4 Accenture jobs in Manila

**Customer Service Representatives - Travel Account **are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

**What are we looking for?**
- Open to college graduates, college undergraduates and associate degree graduates with related working experience
- Must have at least 1 year of Customer Service - Travel Account experience
- Experience in a BPO set-up is preferred
- Must have good English communication skills
- Willing to work in Alabang
- Willing to work on-site once recalled

**Why join Accenture?**
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, Inclusion and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities

*Terms and conditions apply.

**Salary**: Up to Php28,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Senior High School (preferred)
**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Technology Risk covers all risk services where EY is providing independent assurance and the preparation towards assurance to our clients where the assurance can be used by our clients to build confidence and trust with their customers, the general market/public, key stakeholders or when regulatory (by law or oversight) or contractually required. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in and complexity.

The Opportunity
All of our services whether assurance or advisory in nature are designed for the dual purpose of strengthening internal controls and, in so doing, helping to improve IT and business performance. In addition to assurance-related engagements such as financial attestation and SSAE 16 engagements, our IT risk advisory services focus on IT governance and effectiveness IT program management and assurance security and controls of ERP implementations and business intelligence and information analysis.

**Your key responsibilities**:
Execute and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues and share knowledge with team members. Work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement.

Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the client's business.

**Skills and attributes for success**:

- Experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry
- Experience in having applied relevant technical knowledge in at least one of the following engagements: (a) financial audit IT integrations (b) IT internal audits (c) IT attestations (SSAE 16/SOC 1 or SOC 2 engagements) and/or (d) ERP security and controls reviews (Oracle, SAP, PeopleSoft)
- Experience in security or infrastructure reviews for various OS and databases such as Windows 2000, 2003 and 2008, Microsoft SQL Server, Red Hat Linux, HP-UNIX, Oracle, SAP, Solaris and Mainframe
- Strong project management skills
- Advanced written and verbal communication skills and presentation skills
- CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT or certification is desired non-certified hires are required to become certified within 1 year from the date of hire. Based on an individual's professional background, area of specialization, or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable substitutes with written consent of EY's Americas IT Risk & Assurance leadership

**To qualify, you must have**:

- A bachelor's degree and approximately 2-3 years of related work experience in IT audit or controls testing
- A degree in business, accounting, finance, computer science, information systems, engineering, or a related discipline
- Detail-oriented and has proficient communication skills
- Preferably with experience on testing cyber-related controls (e.g., Penetration testing, Firewall, IPS/IDS, Anti-virus, etc.)
- Ability to critically review IT processes to identify controls gaps and weaknesses
- Ability to liaise with stakeholders and strong project management skills
- CISA holder is a plus, but not a necessity
- Must be amenable to work in McKinley Hill, Taguig City
What we look for
- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.
- An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide.
- Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you'll have the chance to build a career as unique as you

Location: McKinley Hill, Taguig City
Work Setup: Onsite br>Schedule: Shifting Schedule

Summary:
This leadership role is responsible for overseeing strategy, operations, and financial performance within a BPO-focused Wealth Management division. The position emphasizes strategic planning, cross-functional collaboration, data analysis, and performance optimization.

Key Responsibilities:
Develop and implement BPO strategies tailored to commercial banking.
Present financial data and trends to stakeholders through executive-level presentations.
Design management reporting packages with insights and recommendations.
Coordinate across business, finance, and project teams for aligned execution.
Analyze KPIs and financial data to inform strategic decisions.
Lead performance optimization efforts, focusing on cost and fee management.
Mitigate business risks, including regulatory and operational issues.
Represent the business in internal and external strategic discussions.

Qualifications:
10+ years’ experience in Wealth Management and leadership roles. < r>Bachelor's degree in Business, Finance, or related field (advanced degrees/certifications preferred).
Strong skills in Excel, PowerPoint, and data visualization.
Self-motivated leader with excellent communication, analytical, and project management abilities.
Proven ability to influence stakeholders and present effectively to senior executives.