Explore customer service representative positions across the Philippines. These roles focus on supporting customers, resolving queries, and providing excellent service. Customer service jobs provide opportunities in various industries, from call centers to retail and hospitality.1,403 Customer Service Representative jobs in the Philippines
Customer Service Representative (Voice & Non-voice)
Pasig, Palawan
KDCI Outsourcing
Job Viewed
Job Description
KDCI Outsourcing is a global provider of eCommerce services for startups and established companies. We help our clients build, grow, and maintain their online businesses by providing support for product information management, back office, graphic design, web development, customer service, and digital marketing.
**Responsibilities**
- Project the company image by providing excellent customer service
- Act as an interface between the customers and the company by attending to their queries, taking in product orders and handling consumer complaints
- Provide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better products
- Enjoys customer interaction and take the extra mile to engage customers
*
**Requirements**:
- Must be able to provide an excellent phone support to clients
- At least a year relevant experience in Customer Service
- Has an excellent phone disposition, and excellent communication skills, both verbal and written
- Experience in e-Commerce, Online Retail and/or Catalog Retailer service experience is an advantage but not required
- Computer, Internet and Social Media savvy
- Must be willing to work on a night shift
- Amenable to a Hybrid Work Setup
- Willing to work in Ortigas Center, Pasig City
**Salary**: Php22,000.00 - Php30,000.00 per month
Schedule:
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
**Responsibilities**
- Project the company image by providing excellent customer service
- Act as an interface between the customers and the company by attending to their queries, taking in product orders and handling consumer complaints
- Provide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better products
- Enjoys customer interaction and take the extra mile to engage customers
*
**Requirements**:
- Must be able to provide an excellent phone support to clients
- At least a year relevant experience in Customer Service
- Has an excellent phone disposition, and excellent communication skills, both verbal and written
- Experience in e-Commerce, Online Retail and/or Catalog Retailer service experience is an advantage but not required
- Computer, Internet and Social Media savvy
- Must be willing to work on a night shift
- Amenable to a Hybrid Work Setup
- Willing to work in Ortigas Center, Pasig City
**Salary**: Php22,000.00 - Php30,000.00 per month
Schedule:
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative / Customer
Navotas, National Capital Region
Ernest Logistics Corporation
Posted today
Job Viewed
Job Description
**JOB QUALIFICATIONS**
- Holder of any four (4) year college degree
- With at least two (2) years of direct work experience in customer service
- With at least two (2) years of work experience in the logistics and transportation industry
- With good moral character and no derogatory record
**JOB DUTIES AND RESPONSIBILITIES**
- Receives inbound sales queries through applicable means and ensures that these information are transmitted into the sales pipeline.
- Receives customer booking and ensures adherence to booking processing standards and procedures.
- Accepts bookings that are within the scope, capacity, and regulations of the company.
- Updates shipment status report on designated times w/in working day, and provides timely and accurate information when when inquired.
- Works up problematic shipments using standard procedures.
- Ensures efficient and proactive handling of customer complaints.
- Other duties that may be assigned from time-to-time.
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Navotas: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 2 years (required)
- logistics and transportation: 2 years (required)
**Language**:
- English (preferred)
- Holder of any four (4) year college degree
- With at least two (2) years of direct work experience in customer service
- With at least two (2) years of work experience in the logistics and transportation industry
- With good moral character and no derogatory record
**JOB DUTIES AND RESPONSIBILITIES**
- Receives inbound sales queries through applicable means and ensures that these information are transmitted into the sales pipeline.
- Receives customer booking and ensures adherence to booking processing standards and procedures.
- Accepts bookings that are within the scope, capacity, and regulations of the company.
- Updates shipment status report on designated times w/in working day, and provides timely and accurate information when when inquired.
- Works up problematic shipments using standard procedures.
- Ensures efficient and proactive handling of customer complaints.
- Other duties that may be assigned from time-to-time.
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Navotas: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 2 years (required)
- logistics and transportation: 2 years (required)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Mandaluyong, National Capital Region
Talent Outsourcing Channel (TORCH) Solutions
Posted today
Job Viewed
Job Description
We're looking for Customer Service Representatives to be part of our growing team! Whether you're a fresh grad or experienced in BPO, this is your chance to step up your career!
br>Available Positions & Qualifications:
Financial / Tech / Customer Service
At least SHS Graduate or 2nd Year College Level
Average to Excellent Communication Skills
Up to ₱24K Salary Package + Night Differential + Incentives < r>
Radio Satellite (Voice Account)
SHS/HS Graduate with 6 months
Up to ₱4K Salary Package + Night Differential + Incentives < r>Enjoy 2-WAY FREE GRAB RIDE if you have 6 months BPO Experience!
Customer Service (Voice 80% + Non-Voice 20%)
SHS/HS Grad with 6 months Customer Facing Experience
PERKS & BENEFITS
Competitive Base Salary: K < r>Night Differential Pay
Monthly Incentives
2-Way Free Grab Ride (for qualified candidates)
Training Provided (Onsite)
Fast Hiring Process
Start ASAP!
Apply Now!
br>Available Positions & Qualifications:
Financial / Tech / Customer Service
At least SHS Graduate or 2nd Year College Level
Average to Excellent Communication Skills
Up to ₱24K Salary Package + Night Differential + Incentives < r>
Radio Satellite (Voice Account)
SHS/HS Graduate with 6 months
Up to ₱4K Salary Package + Night Differential + Incentives < r>Enjoy 2-WAY FREE GRAB RIDE if you have 6 months BPO Experience!
Customer Service (Voice 80% + Non-Voice 20%)
SHS/HS Grad with 6 months Customer Facing Experience
PERKS & BENEFITS
Competitive Base Salary: K < r>Night Differential Pay
Monthly Incentives
2-Way Free Grab Ride (for qualified candidates)
Training Provided (Onsite)
Fast Hiring Process
Start ASAP!
Apply Now!
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
National Capital Region, National Capital Region
Telesys
Posted today
Job Viewed
Job Description
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! br>
Your Day-to-Day:
Handle customer inquiries, provide solutions, and resolve issues across various channels.
Offer accurate information about products, services, and company policies.
Process orders, returns, and account updates efficiently.
Maintain high standards of customer service and satisfaction.
Meet performance targets for productivity, quality, and customer satisfaction.
Document interactions and transactions accurately.
Qualifications:
High school diploma or equivalent required; customer facing work experience is a plus.
No prior customer service experience necessary—we provide comprehensive training! < r>Strong communication and interpersonal skills.
Attention to detail and effective problem-solving abilities.
Ability to work in a fast-paced environment and adapt to changing customer needs.
Proficiency with customer service tools and systems is a plus but not required.
Why You Should Apply:
Competitive Salary (up to 25K)
Monthly Commissions
Fast-Track Career Growth for top performers
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office (because work should be enjoyable!)
Pioneer Accounts (including Non-voice and Easy Accounts)
Incentives, Signing Bonuses, and More Premium Perks
Flexible Shifts (Day, Mid, and Night)
Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you! < r>
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! br>
Your Day-to-Day:
Handle customer inquiries, provide solutions, and resolve issues across various channels.
Offer accurate information about products, services, and company policies.
Process orders, returns, and account updates efficiently.
Maintain high standards of customer service and satisfaction.
Meet performance targets for productivity, quality, and customer satisfaction.
Document interactions and transactions accurately.
Qualifications:
High school diploma or equivalent required; customer facing work experience is a plus.
No prior customer service experience necessary—we provide comprehensive training! < r>Strong communication and interpersonal skills.
Attention to detail and effective problem-solving abilities.
Ability to work in a fast-paced environment and adapt to changing customer needs.
Proficiency with customer service tools and systems is a plus but not required.
Why You Should Apply:
Competitive Salary (up to 25K)
Monthly Commissions
Fast-Track Career Growth for top performers
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office (because work should be enjoyable!)
Pioneer Accounts (including Non-voice and Easy Accounts)
Incentives, Signing Bonuses, and More Premium Perks
Flexible Shifts (Day, Mid, and Night)
Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you! < r>
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Lexie Staffing Business
Posted today
Job Viewed
Job Description
Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. br>Process orders, forms, applications, and requests accurately.
Maintain a high level of product knowledge to provide accurate information to customers.
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. br>Process orders, forms, applications, and requests accurately.
Maintain a high level of product knowledge to provide accurate information to customers.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Makati, National Capital Region
Lexie staffing and business consulting
Posted today
Job Viewed
Job Description
A Customer Service Representative (CSR) is a professional who helps customers by answering questions, solving problems, and providing information about a company’s products or services
br>Answering inquiries by phone, email, chat, or in person
Providing product or service information
Handling complaints and resolving issues
Processing orders, returns, or payments
Recording customer interactions in company systems
Escalating complex problems to higher-level support
br>Answering inquiries by phone, email, chat, or in person
Providing product or service information
Handling complaints and resolving issues
Processing orders, returns, or payments
Recording customer interactions in company systems
Escalating complex problems to higher-level support
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
National Capital Region, National Capital Region
Careers with PK
Posted 1 day ago
Job Viewed
Job Description
Work Arrangements:
Onsite at Eastwood, Quezon City br>Shifting Schedule
5-day work week
Fulltime
Minimum Qualifications:
At least Highschool Graduate;
6 months of experience as CSR
Good communication skills
Ability to work in a fast-paced environment and handle customer issues efficiently
Strong problem-solving skills and a positive attitude
Flexible to work in varying shifts based on business needs,
Onsite at Eastwood, Quezon City br>Shifting Schedule
5-day work week
Fulltime
Minimum Qualifications:
At least Highschool Graduate;
6 months of experience as CSR
Good communication skills
Ability to work in a fast-paced environment and handle customer issues efficiently
Strong problem-solving skills and a positive attitude
Flexible to work in varying shifts based on business needs,
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Mandaue, Cebu
Concentrix
Posted 1 day ago
Job Viewed
Job Description
‼️HIRING CSR‼️
- Virtual Interview br>- Weekends off
- Day shift/Night shift/Graveyard shift
- Accepting No BPO experience
- Open to High school and ALS graduates
- Open for Fresh graduates and College undergraduates
- Earn up to 25k
- Paid Training
- Virtual Interview br>- Weekends off
- Day shift/Night shift/Graveyard shift
- Accepting No BPO experience
- Open to High school and ALS graduates
- Open for Fresh graduates and College undergraduates
- Earn up to 25k
- Paid Training
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Pasig, Davao del Sur
Concentrix
Posted 1 day ago
Job Viewed
Job Description
- Virtual Interview
- Weekends off br>- Day shift/Night shift/Graveyard shift
- Accepting No BPO experience
- Open to High school and ALS graduates
- Open for Fresh graduates and College undergraduates
- Earn up to 25k
- Paid Training
- Weekends off br>- Day shift/Night shift/Graveyard shift
- Accepting No BPO experience
- Open to High school and ALS graduates
- Open for Fresh graduates and College undergraduates
- Earn up to 25k
- Paid Training
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Sarangani, Sarangani
IdeasUnlimited BPO Inc
Posted 1 day ago
Job Viewed
Job Description
We are looking for office-based Customer Service Representatives!
br>Qualifications:
Excellent fluency in the English language
At least 1-2 years of experience in customer support
6 months experience in phone, email and chat support
Proficient in Google Sheets, Microsoft and CRM Tools
Professional, detail-oriented and driven
br>Qualifications:
Excellent fluency in the English language
At least 1-2 years of experience in customer support
6 months experience in phone, email and chat support
Proficient in Google Sheets, Microsoft and CRM Tools
Professional, detail-oriented and driven
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Las Piñas, National Capital Region
Soonest Global Express Corporation
Posted 2 days ago
Job Viewed
Job Description
SENIOR CUSTOMER SERVICE REPRESENTATIVE-IMPORT & EXPORT
(Import and Export Department) br>
Job Description of Senior Customer Service Representative-Import & Export
The Senior Customer Service Representative-Import and Export is responsible for managing and overseeing customer service tasks related to international shipments. In this role, you must ensure timely and accurate processing of import/export documentation, communicate with freight forwarders and customs brokers, as well as maintains excellent coordination/relationship with clients, suppliers, and internal teams. This position requires in-depth knowledge of international trade, compliance, logistic procedures, and exceptional customer service skills.
Official “Duties and Responsibilities” of Senior Customer Service Representative-Import & Export:
onitors coordination with shipping lines, consolidators, and brokers for import and export transactions. < r> nitors submission of pre-advice and FSI. < r> nitors and checks confirmation of draft MBL/HBL/MAWB/HAWB. < r> ecks draft import manifest and monitor timely submission. < r> ecks and signs the prepared documents for issuance of Delivery Order to the broker. < r> nitors the request of billing invoice from shipping line/consolidator/broker and filing of request for payment of such invoices to Accounting department. < r> nitors Job Order folders. < r> ersees billing invoice requests to Billing department. < r> nitors the status of Container Deposit refund. < r> nitors the status Pending Import and Export transactions via Google Sheet daily. < r> nitors the delivery of cargoes to consignee for both import and export transactions. < r> oposes resolutions to concerns related to import and export transactions. < r> ndles import and export operational concerns. < r> nitors the attendance and Performance of Customer Service Assistants. < r>
quires rates from shipping line/consolidator. < r> ovides import and export rates to clients based on SGEC Standard Tariff. < r> epares and submits monthly report to CAB & PSB (DTI) FTEB. < r> dating and maintaining of records of shipping lines and airlines, & other related transactions. < r> velop step-by-step guide for import and export.
(Import and Export Department) br>
Job Description of Senior Customer Service Representative-Import & Export
The Senior Customer Service Representative-Import and Export is responsible for managing and overseeing customer service tasks related to international shipments. In this role, you must ensure timely and accurate processing of import/export documentation, communicate with freight forwarders and customs brokers, as well as maintains excellent coordination/relationship with clients, suppliers, and internal teams. This position requires in-depth knowledge of international trade, compliance, logistic procedures, and exceptional customer service skills.
Official “Duties and Responsibilities” of Senior Customer Service Representative-Import & Export:
onitors coordination with shipping lines, consolidators, and brokers for import and export transactions. < r> nitors submission of pre-advice and FSI. < r> nitors and checks confirmation of draft MBL/HBL/MAWB/HAWB. < r> ecks draft import manifest and monitor timely submission. < r> ecks and signs the prepared documents for issuance of Delivery Order to the broker. < r> nitors the request of billing invoice from shipping line/consolidator/broker and filing of request for payment of such invoices to Accounting department. < r> nitors Job Order folders. < r> ersees billing invoice requests to Billing department. < r> nitors the status of Container Deposit refund. < r> nitors the status Pending Import and Export transactions via Google Sheet daily. < r> nitors the delivery of cargoes to consignee for both import and export transactions. < r> oposes resolutions to concerns related to import and export transactions. < r> ndles import and export operational concerns. < r> nitors the attendance and Performance of Customer Service Assistants. < r>
quires rates from shipping line/consolidator. < r> ovides import and export rates to clients based on SGEC Standard Tariff. < r> epares and submits monthly report to CAB & PSB (DTI) FTEB. < r> dating and maintaining of records of shipping lines and airlines, & other related transactions. < r> velop step-by-step guide for import and export.
This advertiser has chosen not to accept applicants from your region.
9