122 IT Systems jobs in the Philippines
Systems Analyst
Lapu Lapu, Cebu
Archangel Technologies, Inc.
Posted today
Job Viewed
Job Description
A Software Analyst's role is to study, review, and analyze user/client needs to create system solutions that support overall business strategies. Document system requirements, define scopes and objectives, and assist in developing system specifications. Ensures the quality of system development and implementation.
br>Work Schedule - Monday to Friday, 8 AM to 5 PM
Office Location - DMG Center, Domingo M. Guevara St. Mandaluyong City
QUALIFICATIONS
Bachelor’s Degree in Information Technology, Computer Science, or any related course. < r>At least a year of experience in the Business Systems Analyst field.
Excellent oral and written communication, interpersonal, and presentation skills
Self-motivated and has a strong analytical and organizational skills; detail-oriented
Ability to adapt quickly to changing business and customer needs
Ability to handle multiple projects and tasks simultaneously
Ability to learn new applications and system features quickly
Dedicated to the best possible customer experience and takes initiative toward improving it
Ability to articulate technical and functional concepts to technical and non-technical audiences
Has good communication skills in English, both oral and written
knowledgeable in MS Visio
Excellent interpersonal skills and solid communication with all levels of management
Basic knowledge of software development lifecycle (SDLC)
JOB DESCRIPTION
Create and maintain comprehensive project documentation
Determine the priority and criticality of requirements.
Determine completeness of application/solution and facilitate UAT
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Provides references for users by writing and maintaining user documentation; providing work instructions, and help desk support; training users
Provides references for users by writing and maintaining user documentation; providing work instructions, help desk support; and training users.
Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves systems by studying current practices; designing modifications
Defines project requirements by identifying project milestones, phases, and elements; forming a project team; and establishing a project budget.
Maintains system protocols by writing and updating procedures.
Maintains user confidence and protects operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Why Join Us?
We offer a Health Benefits package for our employees and qualified dependents
Domestic/International business travel opportunities - All expenses paid by the company
Promotes Communication and Collaboration
Dynamic environment and opportunities for promotions
br>Work Schedule - Monday to Friday, 8 AM to 5 PM
Office Location - DMG Center, Domingo M. Guevara St. Mandaluyong City
QUALIFICATIONS
Bachelor’s Degree in Information Technology, Computer Science, or any related course. < r>At least a year of experience in the Business Systems Analyst field.
Excellent oral and written communication, interpersonal, and presentation skills
Self-motivated and has a strong analytical and organizational skills; detail-oriented
Ability to adapt quickly to changing business and customer needs
Ability to handle multiple projects and tasks simultaneously
Ability to learn new applications and system features quickly
Dedicated to the best possible customer experience and takes initiative toward improving it
Ability to articulate technical and functional concepts to technical and non-technical audiences
Has good communication skills in English, both oral and written
knowledgeable in MS Visio
Excellent interpersonal skills and solid communication with all levels of management
Basic knowledge of software development lifecycle (SDLC)
JOB DESCRIPTION
Create and maintain comprehensive project documentation
Determine the priority and criticality of requirements.
Determine completeness of application/solution and facilitate UAT
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Provides references for users by writing and maintaining user documentation; providing work instructions, and help desk support; training users
Provides references for users by writing and maintaining user documentation; providing work instructions, help desk support; and training users.
Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves systems by studying current practices; designing modifications
Defines project requirements by identifying project milestones, phases, and elements; forming a project team; and establishing a project budget.
Maintains system protocols by writing and updating procedures.
Maintains user confidence and protects operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Why Join Us?
We offer a Health Benefits package for our employees and qualified dependents
Domestic/International business travel opportunities - All expenses paid by the company
Promotes Communication and Collaboration
Dynamic environment and opportunities for promotions
This advertiser has chosen not to accept applicants from your region.
0
Systems Analyst
Cebu, Cebu
Forty Degrees Celsius Inc.
Posted 3 days ago
Job Viewed
Job Description
We are seeking a skilled and communicative Systems Analyst to lead the analysis, design, implementation, and communication of IT and business system solutions. This role combines strong technical capabilities with exceptional coordination and communication skills, ensuring successful delivery of systems and smooth collaboration between onshore and offshore teams.
br>
Who we are:
Forty Degrees Celsius Inc. provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs.
Handling the system department of Native Camp, one of the largest online English language schools in Japan, FORTY DEGREES CELSIUS INC., is engaged in the business of Information Technology (IT) and IT-enabled services such as web development, web translation, handling, and managing of computer data, processing, storage, systems design and analysis, creative services, programming, data communication, and consultancy for foreign clients.
What’s in it for you? < r>You will be part of a diverse community, continually pushing the boundaries of business capabilities.
FDCI will continually invest in your learning and growth. You'll work with FDCI’s certified practitioners and will support you in growing your own tech stack and certifications. < r>
Responsibilities:
• Analyze business and technical requirements to design effective IT and data solutions. < r>• Convert client and stakeholder requirements into well-defined, understandable system specifications. < r>• Develop implementation plans including configuration, integration, security, and long-term maintenance. < r>• Manage application roll-outs, data implementations, and upgrades across the organization. < r>• Participate in system design, documentation creation (e.g., guides, checklists, diagrams), and ongoing improvements. < r>• Support developers in meeting targets and resolving roadblocks. < r>• Investigate and resolve technical or workflow issues reported by users or team members. < r>• Provide training sessions and develop user knowledge bases to support application usage. < r>• Coordinate and contribute to the development of IT security policies and compliance measures. < r>
Qualifications:
• Bachelor’s degree in Information Technology or any related field
• Strong understanding of system development life cycles and design practices. < r>• Proven ability to translate client/stakeholder requirements into technical documentation. < r>• Familiarity with data modeling, security best practices, and information systems architecture. < r>• Strong verbal and written communication skills; able to clearly communicate technical concepts to non-technical audiences. < r>• Highly organized, dependable, and responsive, especially in fast-paced or time-sensitive situations. < r>
BENEFITS:
• Monthly Incentives (Performance, Attendance, etc.) < r>• Meal and Transportation Allowance < r>• Private Health Insurance < r>• Leaves are convertible to cash < r>• Performance-based salary increase and bonuses < r>• Events and activities (Company Outing, Monthly Dinner, Sports Activities, etc.) < r>• Incentives for JLPT passers (N1-N3) < r>• Bereavement Assistance < r>•Calamity Assistance < r>• Referral Incentives < r>• Incentives for ISTQB passer < r>+Signing Bonus
*Terms and Conditions Apply
Work arrangement: Full time, onsite, 9am-6pm (fixed weekends off)
br>
Who we are:
Forty Degrees Celsius Inc. provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs.
Handling the system department of Native Camp, one of the largest online English language schools in Japan, FORTY DEGREES CELSIUS INC., is engaged in the business of Information Technology (IT) and IT-enabled services such as web development, web translation, handling, and managing of computer data, processing, storage, systems design and analysis, creative services, programming, data communication, and consultancy for foreign clients.
What’s in it for you? < r>You will be part of a diverse community, continually pushing the boundaries of business capabilities.
FDCI will continually invest in your learning and growth. You'll work with FDCI’s certified practitioners and will support you in growing your own tech stack and certifications. < r>
Responsibilities:
• Analyze business and technical requirements to design effective IT and data solutions. < r>• Convert client and stakeholder requirements into well-defined, understandable system specifications. < r>• Develop implementation plans including configuration, integration, security, and long-term maintenance. < r>• Manage application roll-outs, data implementations, and upgrades across the organization. < r>• Participate in system design, documentation creation (e.g., guides, checklists, diagrams), and ongoing improvements. < r>• Support developers in meeting targets and resolving roadblocks. < r>• Investigate and resolve technical or workflow issues reported by users or team members. < r>• Provide training sessions and develop user knowledge bases to support application usage. < r>• Coordinate and contribute to the development of IT security policies and compliance measures. < r>
Qualifications:
• Bachelor’s degree in Information Technology or any related field
• Strong understanding of system development life cycles and design practices. < r>• Proven ability to translate client/stakeholder requirements into technical documentation. < r>• Familiarity with data modeling, security best practices, and information systems architecture. < r>• Strong verbal and written communication skills; able to clearly communicate technical concepts to non-technical audiences. < r>• Highly organized, dependable, and responsive, especially in fast-paced or time-sensitive situations. < r>
BENEFITS:
• Monthly Incentives (Performance, Attendance, etc.) < r>• Meal and Transportation Allowance < r>• Private Health Insurance < r>• Leaves are convertible to cash < r>• Performance-based salary increase and bonuses < r>• Events and activities (Company Outing, Monthly Dinner, Sports Activities, etc.) < r>• Incentives for JLPT passers (N1-N3) < r>• Bereavement Assistance < r>•Calamity Assistance < r>• Referral Incentives < r>• Incentives for ISTQB passer < r>+Signing Bonus
*Terms and Conditions Apply
Work arrangement: Full time, onsite, 9am-6pm (fixed weekends off)
This advertiser has chosen not to accept applicants from your region.
1
Systems Analyst
Makati, National Capital Region
Eteam Workforce Private Corporation
Posted 27 days ago
Job Viewed
Job Description
MAIN RESPONSIBILITIES:
• Develops detailed program specifications and logic flow charts to be used in coding and documenting system's br>software programs.
• Assesses and develops input and output requirements to formulate system limitation of the program and < r>recommends appropriate design to meet the department user's requirements.
• Evaluates and designs existing or proposed systems for comparison of the existing and new functionalities of the < r>system.
• Coordinates with the System Administration Department (SAD) and Data Center Operations Department (DCOD) < r>on the applications programming and operations during deployment based on work instructions.
• Develops internal controls from the system and ensures that programs work together properly. < r>• Implements project schedules and timetables to ensure quality and timely delivery of the program. < r>• Prepares test data and scripts for all conditions prior testing. < r>• Participates in the installation and integration of new system to ensure that the new functionalities will not interrupt the existing < r>system procedures.
• Supervises Programmers (Senior Programmer, Analyst Programmer, Outsourced Programmer) on development < r>efforts and system support requirements.
• Researches and defines functions involving existing systems and programs. < r>• Ensures the implementation of the standards coding, software development and system documentation set by < r>BASSD Head.
• Coordinates with the ITG Head Data Center Operations Engineers for the monitoring of periodic processing or any < r>special runs that may be required for assigned systems.
OTHER RESPONSIBILITIES:
• Functions as Senior Programmer as needed. < r>• Adheres to the provisions of the bank's Code of Conduct and Discipline. < r>• Reports any fraudulent, suspicious acts or unlawful activities / transactions immediately to immediate head to < r>preempt potential risks to the bank.
• Attends training and seminars deemed necessary such as company’s CORE-PRO, Vision Casting & Culture
• Maintain cleanliness and orderliness in the work station. < r>• Ensures proper upkeep/maintenance of assigned equipment. < r>• Uses Unit resources, i.e., utilities, supplies, judiciously. < r>• Performs other functions that may be assigned from time to time.
• Develops detailed program specifications and logic flow charts to be used in coding and documenting system's br>software programs.
• Assesses and develops input and output requirements to formulate system limitation of the program and < r>recommends appropriate design to meet the department user's requirements.
• Evaluates and designs existing or proposed systems for comparison of the existing and new functionalities of the < r>system.
• Coordinates with the System Administration Department (SAD) and Data Center Operations Department (DCOD) < r>on the applications programming and operations during deployment based on work instructions.
• Develops internal controls from the system and ensures that programs work together properly. < r>• Implements project schedules and timetables to ensure quality and timely delivery of the program. < r>• Prepares test data and scripts for all conditions prior testing. < r>• Participates in the installation and integration of new system to ensure that the new functionalities will not interrupt the existing < r>system procedures.
• Supervises Programmers (Senior Programmer, Analyst Programmer, Outsourced Programmer) on development < r>efforts and system support requirements.
• Researches and defines functions involving existing systems and programs. < r>• Ensures the implementation of the standards coding, software development and system documentation set by < r>BASSD Head.
• Coordinates with the ITG Head Data Center Operations Engineers for the monitoring of periodic processing or any < r>special runs that may be required for assigned systems.
OTHER RESPONSIBILITIES:
• Functions as Senior Programmer as needed. < r>• Adheres to the provisions of the bank's Code of Conduct and Discipline. < r>• Reports any fraudulent, suspicious acts or unlawful activities / transactions immediately to immediate head to < r>preempt potential risks to the bank.
• Attends training and seminars deemed necessary such as company’s CORE-PRO, Vision Casting & Culture
• Maintain cleanliness and orderliness in the work station. < r>• Ensures proper upkeep/maintenance of assigned equipment. < r>• Uses Unit resources, i.e., utilities, supplies, judiciously. < r>• Performs other functions that may be assigned from time to time.
This advertiser has chosen not to accept applicants from your region.
2
Systems Analyst - Cebu
Cebu, Cebu
JK Network Services
Posted 5 days ago
Job Viewed
Job Description
HIRING: Systems Analyst (Cebu) | Php 80,000 gross
br>Position: Systems Analyst
Company Industry: Information Technology / Software Development
Work Location: Cebu IT Park (Onsite)
Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM < r>Salary: Up to PHP 80,000 (Negotiable depending on qualifications)
Work Set Up: Onsite
JOB REQUIREMENTS:
Bachelor's Degree in Computer Science, Information Technology, or related field
At least 3 years of experience in system analysis or similar role
Strong knowledge in systems design, databases, and SDLC
Experience in gathering and documenting business requirements
Excellent communication and problem-solving skills
JOB RESPONSIBILITIES:
Analyze and evaluate current systems and processes
Gather and document detailed business and technical requirements
Collaborate with developers and stakeholders to design system enhancements
Conduct testing and validation of new systems or upgrades
Provide support and troubleshooting for system issues
RECRUITMENT PROCESS: (ONLINE)
HR Interview
Technical Assessment
Hiring Manager Interview
Job Offer
br>Position: Systems Analyst
Company Industry: Information Technology / Software Development
Work Location: Cebu IT Park (Onsite)
Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM < r>Salary: Up to PHP 80,000 (Negotiable depending on qualifications)
Work Set Up: Onsite
JOB REQUIREMENTS:
Bachelor's Degree in Computer Science, Information Technology, or related field
At least 3 years of experience in system analysis or similar role
Strong knowledge in systems design, databases, and SDLC
Experience in gathering and documenting business requirements
Excellent communication and problem-solving skills
JOB RESPONSIBILITIES:
Analyze and evaluate current systems and processes
Gather and document detailed business and technical requirements
Collaborate with developers and stakeholders to design system enhancements
Conduct testing and validation of new systems or upgrades
Provide support and troubleshooting for system issues
RECRUITMENT PROCESS: (ONLINE)
HR Interview
Technical Assessment
Hiring Manager Interview
Job Offer
This advertiser has chosen not to accept applicants from your region.
3
PRINCIPAL SYSTEMS ANALYST
Muntinlupa, National Capital Region
onsemi
Posted 25 days ago
Job Viewed
Job Description
**Job Summary:**
**onsemi** is looking for a Sr Business Planning Analyst with expertise in Supply Chain, Planning, Inventory and Oracle eBS, to play a key role in designing, implementing, and extending applications used at **onsemi** . This position will be responsible for leading the functional design, configurations, and support of the applications with primary focus on global deployment of applications. Core activities will include gathering, configuring of standard applications, gap analysis, functional design of application extensions and interfaces, to provide Oracle support subject matter expertise for multiple modules in multiple geographies.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
**onsemi** is looking for a Sr Business Planning Analyst with expertise in Supply Chain, Planning, Inventory and Oracle eBS, to play a key role in designing, implementing, and extending applications used at **onsemi** . This position will be responsible for leading the functional design, configurations, and support of the applications with primary focus on global deployment of applications. Core activities will include gathering, configuring of standard applications, gap analysis, functional design of application extensions and interfaces, to provide Oracle support subject matter expertise for multiple modules in multiple geographies.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
4
Business Systems Analyst
Manila, Metropolitan Manila
Ben Edictio Search
Posted today
Job Viewed
Job Description
**Qualifications**:
- At least 5 years Business Systems Analysis experience in IT
- At least 1 year programming experience is preferred
- Background in Finance, Insurance or Accounting projects is a must or from Banking industries
Works with business partners within one or more business organizations to provide business solutions aligned with business strategies, understands the needs of the business users, analyzes the business requirements to determine the solution options.
- At least 5 years Business Systems Analysis experience in IT
- At least 1 year programming experience is preferred
- Background in Finance, Insurance or Accounting projects is a must or from Banking industries
Works with business partners within one or more business organizations to provide business solutions aligned with business strategies, understands the needs of the business users, analyzes the business requirements to determine the solution options.
This advertiser has chosen not to accept applicants from your region.
5
Information Technology
Tagum, Davao del Norte
Pro-hygienics Corporation
Posted today
Job Viewed
Job Description
INFORMATION TECHNOLOGY
GRADUATE OF ANY COMPUTER COURSES INFORMATION TECHNOLOGY / COMPUTER SCIENCE/ COMPUTER PROGRAMMING/ COMPUTER SERVICING NCII/ BSBA Marketing/ Entrepreneurship/ Associate / Undergrad / Vocational
Job Description: Sales Staff, Assisting customers inquiries for a computer products and accessories
Deployment: Gaisano Mall, Tagum City
WILLING TO START IMMEDIATELY.
**Job Types**: Full-time, Permanent
**Salary**: Php10,000.00 - Php14,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
yes
GRADUATE OF ANY COMPUTER COURSES INFORMATION TECHNOLOGY / COMPUTER SCIENCE/ COMPUTER PROGRAMMING/ COMPUTER SERVICING NCII/ BSBA Marketing/ Entrepreneurship/ Associate / Undergrad / Vocational
Job Description: Sales Staff, Assisting customers inquiries for a computer products and accessories
Deployment: Gaisano Mall, Tagum City
WILLING TO START IMMEDIATELY.
**Job Types**: Full-time, Permanent
**Salary**: Php10,000.00 - Php14,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
yes
This advertiser has chosen not to accept applicants from your region.
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6
Systems Engineer
Taguig, National Capital Region
Cognizant
Posted 5 days ago
Job Viewed
Job Description
**Job Summary**
The Systems Engineer role is crucial in ensuring seamless IT operations within our organization. With a focus on incident management and service desk operations the candidate will leverage their expertise in Service Now and Windows environments. This hybrid position offers the opportunity to work in a dynamic setting contributing to the companys efficiency and societal impact.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure business continuity.
+ Provide technical support and guidance to service desk teams enhancing their ability to address user issues effectively.
+ Implement and maintain Service Now workflows to streamline IT service management processes.
+ Collaborate with cross-functional teams to identify and address system vulnerabilities ensuring robust security measures.
+ Monitor system performance and proactively identify areas for improvement to optimize operations.
+ Develop and maintain documentation for incident management processes ensuring clarity and consistency.
+ Assist in the configuration and deployment of Windows systems ensuring compatibility and performance.
+ Analyze incident trends to develop strategies for reducing recurrence and improving response times.
+ Coordinate with vendors and external partners to resolve complex technical issues ensuring timely solutions.
+ Provide training and support to end-users enhancing their understanding of system functionalities.
+ Participate in regular audits and assessments to ensure compliance with industry standards and best practices.
+ Contribute to the development of IT policies and procedures aligning with organizational goals and objectives.
+ Support the integration of new technologies and systems facilitating smooth transitions and minimizing disruptions.
**Qualifications**
+ Possess strong analytical skills to diagnose and resolve technical issues efficiently.
+ Demonstrate proficiency in Service Now with a solid understanding of its capabilities and applications.
+ Have experience in incident management showcasing the ability to handle high-pressure situations calmly.
+ Exhibit excellent communication skills enabling effective interaction with team members and stakeholders.
+ Show familiarity with Windows environments ensuring smooth operation and maintenance.
+ Display a proactive approach to identifying and addressing potential system vulnerabilities.
+ Hold a bachelors degree in Computer Science or a related field providing a strong foundation for technical expertise.
**Certifications Required**
ITIL Foundation Certification Service Now Administrator Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The Systems Engineer role is crucial in ensuring seamless IT operations within our organization. With a focus on incident management and service desk operations the candidate will leverage their expertise in Service Now and Windows environments. This hybrid position offers the opportunity to work in a dynamic setting contributing to the companys efficiency and societal impact.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure business continuity.
+ Provide technical support and guidance to service desk teams enhancing their ability to address user issues effectively.
+ Implement and maintain Service Now workflows to streamline IT service management processes.
+ Collaborate with cross-functional teams to identify and address system vulnerabilities ensuring robust security measures.
+ Monitor system performance and proactively identify areas for improvement to optimize operations.
+ Develop and maintain documentation for incident management processes ensuring clarity and consistency.
+ Assist in the configuration and deployment of Windows systems ensuring compatibility and performance.
+ Analyze incident trends to develop strategies for reducing recurrence and improving response times.
+ Coordinate with vendors and external partners to resolve complex technical issues ensuring timely solutions.
+ Provide training and support to end-users enhancing their understanding of system functionalities.
+ Participate in regular audits and assessments to ensure compliance with industry standards and best practices.
+ Contribute to the development of IT policies and procedures aligning with organizational goals and objectives.
+ Support the integration of new technologies and systems facilitating smooth transitions and minimizing disruptions.
**Qualifications**
+ Possess strong analytical skills to diagnose and resolve technical issues efficiently.
+ Demonstrate proficiency in Service Now with a solid understanding of its capabilities and applications.
+ Have experience in incident management showcasing the ability to handle high-pressure situations calmly.
+ Exhibit excellent communication skills enabling effective interaction with team members and stakeholders.
+ Show familiarity with Windows environments ensuring smooth operation and maintenance.
+ Display a proactive approach to identifying and addressing potential system vulnerabilities.
+ Hold a bachelors degree in Computer Science or a related field providing a strong foundation for technical expertise.
**Certifications Required**
ITIL Foundation Certification Service Now Administrator Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Systems Engineer
Cognizant
Posted 19 days ago
Job Viewed
Job Description
**Job Summary**
We are seeking a Systems Engineer with 3 to 5 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management BMC Helix Service Desk and Service Desk App Support. This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in ensuring the smooth operation of our IT services contributing to the overall success of the company.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure service continuity.
+ Provide technical support for Service Desk applications ensuring optimal performance and user satisfaction.
+ Utilize BMC Remedy to track manage and resolve service desk tickets in a timely manner.
+ Ensure SLA and queue management.
+ Collaborate with cross-functional teams to identify and implement solutions for recurring issues.
+ Monitor system performance and proactively address potential problems before they impact users.
+ Develop and maintain documentation for incident management processes and procedures.
+ Train and mentor junior team members on best practices and troubleshooting techniques.
+ Participate in rotational shifts to provide 24/7 support coverage for critical systems.
+ Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.
+ Communicate effectively with stakeholders to provide updates on incident status and resolution timelines.
+ Ensure compliance with company policies and industry standards for incident management and service desk operations.
+ Continuously improve service desk processes to enhance efficiency and user experience.
+ Contribute to the development and implementation of IT service management strategies.
**Qualifications**
+ Possess a strong background in Incident Management with a proven track record of resolving complex issues.
+ Have extensive experience with Service Desk operations and support.
+ Demonstrate proficiency in using BMC Remedy for ticket management and incident tracking.
+ Exhibit excellent problem-solving skills and the ability to work under pressure.
+ Show strong communication skills to interact effectively with users and stakeholders.
+ Have a proactive approach to identifying and addressing potential system issues.
**Certifications Required**
ITIL Foundation Certification BMC Remedy Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a Systems Engineer with 3 to 5 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management BMC Helix Service Desk and Service Desk App Support. This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in ensuring the smooth operation of our IT services contributing to the overall success of the company.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure service continuity.
+ Provide technical support for Service Desk applications ensuring optimal performance and user satisfaction.
+ Utilize BMC Remedy to track manage and resolve service desk tickets in a timely manner.
+ Ensure SLA and queue management.
+ Collaborate with cross-functional teams to identify and implement solutions for recurring issues.
+ Monitor system performance and proactively address potential problems before they impact users.
+ Develop and maintain documentation for incident management processes and procedures.
+ Train and mentor junior team members on best practices and troubleshooting techniques.
+ Participate in rotational shifts to provide 24/7 support coverage for critical systems.
+ Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.
+ Communicate effectively with stakeholders to provide updates on incident status and resolution timelines.
+ Ensure compliance with company policies and industry standards for incident management and service desk operations.
+ Continuously improve service desk processes to enhance efficiency and user experience.
+ Contribute to the development and implementation of IT service management strategies.
**Qualifications**
+ Possess a strong background in Incident Management with a proven track record of resolving complex issues.
+ Have extensive experience with Service Desk operations and support.
+ Demonstrate proficiency in using BMC Remedy for ticket management and incident tracking.
+ Exhibit excellent problem-solving skills and the ability to work under pressure.
+ Show strong communication skills to interact effectively with users and stakeholders.
+ Have a proactive approach to identifying and addressing potential system issues.
**Certifications Required**
ITIL Foundation Certification BMC Remedy Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
8
Business Systems Analyst - Pasig
National Capital Region, National Capital Region
HR Network Inc
Posted 17 days ago
Job Viewed
Job Description
WORK SCOPE: Responsible for bridging the stakeholders/clients and the technical team and spearheads business project requirements to maximize productivity and communication. Helps with the continuous improvement of both new and old IT systems by analyzing business requirements, recommends improvements and controls, and documents all recommendations and modifications.
br>JOB DESCRIPTION:
1. RESPONSIBILITIES AND DUTIES:
Consults with clients and stakeholders to ascertain strategic goals and business needs
Collaborates with IT to design systems that meet strategic goals
Spearheads IT project requirements by identifying project milestones, phases, and elements; forms project teams within a specified project budget
Creates and presents reports to clients and stakeholders for project updates and recommendations
Surveys, designs, and implements a system that’s ideal for the user experience < r>Analyze, and tests both old and new systems through sampling, modeling, and soliciting feedback
Recommends controls and improvements by identifying problems and documents improved procedures
Calculates the cost-effectiveness of a new system versus an old system
Develops specifications and templates for software engineers to follow
Performs risk assessments on legacy systems as well as proposed systems
Document project requirements and business case
Ensures specification of requirements & technological solution is clear & complete
Determines and ensures completeness of application/solution and facilitate UAT
Deploys application/solution and facilitates the training delivery
Act as subject matter expert for application/solution
Ensures that project Business Requirements methodology, procedures, and templates have been complied with
REQUIREMENTS:
1. EDUCATION: Graduate of Computer Science, Information Systems, Management Information Systems, or related
2. SKILLS
At least 2 years of systems analysis and design experience
Experienced in the following: System and business analysis, developing and analyzing project needs; analyzing process flows, inputs, and outputs
Must be adept in MS Word, MS Excel, and MS Powerpoint
Fluent proficiency level in both English and Tagalog oral and written communication
Must be familiar with databases languages such as sqlserver, mysql, postgresql, and redshift
Must be familiar with coding languages such as PHP, Code Igniter, Laravel, Javascript, Kotlin, Swift
WORK SCHEDULE:
Number or hours excluding lunch break: 8 hours (total of 9 hours with lunch break)
Shift Schedule: AM: 8AM-5PM
Work schedule: 5-day work week with weekends off
br>JOB DESCRIPTION:
1. RESPONSIBILITIES AND DUTIES:
Consults with clients and stakeholders to ascertain strategic goals and business needs
Collaborates with IT to design systems that meet strategic goals
Spearheads IT project requirements by identifying project milestones, phases, and elements; forms project teams within a specified project budget
Creates and presents reports to clients and stakeholders for project updates and recommendations
Surveys, designs, and implements a system that’s ideal for the user experience < r>Analyze, and tests both old and new systems through sampling, modeling, and soliciting feedback
Recommends controls and improvements by identifying problems and documents improved procedures
Calculates the cost-effectiveness of a new system versus an old system
Develops specifications and templates for software engineers to follow
Performs risk assessments on legacy systems as well as proposed systems
Document project requirements and business case
Ensures specification of requirements & technological solution is clear & complete
Determines and ensures completeness of application/solution and facilitate UAT
Deploys application/solution and facilitates the training delivery
Act as subject matter expert for application/solution
Ensures that project Business Requirements methodology, procedures, and templates have been complied with
REQUIREMENTS:
1. EDUCATION: Graduate of Computer Science, Information Systems, Management Information Systems, or related
2. SKILLS
At least 2 years of systems analysis and design experience
Experienced in the following: System and business analysis, developing and analyzing project needs; analyzing process flows, inputs, and outputs
Must be adept in MS Word, MS Excel, and MS Powerpoint
Fluent proficiency level in both English and Tagalog oral and written communication
Must be familiar with databases languages such as sqlserver, mysql, postgresql, and redshift
Must be familiar with coding languages such as PHP, Code Igniter, Laravel, Javascript, Kotlin, Swift
WORK SCHEDULE:
Number or hours excluding lunch break: 8 hours (total of 9 hours with lunch break)
Shift Schedule: AM: 8AM-5PM
Work schedule: 5-day work week with weekends off
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