1,685 Team Leader jobs in the Philippines

Qualifications

• 5 years or more experience as an Team Leader Manager is a PLUS
• Excellent English communication and multitasking skills
• Preferably with a background in Customer Service
• Appointment setting experience is a plus
• Willing to work graveyard and can start training immediately
• Has an existing home office setup with a conducive work environment
• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, GB RAM, functional camera, noise-canceling headset, and dual monitor
• A stable internet connection with at least 25 Mbps upload and download. Back-up power/internet is a plus.
• Personal savings account for payroll processing

Offer

• Work-from-home setup

• Long-term/full-time position

• Competitive pay is at 39,659.05

• Plus 5,000 Client deployment Allowance

• Pay begins on day 1 of training

• Paid Time off

• HMO, Loyalty Investment Fund, Memorial Plan, and other benefits

• Paid Leaves

• Attendance and performance-based incentives

• Quarterly In-person Team-Buildings
• Annual Company Outing
• Annual Year-End Party
• Annual Performance Review
• 13th-month pay, Government-mandated benefits:
• Career Advancement Opportunities

Link to the employment applicationTo submit your application, please fill out this form

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll, and Kenangan Coffee.

For more details, please check our website at follow us on our LinkedIn page at

About the Role

Job Title: Team Leader/Officer in Charge

Reports to: Restaurant Manager

Work Schedule: Shifting Schedule

Work Location: Nabe Unlimited Japanese Hotpot - Banawe, Quezon City

Job Summary:

The Team Leader / Officer-in-Charge (OIC) plays a vital role in ensuring smooth daily operations at Nabe Unlimited Japanese Hotpot. This position supervises the front-of-house and back-of-house teams, ensures excellent customer service, maintains cleanliness and food safety standards, and supports the achievement of sales and operational goals.

Key Responsibilities:

• Lead and supervise staff during assigned shifts to ensure excellent service and smooth operations
• Monitor customer satisfaction and handle concerns or complaints promptly and professionally
• Assist in training, motivating, and evaluating team members to maintain high performance and adherence to company standards
• Ensure proper implementation of food safety, cleanliness, and sanitation protocols based on company and DOH standards
• Oversee inventory levels and coordinate with the kitchen and stock personnel to ensure availability of ingredients and supplies
• Assist in managing shift schedules, attendance tracking, and daily task assignments
• Ensure compliance with company policies, store rules, and safety procedures
• Support the branch in achieving daily sales targets and managing cost controls
• Prepare daily sales and operations reports as required by management
• Act as Officer-in-Charge in the absence of the Branch Manager

Qualifications:

• College level or graduate of any hospitality or business-related course is an advantage
• At least 1–2 years of experience in a supervisory or team lead role in a restaurant or food service environment
• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Customer-focused with a strong sense of urgency and attention to detail
• Willing to work in a fast-paced, dynamic environment and on shifting schedules including weekends and holidays

Job Types: Full-time, Permanent

Pay: Php19, Php20,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

TRANSCOSMOS ASIA PHILIPPINES is hiring a Full time Team Leader role in Lanang, Davao Region. Apply now to be part of our team.

Job summary:

• Flexible hours available
• Expected salary: ₱40,000 - ₱45,000 per month

Qualifications:

• Vocational Graduate/ At least two (2) years in college.
• With at least 1-2 years of work experience as team leader.

Details:

• Supervise day-to-day personnel under him/her. Ensure all task and activities under him/her is accomplished in an efficient manner.
• Monitor daily attendance of all personnel under him/her at any given day to ensure delivery of required services as well as all cases of absences and tardiness.
• Monitor personnel behavior at all times to ensure proper decorum in the workplace, client and other employees.
• Acts as Company's on-site representative and point person and maintains good relation with client.
• Collate and review the accuracy of all daily time records/timesheets of team members to be approved and signed off by the Operations Supervisor on a weekly basis.

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Benefits:

• Health insurance
• Life insurance

Work Location: In person

Summary

Grand Hyatt Manila offers a myriad of many exciting opportunities and dramatic restaurant concepts making it as destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything we do.

We are seeking a well-experienced Team Leader - The Peak Grill Restaurant who will contribute to the smooth and efficient running of the The Peak Grill Restaurant Department within the Food & Beverage Division.

In this role, you are responsible in assisting the outlet management team plan, organise & supervise the restaurant and provide hands-on support to all colleagues within the outlet.

Qualifications

Ideal candidate shall meet the following criteria:

A Diploma or Degree in hospitality management is preferred.

Minimum of 1 to 2 years previous experience in a similar role in a five-star hotel or high-quality restaurant is required.

Passionate about F&B and customer service, outstanding communication skills, outgoing personality.

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the United States of America.

What's in it for you?

• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great company culture
• 25% Night Differential
• Annual Increase

What is the job?

The Healthcare Team Leader is responsible for overseeing and optimizing healthcare technology delivery processes to ensure operational excellence, patient satisfaction, and compliance in a fast-paced environment.

Responsibilities:

• Oversee day-to-day healthcare operations, including patient scheduling, resource allocation, and workflow optimization.

• Supervise and mentor a team of healthcare professionals, ensuring performance standards and KPIs are met.

• Analyze and manage healthcare data to improve patient outcomes, operational efficiency, and compliance.

• Collaborate with clinical, administrative, and IT departments to support seamless operations.

• Implement best practices in healthcare management and continuously identify areas for process improvement.

• Ensure adherence to regulatory standards and company policies.

• Support onboarding, training, and development of new staff.

Qualifications:

• Minimum of three (3) years of experience in healthcare operations, administration, or related roles with US-based companies.

• At least one (1) year of experience managing a team in a healthcare setting with US-based companies.

• Uses EMRs (Epic, Cerner, NextGen); manages healthcare data; documents workflows

• Strong organization, leadership, problem-solving; analytical; quickly learns new systems; accountable

• Thrives in fast-changing settings; committed to patient care; communicates clearly in English

WE ARE HIRING for TEAM LEAD position in Cebu City for Financial Account.

Salary: 35, ,000 package

Other perks and benefits will be discussed during the hiring process.

Start date: NEXT WEEK

(not for employed and rendering)

Main Qualifications:

• Minimum of 2-4 years of Team Lead Experience in BPO Industry
• Must have Billing Experience
• Must be a College level
• Must be willing to work onsite in Cebu City ASAP.
• Very good verbal English Communication skills is required.
• Ability to communicate directly with the client, provide daily performance reporting to leadership and client.
• Must be able to coach to effective sales pitch practices, and lead the team by example and experience (rather than by definition)

INTERESTED? APPLY NOW

Job Types: Full-time, Permanent

Pay: Php35, Php45,000.00 per month

Benefits:

• Company events
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Application Question(s):

• How long is your total TEAM LEAD Experience in BPO Industry?
• How long is your total BPO Experience?
• What account/s did you handled as Team lead?
• Do you have experience in Billing? How long?
• What is your highest educational attainment?
• Where are you residing in Cebu?
• Are you willing to start NEXT WEEK?
• What is your primary email address?
• What is your active mobile number? Viber number?

Work Location: In person

*About FGC+ *
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on
*#IgnitingPossibility *
and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here,
*you are more than just an employee *
—you are part of a team where you can truly thrive and make a difference.

About The Role
As a Team Lead in our contact center, you will be instrumental in ensuring smooth day-to-day operations and driving team performance. You'll oversee a group of Pros, monitor KPIs, provide regular coaching, and implement improvement strategies as needed. Your leadership will help uphold service excellence while fostering a positive and engaging work environment.

What You'll Do

• Team Supervision – Oversee and support daily activities of assigned Pros.
• KPI Oversight – Monitor and evaluate team and individual KPIs across assigned campaigns.
• Coaching & Development – Conduct one-on-one sessions to deliver feedback, resolve performance gaps, and identify growth opportunities.
• Training & Onboarding – Support new hires with the necessary training and tools to succeed.
• Performance Management – Create and execute Performance Improvement Plans (PIPs) for underperforming team members.
• Quality Monitoring – Review customer interactions to ensure compliance with company standards and procedures.
• Issue Resolution – Manage escalations and ensure timely, effective resolution of customer concerns.
• Reporting – Generate and present reports on team performance, trends, and actionable insights.
• Team Engagement – Cultivate a collaborative and inclusive team culture focused on motivation and productivity.
• Process Enhancement – Recommend and implement process improvements to boost efficiency and service delivery.

Qualifications

• Bachelor's degree or equivalent experience
• Minimum of 3 years in a leadership or supervisory role within a contact center
• In-depth knowledge of contact center operations and performance metrics
• Strong communication and interpersonal skills; proven ability to coach and lead
• Demonstrated success in improving performance and meeting KPI goals
• Ability to manage multiple tasks and adapt in a dynamic environment
• Proficient in contact center tools and performance tracking software
• Analytical mindset with strong problem-solving abilities
• High standard of customer service and quality focus
• Willingness to work flexible shifts, including evenings, weekends, and holidays

What We Have To Offer
At FGC+, we believe that every person yearns to fulfill their potential. "Igniting possibility" is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.

We Offer More Than Just a Job; We Provide a Nurturing Environment Where Work-life Balance, Mentorship, Employee Engagement, And Continuous Learning Are The Pillars Of Your Success — Not To Mention a Market Competitive Total Compensation/rewards Package Including

• Day 1 HMO
• Competitive base pay with incentives and allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave
• 13th month pay
• Onsite medical support
• Skills and training development programs
• Employee Engagement Events
• Employee Referral Program

The Pay Range For This Role Is
35, ,000 PHP per month(Davao)

Qualifications:

• At least 1 year Team Lead experience under Insurance Campaign.

• At least 72 Units in College/ 2nd Year Undergraduate and above

Job Type: Full-time

Pay: Up to Php45,000.00 per month

Benefits:

• Paid training

Experience:

• Insurance Campaign: 1 year (Preferred)

Work Location: In person