3 Department Manager jobs in the Philippines
Assistant Manager (Customer Service Department)
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Quality Engineer-Performance & Resilience Management
IBM
Posted 7 days ago
Job Viewed
Job Description
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Must Have: Performance Centre, Load Runner Enterprise, Excellent Communication skills
Knowledge on Performance Engineering and J Meter
Performance Tester with 3+ years of experience in Web, UI and API protocols. The resource should be well versed with all performance testing methodologies. Should be proficient in LoadRunner Enterprise or Performance Center and handle performance scripting and analysis independently.
**Required technical and professional expertise**
Must Have: Performance Centre, Load Runner Enterprise, Excellent Communication skills
Knowledge on Performance Engineering and J Meter
Performance Tester with 3+ years of experience in Web, UI and API protocols. The resource should be well versed with all performance testing methodologies. Should be proficient in LoadRunner Enterprise or Performance Center and handle performance scripting and analysis independently.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Must Have: Performance Centre, Load Runner Enterprise, Excellent Communication skills
Knowledge on Performance Engineering and J Meter
Performance Tester with 3+ years of experience in Web, UI and API protocols. The resource should be well versed with all performance testing methodologies. Should be proficient in LoadRunner Enterprise or Performance Center and handle performance scripting and analysis independently.
**Required technical and professional expertise**
Must Have: Performance Centre, Load Runner Enterprise, Excellent Communication skills
Knowledge on Performance Engineering and J Meter
Performance Tester with 3+ years of experience in Web, UI and API protocols. The resource should be well versed with all performance testing methodologies. Should be proficient in LoadRunner Enterprise or Performance Center and handle performance scripting and analysis independently.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
1
Test Specialist Performance & Capacity Management
Hunter's Hub Inc.
Posted today
Job Viewed
Job Description
Responsible to understand testing requirements, building optimized test scenarios, developing automation to execute test along with test data and environment related automation, execute automated testing and achieve test outcome.
Has understanding to all the contemporary technology trends - Agile, DevOps,
Containers and so have ability to integrate testing automation into overall delivery automation.
**Must have skills**: Test Specialist-Performance and Capacity Management
Experience in Performance testing using Load runner
Good client communication
Should be able to lead performance testing team.
Experience in Design and execution of test cases.
Knowlegde of JIRA and Testing SDLC.
Experience in framework design and automation.
Has understanding to all the contemporary technology trends - Agile, DevOps,
Containers and so have ability to integrate testing automation into overall delivery automation.
**Must have skills**: Test Specialist-Performance and Capacity Management
Experience in Performance testing using Load runner
Good client communication
Should be able to lead performance testing team.
Experience in Design and execution of test cases.
Knowlegde of JIRA and Testing SDLC.
Experience in framework design and automation.
This advertiser has chosen not to accept applicants from your region.
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