Explore numerous customer service jobs in 130 Customer Service jobs in Manila
Customer Service Representative
Makati City, National Capital Region
Chevron Corporation
Posted 9 days ago
Job Viewed
Job Description
**About Us**
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
**About the Role**
We have an exciting opportunity for **Customer Service Representatives (Direct Hire Contractors)** . This role will be based in **6750 Building, Makati City, Philippines** .
**Note: This is for a 1-year employment contract.**
**Responsibilities include, but are not limited to, the following:**
+ Processes and handles multi-channel requests via calls, e-mail, chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting)
+ Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, the Americas
+ Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns
+ Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others
+ Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree holder in any field
+ Customer service experience in a Business Process Outsourcing (BPO) or call center industry, fresh graduates are encouraged to apply
+ Elevated level of customer service orientation and keenness on details
+ Clear communications skills both oral and written
+ Ability to solve problems logically and critically
+ Demonstrated adaptability and flexibility to a rapidly changing business requirements, its environment, and processes
+ Demonstrated ability to manage changing priorities and work in a multi-cultural, fast paced environment
+ Proficient in Microsoft Office applications
+ Open to night and shifting schedules and willing to work on Philippine holidays
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **
Facebook (
Instagram (
LinkedIn (
Twitter (
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
**About the Role**
We have an exciting opportunity for **Customer Service Representatives (Direct Hire Contractors)** . This role will be based in **6750 Building, Makati City, Philippines** .
**Note: This is for a 1-year employment contract.**
**Responsibilities include, but are not limited to, the following:**
+ Processes and handles multi-channel requests via calls, e-mail, chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting)
+ Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, the Americas
+ Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns
+ Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others
+ Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree holder in any field
+ Customer service experience in a Business Process Outsourcing (BPO) or call center industry, fresh graduates are encouraged to apply
+ Elevated level of customer service orientation and keenness on details
+ Clear communications skills both oral and written
+ Ability to solve problems logically and critically
+ Demonstrated adaptability and flexibility to a rapidly changing business requirements, its environment, and processes
+ Demonstrated ability to manage changing priorities and work in a multi-cultural, fast paced environment
+ Proficient in Microsoft Office applications
+ Open to night and shifting schedules and willing to work on Philippine holidays
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **
Facebook (
Instagram (
LinkedIn (
Twitter (
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Manila, Metropolitan Manila
RELX INC
Posted 12 days ago
Job Viewed
Job Description
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
URGENT #HIRING for Customer Service Representative
No Assessment only Initial and Final Interviews. can start ASAP
**SITE**:
BGC, TAGUIG
**QUALIFICATIONS**:
- COLLEGE GRADUATE must have a 12 Months (1yrs and up) of BPO Experience
- COLLEGE UNDERGRADUATE and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
- Willing to WORK ON-SITE
**PERKS**:
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- INCENTIVES
Salary up to 31,000
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
No Assessment only Initial and Final Interviews. can start ASAP
**SITE**:
BGC, TAGUIG
**QUALIFICATIONS**:
- COLLEGE GRADUATE must have a 12 Months (1yrs and up) of BPO Experience
- COLLEGE UNDERGRADUATE and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
- Willing to WORK ON-SITE
**PERKS**:
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- INCENTIVES
Salary up to 31,000
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Taguig, National Capital Region
Teleperformance McKinley
Posted today
Job Viewed
Job Description
atleast highschool graduate
no need experience
basic english
work on site
**Salary**: Php21,000.00 - Php23,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
no need experience
basic english
work on site
**Salary**: Php21,000.00 - Php23,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Taguig, National Capital Region
HCL Technologies
Posted today
Job Viewed
Job Description
We're Hiring!
PURE VOICE ACCOUNT
NO BPO EXPERIENCE REQUIRED PERFECT FOR FRESH GRADUATES LIKE YOU!
AT LEAST HIGH SCHOOL GRADUATE
1 DAY HIRING PROCESS ONCE YOU PASS THE FINAL INTERVIEW
For more information, please contact me at
For those interested, send your CV's now
**TO PROVIDE INFORMATION TO THEIR CUSTOMER REGARDING THEIR QUERES AND RESOLVE THE END CUSTOMER ISSUES AS PER DEFINED SLA, ABLE TO WORK INDEPENDENTLY AND EFFICIENTLY TO MEET SLA, ABLE TO COMPREHEND THE REQUEST OF THE CUSTOMER AND MEET THE QUALITY STANDARD:
- Attendance or Login Hours or Unscheduled leave or SLA targets as per defined by the process
- Improving skill level through Self development or nominating training program Skill reverification Tests
- Meet the defined Quality scores, innovation and Process improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters
Schedule:
- Night shift
COVID-19 considerations:
All applicants are inquired to have a complete vaccine, if you're partially vaccinated you
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
PURE VOICE ACCOUNT
NO BPO EXPERIENCE REQUIRED PERFECT FOR FRESH GRADUATES LIKE YOU!
AT LEAST HIGH SCHOOL GRADUATE
1 DAY HIRING PROCESS ONCE YOU PASS THE FINAL INTERVIEW
For more information, please contact me at
For those interested, send your CV's now
**TO PROVIDE INFORMATION TO THEIR CUSTOMER REGARDING THEIR QUERES AND RESOLVE THE END CUSTOMER ISSUES AS PER DEFINED SLA, ABLE TO WORK INDEPENDENTLY AND EFFICIENTLY TO MEET SLA, ABLE TO COMPREHEND THE REQUEST OF THE CUSTOMER AND MEET THE QUALITY STANDARD:
- Attendance or Login Hours or Unscheduled leave or SLA targets as per defined by the process
- Improving skill level through Self development or nominating training program Skill reverification Tests
- Meet the defined Quality scores, innovation and Process improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters
Schedule:
- Night shift
COVID-19 considerations:
All applicants are inquired to have a complete vaccine, if you're partially vaccinated you
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Pasay City, National Capital Region
HRTX
Posted 6 days ago
Job Viewed
Job Description
Responsibilities
- Interact with customers and provide them with information and assistance.
- Create, manage, and drive closure on service requests.
- Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
- Typically handles straightforward problems/issues and refers more complex issues to senior staff.
- Provide excellent customer service by focusing on providing a great experience.
Qualifications
- With at least one (1) year international voice BPO experience
- Good or above average English communications skills
- Strong customer orientation skills
This advertiser has chosen not to accept applicants from your region.
5
Csr - Customer Service Representative
Manila, Metropolitan Manila
TDCX Call Center
Posted today
Job Viewed
Job Description
Minimum Qualifications:
**-Must have a 1 year call center experience.**
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
**-Must have a 1 year call center experience.**
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative (Csr)
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
URGENT #HIRING for Customer Service Representative
No Assessment only Initial and Final Interviews. can start ASAP
**SITE**:
BGC, TAGUIG
**QUALIFICATIONS**:
- COLLEGE GRADUATE must have a 12 Months (1yrs and up) of BPO Experience
- COLLEGE UNDERGRADUATE and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
- Willing to WORK ON-SITE
**PERKS**:
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- INCENTIVES
Salary up to 31,000
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
No Assessment only Initial and Final Interviews. can start ASAP
**SITE**:
BGC, TAGUIG
**QUALIFICATIONS**:
- COLLEGE GRADUATE must have a 12 Months (1yrs and up) of BPO Experience
- COLLEGE UNDERGRADUATE and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
- Willing to WORK ON-SITE
**PERKS**:
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- INCENTIVES
Salary up to 31,000
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative (Csr)
Makati, National Capital Region
Rising Business Concepts and Services, Inc.
Posted today
Job Viewed
Job Description
Duties and Responsibilities (what should appear in the job advertisement)
1) Manage incoming calls from Patients and Doctors.
2) Provide patients and doctors with accurate, valid and complete information about Product
and Patient Access Programs and other government assistance programs like PCSO, OOP,
DSWD and PAGCOR.
3) Handle screening of patients availing of the patient-support program
4) Assist patients in booking their orders
5) Confirm patient’s receipt of approved free goods released by sub-distributors and hospitals.
6) Keep a record of customer information
7) Closely monitor the availability of free goods in partner-hospitals
8) Provide monthly report
10) Remind patients of their next consultations and treatment
11) Handle customer complaints
12) Report safety information
15) Close coordination with the internal teams
**Salary**: Php16,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (preferred)
1) Manage incoming calls from Patients and Doctors.
2) Provide patients and doctors with accurate, valid and complete information about Product
and Patient Access Programs and other government assistance programs like PCSO, OOP,
DSWD and PAGCOR.
3) Handle screening of patients availing of the patient-support program
4) Assist patients in booking their orders
5) Confirm patient’s receipt of approved free goods released by sub-distributors and hospitals.
6) Keep a record of customer information
7) Closely monitor the availability of free goods in partner-hospitals
8) Provide monthly report
10) Remind patients of their next consultations and treatment
11) Handle customer complaints
12) Report safety information
15) Close coordination with the internal teams
**Salary**: Php16,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative (Csr)
Manila, Metropolitan Manila
Primed Business Support
Posted today
Job Viewed
Job Description
CUSTOMER SERVICE REPRESENTATIVE
INDUSTRY: ONLINE GAMING
LOCATION: PARAÑAQUE
- FLUENT IN PORTUGUESE - (speaking, reading, writing, and listening)
- CURRENTLY RESIDING IN THE PHILIPPINES
**Salary**: Php60,000.00 per month
**Benefits**:
- Paid training
- Staff meals provided
Schedule:
- Shift system
Supplemental Pay:
- Performance bonus
Application Question(s):
- CAN YOU SPEAK, READ AND WRITE IN PORTUGUESE?
**Language**:
- Portuguese (preferred)
INDUSTRY: ONLINE GAMING
LOCATION: PARAÑAQUE
- FLUENT IN PORTUGUESE - (speaking, reading, writing, and listening)
- CURRENTLY RESIDING IN THE PHILIPPINES
**Salary**: Php60,000.00 per month
**Benefits**:
- Paid training
- Staff meals provided
Schedule:
- Shift system
Supplemental Pay:
- Performance bonus
Application Question(s):
- CAN YOU SPEAK, READ AND WRITE IN PORTUGUESE?
**Language**:
- Portuguese (preferred)
This advertiser has chosen not to accept applicants from your region.
9