:
1. Provide assistance to the process owners to identify improvement opportunities
· Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
- Our Mission Statement
- Mission Leader role definition.
- STRIDES values
2. Manage operational information of the business areas
· Works with the business teams, leveraging technology when necessary.
· Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
· Analyzes process owners and their teams' information to document, study, and improve their processes.
· Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
· Working with process owners in standardizing information collected/ delivered.
3. Process workshops facilitation.
· Leads process redesign workshops
· Facilitates knowledge of process mapping and business process reengineering to his clients including objective documenting, analyzing and concluding.
· Provides necessary training in the tools involved to achieve the above.
· Assists in the documentation of policies & procedures that derive from newly improved processes.
· Assists in the presentation of newly improved processes to stakeholders for discussion will be necessary.
4. Supports executives responsible for relationships with Qualfon's strategic client on process optimization matters related to their LOB(s).
· Present process improvement initiatives and results to clients at the highest levels.
· Monitor, assess, and recommend solutions to improve processes pertaining to both, issues tied to the transactional relationship to the client as well as issues relating to strategical topics transcending the SOW with the client.
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Develop strong relationship with the clients to build trust so to allow sharing of otherwise confidential information.
· Provide / Present relevant data & insights during business reviews as needed by operational leaders.
5. Performs moderately complex audits and assessments of internal processes to ensure compliance.
· Perform audits related to newly hired employees, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards.
· Draft audit reports and present issues to the business while discussing practical cross-functional solutions
· Complete assigned audits within budgeted timeframes
· Monitor, assess, and recommend solutions to emerging risks
· Contribute to the development of audit processes improvements, including the development of automated routines
· Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Continuously planning for future quality department operations and procedural improvements
Qualifications:
Bachelor's Degree. An Engineering, IT, or Business -Preferred (equivalent experience can be considered)
Six Sigma Black Belt Certified (External Hires)- -Required
Knowledge, Skills & Abilities
- Needs +5 years work experience in a related field.
- Proven knowledge of other CI methodologies such as Lean, 5S, TOC. – Preferred.
- Proven knowledge of BPR (Business Process Reengineering) – Preferred.
- Proven knowledge of how ERP CRM and, BPM, BI, and basic statistical analysis tools – Preferred
- Excellent presentation skills both, verbal and written.
- Full English language dominance.- Required
- Ability to ask questions as to understand the client's pains and priorities.
- Be a great ambassador of Qualfon.
- Willingness to travel.
- Advanced skills in Microsoft Applications (Excel)
Process Optimization Analyst
Posted today
Job Viewed
Job Description
Job Profile
PROCESS OPTIMIZATION ANALYST (REMOTE)
Job Summary
GENERAL DESCRIPTION:
As a Process Optimization Analyst member at Qualfon, this position will facilitate projects by leading a team of stakeholders and conducting deep dive analysis. This role will play a key management role in gathering and analyzing data, designing and building solutions for our stakeholders. This role is expected to work on varied projects across multiple different programs within the company. This role will contribute to the stakeholder's business strategy, aid in the execution of the proposed strategy, become an expert in multiple industries; turning data into meaningful insights and transformative solutions.
Objectives and duties:
1. Provide assistance to the process owners to identify improvement opportunities
· Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
- Our Mission Statement
- Mission Leader role definition.
- STRIDES values
2. Manage operational information of the business areas
· Works with the business teams, leveraging technology when necessary.
· Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
· Analyzes process owners and their teams' information to document, study, and improve their processes.
· Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
· Working with process owners in standardizing information collected/ delivered.
3. Process workshops facilitation.
· Leads process redesign workshops
· Facilitates knowledge of process mapping and business process reengineering to his clients including objective documenting, analyzing and concluding.
· Provides necessary training in the tools involved to achieve the above.
· Assists in the documentation of policies & procedures that derive from newly improved processes.
· Assists in the presentation of newly improved processes to stakeholders for discussion will be necessary.
4. Supports executives responsible for relationships with Qualfon's strategic client on process optimization matters related to their LOB(s).
· Present process improvement initiatives and results to clients at the highest levels.
· Monitor, assess, and recommend solutions to improve processes pertaining to both, issues tied to the transactional relationship to the client as well as issues relating to strategical topics transcending the SOW with the client.
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Develop strong relationship with the clients to build trust so to allow sharing of otherwise confidential information.
· Provide / Present relevant data & insights during business reviews as needed by operational leaders.
5. Performs moderately complex audits and assessments of internal processes to ensure compliance.
· Perform audits related to newly hired employees, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards.
· Draft audit reports and present issues to the business while discussing practical cross-functional solutions
· Complete assigned audits within budgeted timeframes
· Monitor, assess, and recommend solutions to emerging risks
· Contribute to the development of audit processes improvements, including the development of automated routines
· Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Continuously planning for future quality department operations and procedural improvements
Qualifications:
Bachelor's Degree. An Engineering, IT, or Business -Preferred (equivalent experience can be considered)
Six Sigma Green Belt Certified (Internal Hires)-Required
Six Sigma Black Belt Certified (External Hires)- -Required
Knowledge, Skills & Abilities
- Needs +5 years work experience in a related field.
- Proven knowledge of other CI methodologies such as Lean, 5S, TOC. – Preferred.
- Proven knowledge of BPR (Business Process Reengineering) – Preferred.
- Proven knowledge of how ERP CRM and, BPM, BI, and basic statistical analysis tools – Preferred
- Excellent presentation skills both, verbal and written.
- Full English language dominance.- Required
- Ability to ask questions as to understand the client's pains and priorities.
- Be a great ambassador of Qualfon.
- Willingness to travel.
- Advanced skills in Microsoft Applications (Excel)
Process Optimization Analyst
Posted today
Job Viewed
Job Description
Job Profile
PROCESS OPTIMIZATION ANALYST/ENGINEER
Work arrangement: Remote (PH night shift)
Job Summary
GENERAL DESCRIPTION:
As a Process Optimization Analyst member at Qualfon, this position will facilitate projects by leading a team of stakeholders and conducting deep dive analysis. This role will play a key management role in gathering and analyzing data, designing and building solutions for our stakeholders. This role is expected to work on varied projects across multiple different programs within the company. This role will contribute to the stakeholder's business strategy, aid in the execution of the proposed strategy, become an expert in multiple industries; turning data into meaningful insights and transformative solutions.
Objectives and duties:
- Provide assistance to the process owners to identify improvement opportunities
· Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
- Our Mission Statement
- Mission Leader role definition.
STRIDES values
Manage operational information of the business areas
· Works with the business teams, leveraging technology when necessary.
· Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
· Analyzes process owners and their teams' information to document, study, and improve their processes.
· Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
· Working with process owners in standardizing information collected/ delivered.
- Process workshops facilitation.
· Leads process redesign workshops
· Facilitates knowledge of process mapping and business process reengineering to his clients including objective documenting, analyzing and concluding.
· Provides necessary training in the tools involved to achieve the above.
· Assists in the documentation of policies & procedures that derive from newly improved processes.
· Assists in the presentation of newly improved processes to stakeholders for discussion will be necessary.
- Supports executives responsible for relationships with Qualfon's strategic client on process optimization matters related to their LOB(s).
· Present process improvement initiatives and results to clients at the highest levels.
· Monitor, assess, and recommend solutions to improve processes pertaining to both, issues tied to the transactional relationship to the client as well as issues relating to strategical topics transcending the SOW with the client.
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Develop strong relationship with the clients to build trust so to allow sharing of otherwise confidential information.
· Provide / Present relevant data & insights during business reviews as needed by operational leaders.
- Performs moderately complex audits and assessments of internal processes to ensure compliance.
· Perform audits related to newly hired employees, technology management; project/program management; or supplier management in accordance with corporate methodologies and professional standards.
· Draft audit reports and present issues to the business while discussing practical cross-functional solutions
· Complete assigned audits within budgeted timeframes
· Monitor, assess, and recommend solutions to emerging risks
· Contribute to the development of audit processes improvements, including the development of automated routines
· Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
· Develop effective line management relationships to ensure strong understanding of the business objectives
· Continuously planning for future quality department operations and procedural improvements
Qualifications:
Bachelor's Degree. An Engineering, IT, or Business -Preferred (equivalent experience can be considered)
Six Sigma Green Belt Certified (Internal Hires)-Required
Six Sigma Black Belt Certified (External Hires)- -Required
Knowledge, Skills & Abilities
- Needs +5 years work experience in a related field.
- Proven knowledge of other CI methodologies such as Lean, 5S, TOC. – Preferred.
- Proven knowledge of BPR (Business Process Reengineering) – Preferred.
- Proven knowledge of how ERP CRM and, BPM, BI, and basic statistical analysis tools – Preferred
- Excellent presentation skills both, verbal and written.
- Full English language dominance.- Required
- Ability to ask questions as to understand the client's pains and priorities.
- Be a great ambassador of Qualfon.
- Willingness to travel.
- Advanced skills in Microsoft Applications (Excel)
Six Sigma Consultant
Posted today
Job Viewed
Job Description
Purpose of Job:
Bring Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. This includes working with Six Sigma-certified professionals in the plan, design and accomplishment of key projects. Incumbents matched to this function require accredited Six Sigma training.
Job Components:
Responsibilities and Accountabilities
• Drive Six Sigma quality culture in the organization
• Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
• Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
• Define appropriate metrics to gage processes performance through structured reporting governance model
• Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
• Manage Bright Idea program.
• Responsible for process trainings deployment which includes training need identification, preparation of training decks and training delivery.
• Collaborate well with US quality & operations teams
• Provide support for FTEs and/or 5-10 mid to highly complex businesses
Competencies:
Educational and Licensure Requirements
• Bachelor's Degree in any discipline
• Greenbelt Six Sigma certification from a recognized certification body or previous organization is an advantage
• Project Management certification / Master's of Business Administrator is an advantage
Work Experience Requirements
External Hire:
• 5 years of experience as a Six Sigma Black Belt; must be Black Belt trained with proven success in driving complex, large-scale projects, including those involving AI/ML technologies
• Three to five projects completed and/or certified
• Certified Black Belt (Preferred)
• Experience in projects involving emerging technologies (automation, machine learning, AI, etc)
• Experience solving major project or customer issues
• Excellent communication & presentation skills
• Demonstrated experience in change management
Preferred Training/ Qualifications:
• Lean Six Sigma
• Project Management
• Design Thinking
• Exposure to a US Healthcare account in previous role or organization
Skills/Attributes Desired
• Uses various tools and methods to align and prioritize resources on projects; is articulate about effectively using resources at the right time
• Uses multiple ways to frame information for difference audiences to facilitate understanding and acceptance
• Finds multiple links between addressing and working through challenges and the goals of the work unit and the enterprise
• Can generate solutions to problems on own; contributes effectively to group problem solving; can make up things that work on the fly
• Seeks to use strengths and expertise to work with others
• Builds a deep understanding of key facts/data. Can answer questions when asked; can respond when challenged
• Easily builds relationships with important stakeholders
• Knows how to navigate the organization efficiently and effectively; can find resources to get things accomplished
• Willing to test new ideas; identify learning; and try again
• Identifies opportunities for improvement to processes, products, or services; recommends solutions to problems, or provides options
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Six Sigma Consultant
Posted 9 days ago
Job Viewed
Job Description
Are you a subject matter expertise using Six Sigma methodology in project management, scope definition, risk identification, methodology and resource allocation or facilitation? Assist us with strategic initiatives crossing business teams and operating groups as a Project Six Sigma Consultant to coordinate and complete projects, define performance and results and manage vendors and service providers. You'll investigate non-standard requests and problems, makes presentations to senior leadership, ensure project documentation is accurate and ensure projects are completed on time and within scope. Pertinent data and facts will be reviewed to identify and solve issues and mitigate risks, prioritize your work load and work on ad hoc projects as assigned. Six Sigma Certification or in process of Certification for Project Management required and previous experience in a Project Management Office (PMO) is a plus.
**Primary Responsibilities:**
+ Drive Six Sigma quality culture in the organization
+ Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
+ Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
+ Define appropriate metrics to gage processes performance through structured reporting governance model
+ Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
+ Manage Bright Idea program.
+ Process trainings deployment which includes training need identification, preparation of training decks and training delivery.
+ Collaborate well with US quality & operations teams
+ Provide support for 200-400 FTEs and/or 5-10 mid to highly complex businesses
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Educational and Licensure Requirements
+ Bachelor's degree in any discipline
+ Greenbelt Six Sigma certification from a recognized certification body or previous organization is an advantage
+ 5+ years of experience as a Six Sigma Black Belt; must be Black Belt trained with proven success in driving complex, large-scale projects, including those involving AI/ML technologies
+ 3+ projects completed and/or certified
+ Experience in projects involving emerging technologies (automation, machine learning, AI, etc)
+ Experience solving major project or customer issues
+ Demonstrated experience in change management
+ Proven excellent communication & presentation skills
**Preferred Qualifications:**
+ Project Management certification or Master's of Business Administrator
+ Certified Black Belt
+ Lean Six Sigma
+ Project management experience
+ Design thinking experience
+ Exposure to a US Healthcare account in previous role or organization
**Skills or Attributes Desired:**
+ Uses various tools and methods to align and prioritize resources on projects; is articulate about effectively using resources at the right time
+ Uses multiple ways to frame information for difference audiences to facilitate understanding and acceptance
+ Finds multiple links between addressing and working through challenges and the goals of the work unit and the enterprise
+ Can generate solutions to problems on own; contributes effectively to group problem solving; can make up things that work on the fly
+ Seeks to use strengths and expertise to work with others
+ Builds a deep understanding of key facts/data. Can answer questions when asked; can respond when challenged
+ Easily builds relationships with important stakeholders
+ Knows how to navigate the organization efficiently and effectively; can find resources to get things accomplished
+ Willing to test new ideas; identify learning; and try again
+ Identifies opportunities for improvement to processes, products, or services; recommends solutions to problems, or provides options
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
Business Analytics, Systems and Process Optimization Specialist
Posted today
Job Viewed
Job Description
Position Summary
This position shall be responsible for managing the necessary shared services and support to the Supply Chain Management (SCM) to ensure attainment of SCM and company objectives by:
- Providing the data, market and business analytics to assist
- Management in making better and more sound decisions;
- Developing standardized SCM policies and processes aligned with AP policies;
- Leading SCM process governance and optimization initiatives;
- Assisting in the monitoring of team performance, budget and development and execution of all training for the continuous improvement of SCM.
Roles and Responsibilities
- Conducts commodity/market and market analytics and research studies and collaborates closely with Strategic Sourcing Team to support the objectives of generating value in terms of savings and operational efficiency
- Ensures optimal value of the procurement database management system to SCM by: 1) Providing regular and bespoke SCM analytical reports to management; 2) Providing solutions to simple or complex informational requirements; 3) Ensuring on-line processes are aligned with Company policies and processes
- Assists in resolution of system issues (e.g. Maximo and Oracle)
- Provides inputs in supply chain risk analysis to ensure continuity of supply and other identified supply chain risks are mitigated
- Provides inputs on financial evaluation of bids and technical evaluation validation
- Monitors measurements against performance.
- Creates and monitors metrics for SCM BSC and ensures alignment with corporate objectives and business plans.
- Creates and monitors SCM Budget against Spend Responsible for reports generation to FOM, Regional Meeting, ROPSCOM, Townhall, Progress Report etc.
- Champions the formulation, development, and standardization of simple and fit for purpose policies, guidelines, standards and procedures across the BU
- Ensures that the SCM policies and guidelines, standards and procedures are current and all concerned are informed on any changes or development. Initiates periodic review of the policies and procedures.
- Ensures that any significant deviations from policies and guidelines, standards and procedures across the Facilities are promptly detected, reported and that appropriate corrective measures are implemented/proposed immediately.
- Drives closing of Audit reports relating to SCM processes
- Regularly communicates plans and progress to the whole SCM Sector to ensure alignment and influence adoption of cost reduction strategies
- Supports various SCM teams to attain their targets and objectives
- Process the Oracle and Maximo System Support tickets in the internal system and escalate tickets, if needed
- Initiates budget preparation and ensures proper and timely utilization of budget allocation
- Leads continuous improvement opportunities
- Initiates process simplification and process improvement programs to assure functional excellence
- Supports governance initiatives and manages stakeholder relationships:
- Manages the communication and implementation of initiatives with end-users and suppliers
- Prepares the annual training budget as input for Personnel Cost
- Deliver the relevant administrative, human resources and other support functions inherent and expected from a team leader
- Extend relevant support to other departments such as, but not limited to cascading and/or adopting initiatives, programs, projects and activities
- Conforms to the company's Quality, Environmental, Occupational Health and Safety, and Information Security Management Systems policies, standards, procedures, and guidelines based on ISO 9001, ISO 14001, OHSAS 18001, and ISO 27001 Standards
- Reports Environmental, Occupational Health and Safety, and Information Security events/incidents or potential events, or other security risks to the organization/ committees-in-charge
- Protects information assets from unauthorized access, disclosure, modification, destruction, or interference in accordance with ISMS policies. Maintains availability, confidentiality, and integrity of documents
- Performs other tasks and responsibilities that may be assigned
Qualifications
- Professional: At least 3-4 years experience in Supply Chain Analytics or related fields
- Must have experience and knowledge in Power BI
- Education Any 4-year engineering, business related or Behavioral Science course; Engineering or technical background is preferred
Business Analytics, Systems and Process Optimization Specialist
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Job Description
Job ID: 2762
Location: Calauan
Company: AP Renewables Inc.
Department: SCM Business Services
Employment Type: Fixed Term
Work Arrangement: Hybrid
Responsibilities
The position holder shall be responsible for managing the necessary shared services and support to the 1RE Supply Chain Management to ensure attainment of SCM and company objectives by:
- providing the data, market and business analytics to assist management in making better and more sound decisions;
- Developing standardized SCM policies and processes aligned with AP policies;
- Leading SCM process governance and optimization initiatives;
- Assisting in the monitoring of team performance, budget and development and execution of all training for the continuous improvement of SCM.
Duties And Responsibilities
- Lead commodity & market analytics to give Category Management and Strategic Sourcing data-driven savings and efficiency insights.
- Own SCM data systems: deliver regular/ad-hoc reports, solve complex info requests, keep Maximo/Oracle processes and online workflows policy-compliant, and troubleshoot system issues.
- Define, track, and report supply-chain KPIs and budgets (BSC metrics, spend vs. budget, FOM/OPSCOM/Town-hall reports) while flagging risks and ensuring continuity of supply.
- Develop, standardize, and periodically review fit-for-purpose SCM policies, guidelines, and procedures; ensure alignment with AP policies and swift corrective action on deviations or audit findings.
- Drive cost-reduction and continuous-improvement programs, including process simplification and governance initiatives, and close out audit actions related to SCM.
- Manage Oracle/Maximo support tickets (iDash) and coordinate escalations with AP ISM; initiate budget preparation and track utilization.
- Cultivate strong stakeholder relationships, steering clear communication and adoption of SCM initiatives among end-users, suppliers, and cross-functional teams.
Minimum Qualifications
- Must be a graduate of any Engineering or Business-related or Behavioral Science degree.
- With at least three (3) years of experience in supply chain management
- With one (1) year experience in leadership role
- With background and knowledge in data analytics
- Knowledgeable of any data analytical tools (Power BI, Lookerstudio, etc.)
- Must be attentive to details and highly organized
- 1 vacant position available in Ayala, Makati