3,385 Help Desk Agent jobs in the Philippines
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted today
Job Viewed
Job Description
Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Retail Voice Help Desk Agent - Start ASAP
Posted today
Job Viewed
Job Description
Competitive Salary
13th Month Pay
HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
Opportunity for rapid career growth for Top Performers
Retirement/Life Insurance for Qualified Staff
Work-life Balance Processes and Programs
Job Responsibilities:
Answers phone calls and provides important information/assistance to clients
Checks mail, fax, and internet mail to provide customer assistance
Communicates with customers on the phone or using written correspondence to take care of concerns
Answer participant questions,as well as talk to participants to achieve a full understanding of what critical information is being asked.
What are we looking for?
Open to candidates who completed college no experience required
Open to High School and Senior High School Graduates with BPO experience
Excellent to above-average English communication skills
BPO experience is a plus but not necessary
Can do onsite work
Within 25km to 35 km
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!
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Help Desk Support Agent
Posted today
Job Viewed
Job Description
Position Overview
We are looking for a friendly, proactive, and detail-oriented Helpdesk Agent to join our IT Support team. You will be the first point of contact for customers/users experiencing technical issues, and will help resolve their concerns quickly and effectively. If you love problem-solving and have strong communication skills, we want to hear from you
Key Responsibilities
· Respond to support requests via phone, email, chat, or ticketing system.
· Troubleshoot hardware, software, network, and connectivity issues.
· Log, prioritize, and track incidents and service requests in the ticketing system.
· Escalate more complex issues to senior / specialized IT teams when needed.
· Follow up with users to ensure issues are fully resolved and user satisfaction is maintained.
· Maintain and update documentation, knowledge base articles, and standard procedures.
What We're Looking For
· Strong customer service orientation and excellent communication skills (verbal & written).
· Familiarity with networks, connectivity, and common troubleshooting techniques.
· Ability to manage multiple open tickets and prioritize tasks effectively.
· Patience, professionalism, and a positive attitude under pressure.
· (Optional/preferred) Experience with helpdesk tools/ticketing systems.
Dayshift Role/IT Help Desk Agent/No Experience-Non-Voice Role
Posted today
Job Viewed
Job Description
Competitive Salary
13th Month Pay
HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
Opportunity for rapid career growth for Top Performers
Retirement/Life Insurance for Qualified Staff
Work-life Balance Processes and Programs
Job Responsibilities:
Answers phone calls and provides important information/assistance to clients
Checks mail, fax, and internet mail to provide customer assistance
Communicates with customers on the phone or using written correspondence to take care of concerns
Answer participant questions,as well as talk to participants to achieve a full understanding of what critical information is being asked.
What are we looking for?
Open to candidates who completed college no experience required
Open to High School and Senior High School Graduates with BPO experience
Excellent to above-average English communication skills
BPO experience is a plus but not necessary
Can do onsite work
Within 25km to 35 km
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!
Service Desk
Posted today
Job Viewed
Job Description
We have the below requirement:
Position: Service Desk
Mode: Full time contract
Experience: 3+ Yrs
Shift Hours : 5:30 AM to 3:30 PM IST ( might fluctuate as per DST or lunar holidays in some cases ) = 8:00 AM – 6:00 PM PHT (Philippine time)
Support does not have to be rotational and is fixed to the timing mentioned above
No Weekend support as of now
As of now no location has been finalized it will WFH / remote work
Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Basic understanding of PC hardware set-up and configuration.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
Basic knowledge of Active Directory, Messaging, User Profile Administration including Remote Troubleshooting, Installation and Uninstallation of applications etc. is a must.
Should have worked as a Technical Support Executive / System or Network Administrator & acquired hands-on experience in the above areas in large & complex setups.
Knowledge of Microsoft based operating systems with emphasis on Windows X (i.e. Win10, Win7)
Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, MFD, Mobile & Tablets)
Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
MCP and ITIL certification would be desirable but not mandatory
Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),
Non-Technical
· Good Customer management skill,
· Good in oral and written communication
· Able to interact and work with customer at different levels.
· Self- Driven and result oriented.
· Really passionate about the work
· Local language knowledge is preferred
· Fluent in Mandarin/ Korean/ Japanese ( Language Skills )
· Studied/Worked in South Korea is plus.
· Be good at Read & Write in English.