7 Outsourcing jobs in Manila

Business Process Excellence Analyst

Mandaluyong, National Capital Region Emerson

Posted 26 days ago

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Job Description

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Business Process Excellence Analyst** , you will be a key member of the Continuous Improvement team, supporting global operations across Global Financial Services functional pillars. You will be responsible for driving continuous improvement initiatives, optimizing end-to-end financial processes, and fostering a culture of operational excellence. You will collaborate closely with finance operations, global process owners, and cross-functional partners to standardize processes, enhance efficiency, and ensure the sustainability of improvements.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Develop and manage a global portfolio of improvement initiatives, collaborating with finance operations teams across one of the functional pillars (I2P, C2C, R2R) to identify and implement impactful solutions.
+ Find opportunities for process optimization using benchmarks, global projects, metric trends, operational feedback, and other data-driven sources.
+ Work closely with operational leaders to analyze global and operational critical metrics, pinpoint inefficiencies, and drive process standardization.
+ Collaborate with finance operations in the design, execution, and governance of continuous improvement initiatives, ensuring alignment with business objectives.
+ Apply continuous improvement methodologies (Lean, Six Sigma, Agile, etc.) to enhance efficiency, reduce waste, and optimize workflows.
+ Act as a liaison between GPOs and GFS, facilitating the standardization of processes and demonstrating global capabilities for efficiency gains.
+ Lead and support training programs to ensure the correct application of continuous improvement tools and methodologies across the organization.
**Who You Are:**
You are highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence various collaborators. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You relate comfortably with people across levels, functions, cultures, and geography. You plan and align strategies, persuade key decision-makers, and get results through effective collaboration with various groups.
**For This Role, You Will Need:**
+ Bachelor's degree in Industrial Engineering, Business Administration, or related courses.
+ 2-7 years of experience in Continuous Improvement.
+ Proven experience leading Lean Six Sigma projects.
+ Lean Six Sigma Green Belt Certified.
+ Agile/Scrum, PMP, or similar certification.
**Preferred Qualifications that Set You Apart:**
+ MBA or similar degree is a plus.
+ Lean Six Sigma Black Belt is a plus.
+ Data Science or AI certification is a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**Requisition ID** : 25018646
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.

Industrial Engineering - Business Process Team

Muntinlupa, National Capital Region TE Connectivity

Posted 17 days ago

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Job Description

Industrial Engineering - Business Process Team
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: None
Requisition ID: 138057
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Supply Chain Planning Business Process Expert

Muntinlupa, National Capital Region TE Connectivity

Posted 2 days ago

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Job Description

Supply Chain Planning Business Process Expert
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Global Supply Chain Planning seeks an enthusiastic, purposeful Supply Chain Global Process Expert for the Planning process and to implement best practices for planning across multiple business units and plants.
+ Focus on Supply Chain Planning, both S&OE and SIOP processes
+ Identify and implement best practices for planning across multiple business units and plants.
+ Lead complex projects
+ Collaborate with cross-functional teams to drive improvements.
+ Collaborate with business unit representatives to align possibilities for implementing planning processes and tools.
+ Cooperate with IT (TEIS) to create new planning tools or improve existing solutions
+ Create standards and process documentation for the processes and tools.
+ Support the right training and knowledge management related to planning processes.
+ Benchmark TE processes vs other companies and adapt best practices.
**What your background should look like:**
+ Working knowledge of Supply Chain processes, Materials Resource Planning Systems, with added focus on manufacturing planning processes.
+ At least 5 years' experience in supply chain with strong SAP process knowledge.
+ Extensive experience with SAP solutions
+ Comprehensive understanding of Supply Chain Management, Production Planning, and Forecasting processes.
+ Strong leadership and project management skills with the ability to manage cross-functional teams and stakeholders.
+ Excellent communication and collaboration skills.
+ Demonstrated strategic thinking and problem-solving capabilities.
+ Proficient in change management principles and methodologies
**Competencies**
Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: 25% to 50%
Requisition ID: 137872
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.

Partner Solution Architect - AI Business Process

Makati City, National Capital Region Microsoft Corporation

Posted 11 days ago

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Job Description

In **Small, Medium Enterprises & Channel (SME&C)** , we are driven by the purpose of empowering customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organisation aligned with partners, with SME&C being one of Microsoft's fastest-growing customer segments.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies?
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area. ?
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our? culture ?and? values ?
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.

Lead Web Developer Business Process Automation

Mandaluyong, National Capital Region Emerson

Posted 26 days ago

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Job Description

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Web Developer, Business Process Automation** , you will design, build, and maintain .Net and Power Platform apps to create automation solutions that streamline processes and improve efficiency. You will coordinate with different departments like marketing, engineering, and technical support to ensure the validity of the information.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Collaborate with multi-functional teams to understand business requirements and develop technical solutions to meet business needs.
+ Ensure quality solutions by implementing processes and standards that the team will follow.
+ Manage the software delivery cycle of web and automation development projects for PMO, conduct project planning, design, execution, testing, and deployment activities.
+ Provide day-to-day system and maintenance support to PMO SharePoint and Power Platform applications.
+ Manage SharePoint administration by creating new site collections, subsites, lists, etc., and developing custom applications, forms, reports, dashboards, and integration solutions with other Microsoft 365 applications.
+ Deliver data analytics functions that include data gathering and processing, report and dashboard building, and data analysis.
+ Enable proper data management and maintenance in a Power BI environment and administer efficient ETL (extract, transform, load) processes in the data architecture.
**Who You Are:**
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently process data, generate accurate, high-quality reports, and present results and findings. You develop and communicate ideas that generate solutions for business stakeholders. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.
**For This Role, You Will Need:**
+ Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems, Mathematics, Statistics, or related courses.
+ 5 years of relevant work experience in oversight of projects and client management.
+ Proficiency in Microsoft Office applications, including SharePoint Online (Modern Experience), Power Apps, Power Automate, Power BI, Teams, and Visio.
+ Proficiency in HTML, CSS, JavaScript, jQuery, and Rest API.
+ Expertise in Excel Macro/VBA, Power Query, DAX.
+ Working knowledge of Visual Studio Code and Azure DevOps.
**Preferred Qualifications that Set You Apart**
+ Knowledgeable in Angular 2+, TypeScript, and Node.js is preferred.
+ Proficiency in Python, SQL, and Oracle is a plus.
+ Experience in Artificial Intelligence and Machine Learning tools such as Copilot is an advantage.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-Hybrid
**Requisition ID** : 25018705
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.

Business Process Manager, Business Insights, Operations, & Support (BIOS)

Taguig, National Capital Region Amazon

Posted 11 days ago

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Job Description

Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
- Serve as a subject matter expert on sales metrics, reporting tools, and data structures to identify and resolve issues, and propose new KPIs and dashboards
- Create new internal tools and standardized business processes to simplify operations and enable growth at scale
- Escalate and resolve critical process and policy issues, partnering with senior stakeholders to drive decisions
- Lead medium to large-scale process improvement projects from initiation through completion
- Serve as primary escalation point for team members and stakeholders on process-related issues
- Collaborate with product/service owners to define features, roadmap priorities, and business requirements
- Create and maintain standard operating procedures, best practices, and operational excellence documentation
- Monitor compliance with data governance policies and security best practices
- Develop and deliver training materials for new and existing processes
This is a shift-based role reporting to a PH-based manager during East Coast business hours (8PM - 5AM Manila time).
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree in Business, Finance, Engineering, or a related field
- 5+ years of combined work experience with 3+ in process management, project management, or a similar operations role
- Proficient in MS Excel, with the ability to build basic reports and data projections
- Skilled in identifying problems , developing creative solutions, and driving effective implementation
- Excellent communication (in English, both written and verbal) and stakeholder management abilities
Preferred Qualifications
- Experience with CRM systems (e.g. Salesforce), SQL, Tableau, and other data/reporting tools to extract, analyze, and validate business data required to develop insightful KPI dashboards and reports
- Proven project management and organizational skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

GBS Business Transformation PMO Senior Process Improvement Manager

Makati City, National Capital Region ADP

Posted 8 days ago

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Job Description

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**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
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