Explore numerous team leader job opportunities that match your career aspirations. Team leader positions are available across various industries, offering chances to guide and motivate teams toward achieving common goals. These roles demand excellent communication, problem-solving, and leadership skills.

Job seekers can find team leader positions in sectors like customer service, retail, technology, and healthcare. These roles often involve overseeing daily operations, providing training and support to team members, and ensuring productivity targets are met. Team leaders act as a point of contact between team members and upper management, conveying important information and feedback.

Candidates searching for team leader jobs should possess a strong work ethic and a proactive approach. Relevant experience in team management, project coordination, or a related field is advantageous. Search and apply for team leader jobs to take the next step in your career.

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Typically, a team leader needs a high school diploma or equivalent, though some roles may prefer a bachelor's degree. Experience in a related field and strong leadership skills are often required. Certifications in leadership or project management can be beneficial.

A team leader is responsible for guiding and supporting team members, assigning tasks, and monitoring performance. They also handle conflict resolution, provide training, and ensure that team goals are achieved. Effective communication and organizational skills are crucial for this role.

The salary range for a team leader in the Philippines typically falls between PHP 300,000 to PHP 600,000 per year. This range varies based on experience, industry, and the size of the company. Additional benefits may include health insurance, paid time off, and performance-based bonuses.

Team leaders can advance to roles such as project manager, department manager, or senior leadership positions. Opportunities for career growth depend on performance, experience, and the company's structure. Further education and certifications can also aid in career advancement.

Top employers for team leader roles in the Philippines include Accenture, Teleperformance, and Concentrix. These companies frequently hire team leaders across various departments. They offer competitive salaries and opportunities for professional development.

Industry

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160 Team Leader jobs in the Philippines

Team Leader

Cabuyao, Laguna Quadsys, Inc

Posted 3 days ago

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Job Description

The Pallet Production Team Leader is responsible for overseeing and managing the daily operations of the production line to promote smooth, fast, and quality pallet production.
br>As a team leader, he/she supervises the workers, guides their tasks, monitors and intervenes in cases of disruption or delay in the production line, and maintains everyone's compliance with safety and quality standards.

As a team leader, he/she is also responsible for monitoring and submitting reports regarding production such as: how many people are needed on the line and absenteeism, how much material is needed to meet production targets, incidents of machine breakdown and its repair, responding to audit items, and so on.

He/she will be expected to file requests for raw materials when necessary. Therefore, he/she must be able to use technology and is not afraid to expand his/her knowledge of computers.

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Team Leader

Antipolo, Rizal JK.hiring30

Posted 8 days ago

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Job Description

COMPANY PROFILE: This company offers a different kind of services when it comes in technology development and customer service. They start their services in the year of 2009 and already received a different kind of awards and certificate.
br>Position: Team Leader
Company Industry: IT Company
Work Location: Antipolo City
Work Schedule: Night Shift
Salary: Php25,000 - Php30,000
Work Set Up: Work on Site

BENEFITS:
- Government Mandated Benefits
- HMO
- Sick leave
- Vacation Leave
- 13th month pay

JOB REQUIREMENTS:
- Bachelor Degree Holder
- At least 1-2 Experience of handling e -commerce team servicing customers
- Amenable to attend face to face interview
- Can start as soon as possible
- Willing to work in Antipolo City

JOB RESPONSIBILITIES:
- Manage the weekly, monthly, and annual basis of the performance staff
- Collaborate to the regular client and operation calls and meeting
- Manage to analyze the performance data operation of client or management
- Ensure the deadlines and update the daily tracker
- Provide ongoing or regular audits and coaching in individually or team and ensure to provide feedback each one

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Initial Interview
- Final Interview
- Job Offer

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Team Leader

San Fernando, Pampanga JOB MATCHMAKER

Posted 18 days ago

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Job Description

URGENT HIRING!
Qualification. br>
Experience in Field Auditor, Field Coordinator, Roving Merchandising
Handling of personnels.
Willing to do Field Works.
With Own Motorcycle
Can Start ASAP

Please see the work location before sending CV

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Team Leader

National Capital Region, National Capital Region Jlc express manpower corp.

Posted 21 days ago

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Job Description

· Manage and lead the day to day operations of your team including the recruitment, training, induction of our support workers and nurses
· Manage and oversee client rosters br>· Provide leadership, support and mentoring of the team ensuring high quality service delivery of programs for clients and their families in accordance with contractual and funding requirements br>· Prepare annual performance review of the team and revaluate processes br>· Ensure excellence in client service delivery leading the way in Age and Disability support services br>· Managing the assessment of clients care, implementing care plans and successfully on-boarding new clients br>· Developing exceptional relationships and collaborate networks within relevant stakeholders internally and externally br>· Manage client service feedback and ensure feedback process is addressed br>· Ensure all documentation, procedures and reporting meets relevant guidelines and legislation br>· Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation

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Team Leader

Davao, Davao del Sur Talent Outsourcing Channel (TORCH) Solutions

Posted 22 days ago

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Job Description

About the role
We are seeking an exceptional Team Leader to join our dynamic Call Centre & Customer Service team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. As a Team Leader, you will play a vital role in overseeing a team of customer service professionals, ensuring they deliver outstanding support to our valued clients. This is a full-time position (graveyard shift) with opportunities for growth and development within our company. br>
What you'll be doing
Lead, motivate and develop a team of customer service agents to achieve and exceed performance targets
Monitor and assess team and individual performance, providing constructive feedback and coaching to drive continuous improvement
Manage the day-to-day operations of your team, including scheduling, workload distribution and quality assurance
Collaborate with cross-functional teams to identify and implement process improvements
Foster a positive and engaging work environment that promotes teamwork, innovation and exceptional customer service
Effectively escalate and resolve complex customer issues, setting an example for your team
Participate in the recruitment and training of new team members

What we're looking for
At least more than 1 year Team Lead experience handling an inbound account, supervisory or team leader role within a call centre or customer service environment (Preferably Female)
Strong communication, interpersonal and leadership skills to effectively manage and motivate a team
Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
Proficient in data analysis and reporting to measure and monitor team performance
Adaptable and able to thrive in a fast-paced, dynamic environment
Passionate about developing and empowering your team to reach their full potential

What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:
Opportunities for career advancement and professional development
Comprehensive health and wellness benefits
Flexible working arrangements to support work-life balance
A collaborative and supportive team environment
Recognition and reward programs to celebrate success

About us
Talent Outsourcing Channel Solutions' is a leading provider of call centre and customer service solutions. With a focus on innovation, quality, and customer satisfaction, we have established a strong reputation in the industry. Our team of dedicated professionals are the driving force behind our success, and we are committed to providing them with the support and resources they need to thrive.

If you are an experienced Team Leader with a passion for delivering exceptional customer service, we encourage you to apply now and be a part of our dynamic team.

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Team Leader

Taguig, National Capital Region Welsend Global Services Inc.

Posted 24 days ago

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Job Description

Responsibilities:
1. Monitor agent performance to ensure SLA and KPI targets are met. br>2. rovide real-time Q&A support, handle escalations, and coach agents.
3. Troubleshoot complex or escalated cases.
4. Identify risks and escalate appropriately in daily operations.
Qualifications:
1. Fluent in English (reading, writing, and speaking).
2. Experience in team leadership.
3. Strong executive, team management, communication, and coordination skills.
4. Customer-focused with strong problem-solving and results-oriented mindset.
5. Bachelor’s degree or higher. < r>
Work Setup:
• Wil ing to work in McKinley, Taguig (office-based), Night Shift with flexible scheduling options to accommodate US time zones < r>• F exible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays < r>• C n start immediately

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Team Leader

Concentrix

Posted 2 days ago

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Job Description

Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **Essential Functions/Core Responsibilities** + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements + Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly + Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment + Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations + Communicate expectations to employees and provide timely updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities + Stay current on internal work processes, policies and procedures. Attend required manager development training + Promote the Concentrix values through both behavior and attitude, including being an advocate for team members **Candidate Profile** + Associate's degree in related field with two to four years of relevant experience preferred + Highly motivated individual with skills to develop and coach team members to achieve performance expectations + Work well under pressure and follow through on items to completion + Strong communication skills, both written and verbal + Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable + Ability to mentor, coach and provide direction to a team of employees + Willingness to work a flexible schedule **Career Level Description** Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. **<>** + Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made + Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies + Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates + Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies + Support and manage the program together with other Team Leaders and Managers + Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements + Manage team members on their performance on a regular basis, and write and deliver performance appraisal. + The Team Leader's role is a managerial level position, a position reposed with trust and confidence. **Disclaimer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: PHL Quezon City - Eton Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

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Team Leader

Concentrix

Posted 2 days ago

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Job Description

Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **Essential Functions/Core Responsibilities** + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements + Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly + Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment + Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations + Communicate expectations to employees and provide timely updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities + Stay current on internal work processes, policies and procedures. Attend required manager development training + Promote the Concentrix values through both behavior and attitude, including being an advocate for team members **Candidate Profile** + Associate's degree in related field with two to four years of relevant experience preferred + Highly motivated individual with skills to develop and coach team members to achieve performance expectations + Work well under pressure and follow through on items to completion + Strong communication skills, both written and verbal + Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable + Ability to mentor, coach and provide direction to a team of employees + Willingness to work a flexible schedule **Career Level Description** Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. **<>** + Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made + Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies + Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates + Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies + Support and manage the program together with other Team Leaders and Managers + Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements + Manage team members on their performance on a regular basis, and write and deliver performance appraisal. + The Team Leader's role is a managerial level position, a position reposed with trust and confidence. **Disclaimer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: PHL Cyberzone Cebu City - FCC Tower 3 & 4 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

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Team Leader

Concentrix

Posted 6 days ago

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Job Description

Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **Essential Functions/Core Responsibilities** + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements + Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly + Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment + Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations + Communicate expectations to employees and provide timely updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities + Stay current on internal work processes, policies and procedures. Attend required manager development training + Promote the Concentrix values through both behavior and attitude, including being an advocate for team members **Candidate Profile** + Associate's degree in related field with two to four years of relevant experience preferred + Highly motivated individual with skills to develop and coach team members to achieve performance expectations + Work well under pressure and follow through on items to completion + Strong communication skills, both written and verbal + Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable + Ability to mentor, coach and provide direction to a team of employees + Willingness to work a flexible schedule **Career Level Description** Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. **<>** + Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made + Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies + Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates + Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies + Support and manage the program together with other Team Leaders and Managers + Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements + Manage team members on their performance on a regular basis, and write and deliver performance appraisal. + The Team Leader's role is a managerial level position, a position reposed with trust and confidence. **Disclaimer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: PHL Cyberzone Cebu City - FCC Tower 3 & 4 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

This advertiser has chosen not to accept applicants from your region.

Team Leader

Concentrix

Posted 7 days ago

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Job Description

Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **Essential Functions/Core Responsibilities** + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements + Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly + Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment + Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations + Communicate expectations to employees and provide timely updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities + Stay current on internal work processes, policies and procedures. Attend required manager development training + Promote the Concentrix values through both behavior and attitude, including being an advocate for team members **Candidate Profile** + Associate's degree in related field with two to four years of relevant experience preferred + Highly motivated individual with skills to develop and coach team members to achieve performance expectations + Work well under pressure and follow through on items to completion + Strong communication skills, both written and verbal + Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable + Ability to mentor, coach and provide direction to a team of employees + Willingness to work a flexible schedule **Career Level Description** Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. **<>** + Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made + Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies + Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates + Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies + Support and manage the program together with other Team Leaders and Managers + Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements + Manage team members on their performance on a regular basis, and write and deliver performance appraisal. + The Team Leader's role is a managerial level position, a position reposed with trust and confidence. **Disclaimer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: PHL Cyberzone Cebu City - FCC Tower 3 & 4 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

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160 Team Leader jobs in the Philippines

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