342 Networking jobs in the Philippines

**On Site, Night Shift

We seek individuals who prioritize self-awareness and engage in daily self-reflection, demonstrating a commitment to'integrity' in all aspects of their lives.

'bty DSO Management OPC'(Thinqbetter) is an administrative support office for dental offices based in the United States (U.S.). We work directly with U.S. dental offices that are associated with us. We are not just an outsourcing company; instead, we work directly with them in Northgate Alabang City. We are looking for individuals who aspire to be better than yesterday and are committed to learning and growing every day.

Key Responsibilities:

• Assist in the installation, configuration, and maintenance of hardware, servers, networking equipment, and software systems.
• Provide tier 1 and tier 2 technical support to staff via phone, email, and remote tools for various IT-related issues.
• Troubleshoot and resolve network connectivity, software errors, and hardware malfunctions using diagnostic tools and methodologies.
• Manage Active Directory user accounts, group policies, and access control lists within enterprise environments.
• Manage user accounts, permissions, and access levels within 3rd-party platforms such as cloud services and practice management software.
• Monitor system performance, track uptime, and conduct scheduled backups with verification.
• Maintain and track IT asset inventory, including end-user devices, peripherals, and network hardware.
• Assist in end-user training on new technologies, applications, and security awareness best practices.
• Create and maintain technical documentation, standard operating procedures, and user guides.
• Stay informed on emerging IT trends, security threats, and technology upgrades; recommend improvements.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience.
• 1–2 years of hands-on experience in IT support, systems administration, or a similar technical role.
• Proficiency with operating systems—specifically Windows.
• Basic understanding of TCP/IP networking, DNS, DHCP, VPN, and troubleshooting tools such as ping, tracert, and nslookup.
• Excellent problem-solving skills with strong attention to technical detail.
• Strong verbal and written communication skills for technical and non-technical audiences.
• Ability to work independently and as part of a collaborative IT support team.

Preferred Qualifications

• Experience with hardware diagnostics, replacement, and upgrades.
• Familiarity with cybersecurity principles, endpoint protection, and data loss prevention strategies.
• Relevant certifications such as CompTIA A+, Network+, Security+ are an advantage.
• Soft Skills:
• Strong analytical thinking and troubleshooting approach.
• Clear and professional communication skills.
• Ability to manage multiple support tickets and IT projects under pressure.
• High customer service orientation and commitment to service-level agreements.
• Php 30,000-Php 35, 000.00{Starting salary}

Benefits

• Competitive salary package commensurate with work experience
• Comprehensive benefits package including health insurance
• Opportunities for professional development and career growth
• Supportive and inclusive work environment
• Dynamic and inclusive workplace culture

On Site, Night Shift

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise

Work Location: In person

Our company is developing two separate mobile applications:

• Social Networking App – a community platform with profiles, chats, and matching features, similar in functionality to well-known apps such as Grindr, Hornet, and Romeo.
• Services Marketplace – a platform for listing and booking various services (home services, cleaning, repairs, etc.).

We are looking for an experienced Project Manager who can oversee both projects in parallel: manage timelines, coordinate designers, developers, and QA, and ensure timely delivery of key features.

Responsibilities:

• Manage the full project lifecycle of mobile applications.
• Coordinate remote teams of developers, designers, and QA.
• Define requirements, prioritize tasks, and ensure deadlines are met.
• Oversee implementation of social networking features (profiles, chats, matching system).
• Oversee implementation of marketplace features (provider listings, bookings, payments).
• Provide regular progress reports and ensure transparency.

Requirements:

• Proven experience as a Project Manager for mobile applications.
• Familiarity with Agile methodology and tools such as Jira, Trello, or Asana.
• Experience managing distributed teams.
• Strong organizational and communication skills.

Preferred:

• Experience with social networking or marketplace apps.
• Understanding of chat systems, maps, and user verification flows.

Compensation:

• $1200–1600/month depending on experience.
• Full-time, remote.

How to Apply:

Please include a cover letter with your application and answer the following:

• Describe your experience managing mobile app projects.
• Have you used or studied apps like Grindr, Hornet, or Romeo? Please describe your experience in detail: what you like about these apps, what you don't like, which features you think are well-implemented, and which could be improved.
• Why do you think you are a good fit for this role?

Job Type: Full-time

Pay: Php70, Php90,000.00 per month

Benefits:

• Work from home

Work Location: Remote

Description:

Our company is developing two separate mobile applications:

1. Social Networking App – a community platform with profiles, chats, and matching features, similar in functionality to well-known apps such as Grindr, Hornet, and Romeo.
2. Services Marketplace – a platform for listing and booking various services (home services, cleaning, repairs, etc.).

We are looking for an experienced Project Manager who can oversee both projects in parallel: manage timelines, coordinate designers, developers, and QA, and ensure timely delivery of key features.

Responsibilities:

• Manage the full project lifecycle of mobile applications.
• Coordinate remote teams of developers, designers, and QA.
• Define requirements, prioritize tasks, and ensure deadlines are met.
• Oversee implementation of social networking features (profiles, chats, matching system).
• Oversee implementation of marketplace features (provider listings, bookings, payments).
• Provide regular progress reports and ensure transparency.

Requirements:

• Proven experience as a Project Manager for mobile applications.
• Familiarity with Agile methodology and tools such as Jira, Trello, or Asana.
• Experience managing distributed teams.
• Strong organizational and communication skills.

Preferred:

• Experience with social networking or marketplace apps.
• Understanding of chat systems, maps, and user verification flows.

Compensation:

• $1200–1600/month depending on experience.
• Full-time, remote.

How to Apply:

Please include a cover letter with your application and answer the following:

1. Describe your experience managing mobile app projects.
2. Have you used or studied apps like Grindr, Hornet, or Romeo? Please describe your experience in detail: what you like about these apps, what you don't like, which features you think are well-implemented, and which could be improved.
3. Why do you think you are a good fit for this role?

Technical Support Engineer II – Networking & Linux

Location: Manila, Philippines (Onsite – vendor office)

Compensation & Benefits: ₱100,000+ per month

Benefits:

• 13th month pay included
• Growth opportunity with a global technology leader
• Exposure to international enterprise clients

Company background: global technology vendor specializing in networking and security software solutions

Urgency: 4 Open Roles (1 closed)

Work Schedule:

• Flexible working hours: 7 AM – 5 PM (9 hours/day).
• On-call support required occasionally (once a month, weekend standby).
• Average 2–3 support cases per day.
• No night shifts.

Employment Type: Permanent / Full-time

Company Overview

Our client, a global technology vendor specializing in networking and security software solutions, is urgently hiring Technical Support Engineer II professionals in Manila. In this role, you will be part of a team providing high-quality technical support to large enterprise clients and external vendors worldwide.

This is a career-defining opportunity for technical professionals with strong networking and Linux skills who are looking to grow in an international, fast-paced environment.

Role Summary

As a Technical Support Engineer II, you will serve as the frontline technical expert for enterprise customers, troubleshooting and resolving complex issues related to networking (routing & switching), Linux environments, and system automation. You will work closely with external stakeholders (software vendors and enterprise clients) to provide professional, solutions-oriented support.

This is not an internal IT support role – the focus is on enterprise-grade external customer support.

Key Responsibilities

• Provide advanced technical support to enterprise customers in networking, routing, switching, and Linux environments.
• Troubleshoot incidents, analyze root causes, and deliver timely resolutions.
• Manage 2–3 support cases per day, including on-call coverage (approx. once a month, no night shifts).
• Collaborate with global engineering and vendor teams to resolve escalated cases.
• Document troubleshooting steps, knowledge base articles, and best practices.
• Continuously improve efficiency through scripting or automation (nice to have).

Mandatory Skillset

• Strong hands-on knowledge in:
• Networking (routing & switching, VLANs, STP, trunking, MAC tables, etc.)
• Routers & Switches (Cisco, Juniper, or equivalent)
• Linux troubleshooting & administration (commands, logs, processes, networking)
• Enterprise-grade troubleshooting and customer support experience.
• Ability to explain and resolve issues in a clear, professional manner with large organizations.

Nice-to-Have Skills

• Scripting / Automation (Python, Shell, or similar).
• CCNA / CCNP certifications (not mandatory, but a strong plus).
• Prior experience supporting software vendors or enterprise-grade clients in security or networking.

Candidate Profile

4–5 years of technical support experience

Hands-on troubleshooting of networking & Linux issues

Background in supporting external enterprise clients (not just internal IT teams)

Ability to answer core routing, switching, and Linux troubleshooting questions during interviews

Job Types: Full-time, Permanent

Pay: Php90, Php100,000.00 per month

Benefits:

• Opportunities for promotion

Application Question(s):

• Total years of Scripting / Automation (Python, Shell, or similar)? (Nice to have)
• Do you have prior experience supporting software vendors or external enterprise-grade clients in security or networking? Pls share total years & Company name (experience in Global companies or major regional corporations Operate complex networks/data centers with routers, switches, firewalls, Linux servers).
• Total years of hands-on troubleshooting of networking & Linux issues?
• What is your last drawn average salary and expected salary per month in PHP currency?

Education:

• Bachelor's (Preferred)

Experience:

• Computer networking (routing): 6 years (Preferred)
• VLANs: 6 years (Preferred)
• STP: 6 years (Preferred)
• truncking: 6 years (Preferred)
• MAC tables: 6 years (Preferred)
• Routers & Switches (Cisco, Juniper, or equivalent: 6 years (Preferred)
• Linux troubleshoot-commands, logs, processes, networking: 6 years (Preferred)
• support enterprise-grade clients in security/networking: 3 years (Preferred)

License/Certification:

• CCNA / CCNP certifications (not mandatory, but preferred)? (Preferred)

Work Location: In person

We are looking for an experienced networking and Office 365 Administrator to join our industry specific IT helpdesk team. This position is remote working from home and whilst you would be joining our current team of Manila based staff, you would be required to work autonomously to take incoming customer calls and resolve helpdesk tickets and projects on your own. For this reason we require a highly experienced Level 2 consultant for this position.

As our clients are all English speaking and you will be communicating with them directly, you must have excellent verbal (conversational) and written English.

You will be required to work Monday to Friday between the hours of 4.30am and 4pm, so this can mean early morning starts to meet these hours. A laptop and headset will be provided however you will need to have high speed internet in your home as well as a quiet distraction and background noise free environment to be able to conduct customer calls professionally.

The first few weeks of the position will initially be an entry level position of Level 1 with the anticipation that you will already have the skills and experience to be able to progress to a Level 2 workload within 1-2 months.

The selected candidate must able to meet ALL of the following criteria:

• Excellent verbal (conversational) and written English skills.
• Available for Full Time work and the ability to work from home within the hours of 4.30am to 4pm.
• Self-Managing and capable of completing projects on time and independently.
• Minimum 2-year experience in an IT Helpdesk or a technical support role
• Current NBI Clearance
• Troubleshooting and diagnosing a wide range of hardware, software and network issues
• Preparation and installation of new hardware (such as computers, printers, switches, and wireless access points)
• Experience with Sophos firewalls, 3cx Telephone Software and Ubiquiti (UniFi) equipment
• Experience with Microsoft Office365 Mail server and software packages including creating new tenants, hybrid environments with on premises exchange servers, migration of accounts into Office365 and Azure AD (Active Directory)

Experience in the following items would be advantageous but are not essential:

• AWS, SQL Server – Power BI/Lists knowledge

In the first few weeks at the introductory Level 1 stage, your day-to-day tasks would be:

• Taking incoming customer phone calls from our clients to create helpdesk tickets and to troubleshoot and resolve where possible (with escalation to Level 2 where not possible)
• Completing helpdesk tickets assigned to you which can include creating new users, terminating users, troubleshooting printers, telephones & computers as well as basic networking/connectivity issues.
• Preparation of new computers for delivery to clients
• Creating accounts and setting up client VPN's for remote access

Upon progression to Level 2, some of your additional duties would include:

• Raising tickets with external 3rd party hardware, software and service provider companies and working with them to resolve more complex issues escalated from Level 1 staff
• Sophos firewall troubleshooting and configuration including creation of site to site VPN's
• Unifi device troubleshooting and configuration.
• Advanced troubleshooting and resolution of networking, hardware, and software issues
• Office365 and AzureAD configuration and maintenance, including spam email filtering

If you have the skills and experience listed above and feel this role will suit you, please submit your application and keep an eye on your email for a preliminary interview request.

We are looking for a Customer Service Representative to join our dynamic team and help us deliver outstanding support to our valued users. If you're passionate about communication, live-streaming, and building great user experiences, this role is for you

Responsibilities:

• Provide daily responses and take care of users via LINE OA channels.
• Respond promptly to users, coordinate with multiple departments to resolve issues, and monitor until problems are solved.
• Host live-streaming sessions to announce and promote activities for users from time to time.
• Actively follow up and take care of mid-level users to ensure engagement and satisfaction.
• Handle other tasks as assigned by the supervisor.

Requirements:

• Thai nationality.
• Bachelor's degree in any field.
• 1–2 years of work experience; prior experience in a similar industry is preferred.
• Background in customer service or user operations in live-streaming, social media, or related platforms is an advantage.
• Excellent communication, empathy, negotiation, and interpersonal skills.
• Good command of English (able to use as a working language).
• Responsible, accountable, and able to work under pressure in a fast-paced environment.

Job Type: Full-time

Work Location: In person

Provide the following specific Telecom Service Delivery (SD) Services, to include:

(1) Manage the delivery of Circuits for simple to complex corporate network infrastructure projects involving dark fiber, leased circuits, inside plant fiber, outside plant fiber and IP Transit from order completion through delivery;

(2) Provide complete program management in delivery of circuits including: access management, Service Provider management, circuit provisioning, field team coordination, testing of circuits, acceptance and handover of circuits with necessary documentation;

(3) Manage the delivery of the following products: Dark Fiber, Wavelength Division Multiplex (WDM), Ethernet and IP transit, etc.;

(4) Coordinate the acquisition and delivery of circuits, including communications with client network deployment engineers, network technical project manager, and global network acquisition resources;

(5) Assist program manager with update of internal/cross-functional processes if required;

(6) Track milestones and proactively drive any activities that may jeopardize network or telecom orders from completing on time;

(7) Provide thorough and timely status (both in writing and orally) throughout the entire implementation life cycle in network and telecom order tracking system, including communicating Service Provider provisioning/install lead times

The #1 ranked global internet backbone that has connected the world's biggest brands and fueled digital transformation is need of a skilled and experienced NETWORK SUPPORT ENGINEER (SENIOR ROLE)  to join our team. You will play a key role in supporting and managing our network infrastructure, providing technical solutions, and ensuring the smooth operation of our services. You will be expected to handle complex technical issues, manage customer requests, and contribute to process and network improvements.

We are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. This is thepermanent recruitment with our client.

The Role:

In this role, you will be part of an international team working in inspiring environments in Solna. We aim to provide the best possible customer experience throughout the onboarding, customer support, service assurance, and billing processes.

Together with our team, you will support our customers through telephone, e-mail or web interface. Apart from troubleshooting, your responsibilities will also include interacting with peers and update customers on a regular basis to resolve each case in an efficient and qualitative way. With your superior ability to satisfy customers, you aim to exceed their expectations.

Key Responsibilities:

• Conduct in-depth analysis and troubleshooting of customer issues.
• Manage the escalation process and maintain ownership throughout.
• Form and lead case-specific task forces to drive incident resolution.
• Maintain detailed case histories and produce Root Cause Analysis and Reason For Outage reports.
• Monitor SLA thresholds and follow up with internal and external stakeholders.
• Handle customer requests via telephone, email, and web interface.
• Log all actions and interactions in the appropriate system.
• Ensure timely resolution or restoration of service.
• Contribute to process improvements and share knowledge within the team.
• Initiate improvements in customer solutions, processes, and networks.
• Uphold company values and code of ethics in daily tasks.
• Communication regularly and effectively with customers and provide updates on ongoing incidents and log all actions taken in the appropriate system

Qualifications & Skills:

• Experience: 5-8 years or more in a similar role.
• Education: University degree in Network Engineering, Communication Systems, or equivalent technical knowledge and experience.
• Certifications: Industry certifications such as CCNA, CCNP, JNCIA, OCI, Mikro Tik, Ciena or similar (Cisco, Juniper, Signaling).
• Solid experience with Cisco, Juniper, Ethernet/IP technologies, BGP, OSPF, MPLS, DWDM, Signaling , IPX/GRX
• Strong knowledge of IP technologies and telecommunication layers (transmission, voice, roaming, Ethernet).
• Troubleshoot and resolve technical issues related to internet and cloud products, including Wavelengths, Ethernet, Smart IP VPN, International Voice, Signaling and optical fiber product.
• Excellent analytical and troubleshooting capabilities.
• Fluent in English (written and spoken) at a highly technical and professional level.
• Ability to handle multiple issues simultaneously and perform under stress.
• Excellent communication and collaboration skills.
• Adaptability to new routines, support systems, and technologies.
• Detail-oriented with a knack for complex technical troubleshooting.
• You have worked with large network management
• Understanding of different network architecture, components and signeting
• Knowledge of VOIP, OSI model and Backbone network (Merit)
• A good understanding of a multi-cultural environment and interest to work in such
• An ambition to improve your work environment and routines
• Interest in putting in the effort to connect with your team members to create a positive work environment
• ITIL Knowledge
• Basic Programming skills in Python, SQL etc
• Project management experience
• Lean, Six Sigma, BPM and/or other similar discipline

Preferred Qualifications:

• Fluency in additional languages (e.g., Chinese, Spanish, French).
• ITIL Certification

Working Conditions:

• Continuous 24/7/365 shift schedule, including On-Call duty.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities for professional development and certification.
• Competitive salary and benefits package.
• A chance to work on cutting-edge network technologies and contribute to global service improvements.

If you meet the qualifications and are ready to take on new challenges, we would love to hear from you. Please submit your resume to

Functional Overview:

A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.

Duties and Responsibilities:

• Monitor service performance: Use monitoring tools to track service metrics such as uptime, response time, and error rates.
• Identify and troubleshoot issues: Diagnose service problems, identify their root causes, and implement solutions.
• Maintain SLAs: Ensure compliance with service level agreements (SLAs) by monitoring service performance and taking corrective actions as needed.
• Implement service restoration procedures: Develop and implement plans to restore service quickly and minimize downtime.
• Coordinate with other teams: Work closely with operations, development, and infrastructure teams to ensure seamless service delivery.
• Provide technical support: Assist in troubleshooting service issues and providing technical guidance to other team members.
• Document service issues and resolutions: Maintain detailed records of service incidents and their resolutions.
• Report on service performance: Prepare regular reports on service performance, highlighting key metrics and trends.
• Take ownership of all incidents and requests coming into the service desk. While over the phone, email and chat, be able to provide a pleasant support experience while addressing customer's issues and requests, handle escalations and effectively document the details and updates on requests, and issues within the ticketing tools. Ensure all incidents and change requests are documented fully and meet our client's and management's satisfaction before closing.
• Following up on all incidents and requests as per ticket handling procedures. Communicate information between tier II Help Desk Technicians and our clients. Request additional information from clients as per ticket notes and inform clients or partners of closed incidents and requests.
• Be responsible for meeting attendance requirements for your scheduled shifts. Complete any daily assigned tasks that are within your tier responsibility before the end of your shift, or make the next shift aware of any outstanding requests to be completed.
• Serve as the first point of contact for customers seeking technical assistance
• Respond to requests for technical assistance via phone, chat or email.
• Diagnose and resolve technical hardware and software issues
• Advise customers on appropriate actions
• Log all help desk interactions
• Provides high level customer service to clients and customer
• Awareness of customer service principles and practices
• Ability to follow Help Desk procedures while working in an ITIL environment
• Ability to work within team-oriented, collaborative environment
• Ability to rapidly adapt and manage multiple demands concurrently while prioritizing issues in a fast-moving, dynamic environment.
• Maintaining excellent communication, interpersonal, problem solving, and analytical skills and practices
• Escalate to Tier II Help Desk Technicians as needed to resolve issues

Qualification:

• Associate's or Bachelor's degree preferred – Computer Science, Networking or Engineering focus
• 1- 4 years of proven experience in Technical Support or Customer Service Experience
• Experience with service monitoring tools and techniques
• Knowledge of ITIL and other service management frameworks
• Excellent communication  and problem-solving skills.
• Troubleshooting skills: Ability to identify, diagnose, and resolve technical issues.
• Networking basics: Understanding internet connections, IP addresses, VPNs, etc.
• Experience with Specific Tools: like Zendesk, Jira, or ServiceNow
• Ability to work in a fast-paced, team-oriented environment.
• Willing to work in Mandaluyong
• Willing to work in a night shift schedule