Explore numerous team leader job opportunities that match your career aspirations. Team leader positions are available across various industries, offering chances to guide and motivate teams toward achieving common goals. These roles demand excellent communication, problem-solving, and 154 Team Leader jobs in the Philippines
Team Leader
Malate, Metropolitan Manila
4 WAYS GROUP OF COMPANIES
Job Viewed
Job Description
Maintain accurate and up to date records of attendance, schedule and other reports needed
- Ensure the company’s workflow runs efficiently.
- Monitoring the delivery flow and riders
- Support the Operations Manager to highlight operational risks and areas for improvement
- Address customer concerns in reference to products, services rendered or employee interactions
**Job Qualifications**
- Must effectively communicate, lead others and have strong motivational and organizational skills.
- Team management experience
- Excellent leadership and communication skills
- Must be able to express self well in spoken and written English;
- Must have Computer Skills;
- Must have strong navigation skills
- Must have critical thinking and problem-solving skills
- Must have strong analytical skills
- Can work under pressure
- Must be willing to work in Malate, Manila;
- Willing to start ASAP
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Malate, Manila: Reliably commute or willing to relocate with an employer-provided relocation package (required)
- Ensure the company’s workflow runs efficiently.
- Monitoring the delivery flow and riders
- Support the Operations Manager to highlight operational risks and areas for improvement
- Address customer concerns in reference to products, services rendered or employee interactions
**Job Qualifications**
- Must effectively communicate, lead others and have strong motivational and organizational skills.
- Team management experience
- Excellent leadership and communication skills
- Must be able to express self well in spoken and written English;
- Must have Computer Skills;
- Must have strong navigation skills
- Must have critical thinking and problem-solving skills
- Must have strong analytical skills
- Can work under pressure
- Must be willing to work in Malate, Manila;
- Willing to start ASAP
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Malate, Manila: Reliably commute or willing to relocate with an employer-provided relocation package (required)
This advertiser has chosen not to accept applicants from your region.
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Team Leader
Tanauan, Batangas
B-MIRK ENTERPRISES CORPORATION
Posted 8 days ago
Job Viewed
Job Description
A Team Leader oversees a group of individuals, guiding them towards achieving specific goals and objectives. They are responsible for motivating team members, ensuring effective communication, delegating tasks, and providing support to foster a productive and positive work environment.
This advertiser has chosen not to accept applicants from your region.
0
Store Leader
Calamba, Laguna
ACE HARDWARE PHILIPPINES INC.
Posted 9 days ago
Job Viewed
Job Description
-Willing to be assigned in ACE Hardware SM Calamba.
-Leads in the daily store operations. br>-Track daily sales performance vs target sales of staffs and ensures measures are implemented to achieve their goals.
-Maintains store cleanliness and ensures store selling assets are in working conditions.
-Maintains excellent customer service by implementing S.A.L.E.S process.
-Leads in the daily store operations. br>-Track daily sales performance vs target sales of staffs and ensures measures are implemented to achieve their goals.
-Maintains store cleanliness and ensures store selling assets are in working conditions.
-Maintains excellent customer service by implementing S.A.L.E.S process.
This advertiser has chosen not to accept applicants from your region.
1
Site Leader
Tarlac, Tarlac
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
2
Site Leader
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
3
Site Leader
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
4
Site Leader
Pampanga, Pampanga
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
5
Site Leader
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
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6
Site Leader
National Capital Region, National Capital Region
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
7
Site Leader
Laguna, Laguna
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
8
Site Leader
Neksjob Philippines
Posted 15 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. br>You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units.
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.
Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement
This advertiser has chosen not to accept applicants from your region.
9