1,130 IT Director jobs in the Philippines

Position Summary

The Senior Director of IT is a strategic leadership role responsible for overseeing the planning, development, implementation, and management of the organization's technology infrastructure and initiatives. This role ensures alignment of IT strategies with business goals, drives innovation through technology, manages cross-functional IT teams, and oversees IT governance, security, and operational excellence. The Senior Director of IT partners closely with executive leadership to enable digital transformation, improve system performance, and deliver scalable, secure, and cost-effective IT solutions that support organizational growth and efficiency.

Essential Duties and Responsibilities

• Oversees day-to-day IT operations, including network and server infrastructure, enterprise systems, and end-user support services.
• Manages IT infrastructure, networks, system servers, cloud services, and enterprise applications ensuring high availability, reliability and performance.
• Ensures effective disaster recovery, data backup, and business continuity plans.
• Develops and implements the organization's IT strategy and roadmap aligned with business goals.
• Identify opportunities for technology-driven innovation, cost optimization, and process automation.
• Provides expert advice to executive leadership on emerging technologies, digital trends, and cybersecurity risks.
• Develops and enforces IT security policies, standards, and best practices.
• Protects the organization from cyber threats through proactive risk management and security measures.
• Ensures compliance with local and international data privacy, cybersecurity, and IT governance regulations.
• Leads, mentors, and builds a high-performing IT team, fostering a culture of accountability and innovation.
• Manages relationships with technology vendors, service providers, and consultants.
• Develops and manages the department's budget, tracks expenditures, and makes data-driven decisions on technology investments.
• Partners with business units to understand technology requirements and deliver effective solutions.
• Drives digital transformation projects, cloud migration, and process automation.
• Ensures user training, IT support services, and efficient helpdesk operations

Knowledge, Skills, Abilities

• Strong leadership and people management skills.
• Strong understanding of IT operations, infrastructure, system design, cloud technologies, and enterprise systems.
• Expertise in information security, risk management, and compliance.
• Strategic thinker with problem-solving and decision-making ability.
• Strong communication skills to engage with executives and technical teams alike.
• Experience managing budgets, vendors, and large-scale IT projects.

Education / Experience

• Required:

• Graduate of Bachelor's degree in Information Technology, Computer Science, Engineering or related field

• 10+ years of progressive experience in IT leadership roles

Job Summary:

The
IT Director
is responsible for defining and implementing IT strategy, driving digital innovation, and ensuring the delivery of secure, efficient, and compliant IT services. This role oversees end-user IT services, infrastructure, hardware, and applications globally, ensuring resilience, performance, and alignment with business goals. It also leads IT compliance efforts, risk management, and business continuity planning.

Tasks and Responsibilities:

• Develop and execute IT strategy aligned with business goals and departmental OKRs.
• Oversee IT infrastructure, systems, and technologies to ensure efficiency, security, and up-to-date capabilities.
• Collaborate with cross-functional teams to understand technology requirements and deliver effective solutions.
• Manage IT projects from initiation to completion, including budgeting, resource allocation, and risk management.
• Lead IT compliance, ensuring adherence to industry certifications (ISO27001, ISO9001, SOC) and data protection requirements.
• Assess and recommend new technologies to enhance efficiency, competitiveness, and innovation.
• Establish and enforce IT policies, procedures, and standards to ensure consistency and compliance.
• Monitor IT metrics, performance indicators, and service levels; report to senior leadership.
• Oversee vendor relationships and contracts for IT services, software, and hardware.
• Manage stock levels to ensure availability of IT equipment and resources.
• Lead disaster recovery and business continuity initiatives.
• Stay updated on industry trends and best practices in IT management.
• Manage the acquisition and development of IT talent to support technology initiatives.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field or related work experience
• Minimum of ten (10) years in IT management, including leadership roles
• Must have stable employment history
• Experience in IT governance, risk management, and compliance
• Demonstrates strong technical expertise in IT infrastructure, software development, cybersecurity, compliance, and emerging technologies
• Manages large-scale IT projects from planning to implementation
• Applies IT governance, risk management, and compliance best practices
• Thinks strategically and solves problems proactively
• Balances innovation with practical decision-making
• Manages budgets and resources efficiently
• Leads and manages teams effectively
• Clear and coherent both communication and interpersonal skills in English, with the ability to engage effectively with stakeholders at all levels

Work Location:
Hybrid (WFH and onsite (either Angeles City or Ortigas)

Work Schedule:
Flexible schedule with overlap with US hours

Work Perks and Benefits:

• Rice Allowance
• Internet Allowance
• Performance Based Bonus (with terms & conditions)
• 22 days Paid Time Off per year
• HMO for Employee
• HMO for Dependents
• Group Life Insurance
• Annual Merit Increase
• 13th Month Pay
• Mid-Year Bonus

Intro Hook

Ready to lead HR technology at a global scale? We're hiring an
IT Director (Workday & HR Automation)
to drive Workday and HR application strategy for a workforce of 25,000+ employees.

About the Company

Our client is a global enterprise with complex, large-scale operations. They are committed to transforming HR through technology and automation, ensuring seamless support for employees worldwide.

About the Role

You'll be the senior IT leader overseeing
Workday HCM, Workday Recruiting, and HR integrations
across payroll, benefits, background checks, and other vendor systems. Beyond managing delivery, you'll partner directly with executives to shape strategy, influence direction, and deliver measurable impact.

Key Responsibilities

• Lead Workday and HR application delivery, integrations, and ongoing support.
• Manage and mentor technical teams to ensure high-quality project outcomes.
• Partner with IT and business executives to align HR technology with strategic goals.
• Support HR and Recruiting operations for a
  global workforce of 25,000+ employees
  .
• Drive automation, compliance, and efficiency across HR platforms.

Must-Have Qualifications

• 10+ years' experience in
  applications and automation leadership
  .
• 5+ years providing
  technical support for HR and Recruiting systems
  in global setups.
• 3–5 years managing teams delivering
  Workday HCM, Workday Recruiting, and integrations
  .
• Background in
  public company/SEC-regulated environments
  preferred.
• Strong influencing and executive communication skills.

Good-to-Have

• Prior leadership in large-scale HR digital transformation.
• Experience rolling out global HR automation initiatives.

Job responsibilities:

• Oversee IT infrastructure, applications, and systems to ensure performance, scalability, and security
• Lead digital transformation projects that improve efficiency and competitiveness
• Manage IT budgets, resources, and manpower planning
• Collaborate with business leaders to align IT strategies with organizational goals
• Build strong vendor partnerships and handle contract negotiations
• Drive the company's cybersecurity and data privacy strategy
• Ensure IT operations meet internal policies and regulatory requirements

Job qualifications:

• Bachelor's degree in IT, Computer Science, Engineering, or related field (PMO certification is a plus)
• 15+ years' experience in IT portfolio, program, and project management, with exposure to large-scale digital transformation initiatives
• Proven leadership in managing the full project lifecycle and stakeholder relationships
• Strong expertise in budget management, risk management, and resource planning
• Excellent decision-making, problem-solving, and conflict resolution skills
• Willing to work in Ayala, Makati

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring
TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match, and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good—it's our purpose, and what drives us every day.

What You'll Bring
Global Technology Director, Philippines
Dynamics of the Role
This position will provide an all-round IT management level opportunity, ranging from Application Development, Infrastructure, Info Security, Project Management, Incident and Change Management, IT Production and Application Support, IT Budget and Cost Management, Business and Customer Relationship Management. The candidate will need to manage, oversee, and drive all TU Philippines IT initiatives to enable and support business. This role will also require engagement with external customers and other key stakeholders. Key factors for success in this position include strong business acumen, diverse technical know-how, outstanding problem-solving skills, the knowledge and ability to make timely mission critical technical judgement in response to urgent business needs; and the ability to handle the pressure on IT in response to a fast growing market and increasing business demand. We would love to hear from you if you're keen to work in a fast paced, intellectually challenging and agile environment where you'll participate in setting the IT vision and strategy to contribute towards the growth and success of the business.

What You'll Bring

• University degree or above in Computer Science, Computer Engineering, Information Technology or equivalent. MBA qualifications will be highly regarded.
• Minimum 20 years of relevant experience in IT with over 10 years in leadership positions managing at least a medium size team
• Experience in managing over 30 IT resources across regions with different technical skillset
• International mind set and work experience in a MNC with matrix reporting a must
• Previous experience working in the Finance/Banking industry will be favorable
• Good command of English (both oral and written) and excellent communication and interpersonal skills
• Strong technical background and understanding gained from previous solid and hands-on experience from one or more of the following IT specialties such as application development and analysis; system engineering; system, network and data base administration; data center operations will be required
• Good understanding of application delivery life cycle; infrastructure, network, database, and data center service provisioning, Cloud technology, Agile delivery approach, incident and change management process a must
• Solid experience in architecture and system design methodology, ie. API Service
• High awareness of technology, business and regulatory risks and a good understanding of Info Security technology and solutions to mitigate such risks
• Able to understand local regulation requirements and transform them to IT compliance requirements
• Good presentation skills
• Able to understand business needs and transform them into technical solutions
• 'Can Do' attitude with strong customer thinking
• Must be a great team player and possess a collaborative mindset to work with regional and global teams to deliver results
• Strong analytic mind, innovative nature and the ability to think outside the box

Impact You'll Make
How You'll Contribute:

• Responsible for setting IT vision and strategies for TU Philippines
• Assess all technologies in the market, provide advice and offer solutions for adoption and improvement
• Manage an IT team consisting of both full-time associates and contractors to ensure the success of project delivery and smoothness of IT operation
• Responsible for full software development life cycle to deliver quality products on time and within budget
• Knowledge, familiarity and hands-on experience in a wide suite of technologies including Cloud, Data, AI and Machine Learning, Agile, Automation, DevOps.
• Ensure all technology practices adhere to Info Security and Compliance standard that are aligned with industry best practice and global TU security standard
• Oversee all system design and changes in system architecture
• Track, analyze, and monitor technology performance metrics
• Drive application support, incident and change management process to meet both internal and external SLA
• Manage IT application support service KPIs continuously to improve the customer satisfaction
• Work with global corporate teams to implement global solutions for the local market
• Manage IT budget to assess technological performance and ROI
• Uplift and up-skill the team, provide coaching and mentoring

TransUnion's Internal Job Title
Sr Director, Information Systems Architecture

Our client is one of the fastest growing mid-tier firms in Australia, and ranked highly in the AFR Top 100. They are seeking an experienced Senior Manager or Associate Director to join their team. This firm prides itself on fostering a work environment rooted in open communication, continuous education, and the strategic use of technology. With a strong reputation for excellence, our client offers a professional environment where loyalty, trust, and collaboration are paramount.

OPPORTUNITY

Our client seeks a highly skilled Associate Director to manage a diverse portfolio of clients, particularly focusing on HNW family groups and small to medium sized enterprises. This role offers a fast-track pathway to an Equity Partner position, presenting a significant career advancement opportunity for the right candidate.

Key Responsibilities

• Business Development: Identify and create growth opportunities within your client base and spot new business possibilities and cross-referrals.
• Client Relationship Management: Act as the primary point of contact for a diverse client portfolio, offering expert advice and developing strong relationships with new and existing clients.
• Strategic Advisory: Providing tailored advice on complex accounting issues, financial analysis, tax legislation, and broader client strategies.
• Team Leadership: Lead and motivate your team, fostering a positive, collaborative, and high-performing work environment.
• Tax Compliance: Oversee the preparation of financial statements, tax returns, and other compliance documents, guiding and supervising junior staff.
• Workflow Management: Prioritise and manage workflows effectively, ensuring clients are informed of timelines and that deliverables are met as promised.
• Process Improvement: Participate in projects that enhance team efficiency and business strategies, helping to refine systems and processes.
• Collaborative Solutions: Work closely with clients and other professional advisors (legal, finance, insurance, and investment) to develop custom solutions that meet client needs.

EXPERIENCE & QUALIFICATIONS

To be successful in this role, you should have:

• CA / CPA qualification.
• At least 10 years of experience in public practice, with a focus on business services and tax compliance.
• Strong technical expertise in accounting principles, taxation, and financial reporting.
• Proven experience in managing and leading a team, fostering a positive and collaborative work environment.
• Exceptional communication and interpersonal skills, with a talent for building and maintaining client relationships.
• The ability to present complex financial information in a clear and concise manner.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What a Director does at Visa:

The Client Services Director will lead a high-performing customer service organization, driving operational excellence, transformation initiatives, and strategic project execution. This role is responsible for managing large-scale contact center operations, enhancing client and consumer experiences, and delivering measurable business outcomes. The ideal candidate will bring deep expertise in contact center management, transformation leadership, and project delivery within a global financial services environment.

Key Responsibilities:

Operational Leadership

• Lead and motivate a team of contact center managers and frontline associates to deliver world-class customer service.
• Oversee day-to-day operations, ensuring service level adherence, budget compliance, and performance against key metrics such as handle time, overtime, and customer satisfaction.
• Partner with workforce planning teams to ensure 24/7 support coverage and optimal resource allocation.
• Implement emergency procedures and direct work when emergency situations arise.

Transformation & Strategy

• Drive business process optimization and transformation initiatives to enhance client and employee experience.
• Develop and implement scalable service models, including automation, AI, and self-service technologies.
• Lead organizational change management efforts and contribute to the broader strategic goals of Visa's 2030 vision.

Client & Stakeholder Engagement

• Act as a liaison between Visa and client institutions, ensuring alignment of service delivery with client expectations.
• Represent the voice of the client across internal teams and advocate for optimal product usage and customer experience.
• Support business development efforts through consultative insights and technical expertise.

People Development & Culture

• Inspire and develop leaders within the team, fostering a culture of accountability, empowerment, and continuous improvement.
• Promote employee engagement and career growth through coaching, feedback, and structured development plans.
• Model Visa's leadership principles and reinforce a customer-centric, performance-based culture.

Governance & Compliance

• Ensure compliance with key controls, data privacy, timekeeping, and audit requirements.
• Own P&L responsibilities and contribute to financial planning and reporting.

Qualifications

What you will need:

• Bachelor's Degree required; MBA or advanced degree strongly preferred.
• 12-15+ years in customer service/contact center operations, with at least 5 years in a leadership role managing large global teams.
• Proven track record in transformation leadership, project management (PMP, Agile, Six Sigma), and strategic execution.
• Experience in financial services, digital customer care technologies (chat, social media, WhatsApp), and self-service tools.
• Strong analytical, strategic thinking, and decision-making capabilities.
• Exceptional communication, presentation, and stakeholder management skills.
• Ability to lead cross-functional teams and influence in a matrixed organization.
• Should be able to travel when needed

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Aickman&Greene is hiring a Full time Director role in Makati City, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Evening
• Tuesday: Evening
• Wednesday: Evening
• Thursday: Evening
• Friday: Evening
• Saturday: Evening
• Sunday: Evening
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱300,000 per month

Job title: Operations Director

Job Summary:

We are seeking an experienced and strategic Operations Director to lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve service delivery, and support business growth. This role plays a critical part in ensuring seamless network operations, customer service, supply chain, and field services across the organization.

Qualifications:

• Bachelor's degree in Business Administration, or related field (Master's preferred).
• Minimum of 5 years of operations management experience in the BPO telecom industry, with at least 3 years in a director role.
• Proven track record of leading cross-functional teams and managing complex, large-scale operations.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.

Schedule: Nightshift

Location: Quezon City

Director of Store Technology & Support Services

Location: Ortigas Center, Pasig City

Set up: On-site, Morning Shift

Employment Type: Full-Time

About the Role

We are seeking a highly experienced Director of Store Technology & Support Services to lead the design, implementation, and ongoing support of store technology solutions across the Philippines and EMEAA regions. This role is pivotal in ensuring the delivery of innovative, secure, and reliable point-of-sale (POS) systems while driving operational excellence and strengthening partnerships with stakeholders and vendors to enable seamless store operations worldwide.

Key Responsibilities

• Define and execute strategic roadmaps for POS and store technology solutions.
• Lead POS rollouts for new store openings, renovations, relocations, and system upgrades.
• Collaborate with business stakeholders and franchisees to align IT strategies with operational needs.
• Oversee end-to-end store technology support services, ensuring SLA compliance and timely issue resolution.
• Manage and develop high-performing IT teams through effective leadership, coaching, and training.
• Ensure robust vendor governance by conducting performance reviews and contract management.
• Drive continuous innovation by adopting emerging technologies and implementing industry best practices.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
• Minimum of 8 years of leadership experience in IT service management, project management, and retail technology.
• Proven expertise in POS systems, IT infrastructure, and retail operations.
• Strong knowledge of software development lifecycle, cloud platforms, and database management.
• Exceptional communication, stakeholder management, and vendor negotiation skills.
• A strategic leader with a proven track record in delivering large-scale IT solutions across multiple regions.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Promotion to permanent employee

Application Question(s):

• How much is your current salary?
• How much is your expected salary?
• How long is your notice period?
• What industry are you coming from?

Work Location: In person