Customer support specialist positions are in high demand across the Philippines, reflecting a growing emphasis on customer experience. These roles often involve addressing client queries, troubleshooting issues, and providing solutions using various communication channels.2,046 Customer Support Specialist jobs in the Philippines
Customer Support Specialist Technical Support Representative
Makati, National Capital Region
Orbit Teleservice NCR
Posted 15 days ago
Job Viewed
Job Description
One-day hiring process! Earn up to 33k monthly!
br>For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
We are currently hiring for the following accounts
Customer Service
Technical Support
Travel Account
Hotel Reservation Account
Healthcare Account
Financial
Telco Nonvoice
Food Delivery Account
Click Apply Now to start your application
br>For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
We are currently hiring for the following accounts
Customer Service
Technical Support
Travel Account
Hotel Reservation Account
Healthcare Account
Financial
Telco Nonvoice
Food Delivery Account
Click Apply Now to start your application
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Specialist
GECO Philippines
Posted 25 days ago
Job Viewed
Job Description
JOB SUMMARY: (Brief description of why the position exists or the overall purpose of the job.)
br>Provides voice and back office support to teams, related but not limited to:
Communication Management
Order Management
II. JOB RESPONSIBILITIES: (Describes the results for which the position has an on-going accountability. Accountabilities are statements of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which must be accomplished and to which some measurement of performance can be applied.)
1. Problem Solving
a. resolve product and service problems by clarifying the concern; determining cause; selecting and explaining the best solution; following up to ensure resolution through various communication channels
b. identify and assess customer needs to achieve satisfaction
2. Communication Management
a. handle customer communication and/or concern through various channels (i.e. calls, chat, emails, etc.)
b. follow communication procedures, policies and guidelines
3. Order Management
a. handle customer order requests received from various channels
b. follow order processing procedures, policies and guidelines
4. Teamwork
a. contribute to team effort by reaching related results as needed
b. recommend potential products/services to management by collecting customer information and analyzing customer needs
c. build sustainable relationships of trust through open and interactive communication within the team
5. Perform additional tasks or projects assigned
III. PRINCIPAL RELATIONSHIPS: (Persons/institutions with whom the position has direct contact:
A. Internal – e.g., Immediate Supervisor, Immediate Subordinates, etc. < r>
Team Lead
Other MDM and CS Members
Other ITSS Team Members
B. External – e.g., Consultants, applicants, customers, etc.) < r>
Customers
IV. JOB SPECIFICATIONS
The candidate must have:
● at least two (2) years telemarketing and phone sales experience ; < r>
● a competitive communicative competence; < r>
● experience using CRM/Sales software preferred; < r>
● strong sense of commitment to the organization’s goals and values;
● high flexibility in shifting schedule and extended working hours; < r>
Job Type: Full-time
br>Provides voice and back office support to teams, related but not limited to:
Communication Management
Order Management
II. JOB RESPONSIBILITIES: (Describes the results for which the position has an on-going accountability. Accountabilities are statements of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which must be accomplished and to which some measurement of performance can be applied.)
1. Problem Solving
a. resolve product and service problems by clarifying the concern; determining cause; selecting and explaining the best solution; following up to ensure resolution through various communication channels
b. identify and assess customer needs to achieve satisfaction
2. Communication Management
a. handle customer communication and/or concern through various channels (i.e. calls, chat, emails, etc.)
b. follow communication procedures, policies and guidelines
3. Order Management
a. handle customer order requests received from various channels
b. follow order processing procedures, policies and guidelines
4. Teamwork
a. contribute to team effort by reaching related results as needed
b. recommend potential products/services to management by collecting customer information and analyzing customer needs
c. build sustainable relationships of trust through open and interactive communication within the team
5. Perform additional tasks or projects assigned
III. PRINCIPAL RELATIONSHIPS: (Persons/institutions with whom the position has direct contact:
A. Internal – e.g., Immediate Supervisor, Immediate Subordinates, etc. < r>
Team Lead
Other MDM and CS Members
Other ITSS Team Members
B. External – e.g., Consultants, applicants, customers, etc.) < r>
Customers
IV. JOB SPECIFICATIONS
The candidate must have:
● at least two (2) years telemarketing and phone sales experience ; < r>
● a competitive communicative competence; < r>
● experience using CRM/Sales software preferred; < r>
● strong sense of commitment to the organization’s goals and values;
● high flexibility in shifting schedule and extended working hours; < r>
Job Type: Full-time
This advertiser has chosen not to accept applicants from your region.
1
Customer Support Specialist
Taguig, National Capital Region
PartnerHero
Posted today
Job Viewed
Job Description
**Job Type**
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Specialist
Taguig, National Capital Region
PartnerHero
Posted today
Job Viewed
Job Description
**Job Type**
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Specialist
Taguig, National Capital Region
PartnerHero
Posted today
Job Viewed
Job Description
**Job Type**
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
Full-time
**Description**
**About The Role**
Well, come join us and experience the ability to bring your true self to work every day!
**You’ll Be.**
- Tasked to be the overall SME (Subject Matter Expert) for any issues, requests or questions that might appear on a daily basis
- Identifying knowledge gaps within the team and creating a plan of action to educate and reskill associates, through the partner's Knowledge Base
- Building and improving our partner's conversation handling, first response, routing, and escalation processes
- Working consistently with the score sheet provided by the partner where we review every conversation, making sure the associate followed the correct guidelines
- Serving as an escalation point for all associates with an ability to problem-solve in real-time to achieve the best outcome for the customer while having good and constant communication with every level of support
- Meeting personal/customer service targets while utilizing different metrics
- Troubleshooting technical issues reported by customers, offering solutions, and file detailed bug tickets for any undocumented issues you vet and confirm
- Keeping track of common pain points, and feature requests that customers express
- Regularly suggesting new help articles and canned messages that can be used to address common customer questions
**What You Bring To The Table**
- 2+ years BPO experience
- Excellent (near-native) English (spoken and/or written)
- Strong troubleshooting, reading comprehension, and problem-solving skills to provide customers the help they need
- Mastery of the product you support, learning all of its nuances and keeping up-to-date with the latest updates and support policies
- Savvy with web, computer, and smartphones
- Background with supporting customer service for technology companies
- Experience using ticketing platforms (like Jira) is a plus
- Experience providing technical support (bug fixes, access, etc) is a plus
**What We Provide**
- Location: Metro Manila (WFH until further notice)
- Full time with the potential for overtime if requested by Partner
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
- Access to free posture-based fitness workouts from home
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,460.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start ASAP?
**Experience**:
- BPO: 2 years (required)
- Customer Support: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
4
Digital Marketing & Customer Support Specialist
Davao, Davao del Sur
Talent Outsourcing Channel (TORCH) Solutions
Posted 4 days ago
Job Viewed
Job Description
Are you a multitasker with a knack for digital marketing and customer care? This is your chance to join a fast-growing team that values creativity, strategy, and service excellence!
URGENTLY HIRING! Digital Marketing & Customer Support Specialist (DAVAO SITE) br>EARN UP TO ₱35,000 Monthly! < r>
Qualifications:
Excellent communication & problem-solving skills
Experience handling inquiries via email, chat, and social media
Skilled in calendar management, data entry, CRM tools, and admin tasks
Hands-on in content creation, email campaigns, analytics tools
Proficient in Facebook, Instagram, LinkedIn, TikTok marketing
Experienced in outbound/inbound sales & lead generation
Knowledgeable in HubSpot, Salesforce, Canva, Google Workspace, Trello, Zapier, AI tools
Perks & Benefits:
Competitive salary up to ₱35K < r>Paid training & career development
HMO coverage
Performance-based bonuses
Creative and collaborative work culture
Opportunity to grow with a digital-first company
Send your resume now!
URGENTLY HIRING! Digital Marketing & Customer Support Specialist (DAVAO SITE) br>EARN UP TO ₱35,000 Monthly! < r>
Qualifications:
Excellent communication & problem-solving skills
Experience handling inquiries via email, chat, and social media
Skilled in calendar management, data entry, CRM tools, and admin tasks
Hands-on in content creation, email campaigns, analytics tools
Proficient in Facebook, Instagram, LinkedIn, TikTok marketing
Experienced in outbound/inbound sales & lead generation
Knowledgeable in HubSpot, Salesforce, Canva, Google Workspace, Trello, Zapier, AI tools
Perks & Benefits:
Competitive salary up to ₱35K < r>Paid training & career development
HMO coverage
Performance-based bonuses
Creative and collaborative work culture
Opportunity to grow with a digital-first company
Send your resume now!
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Specialist & Wholesale Sales
MicroSourcing
Posted today
Job Viewed
Job Description
Join us and choose from several career opportunities available from these selected places outside of metro manila:
Bataan GenSan Cebu Legazpi Bacolod BaguioCareer Opportunities:
Other Support and Corporate Functions
Customer Support Specialist Wholesale Sales Representative
Bataan GenSan Cebu Legazpi Bacolod BaguioCareer Opportunities:
Other Support and Corporate Functions
Customer Support Specialist Wholesale Sales Representative
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Specialist Work From Home
Makati, National Capital Region
Wide-out Workforces Inc.
Posted today
Job Viewed
Job Description
Customer Support responsibilities include addressing customer queries such as but not limited to product and status inquiry, payment confirmation, and shipping notification. As a Customer Support, you’ll also be assisting customers with manually creating orders from social media requests, as well as handle customer complaints regarding products and customer’s orders. To be successful in this role, you should be a great communicator and be able to multitask across different task types and tools (CRM, Google Sheets, e-commerce platform).
**Responsibilities**:
Be a liaison between the design team and customers regarding clarifications on customer requests
Update internal task trackers accurately based on the query of the customer
Provide assistance to internal teams in processing customer orders such is order line-up, quality check and other ad hoc requests
Gather customer feedback and share with appropriate teams
**Desired Skills & Experience**:
Experience in Customer Service or similar role
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Familiarity with e-commerce platform/s is a plus but not required
**Responsibilities**:
Be a liaison between the design team and customers regarding clarifications on customer requests
Update internal task trackers accurately based on the query of the customer
Provide assistance to internal teams in processing customer orders such is order line-up, quality check and other ad hoc requests
Gather customer feedback and share with appropriate teams
**Desired Skills & Experience**:
Experience in Customer Service or similar role
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Familiarity with e-commerce platform/s is a plus but not required
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7
Customer Support Specialist Ms Dynamics Nav
Pasig, Palawan
Deployed Philippines, Inc.
Posted today
Job Viewed
Job Description
Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-on, integration, Jet Reports, etc.)
Document issues and resolution including all interactions with customers using an online ticketing system (evodesk) based on Service Level Agreements
Liaise with consultants, developers, managers, and software vendors for any product issues
Contribute to knowledge base library by creating KB articles, blog post, release notes and change documents
Capture all support calls and ensuring time spent are recorded
A minimum of 3 years experience with Microsoft Dynamics Business Central (NAV) in a helpdesk support, consulting, or end user role
Strong functional expertise in core Microsoft Dynamics Business Central modules and business analysis skills
Excellent English verbal and written communication and problem solving skills
A highly developed sense of integrity and commitment to customer satisfaction
Experience with end user training
Flexible hands on work attitude and ability to maintain consistent level of performance on multiple clients tasks and issues
Excellent PC skills including competency in the use of the Microsoft Office suite and Windows operating system
Knowledge of 3rd party products such as SQL, Jet Reports, PowerBI, Microsoft 365, and payroll concepts is an advantage
Strong negotiation ability
Strong attention to detail
Document issues and resolution including all interactions with customers using an online ticketing system (evodesk) based on Service Level Agreements
Liaise with consultants, developers, managers, and software vendors for any product issues
Contribute to knowledge base library by creating KB articles, blog post, release notes and change documents
Capture all support calls and ensuring time spent are recorded
A minimum of 3 years experience with Microsoft Dynamics Business Central (NAV) in a helpdesk support, consulting, or end user role
Strong functional expertise in core Microsoft Dynamics Business Central modules and business analysis skills
Excellent English verbal and written communication and problem solving skills
A highly developed sense of integrity and commitment to customer satisfaction
Experience with end user training
Flexible hands on work attitude and ability to maintain consistent level of performance on multiple clients tasks and issues
Excellent PC skills including competency in the use of the Microsoft Office suite and Windows operating system
Knowledge of 3rd party products such as SQL, Jet Reports, PowerBI, Microsoft 365, and payroll concepts is an advantage
Strong negotiation ability
Strong attention to detail
This advertiser has chosen not to accept applicants from your region.
8