17,917 IT Manager jobs in the Philippines

JOB SUMMARY

Oversees the implementation of the PBSP management information

system. Provides technical expertise, strategic leadership, and direction

for the Information Technology Architecture of the Foundation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Infrastructure Development & Process Improvement

1. Provides the unit's direction and manages the implementation of

the unit mandate and functions

1. Conceptualizes, evaluates, and implements plans and/o design

improvements on the Foundation's information structure and

requirements. Ensures and maintain standards of performance,

reliability, and data integrity of systems.

1. Examines and recommends hardware, network, and operating

system alternatives and programs which make operations

dependable and secure for Head Office, Regional & Field Offices.

1. Assesses different software alternatives and suggest solutions for

the Foundation in support of its strategies.

1. Regularly reports status of IT Department's operations, application

performance/issues and progress of new implementations. Project Management

1. Responsible for leading teams to deliver project(s) for the

Foundation. These include aligning project objectives, with the

Foundation goals and make sure the project team is clear on

objectives.

1. Manages all aspects from requirements, vendor selection and until

implementation of the project(s) to ensure the program aligns with

and directly supports the achievement of the Foundation strategic

objectives.

IT Administration and Data Security

1. Determines and proposes annual budget requirements and

resources to implement the systems and ascertains optimal IT

operations, checks, and controls IT spending so that it is within the

approved budget and resource constraints.

1. Ensures and maintain the technical competence of IT personnel by

providing and suggesting necessary skills training.

1. Preserve assets, information security and control structures

2. Implementing the Data Protection Policy, and ensuring it is adhered

to throughout the Foundation.

1. Creating and guidelines for all employees of PBSP and checking

compliance to the guidelines.

Philippine

Qualifications

• Bachelor's degree in computer science or relevant field
• At least 10 years work experience in IT Management, preferably 4 to 6 years in supervisory capacity
• Experience in information technology space and solving various software and hardware problems
• Strong technical problem solving and communication skills
• Excellent conceptual skills, good technical writing skills.

JOB VACANCY: ONE (1) Manufacturing System Director

• Develop and implement the organization's IT strategy, policies, and procedures to support business objectives and drive innovation.

• Oversee the day-to-day operations of the IT departement, including manufacturing management,network administration, system maintenance, and user support.

-Manage and lead a teamn of IT professionals, providing guidance, mentorship, and performance feedback to ensure a high-performing and collaborating team environment.

Role Description

The IT Manager is responsible for planning, developing, designing, and directing the company's IT infrastructure and IT security. Develops IT security policies, manages IT projects, and is responsible for the procurement and use of all company IT equipment. 

Main Responsibilities:

·   Monitor network performance and uptime.

·   Configure and maintain switches and routers.

·   Manage Windows and Linux servers (as applicable).

·   Apply OS patches and updates.

·   Manage Active Directory and Group Policies.

·   Implement firewall rules and monitor threats.

·   Conduct regular vulnerability assessments.

·   Manage endpoint protection and antivirus solutions.

·   Oversee helpdesk operations and ticket resolution.

·   Train staff on IT policies and tools.

·   Lead IT infrastructure upgrade projects.

·   Coordinate with vendors and stakeholders.

·   Track and manage IT hardware and software inventory.

·   Ensure compliance with data protection regulations.

·   Maintain network diagrams and system documentation.

·   Manage cloud resources and subscriptions.

·   Implement hybrid cloud connectivity.

·   Ensure regular backups and test recovery procedures.

·   Generate system performance and security reports.

Job Specific Requirements:

·   
Possesses a Bachelor's/ College degree in any IT-related course.

·   
Must have 8-10 experience with at least 4 years of experience in a Managerial capacity.

·   
Detail-oriented and knowledgeable in IT hardware, software, and network troubleshooting.

·   
Must have extensive IT project management experience/skills.

·   
Must know the application of Data Privacy and Security.

·   
Must have expertise in problem-solving, continuous improvement, and technical issue resolution.

·
IT certifications are an advantage but not a requirement.

Qualifications

Educational Background

· Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.

· Advanced certifications (e.g., PMP, CSM, ITIL) are highly desirable.

Experience

· Minimum of 3 years of experience in IT management or a related role.

· Proven experience in managing software development projects and teams.

Skills and Competencies

· Strong technical knowledge of software development life cycle (SDLC) and Agile methodologies.

· Proficiency in project management tools (e.g., JIRA, Trello, Asana).

· Experience with programming languages and development frameworks.

· Excellent leadership and team management skills.

· Strong project management skills, including planning, execution, and monitoring of software development tasks.

· Ability to manage and prioritize multiple projects simultaneously.

· Experience with version control systems (e.g., Git).

· Strong problem-solving and decision-making abilities.

Personal Attributes

· High level of professionalism and integrity.

· Excellent communication and interpersonal skills.

· Ability to handle pressure and meet tight deadlines.

· Strong attention to detail and organizational skills.

· Ability to foster a collaborative and innovative work environment.

Additional Requirements

· Willingness to work in Tarlac City.

· Strong customer service orientation.

· Familiarity with industry trends and best practices in software development and IT management.

· With valid driver's license

· Willing to travel to anywhere in the Philippines

Compensation

· 40,000 + incentives

SEND YOUR RESUME

EMAIL:

LOCATION: 2nd floor of Agustin Diagnostic Clinic, Mabini St. Brgy. Mabini, Tarlac City

For more information visit our website:

Job Type: Full-time

Work Location: In person

About the Role

This is a
Taguig-based, 100% onsite
role requiring a hands-on IT Manager who can lead infrastructure operations, manage enterprise tools, and support internal users and stakeholders with excellence.

Key Responsibilities

• Manage day-to-day IT infrastructure and operations for the Taguig site
• Lead incident response and service delivery aligned with ITIL/ITSM standards
• Oversee enterprise systems, network architecture, virtualization (VMware/Hyper-V)
• Administer tools like Microsoft 365, Zscaler, Intune, and other enterprise platforms
• Collaborate with cross-functional teams and vendors for support and upgrades
• Mentor and supervise IT staff and ensure compliance with security protocols

Must-Have Qualifications

• 10+ years in IT Infrastructure & Operations, preferably in BPO/MNC settings
• 3+ years in an IT managerial or leadership role
• Strong hands-on experience in:
• Virtualization (VMware / Hyper-V)
• Enterprise systems and network architecture
• Tools exposure: Microsoft 365, Zscaler, Intune
• Familiarity with ITSM platforms (e.g., ServiceNow, JIRA) and ITIL framework
• Experience managing local site IT operations in a BPO environment
• Willing to work midshift or nightshift (depending on business needs)
• Open to 100% onsite work in Taguig

Good-to-Have

• ITIL certification
• Experience rolling out enterprise tools across multiple sites

Why Join Us

• Own the IT operations for a full site — real impact, real ownership
• Work with advanced enterprise tools and global standards
• Be part of a mature, stable organization with room for growth
• Join a team that values both performance and people

Job Description:

• Overall responsibility for the Infrastructure group to ensure implementation and maintenance of the IT Infrastructure.
• Managing a team of hardware, networks and security professionals.
• Plan and implement organization-wide installations of OS, servers applications, and user Desktop systems.
• Ensure smooth working of the Data center operations and all associated maintenance activities.
• Monitoring helpdesk Support, and resolution of hardware, networking and system administration related issues.
• All system administration functions like User Access control, Backup & Restoration, Patch management, Virus Management, Spam Management, etc.
• Implementation of all Security related policies and procedures as per ISO 27001 standards.
• Procurement and review of IT products and services.
• IT Asset Management.
• Coordination with Principals / Vendors on all IT related purchases including laying down technical specifications and selection of HW/Networking components.
• To be actively involved in the selection, training, orientation, and assignment of duties to junior staff in the Infrastructure group.
• Recommending and implementing future planning and development of IT infrastructure resources.
• Helping the Management in developing and implementing stronger policies and procedures for information management systems.
• Research current and potential resources and services based on the requirements of a growing firm.
• Keeping abreast of latest developments in information process technologies.
• Monitoring security of all technology resources.

Qualifications:

• Bachelor's degree in Information Technology, Computer Engineering, Computer Science or related field.
• Proven experience (5+ years) in IT management roles, with a focus on enterprise-level infrastructure and operations.
• Strong leadership and managerial skills, with the ability to motivate and mentor team members.
• Relevant certification such as ITIL, PMP, Microsoft certifications or any IT related certifications are highly desirable but not required.
• In-depth knowledge of IT systems, networks, security, and compliance standards.
• Excellent leadership, communication and problem-solving skills.
• Proven ability to manage projects, coordinate with various teams and handle complex technical issues.

Job Responsibilities:

• Detailed job description and job qualifications:
• Overseeing daily IT operations.
• Ensure uptime and performance of IT infrastructure and systems.
• Handle escalated issues and work towards finding solutions to problems within the team or department.
• Manage EUC team, delegate and monitor relevant tasks.
• Provide coaching, mentoring, and performance evaluations.
• Lead or support IT projects (e.g., migrations, upgrades, deployments).
• Coordinate with vendors and internal stakeholders.
• Ensure adherence to IT policies, data privacy laws, and security protocols.
• Participate in audits and risk assessments.
• Oversee site severities and act as POC.
• Implement preventive measures and continuous improvement.
• Manage IT inventory
• Ensure organization IT assets are accounted for (deployed, in stock and disposals).

Job Qualifications:

• Bachelor's degree in information technology, Computer Science, or related field.
• ITIL, PMP, or other relevant certifications are a plus.
• 8+ years in IT operations, with at least 5 years in a supervisory or managerial role.
• Experience in a BPO or shared services environment is highly preferred.
• Strong knowledge of IT infrastructure (networks, servers, cloud, etc.).
• Familiarity with service management tools (e.g., Manage engine, Service now)
• Understanding of cybersecurity principles and data protection.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced, 24/7 operational environment.
• Needs to be able to lead and motivate a team, delegate tasks, and resolve conflicts
• Must be amenable to work onsite

Company Description

FC Global is a dynamic Business Process Outsourcing company with strong ties to the Philippines and Canada, providing high-quality, cost-effective support services globally. We excel in customer service support, helpdesk, software development, marketing support, admin support, and virtual assistants. Our commitment to excellence enhances our clients' operations, ensuring streamlined processes and substantial value.

About the Role

We are seeking a seasoned IT Manager with extensive Cybersecurity and MSP experience to join our client's team in a high-impact role. This is not a purely technical position with a mapped-out routine, rather, it's a leadership role that requires adaptability, sound judgment, and the ability to balance shifting priorities. You'll be relied upon as a trusted partner in ensuring that operations run smoothly and securely, providing both strategic direction and hands-on oversight.

This is a long-term role with significant influence on how technology and security are shaped across the business.

Key Responsibilities

• Lead cybersecurity strategy and oversight, including proactive threat detection, incident response, risk management, and policy enforcement.
• Conduct technology and security audits across internal and client systems, ensuring compliance with standards (ISO 27001, SOC 2, NIST).
• Develop and maintain long-term IT roadmaps aligned with business goals.
• Provide executive-level advisory on risk, security posture, and technology strategy.
• Oversee infrastructure and cloud environments (Microsoft 365, Azure, networking, hybrid setups).
• Interpret KPIs and operational data to identify inefficiencies, vulnerabilities, and areas for improvement.
• Collaborate closely with internal teams, often negotiating with senior engineers and providing leadership when priorities shift.
• Act as a secondary escalation point for critical client incidents, though the role is not primarily client-facing.

Qualifications

• 8–10+ years of IT experience, with senior-level roles in a Managed Service Provider (MSP) environment.
• Proven cybersecurity leadership, including experience with frameworks like ISO 27001, SOC 2, and NIST.
• Strong technical background in Microsoft 365/Azure, networking, virtualization, and hybrid infrastructures.
• Experience conducting audits and driving compliance and risk assessments.
• Excellent communication and executive advisory skills, with the ability to present risk analyses and strategic plans to leadership.
• Track record of leading distributed teams and collaborating across time zones.
• Adaptable, pragmatic, and able to prioritize effectively when business needs change.

Why Join Us?

• This role is designed for someone who wants to make a long-term impact, not just executing tasks, but shaping direction. You'll be a key resource relied upon for leadership, strategy, and operational insight, working in a progressive, remote-first environment.

Job Description:

The IT Manager is responsible for overseeing the organization's information systems and technology infrastructure to ensure efficient data management, reporting, and decision support. They lead the development, implementation, and maintenance of IT systems that align with the company's strategic objectives. The IT Manager acts as liaison between management and IT teams, ensuring technological resources effectively support business operations, including retail store networks. A key focus in managing ERP systems such Odoo, R Pro to optimize enterprise resource planning processes, along with providing comprehensive hardware and software support to ensure smooth organizational operations. Additionally, they should possess strong knowledge of SQL, Crystal Reports, and related reporting tools to facilitate advanced data analysis and report generation.

Key Responsibilities:

 Strategic Planning: Develop and execute an IT strategy aligned with organizational goals, including supporting retail store operations. Identify technological opportunities to improve business processes.

System Management: Oversee the design, implementation, and maintenance of IT systems, databases, and ERP solutions like Odoo, R Pro, ensuring they support both corporate and retail store needs.

RP Implementation and Optimization: Lead the deployment, customization, and continuous improvement of ERP systems to streamline retail store inventory, sales, procurement, and financial processes.

etail Store Support: Provide technical support and solutions tailored for retail store operations, including point of-sales (POS) systems, inventory management, and sales data reporting.

ardware & Software Support: Manage and support the organization's hardware infrastructure (computers, servers, networking equipment) and software applications, ensuring optimal performance and minimal downtime.

upport Group Coordination & Support: Act as a key member of the support group, coordinating and providing support for hardware, software, ERP, and retail systems. Assist in troubleshooting, issue resolution, and user support to ensure continuous operational efficiency.

ata Analysis & Reporting: Utilize SQL. Crystal Reports, and similar tools to develop complex reports, data extracts, and dashboards for management and retail store teams. Ensure data. Accuracy, integrity, and confidentiality.

echnical Skills & Tools: Strong proficiency in SQL for database querying and data manipulation. Experience with Crystal Reports or equivalent reporting tools for creating detailed and custom reports.

eam Leadership: Lead, mentor, and supervise the IT team. Provide technical guidance with the support group.

udget Management: Prepare and manage the IT department budget, including costs related to ERP licenses, hardware procurement, software licenses, and support services.

olicy & Compliance: Establish and enforce IT Policies, standards, and procedures to ensure system security, data privacy, and regulatory compliance.

endor & Stakeholder Management: Collaborate with external vendors, ERP provider, hardware supplier, and retail stakeholders for system procurement, customization, and upgrades.

ser Support & Training: Provide training and ongoing support to end-users, including store staff and management, for IT tools, POS systems, hardware devices, and reporting tools.

ontinuous Improvement: Stay updated with emerging technologies and industry best practices in retail IT, hardware, software support, and reporting tools to enhance operational efficiency.

Qualifications:

Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or related field

Experience:

• 8-12+ years of experience in MIS, IT Management, or related roles. o Proven experience managing large-scale information systems, including ERP systems such as Odoo, SAP, or Microsoft Dynamics.
• Hands-on experience with ERP implementation, customization, and optimization especially in retail environments.
• Extensive hardware and software support experience, including troubleshooting, maintenance, and infrastructure management.
• Strong expertise in SQL for database querying, report generation, and data analysis.
• Proficiency In Crystal Report or similar reporting tools for creating complex, customized reports.
• Experience working within or leading support groups, with a focus on coordinated support efforts.

Technical Skills:

• Strong knowledge of database management, SQL, BI/reporting tools, and support processes.
• Expertise in ERP modules relevant to retail (inventory, sales, procurement, finance)
• Familiarity with POS systems, retail software integration, and retail specific MIS solutions. o Knowledge of hardware infrastructure (computers, servers, networking equipment) and software troubleshooting.
• Understanding of network security, cybersecurity, and data privacy regulations
• Leadership Skills: o Excellent leadership, communication, and interpersonal skills o Ability to coordinate cross-functional teams and communicate technical information effectively to retail and non-technical stakeholders.
• Analytical Skills: o Strong problem-solving abilities and analytical thinking, especially in retail operations and support group coordination.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

• Paid training

Work Location: In person