1,262 Team Leader jobs in the Philippines

About the role

As Talent Management Lead for Performance Management, you lead the design, implementation, and continuous enhancement of the performance management framework, ensuring alignment with the organization's goals, talent development strategies, and leadership pipeline needs.

What you'll be doing

• Manage the full performance management cycle, including planning, review, calibration, and feedback facilitation.
• Oversee succession planning, talent mapping, and development planning across key roles and departments.
• Partner with business leaders to monitor high-potential employees and critical talent readiness.
• Analyze performance trends and generate insights to guide HR strategies and organizational decisions.
• Ensure timely and consistent communication of performance processes and expectations across the organization.
• Provide thought leadership in talent review design, criteria setting, and alignment with career development.
• Manage and improve IDP tracking, talent calibration, and succession planning efforts
• Facilitate talent reviews and provide data-driven insights to business leaders
• Drive implementation of the performance management cycle (goal setting, mid-year and year-end reviews)
• Implement learning programs based on skills gap and organizational needs
• Collaborate with HR Business Partners and Leadership Teams for development planning
• Monitor performance trends and propose interventions to close gaps

What we're looking for

• Bachelor's degree in HR, Psychology, Business, or related field
• Minimum 5–7 years of experience in performance management or talent management
• Experience in succession planning, performance analytics, and organizational capability assessments
• Strong stakeholder management and facilitation skills
• Proficiency in MS Excel and other reporting tools

About the role

As Talent Management Lead for Performance Management, you lead the design, implementation, and continuous enhancement of the performance management framework, ensuring alignment with the organization's goals, talent development strategies, and leadership pipeline needs.

What you'll be doing

• Manage the full performance management cycle, including planning, review, calibration, and feedback facilitation.
• Oversee succession planning, talent mapping, and development planning across key roles and departments.
• Partner with business leaders to monitor high-potential employees and critical talent readiness.
• Analyze performance trends and generate insights to guide HR strategies and organizational decisions.
• Ensure timely and consistent communication of performance processes and expectations across the organization.
• Provide thought leadership in talent review design, criteria setting, and alignment with career development.
• Manage and improve IDP tracking, talent calibration, and succession planning efforts
• Facilitate talent reviews and provide data-driven insights to business leaders
• Drive implementation of the performance management cycle (goal setting, mid-year and year-end reviews)
• Implement learning programs based on skills gap and organizational needs
• Collaborate with HR Business Partners and Leadership Teams for development planning
• Monitor performance trends and propose interventions to close gaps

What we're looking for

• Bachelor's degree in HR, Psychology, Business, or related field
• Minimum 5–7 years of experience in performance management or talent management
• Experience in succession planning, performance analytics, and organizational capability assessments
• Strong stakeholder management and facilitation skills
• Proficiency in MS Excel and other reporting tools

What we offer

At Sodexo, we are committed to providing our employees with a rewarding and fulfilling work experience. You can expect a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our supportive and collaborative work environment will enable you to thrive and make a meaningful contribution to the organisation.

About us

Sodexo is a leading provider of integrated services that improve the quality of life for individuals and organisations around the world. With a presence in over 80 countries, we are a diversified company delivering a wide range of services including food services, facilities management, and employee benefits. Our mission is to improve the quality of life for the people we serve.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

About the role

As a Team Leader (Healthcare Account) at ALLDIGITECH MANILA, INC, you will play a vital role in leading and motivating a team of customer service representatives to deliver exceptional service to our valued healthcare clients.

This full-time position is based in Taguig City Metro Manila and offers opportunities for career advancement within our growing organization.

What you'll be doing

• Directly manage and oversee a team of customer service representatives, providing guidance, support and feedback to ensure high levels of performance
• Monitor team performance metrics and identify areas for improvement, implementing strategies to drive success
• Foster a positive and collaborative team environment, recognizing and rewarding high-performing team members
• Serve as the main point of contact for escalated customer inquiries and complaints, working to resolve issues efficiently

What we're looking for

• 2-3 years of experience as a customer service team leader role under a BPO healthcare account specifically scheduling and appointment setting
• Strong leadership and people management skills, with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills

Why Join Us?

Additional Incentives

Competitive Salary Package

HMO Day 1 

Accidental Insurance

18% Night Differential 

VL & SL

Leaves Convertible to Cash

Free Shuttle

Fun Work Environment

Work-Life Balance

APPLY TODAY or Walk-in at our office here in 3rd Floor, MarketMarket BGC, Taguig.

About us

ALLSECTECH MANILA, INC is a leading provider of outsourced customer service solutions, specializing in the healthcare industry. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional service to our clients. Our dedicated team of professionals are passionate about making a positive impact and are committed to the success of our clients and the growth of our organization.

Apply now to become our next Team Leader (Healthcare Account) and join our dynamic team at ALLSECTECH MANILA, INC.

The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing feedback.

Minimum Hiring Requirements:

• 2-3 years of experience as Team Leader
• Candidate with experience in handling Telco NON-VOICE program is preferred.
• Amenable for Graveyard/Shifting schedules.
• Willing to work in Commonwealth, Quezon City

• Graduate of any 4 yrs course any business and computer related course
• Atleast 2 years working experience
• knowledge to MS word/Excel/PPT
• No visible Tattoo
• Output oriented
• can work under minimal supervision and under pressure
• with own motorcycle with updated registration
• with atleast non pro/ pro driver license
• With Monthly allowance
• Gas allowance
• motor rent allowance

Job Type: Full-time

Pay: From Php550.00 per day

Benefits:

• Flexible schedule
• Flextime
• Paid training

Work Location: In person

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

TBA

Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Key Responsibilities:

• Supervise and monitor the entire bundling process to ensure compliance with work instructions and quality standards.
• Coordinate daily activities with warehouse personnel and ensure smooth workflow between bundling and other warehouse operations.
• Assign tasks and guide bundling staff to meet daily targets.
• Inspect bundled products for accuracy, completeness, and quality before release.
• Maintain accurate records of bundled items and daily output.
• Ensure proper handling, storage, and labeling of products during bundling.
• Communicate with the Warehouse Supervisor regarding supply

Qualifications:

• At least 1 yr of experience in warehouse operations, preferably in a supervisory or team leader role.
• High school diploma or vocational course; college level preferred
• Flexible to work overtime or weekends as needed.

Job Type: Temporary

Contract length: 2 days

• QUALIFICATIONS:

• Bachelor's Degree (Required)

• Minimum 2 years experience in Telecom industry
• Supervisory level experience in Telecom Industry is an advantage
• Excellent people management and database management skills
• Computer / mobile gadgets literate including social media & Microsoft Office applications
• Capable of prioritizing duties and exhibiting leadership skills
• Can start ASAP

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Work Location: In person

Application Deadline: 09/30/2025

Candidate Profile:

· With at least 1-2 years of experience as a Team Leader, preferably with experience in handling Customer Service, Telco and Sales Account.

· Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics

· Highly motivated individual with skills to develop and coach team members to achieve performance expectations

· Ability to mentor, coach, and provide direction to a team of employees

· Willingness to work a flexible schedule

What's In It for You?

· Career Advancement

· HMO active on Day 1

Essential Functions/Core Responsibilities:

· Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements

· Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved

· Identify performance-related issues, develop an action plan for improvement, and implement corrective action, up to and including termination of employment

· Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations

· Communicate expectations to employees and provide timely updates

· Provide subject matter expertise in handling escalated customer calls as needed

· Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities

· Stay current on internal work processes, policies, and procedures. Attend required manager development training

· Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

*Terms and Conditions apply