14 Hotels jobs in the Philippines

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

**About us** IHG®** is one of the world’s leading hotel companies, with more than 375,000 people working across almost 100 countries to deliver True Hospitality for everyone while delivering the best returns for our hotel partners. IHG franchises, leases, manages or owns nearly 5,367 hotels and 799,923 guest rooms in almost 100 countries, with nearly 1,718 hotels in its development pipeline. IHG also manages** IHG® Rewards Club**, the world’s first and largest hotel loyalty programme, with more than 100 million enrolled members worldwide.

We bring **True Hospitality** to everyone by connecting our portfolio of leading hotel brands, our leading-edge systems and our ways of reaching customers, with the passion and dedication of our colleagues around the world. Individually, these are strengths. Together, they give us the platform to deliver exceptional growth and the confidence to know we can make a difference to travelers everywhere.

**Your day to day** KEY RESPONSIBILITIES**

**Job Summary - (Role Summary)**

**Essential Duties and Responsibilities - (Key Activities)**
- Develop rapport with hotel operators and serve as a valuable and trusted partner, providing our hotels with information and quick resolution of issues with a goal of one contact resolution.
- Investigate booking and content distribution issues and other barriers to revenue generation when reported by hotels, IHG personnel, or travel industry customers. Capture trends and report issues impacting normal hotel operations based on daily contacts. Provide this data to the Operations Manager, Head of Hotel Support and stakeholders. Ensure all channels are fully functioning.
- At the direction of the Operations Manager, independently complete ad hoc projects that impact performance on revenue and support our partner teams.
- Perform electronic data management work. Update hotel profile in IHG and partner databases. Manage IHG onboarding processes for qualified hotel-based key players.

**What we need from you** REQUIRED QUALIFICATIONS**

**Education -**

Minimum Bachelor’s degree in Hotel Management, Business, Education, or a relevant field of work or an equivalent combination of education and work-related experience.

**Experience -**

At least 5+ year’s progressive work-related experience with demonstrated proficiency in customer service in the Service/Hospitality industry involving hotel operations

**Technical Skills and Knowledge -**
- Ability to interpret available information, visualize and articulate recommendations or solutions for both basic and complex problems.
- Ability to create and sustain high impact trusted relationships with peers, local operations support groups, internal and external partners.
- Demonstrated excellent foresight, problem solving and time management skills
- Experience and knowledge of hotel operations enabling operational excellence in driving revenue.
- Demonstrated clear, concise and succinct communication skills, including adapting both verbal and written communications to the needs and level of user. Must be able to provide clear instructions and remain composed and professional when handling emergency situations.
- Demonstrated knowledge of hotel systems, general revenue management and training principles and procedures
- Demonstrated ability to keep current with industry trends/changes
- Demonstrated attention to detail and ability to manage multiple tasks/clients required
- Ability to see the bigger picture; demonstrated aptitude to learn and adapt to fast changing environment and provide insights to help drive the business.
- Demonstrated project management experience in organizing, planning and implementing program and promotion rollouts, hotel pilot programs and targeted centralized training events.

**What we offer** Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you and experience world-class IHG® benefits**:

- Regularization of employment after 3 months
- Hotel Discounts Worldwide for you and your family and friends
- Retirement Plan
- Medical Insurance (for employee and immediate family members)
- Dental Insurance
- Life Insurance
- Accident Insurance
- 30 days Leave Credits (15 days convertible to cash)
- Incentive Programs
- 20% night differential pay
- Global Recognition Programs
- Global career opportunities, training and room to grow opportunities
- Great location
- And Much More!

Job Reference: EMEAA35238

**JOB DESCRIPTION**:

- Provides support to the Hotel Manager in performing Business operations duties.
- Perform General administrative and clerical duties.
- Updates internal operations procedure document
- Reconcile payments and receipts to various parties
- Manage all office orders on a regular basis
- Maintain logs and spreadsheets for all office activities
- Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of HRM/Tourism, Business Administration or equivalent.
- Hast the experience in dealing with guest complaints would be advantage
- At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation function and is willing to be train are encourage to apply.
- Has a good communication skills both written and oral
- Excellent customer service skills
- Must be attentive and has a sense of urgency
- Hardworking and responsible
- Keen to details and has the ability to manage multiple responsibilities
- Proficient in using MS Application (Word, Excel and PPT) and standard office equipment
- Amenable to work at head office, Sto. Niño, Marikina City.

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Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.