7 Hotels jobs in the Philippines

**Job Description**
**Reporting and Analytics Specialist**
**Location** : Philippines
**No visa sponsorship is available for this position.**
**Reporting & Analytics Specialist**
**Location** : Flexible / Remote | **Company** : Oracle
Are you passionate about transforming the hospitality industry through innovative technology? Oracle is leading the charge with our groundbreaking solutions for hotel property management, casino and gaming, cruise, sales, and events. We're on the lookout for a dynamic **Reporting & Analytics Specialist** to join our Customer Services for Industry Hospitality Consulting Team. This is your chance to shape the future of guest experiences with Oracle's cutting-edge cloud-based hotel software solutions.
**Role Overview:**
As a **Reporting & Analytics Specialist** , you will be a crucial player in our mission to deliver tailored reporting and analytics solutions to our global hotel customers. Your insights will empower operations managers, revenue management directors, and other key personnel to make informed decisions and drive exceptional guest experiences. If you thrive in a fast-paced, global environment and have a knack for creating impactful reporting solutions, we want you on our team!
**What You'll Do:**
**Global Impact** : Join a dedicated team delivering critical data insights to hotels around the world. Your work will enable our clients to maximize revenue and enhance guest satisfaction.
**Collaborative Design** : Partner with business stakeholders to deeply understand their needs, and design and develop custom reports and dashboards that meet their specific requirements.
**Implementation Excellence** : Oversee the testing and implementation of reporting solutions for our international clients, ensuring they are delivered accurately and efficiently.
**Documentation & Communication** : Create clear and comprehensive functional and technical documentation for both internal teams and clients. Keep all stakeholders informed with timely and accurate project updates.
**Teamwork** : Work closely with internal teams to ensure the successful delivery of reporting solutions, fostering collaboration and driving success.
**What You'll Bring:**
**Global Vision** : A desire to work in a truly international setting, contributing to a diverse and dynamic team.
**Language Skills** : Fluency in spoken and written English to effectively communicate across global teams and clients.
**Interpersonal Strength** : Strong communication and teamwork skills, with a proven ability to work well with others and drive collaborative success.
**Reporting Expertise** : Experience in creating reports in a data-driven environment using BI reporting tools, with a solid track record of analysis and insights.
**Hospitality Knowledge** : Familiarity with Oracle Hospitality PMS Opera V5.6 and Oracle Hospitality Opera Cloud is a plus, as is any experience in the hospitality industry.
**What We Offer:**
**Competitive Salary & Benefits** : Enjoy a competitive salary package with a range of exciting benefits tailored to support your career and well-being.
**Flexible Work Environment** : Benefit from flexible and remote working options to help you achieve a healthy work-life balance.
**Career Growth** : Access to learning and development opportunities to help you advance your career and expand your skills.
**Well-being Support** : Take advantage of our Employee Assistance Program designed to support your mental health and overall well-being.
**Diverse Community** : Join employee resource groups that celebrate and champion our diverse communities.
**Inclusive Culture** : Be part of an inclusive culture that values and celebrates what makes you unique.
If you're ready to leverage your expertise in a role that blends innovation with hands-on problem-solving, apply now to join Oracle's journey in transforming the hospitality industry!
**Responsibilities**
Analyze business needs and provide recommendations on how to program the product hierarchy to address the customer's specifications. Write custom reports and exports, and make modifications to the solution to meet customer's needs. Assist with end-user training and take the hotel live on the system after everything has been configured and everyone is trained. Mentor and develop lower level Implementation Consultants. May assist in a presales capacity to help drive sale.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY

JOB SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay, the Guest Services Manager assist in managing Guest Services, ensures guest satisfaction by providing personalized service in the most courteous and efficient manner as well as contributing to optimizing room sales.

JOB DESCRIPTION:

• Formulates and administers Guest Services policies and procedures.
  
• Familiarizes self with new procedures and updates staff at all times.
  
• Prepares and maintains Guest Services manual for the resort.
• Communicates the content of the manual to all staff.
• Supervises the Guest Relation staff in the day to day Reviews all arriving repeat guests and ensure amenities are accorded based on the Repeat Guest Amenity program.
• Conducts daily courtesy calls, inquire about their satisfaction and facilities their over - all staying experience.
• Promotes inter - hotel sales and in - house facilities. Knowledgeable about banquet events, hotel facilities, Food and Beverage outlets and activities, special promotions and other information that guest may require.
• Receives records and handles guest comments, suggestions and complaints for management attention.
• Facilitates sending out amenity requests for guests that were inconvenienced.
• Ensures maximum sale of rooms at the highest possible rate.
• Ensures knowledge of all room types and facilitates to optimize room sales.
• Ensures full knowledge of the computer system and options to render personalized service to guests.
• Monitors Guest Relation staff updates guest history profile accurately so that pertinent information will enable all departments to provide service that will suit guest needs and preferences.
• Organizes VIP cocktails and any special occasion in terms of guest interaction.
• Maintains appropriate standard of conduct, dress hygiene, uniform, appearance and posture according to established guidelines by the hotel.
• Adheres to established policies and procedures of the hotel in all tasks assigned.

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY

JOB SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay, the Guest Services Manager assist in managing Guest Services, ensures guest satisfaction by providing personalized service in the most courteous and efficient manner as well as contributing to optimizing room sales.

JOB DESCRIPTION:

• Formulates and administers Guest Services policies and procedures.
  
• Familiarizes self with new procedures and updates staff at all times.
  
• Prepares and maintains Guest Services manual for the resort.
• Communicates the content of the manual to all staff.
• Supervises the Guest Relation staff in the day to day Reviews all arriving repeat guests and ensure amenities are accorded based on the Repeat Guest Amenity program.
• Conducts daily courtesy calls, inquire about their satisfaction and facilities their over - all staying experience.
• Promotes inter - hotel sales and in - house facilities. Knowledgeable about banquet events, hotel facilities, Food and Beverage outlets and activities, special promotions and other information that guest may require.
• Receives records and handles guest comments, suggestions and complaints for management attention.
• Facilitates sending out amenity requests for guests that were inconvenienced.
• Ensures maximum sale of rooms at the highest possible rate.
• Ensures knowledge of all room types and facilitates to optimize room sales.
• Ensures full knowledge of the computer system and options to render personalized service to guests.
• Monitors Guest Relation staff updates guest history profile accurately so that pertinent information will enable all departments to provide service that will suit guest needs and preferences.
• Organizes VIP cocktails and any special occasion in terms of guest interaction.
• Maintains appropriate standard of conduct, dress hygiene, uniform, appearance and posture according to established guidelines by the hotel.
• Adheres to established policies and procedures of the hotel in all tasks assigned.