299 Hotel Operations jobs in the Philippines

Qualifications

• at least 2 years in hotel operations in a supervisory capacity
• experience in overseeing front desk, housekeeping, F&B, maintenance departments
• must be proficient in MS Office, Google Workspace, and any hotel system
• must be exposed to Online Travel Agencies (OTAs) such as Agoda, Booking, Trip, and others
• willing to represent the hotel in required meetings and events

Job Type: Full-time

Pay: From Php17,000.00 per month

Benefits:

• On-site parking

Experience:

• hotel operations: 5 years (Preferred)

Work Location: In person

Overview:

The Hotel Operations Manager will assist the Director in managing the day-to-day operations of multiple 3-star hotels within the chain. The role requires strong leadership, flexibility, and the ability to oversee several properties simultaneously while ensuring smooth operations and excellent guest service.

Key Responsibilities:

• Oversee daily hotel operations across assigned properties (approx. 3 hotels).
• Act as the Director's key support for hotel operations, ensuring company standards are met.
• Supervise hotel managers and department heads, providing guidance and direction.
• Monitor guest satisfaction, resolve issues, and maintain service quality.
• Support in managing budgets, cost controls, and operational performance.
• Implement policies, procedures, and operational improvements across hotels.
• Travel between Manila and Cebu hotels as required.

Must-Haves:

• Experience in hotel management (multi-property experience is a strong advantage).
• Ability to handle multiple hotels simultaneously (3-star or similar level).
• Strong leadership, organizational, and problem-solving skills.
• Proactive, fast, and flexible; willing to travel.

Job Types: Full-time, Permanent

Application Question(s):

• Please share your Viber number. This will allow us to reach you easily and ensure the line is open at all times for updates.

Work Location: In person

Hotel Operations Manager

*Immediate or short-notice joiner will be prioritized

• Must have relevant expertise managing chain of hotels; around 3 hotels concurrently
• Must be willing to travel
• Must be driven, pro-active
• Will be directly reporting to the Director

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Application Question(s):

• Where are you residing?
• Are you open to travel from time to time?
• Have you managed a chain of hotels; between 2-4 three-start hotels at the same time? What are the names of those hotels?

Work Location: In person

Key Responsibilities:

• Greeting and Welcoming: Receptionists are the first point of contact for visitors, providing a warm and welcoming first impression.
• Answering Phones: They manage incoming calls, directing them to the appropriate individuals or departments.
• Administrative Support: Receptionists handle various administrative tasks, such as scheduling appointments, managing mail, and maintaining records.
• Information Provision: They answer questions and provide information to visitors and callers, ensuring they have the necessary details.
• Maintaining the Front Desk: Receptionists keep the front desk area tidy and organized, contributing to a positive and professional environment.

Qualifications:

• A College Level or College Graduate of any courses
• Has excellent interpersonal, communication & customer service skills
• Able to work under pressure with less supervision
• Able to do multi-tasking
• Must be a proficient in using MS Office

Job Type: Full-time

Pay: From Php695.00 per day

Work Location: In person

• Graduate of Bachelor's Degree in Hotel and Restaurant Management, Tourism, or any other related course.
• Fresh graduates are encouraged to apply.
• With a pleasing personality and good communication skills.
• Excellent organizational and multi-tasking abilities.
• With good working attitude.
• Willing to start ASAP
• Willing to work in MABINI, MANILA

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Health insurance
• Paid training

Work Location: In person

About the Role

We're looking for a proactive team member who can handle front desk duties while providing basic IT support. If you are organized, people-oriented, and has technical skills, this role is for you.

What You'll Do

• Welcome and assist members and guests
• Answer calls, handle inquiries, and log mail/packages
• Provide basic computer and network troubleshooting
• Support day-to-day office operations

What We're Looking For

• Bachelor's Degree in Computer Science, IT, or related field
• Knowledge of basic troubleshooting (computers & networks)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Reliable attendance record

Perks & Benefits

Training provided

Prime Makati location with easy access

Opportunity to work in a professional and supportive environment

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Paid training
• Promotion to permanent employee

Application Question(s):

• The main job location is in Legaspi Village, Makati City. Will you commute going to work? If yes, how long will your commute take?
• Our company has branches in Makati & BGC, Taguig. Though this position's assignment will be in Legaspi Village Makati, are you willing to be assigned in BGC, Taguig at times when necessary?
• Which one are you comfortable doing? Please choose:

1) Technical (give examples)

2) Front Office / Customer Service

3) Both Technical and Front Office / Customer Service

4) None of the above but am willing to be trained

Education:

• Bachelor's (Preferred)

Work Location: In person

OPEN FOR FRESH GRADUATE

• OPEN FOR FRESH GRADUATES
• Bachelor Degree holder of Hotel and Restaurant Management, International Travel and Tourism Management, Mass Communications, , Sports Science, Physical Education or any equivalent)
• Prior experience/training in the hospitality, catering, or event planning industry is a plus
• With proven work or internship experience abroad is an advantage
• Preferably with frontline experience especially in complaint handling
• Personable and projects a professional image
• Excellent in English (verbal and written)
• Mature, Highly trainable, Well- mannered
• Strong interpersonal communication skills
• Polite and confident with a great deal of patience
• Aptitude in resolving issues with a customer-focused orientation
• Can start anytime

DUTIES & RESPONSIBILITIES

• Assist the Unit Owner/Resident on an efficient and timely manner
• Answers the telephone and email inquiries pertaining to Reservation, Community Activities, Property Amenities and other common knowledge.
• Efficient and timely scheduling of Service Request for all maintenance concerns.
• Act with a sense of urgency in cases of emergency, calamities and other
• unforeseen events.
• Proper dissemination of information of residents thru verbal, text, email
• communication
• Smile and greet the residents/visitor depending on the time of the day
• Ensures consistency in delivering and providing excellent customer service
• Delivering first class customer focused service
• Can multitask and prioritize as necessary to meet customer needs.
• Continuously look for opportunities to be of assistance to customers and proactively offering assistance wherever opportunities arise.
• Answering all telephone calls in a professional and timely manner.
• To deal efficiently and effectively with all emergencies.

Willing to be deployed in in a High End Condominium in BGC, Taguig City

Job Types: Full-time, Permanent

Pay: Php19, Php20,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

The GSA Supervisor is responsible for leading the Guest Service Associate (GSA) team by overseeing shift operations, scheduling staff, auditing performance, and ensuring a high standard of guest service across all shifts. This role requires a proactive, hands-on leader who can adapt to operational needs while upholding service excellence.

Primary Duties and Responsibilities

• Supervise and support the GSA team during all operational hours.
• Conduct audits to ensure compliance with operational procedures and service standards.
• Provide shift coverage in the absence of GSAs to avoid service gaps.
• Review shift reports and address any issues or concerns raised.
• Participate actively in training, coaching, and performance evaluations.
• Coordinate with other departments to resolve guest concerns and special requests.

Reports and Compliance

• Prepare Incident Reports (IR) for any non-compliance of the GSA team.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Q2 HR Solutions is a leading human resources consulting firm dedicated to helping organizations attract, develop, and retain top talent. With a team of experienced professionals, we partner with clients to understand their unique needs and deliver tailored solutions that drive business success.

Job Summary

We are looking for a highly organized and proactive
Front Desk & Admin Assistant
to join our team on a full-time, permanent basis. This role is essential in ensuring the smooth day-to-day operations of our office. The ideal candidate will bring strong communication and customer service skills, along with the ability to multitask and manage priorities in a fast-paced environment.

Key Responsibilities

• Welcome and assist clients, visitors, and guests in a professional and friendly manner.
• Answer and direct phone calls and emails to the appropriate departments.
• Maintain a clean, organized, and welcoming front desk and office reception area.
• Schedule and coordinate meetings, appointments, and conference room use.
• Support administrative tasks such as filing, data entry, and document preparation.
• Manage office supplies and inventory, including placing orders when necessary.
• Handle incoming and outgoing mail, courier services, and packages.
• Coordinate travel arrangements and accommodations for team members.
• Provide administrative support across departments as needed.

Qualifications

• 1-2 years of experience in a similar role, preferably within a professional services setting.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer literacy.
• Professional appearance and demeanor.
• Attention to detail, accuracy, and discretion in handling confidential information.
• Ability to work independently and collaboratively within a team.

Why Join Us?

At Q2 HR Solutions, we foster a supportive and collaborative workplace where employees are valued and empowered to grow. Joining our team means being part of a dynamic environment with opportunities for career advancement. We offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A positive and team-oriented work culture

If you are a motivated, detail-oriented professional with a passion for providing excellent customer service, wed love to hear from you.
Apply today and be part of our mission to help companies build and sustain exceptional talent.