24,913 IT Manager jobs in the Philippines

What IT Infrastructure & System Administration contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors.

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Desired Skills And Experiences

• Has handled service restoration roles in the past on very large-scale system
• Able to take on, oversee and implement technology-related programs
• Experienced in people and process management, including organizational changes

CHIP-Related requirements for all positions

• Candidate must be amenable to flexible scheduling.
• Work from Home Ready facilities (refer to CHIP Flex Forward policy).
• Current arrangement for CHIP Tech. is one (1) day onsite and four (4) days remote.
• Amenable to work in the office once health protocols / restrictions are fully lifted.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

JOB SUMMARY

Oversees the implementation of the PBSP management information

system. Provides technical expertise, strategic leadership, and direction

for the Information Technology Architecture of the Foundation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Infrastructure Development & Process Improvement

1. Provides the unit's direction and manages the implementation of

the unit mandate and functions

1. Conceptualizes, evaluates, and implements plans and/o design

improvements on the Foundation's information structure and

requirements. Ensures and maintain standards of performance,

reliability, and data integrity of systems.

1. Examines and recommends hardware, network, and operating

system alternatives and programs which make operations

dependable and secure for Head Office, Regional & Field Offices.

1. Assesses different software alternatives and suggest solutions for

the Foundation in support of its strategies.

1. Regularly reports status of IT Department's operations, application

performance/issues and progress of new implementations. Project Management

1. Responsible for leading teams to deliver project(s) for the

Foundation. These include aligning project objectives, with the

Foundation goals and make sure the project team is clear on

objectives.

1. Manages all aspects from requirements, vendor selection and until

implementation of the project(s) to ensure the program aligns with

and directly supports the achievement of the Foundation strategic

objectives.

IT Administration and Data Security

1. Determines and proposes annual budget requirements and

resources to implement the systems and ascertains optimal IT

operations, checks, and controls IT spending so that it is within the

approved budget and resource constraints.

1. Ensures and maintain the technical competence of IT personnel by

providing and suggesting necessary skills training.

1. Preserve assets, information security and control structures

2. Implementing the Data Protection Policy, and ensuring it is adhered

to throughout the Foundation.

1. Creating and guidelines for all employees of PBSP and checking

compliance to the guidelines.

Philippine

Qualifications

• Bachelor's degree in computer science or relevant field
• At least 10 years work experience in IT Management, preferably 4 to 6 years in supervisory capacity
• Experience in information technology space and solving various software and hardware problems
• Strong technical problem solving and communication skills
• Excellent conceptual skills, good technical writing skills.

Job Description:

• Overall responsibility for the Infrastructure group to ensure implementation and maintenance of the IT Infrastructure.
• Managing a team of hardware, networks and security professionals.
• Plan and implement organization-wide installations of OS, servers applications, and user Desktop systems.
• Ensure smooth working of the Data center operations and all associated maintenance activities.
• Monitoring helpdesk Support, and resolution of hardware, networking and system administration related issues.
• All system administration functions like User Access control, Backup & Restoration, Patch management, Virus Management, Spam Management, etc.
• Implementation of all Security related policies and procedures as per ISO 27001 standards.
• Procurement and review of IT products and services.
• IT Asset Management.
• Coordination with Principals / Vendors on all IT related purchases including laying down technical specifications and selection of HW/Networking components.
• To be actively involved in the selection, training, orientation, and assignment of duties to junior staff in the Infrastructure group.
• Recommending and implementing future planning and development of IT infrastructure resources.
• Helping the Management in developing and implementing stronger policies and procedures for information management systems.
• Research current and potential resources and services based on the requirements of a growing firm.
• Keeping abreast of latest developments in information process technologies.
• Monitoring security of all technology resources.

Qualifications:

• Bachelor's degree in Information Technology, Computer Engineering, Computer Science or related field.
• Proven experience (5+ years) in IT management roles, with a focus on enterprise-level infrastructure and operations.
• Strong leadership and managerial skills, with the ability to motivate and mentor team members.
• Relevant certification such as ITIL, PMP, Microsoft certifications or any IT related certifications are highly desirable but not required.
• In-depth knowledge of IT systems, networks, security, and compliance standards.
• Excellent leadership, communication and problem-solving skills.
• Proven ability to manage projects, coordinate with various teams and handle complex technical issues.

Job Description:

The IT Manager is responsible for overseeing the organization's information systems and technology infrastructure to ensure efficient data management, reporting, and decision support. They lead the development, implementation, and maintenance of IT systems that align with the company's strategic objectives. The IT Manager acts as liaison between management and IT teams, ensuring technological resources effectively support business operations, including retail store networks. A key focus in managing ERP systems such Odoo, R Pro to optimize enterprise resource planning processes, along with providing comprehensive hardware and software support to ensure smooth organizational operations. Additionally, they should possess strong knowledge of SQL, Crystal Reports, and related reporting tools to facilitate advanced data analysis and report generation.

Key Responsibilities:

 Strategic Planning: Develop and execute an IT strategy aligned with organizational goals, including supporting retail store operations. Identify technological opportunities to improve business processes.

System Management: Oversee the design, implementation, and maintenance of IT systems, databases, and ERP solutions like Odoo, R Pro, ensuring they support both corporate and retail store needs.

RP Implementation and Optimization: Lead the deployment, customization, and continuous improvement of ERP systems to streamline retail store inventory, sales, procurement, and financial processes.

etail Store Support: Provide technical support and solutions tailored for retail store operations, including point of-sales (POS) systems, inventory management, and sales data reporting.

ardware & Software Support: Manage and support the organization's hardware infrastructure (computers, servers, networking equipment) and software applications, ensuring optimal performance and minimal downtime.

upport Group Coordination & Support: Act as a key member of the support group, coordinating and providing support for hardware, software, ERP, and retail systems. Assist in troubleshooting, issue resolution, and user support to ensure continuous operational efficiency.

ata Analysis & Reporting: Utilize SQL. Crystal Reports, and similar tools to develop complex reports, data extracts, and dashboards for management and retail store teams. Ensure data. Accuracy, integrity, and confidentiality.

echnical Skills & Tools: Strong proficiency in SQL for database querying and data manipulation. Experience with Crystal Reports or equivalent reporting tools for creating detailed and custom reports.

eam Leadership: Lead, mentor, and supervise the IT team. Provide technical guidance with the support group.

udget Management: Prepare and manage the IT department budget, including costs related to ERP licenses, hardware procurement, software licenses, and support services.

olicy & Compliance: Establish and enforce IT Policies, standards, and procedures to ensure system security, data privacy, and regulatory compliance.

endor & Stakeholder Management: Collaborate with external vendors, ERP provider, hardware supplier, and retail stakeholders for system procurement, customization, and upgrades.

ser Support & Training: Provide training and ongoing support to end-users, including store staff and management, for IT tools, POS systems, hardware devices, and reporting tools.

ontinuous Improvement: Stay updated with emerging technologies and industry best practices in retail IT, hardware, software support, and reporting tools to enhance operational efficiency.

Qualifications:

Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or related field

Experience:

• 8-12+ years of experience in MIS, IT Management, or related roles. o Proven experience managing large-scale information systems, including ERP systems such as Odoo, SAP, or Microsoft Dynamics.
• Hands-on experience with ERP implementation, customization, and optimization especially in retail environments.
• Extensive hardware and software support experience, including troubleshooting, maintenance, and infrastructure management.
• Strong expertise in SQL for database querying, report generation, and data analysis.
• Proficiency In Crystal Report or similar reporting tools for creating complex, customized reports.
• Experience working within or leading support groups, with a focus on coordinated support efforts.

Technical Skills:

• Strong knowledge of database management, SQL, BI/reporting tools, and support processes.
• Expertise in ERP modules relevant to retail (inventory, sales, procurement, finance)
• Familiarity with POS systems, retail software integration, and retail specific MIS solutions. o Knowledge of hardware infrastructure (computers, servers, networking equipment) and software troubleshooting.
• Understanding of network security, cybersecurity, and data privacy regulations
• Leadership Skills: o Excellent leadership, communication, and interpersonal skills o Ability to coordinate cross-functional teams and communicate technical information effectively to retail and non-technical stakeholders.
• Analytical Skills: o Strong problem-solving abilities and analytical thinking, especially in retail operations and support group coordination.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

• Paid training

Work Location: In person

The IT Manager is responsible for overseeing the organization's information systems and technology infrastructure to ensure efficient data management, reporting, and decision support. They lead the development, implementation, and maintenance of IT systems that align with the company's strategic objectives. The IT Manager acts as liaison between management and IT teams, ensuring technological resources effectively support business operations, including retail store networks. A key focus in managing ERP systems such Odoo, R Pro to optimize enterprise resource planning processes, along with providing comprehensive hardware and software support to ensure smooth organizational operations. Additionally, they should possess strong knowledge of SQL, Crystal Reports, and related reporting tools to facilitate advanced data analysis and report generation.

Key Responsibilities:

 Strategic Planning: Develop and execute an IT strategy aligned with organizational goals, including supporting retail store operations. Identify technological opportunities to improve business processes.

System Management: Oversee the design, implementation, and maintenance of IT systems, databases, and ERP solutions like Odoo, R Pro, ensuring they support both corporate and retail store needs.

RP Implementation and Optimization: Lead the deployment, customization, and continuous improvement of ERP systems to streamline retail store inventory, sales, procurement, and financial processes.

etail Store Support: Provide technical support and solutions tailored for retail store operations, including point of-sales (POS) systems, inventory management, and sales data reporting.

ardware & Software Support: Manage and support the organization's hardware infrastructure (computers, servers, networking equipment) and software applications, ensuring optimal performance and minimal downtime.

upport Group Coordination & Support: Act as a key member of the support group, coordinating and providing support for hardware, software, ERP, and retail systems. Assist in troubleshooting, issue resolution, and user support to ensure continuous operational efficiency.

ata Analysis & Reporting: Utilize SQL. Crystal Reports, and similar tools to develop complex reports, data extracts, and dashboards for management and retail store teams. Ensure data. Accuracy, integrity, and confidentiality.

echnical Skills & Tools: Strong proficiency in SQL for database querying and data manipulation. Experience with Crystal Reports or equivalent reporting tools for creating detailed and custom reports.

eam Leadership: Lead, mentor, and supervise the IT team. Provide technical guidance with the support group.

udget Management: Prepare and manage the IT department budget, including costs related to ERP licenses, hardware procurement, software licenses, and support services.

olicy & Compliance: Establish and enforce IT Policies, standards, and procedures to ensure system security, data privacy, and regulatory compliance.

endor & Stakeholder Management: Collaborate with external vendors, ERP provider, hardware supplier, and retail stakeholders for system procurement, customization, and upgrades.

ser Support & Training: Provide training and ongoing support to end-users, including store staff and management, for IT tools, POS systems, hardware devices, and reporting tools.

ontinuous Improvement: Stay updated with emerging technologies and industry best practices in retail IT, hardware, software support, and reporting tools to enhance operational efficiency.

We're looking for a strategic, hands-on
IT Manager
to build and lead our technology infrastructure from the ground up. This is your chance to shape the IT foundation of a rapidly scaling BPO operation supporting 100+ seats with plans for 200+ seats.

Why This Role is Exciting:

• Lead IT strategy for a well-funded startup with aggressive growth trajectory
• Build your own team and infrastructure from scratch
• Support dual-jurisdiction operations (Philippines & MENA)
• Direct impact on company success and profitability
• Work with cutting-edge BPO technology platforms

What You'll Do

Infrastructure & Operations

• Design and manage 24/7 BPO IT infrastructure ensuring 99.9% uptime
• Oversee telephony systems, contact center platforms, and cloud infrastructure
• Manage network, servers, storage, and disaster recovery systems

Security & Compliance

• Implement cybersecurity measures and data protection protocols
• Ensure compliance with ISO 27001, PCI-DSS, and GDPR standards
• Conduct security audits and vulnerability assessments

Leadership & Innovation

• Build and mentor your IT support team
• Drive digital transformation and automation initiatives
• Develop IT roadmap aligned with revenue target

Client Delivery

• Support IT services for BPO client accounts
• Ensure seamless technical operations for customer support, back-office, and virtual assistance services

What We're Looking For

Must-Haves:

• 5-7 years IT management experience, 3+ years in BPO/call center environment
• Strong expertise in contact center platforms (Five9, Genesys, Avaya, or similar)
• Network administration: TCP/IP, VPN, VoIP, firewall management
• Cloud infrastructure experience (AWS, Azure, or Google Cloud)
• Cybersecurity implementation and compliance knowledge
• Team leadership and people management skills
• Bachelor's degree in IT, Computer Science, or related field

Nice-to-Haves:

• IT certifications: CCNA, MCSA, CompTIA Security+, ITIL, PMP
• Experience scaling IT infrastructure from 50 to 200+ users
• Scripting knowledge (PowerShell, Python, Bash)
• Multi-site operations management experience

The IT Manager We Need:

• Strategic thinker with hands-on execution ability
• Problem-solver who thrives in fast-paced startup environments
• Excellent communicator who can translate tech to non-tech stakeholders
• Self-starter who can build systems and processes from ground zero
• Customer-centric mindset for both internal and external stakeholders

What's In It For You

Competitive Package

• Attractive salary commensurate with experience
• Performance-based incentives
• 13th month pay and government-mandated benefits

Career Growth

• Ground-floor opportunity in a well-funded startup
• Build and lead your own department
• Clear advancement path as company scales
• Professional development and certifications support

Work Environment

• Modern, innovative BPO culture
• Collaborative leadership team (work directly with MD, COO, CHRO)
• HMO coverage and comprehensive benefits
• International exposure with MENA operations

Impact & Ownership

• Your technology decisions drive company success
• Freedom to innovate and implement best practices
• Recognition and rewards for performance

Location & Work Setup

Office: B
acolod City, Negros Occidental

Work Arrangement:
On-site (required for infrastructure management and team leadership)

What Happens Next?

1. Application review within 2 business days
2. Initial phone screening
3. Technical interview and case study
4. Final interview with leadership team
5. Job offer and onboarding

Job Title:
IT Manager

Department:
Information Technology

Reports to:
General Manager

Work Setup:
Onsite (Office-Based)

Position Summary

The IT Manager will lead all IT operations across the Philippine office, ensuring uptime, security, and scalability of infrastructure. The role involves managing a team of IT professionals, aligning technology initiatives with business needs, and overseeing IT governance, projects, and support functions.

Key Responsibilities

Leadership & Team Management

• Recruit, mentor, and develop IT staff; set clear goals, KPIs, and performance evaluations.
• Allocate tasks, monitor progress, and ensure strong collaboration within IT and with other departments.
• Foster a culture of ownership, continuous learning, and adherence to best practices.

Infrastructure & Network Operations

• Design, deploy, maintain, and optimize on‐premises and/or cloud infrastructure (servers, virtualization, storage).
• Oversee LAN/WAN, switches, firewalls, VPNs, network monitoring and connectivity.
• Ensure high availability, redundancy, load balancing, and capacity planning.

Security, Backup & Disaster Recovery

• Develop and enforce cybersecurity policies: access control, patch management, endpoint protection, intrusion detection.
• Oversee data backup strategies, restoration testing, and disaster recovery planning.
• Perform risk assessments, vulnerability scans, audits, and remediation.

Systems & Software Management

• Manage business systems (ERP, HRIS, CRM, collaboration tools) and integrations ensuring data accuracy and compatibility.
• Oversee software deployment, upgrades, licensing, and vendor support.
• Evaluate, pilot, and adopt new technologies to enhance efficiency.

IT Governance, Policies, & Compliance

• Establish and maintain IT policies, procedures, SLAs, and documentation standards.
• Ensure compliance with local regulatory requirements, data privacy laws, and internal controls.
• Coordinate with external auditors, security assessments, and IT audits.

Budgeting & Vendor Management

• Prepare and manage IT budgets, forecasts, procurement, and capital expenditures.
• Manage vendor relationships: contracts, SLAs, service levels, and performance reviews.
• Evaluate vendor proposals, negotiate terms, and ensure cost optimization.

Stakeholder Engagement & Strategic Planning

• Engage with departmental heads to understand their needs, anticipate future IT demands, and propose solutions.
• Align IT roadmap with business strategy and growth plans.
• Report key metrics, incidents, projects, and risks to senior management.

Qualifications & Requirements

• Bachelor's degree in IT, Computer Science, Engineering or equivalent (Master's degree or MBA a plus).
• Minimum of
  5 years' experience in IT operations / infrastructure roles
  , with at least
  2 years in supervisory or managerial capacity
  .
• Strong technical knowledge in network architecture, servers, virtualization, cloud (AWS, Azure, GCP or hybrid), and cybersecurity.
• Demonstrated experience managing projects, budgets, and vendor relationships.
• Excellent leadership, decision making, problem solving, and communication skills.
• Ability to work proactively and handle multiple priorities in a fast‐paced environment.
• Certifications (e.g. CCNA/CCNP, CISSP, Microsoft, ITIL, VMware) preferred.
• Prior experience in a technology, data, SaaS, or analytics company is a plus.

Company Description

Anthem Group is the exclusive distributor and retail partner of Original Penguin, Champion, Perry Ellis, Beyond The Vines, Between Days, and Stanley. We are dedicated to brand and retail management, introducing top global brands to the market. Each brand receives the appropriate attention, direction, and marketing while staying true to its DNA. Our organization is composed of young, dynamic, and passionate individuals who strive to provide the best possible retail shopping experience for our customers.

Role Description

The IT Manager oversees technology operations and projects, with strong expertise in
SAP B1
,
programming
, and
project management
. The role ensures efficient system integration, supports retail and e-commerce platforms, and drives IT initiatives that enhance business processes and customer experience.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Strong experience with
  SAP Business One (SAP B1)
  , preferably in retail or multi-company setup.
• Proficiency in
  programming languages
  (e.g., SQL, C#, or similar) for system customization.
• Proven track record in
  IT project management
  (system implementation, upgrades, integrations).
• Knowledge of
  retail systems
  (POS, inventory, e-commerce platforms) is an advantage.
• Strong leadership, problem-solving, and stakeholder management skills.