Explore numerous technical support job opportunities. These roles are essential for maintaining smooth operations across various industries, providing crucial assistance to customers and internal teams. Technical support specialists troubleshoot 569 Technical Support jobs in the Philippines
IT Application Specialist
Makati, National Capital Region
NTT Philippines Digital Business Solutions Inc.
Job Viewed
Job Description
Managing code migration across environments to ensure continued and synchronized functionality.
- Providing front-end support to clients and colleagues in other departments.
Qualifications:
- Bachelor's Degree of Information Technology or any Computer course
- Amenable to work in Makati and can start as soon as possible
- Willing to work Mondays-Fridays and Weekends
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
- Providing front-end support to clients and colleagues in other departments.
Qualifications:
- Bachelor's Degree of Information Technology or any Computer course
- Amenable to work in Makati and can start as soon as possible
- Willing to work Mondays-Fridays and Weekends
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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Customer Technical Support
Booth & Partners
Posted today
Job Viewed
Job Description
This is a remote position.
**About the Client**:
They make learning support accessible and convenient so that tutoring can be booked at a time that suits each child’s schedule. Learning sessions take place
**live and online **via our learning platform, which means students can log in from the comfort of home and work with their expert tutor without interrupting the family schedule.
All of their content is mapped to the
**Australian National Curriculum **and is based on the unique learning needs of each individual. In this way, Cluey programs cover the topics each student is learning in class and specifically address each child’s challenges.
**All sessions are recorded and can be re-watched** for future reference, and parents can see what their child has learned.
Thanks to the online nature of our approach, they’re able to source, train and quality check the best tutors from around Australia and make them available to any student, regardless of whether they live on a farm, in a big city, or in a small town between Milly Milly and Murgoo.
**Job Summary**:
Session Technical Support Officers are energetic team members who successfully
**manage and resolve **customer and tutor technical issues that arise while using the Cluey Learning platform.
Session Technical Support Officer will also focus on driving a
**self-service customer and tutor experience,** resolving the source of the queries and bugs with product and technology teams. The role is expected to be
**proactive in resolving risks **before they become issues. In this role, you will also be expected to provide
**general customer and tutor support **and continually look for ways to improve outcomes for customers and tutors.
**Responsibilities**:
- **Support **new and existing students and tutors to successfully start and complete tutoring sessions.
- Use **decision trees for diagnosing, resolving, and documenting** common hardware and software issues.
- Ensure notes and follow-ups related to customer and tutor inquiries are managed per process and recorded in Salesforce in a timely, accurate, and professional manner.
- Actively suggest improvements to streamline and automate workflows.
- **Educate **tutors and customers on the benefits of self-service interactions.
- Contribute to the maintenance of session support knowledge base articles, FAQs, and chat canned responses.
**Requirements**:
- Experience working with and supporting various operating systems for _Android, iOS, Windows, and Linux._
- Experience working with and supporting various browsers such as_ Chrome, Firefox, Safari, and Explorer/Edge._
- Familiarity with** system firewalls, and anti-virus software** with the knowledge to address any issues preventing access to Cluey sessions.
- Familiarity with **camera/microphone access and permissions** on devices and web browsers.
- Familiarity with **remote-access software.**
- Excellent communicator, capable of explaining complex technical issues to customers quickly and easily, ensuring timely resolution of problems.
- Minimum **2 years** experience in customer service
- Minimum **2 years **experience in 1st and/or 2nd level IT support
- _Must have Fiber Optic internet with at least _**_25 Mbps_**_ bandwidth _
- _Must have a _**_backup desktop or laptop _**_with the_**_ latest OS_**
**Benefits**:
**WHAT WE OFFER**:
Above-Industry Standard Compensation Package
Premium Healthcare Coverage and Life Insurance
Fun Monthly Employee Engagement Activities
Opportunities for Learning, Personality Development, and Career Advancement
** Permanent Work from Home Opportunity**
Work Experience
4-5 years
**About the Client**:
They make learning support accessible and convenient so that tutoring can be booked at a time that suits each child’s schedule. Learning sessions take place
**live and online **via our learning platform, which means students can log in from the comfort of home and work with their expert tutor without interrupting the family schedule.
All of their content is mapped to the
**Australian National Curriculum **and is based on the unique learning needs of each individual. In this way, Cluey programs cover the topics each student is learning in class and specifically address each child’s challenges.
**All sessions are recorded and can be re-watched** for future reference, and parents can see what their child has learned.
Thanks to the online nature of our approach, they’re able to source, train and quality check the best tutors from around Australia and make them available to any student, regardless of whether they live on a farm, in a big city, or in a small town between Milly Milly and Murgoo.
**Job Summary**:
Session Technical Support Officers are energetic team members who successfully
**manage and resolve **customer and tutor technical issues that arise while using the Cluey Learning platform.
Session Technical Support Officer will also focus on driving a
**self-service customer and tutor experience,** resolving the source of the queries and bugs with product and technology teams. The role is expected to be
**proactive in resolving risks **before they become issues. In this role, you will also be expected to provide
**general customer and tutor support **and continually look for ways to improve outcomes for customers and tutors.
**Responsibilities**:
- **Support **new and existing students and tutors to successfully start and complete tutoring sessions.
- Use **decision trees for diagnosing, resolving, and documenting** common hardware and software issues.
- Ensure notes and follow-ups related to customer and tutor inquiries are managed per process and recorded in Salesforce in a timely, accurate, and professional manner.
- Actively suggest improvements to streamline and automate workflows.
- **Educate **tutors and customers on the benefits of self-service interactions.
- Contribute to the maintenance of session support knowledge base articles, FAQs, and chat canned responses.
**Requirements**:
- Experience working with and supporting various operating systems for _Android, iOS, Windows, and Linux._
- Experience working with and supporting various browsers such as_ Chrome, Firefox, Safari, and Explorer/Edge._
- Familiarity with** system firewalls, and anti-virus software** with the knowledge to address any issues preventing access to Cluey sessions.
- Familiarity with **camera/microphone access and permissions** on devices and web browsers.
- Familiarity with **remote-access software.**
- Excellent communicator, capable of explaining complex technical issues to customers quickly and easily, ensuring timely resolution of problems.
- Minimum **2 years** experience in customer service
- Minimum **2 years **experience in 1st and/or 2nd level IT support
- _Must have Fiber Optic internet with at least _**_25 Mbps_**_ bandwidth _
- _Must have a _**_backup desktop or laptop _**_with the_**_ latest OS_**
**Benefits**:
**WHAT WE OFFER**:
Above-Industry Standard Compensation Package
Premium Healthcare Coverage and Life Insurance
Fun Monthly Employee Engagement Activities
Opportunities for Learning, Personality Development, and Career Advancement
** Permanent Work from Home Opportunity**
Work Experience
4-5 years
This advertiser has chosen not to accept applicants from your region.
0
Technical Support
Mandaluyong, National Capital Region
Nityo Infotech
Posted 15 days ago
Job Viewed
Job Description
HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
This advertiser has chosen not to accept applicants from your region.
1
Technical Support
ACTIONLABS IT SERVICES PHILS., CORPORATION
Posted today
Job Viewed
Job Description
**Qualifications**:
4 years IT or any related course
1-2 years exposure in IT Field
Familiarity with Cloud Based Application
Experienced with IT Support(Calls)
**Responsibilities**:
Application operations support
Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution
Providing onsite installation and other professional services as needed
Responsible for Applications, Data, Runtime, Middleware, Operating System, Virtualization, Servers, Storage, and Networking and etc.
**Salary**: Php18,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Work from Home: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you experienced in Cloud Applications?
**Experience**:
- Technical Support: 1 year (preferred)
4 years IT or any related course
1-2 years exposure in IT Field
Familiarity with Cloud Based Application
Experienced with IT Support(Calls)
**Responsibilities**:
Application operations support
Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution
Providing onsite installation and other professional services as needed
Responsible for Applications, Data, Runtime, Middleware, Operating System, Virtualization, Servers, Storage, and Networking and etc.
**Salary**: Php18,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Work from Home: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you experienced in Cloud Applications?
**Experience**:
- Technical Support: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Technical Support
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City, Leyte**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City, Leyte**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
3
Technical Support
Gapan, Nueva Ecija
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Gapan, Nueva Ecija**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Gapan, Nueva Ecija: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Gapan, Nueva Ecija**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Gapan, Nueva Ecija: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
4
Technical Support
Makati, National Capital Region
SLI Consulting Inc
Posted today
Job Viewed
Job Description
**Skils / Experience**
- Atleast 2 years experience in Tech. support
**Desktop Maintenance/Management**
- Quantity of Desktop/Laptop being supported
- No. of sites/locations being supported
**Antivirus**
- Brand and version of Antivirus being supported
- Quantity of PCs with Antivirus
**Software**
- List of Productivity software (w/ version) being supported (eg. Microsoft Office, Adobe Photoshop, etc.(
- Version of Windows being supported
**Salary**: Php25,000.00 - Php28,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 2 years (preferred)
**Language**:
- English (preferred)
- Atleast 2 years experience in Tech. support
**Desktop Maintenance/Management**
- Quantity of Desktop/Laptop being supported
- No. of sites/locations being supported
**Antivirus**
- Brand and version of Antivirus being supported
- Quantity of PCs with Antivirus
**Software**
- List of Productivity software (w/ version) being supported (eg. Microsoft Office, Adobe Photoshop, etc.(
- Version of Windows being supported
**Salary**: Php25,000.00 - Php28,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 2 years (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Representative
Cebu, Cebu
Dynamic Talent Solutions
Posted 1 day ago
Job Viewed
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
br>Qualifications:
-No BPO experience needed for college graduate
-at least 3 months of experience in BPO for HS/SHS and College undergrad
-Can join on the first week of July
-Amenable to work onsite and shifting schedule
-Good communication skills
- 16K -17K for basic and allowance (FIXED) + bonuses + unlimited commission
br>Qualifications:
-No BPO experience needed for college graduate
-at least 3 months of experience in BPO for HS/SHS and College undergrad
-Can join on the first week of July
-Amenable to work onsite and shifting schedule
-Good communication skills
- 16K -17K for basic and allowance (FIXED) + bonuses + unlimited commission
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Representative
Navotas, National Capital Region
Sapient Global Services
Posted 2 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Representative
Navotas, National Capital Region
Sapient Ph
Posted 4 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Associate
Davao del Sur, Davao del Sur
TALENT OUTSOUCING CHANNEL SOLUTIONS
Posted 5 days ago
Job Viewed
Job Description
"Urgent in need of someone who can start ASAP for this Account!
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based
Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately
Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization
Additional benefits will be discussed during the Job Offer. "
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based
Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately
Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization
Additional benefits will be discussed during the Job Offer. "
This advertiser has chosen not to accept applicants from your region.
9