684 IT Operations jobs in the Philippines

**Responsibilities**:

- Perform root cause analysis and resolution
- Manage and provide direction to day-to-day security operations
- Identify, assess, and resolve complex issues/problems within own area of responsibility
- Resolve L2 incidents/requests
- Create internal procedural standards relating to support role as required Interface with technical personnel and other teams as required
- Produce and maintain security incident reports
- Provide device performance metrics as necessary

**Qualifications**:

- Bachelor’s degree or equivalent experience in the field of Design, Communications, Information Technology or similar field.
- At least 1-2 years of experience and up in Security Monitoring and Response Implemented any SIEM solutions Exploit and detection analysis skills, including ability to analyze logs for useful information and patterns
- Ability to manipulate and present data Incident and Problem Management skills In-depth knowledge on different security and frameworks

**Join our high-performing team and enjoy these benefits**:

- Trainings/ Knowledge Transfer sessions will be provided before deployment to assigned projects
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Company-sponsored trainings, upskilling, and certification
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan*
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**TERMS AND CONDITIONS**

**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma and/or Certificate of Graduation (for graduates only)
- NBI Clearance
- Government Documents:

- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate

**Salary**: Php28,000.00 - Php178,000.00 per month

Schedule:

- 8 hour shift
- Rotational shift

Accountabilities:
+ Assist the Sales Operations Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team.
+ As part of implementing sales campaigns: assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
+ Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
+ A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
+ Responsible for the performance and development of all staff.
+ Coordinate with the Sales Operations Manager to execute and implement sales strategies that ensures attainment of company sales goals and profitability.
+ Prepare action plans by individuals, as well as by team for effective prospecting and negotiation of sales opportunities.
+ Effectively communicate with the Sales Operations Manager to understand training and development needs and to provide insight for the improvement of the team's sales performance.
+ Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
+ Ensure that all Reps meet or exceed all activity standards for prospecting, calls, appointments, trainings, demos, presentations, proposals and closes.
+ Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
+ Conduct regular coaching and counseling with Sales Consultants to build motivation and selling skills
+ Lead regular operational reviews, addressing action items in collaboration with the manager and business unit partners.
+ Other projects, tasks and duties as assigned
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ Preferably with at least 2 years of leadership experience in sales ( Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
+ Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Amenable to working in Graveyard Shift
Additional Requirements for Internal Candidates: - Must be in current role for 1 year - Must not have received any Disciplinary Action within the past 12 months - Must not have any Attendance and Punctuality issues in the past 12 month - Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry. Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies. Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, joint ventures, business development, internal communications, budgeting). Responsibilities are typically diverse and vary according to the organization's changing needs; this discipline is not typically classified into a single Function (e.g., Engineering, Finance, Human Resources). Supervises the daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the results of the team. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors. Solves problems based on practice and precedent. Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20% of time performing the work supervised
Qualifications:
+ Bachelor's degree in any field
+ Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization
+ Proven success at managing change
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Detail oriented and project management skills
+ Sales/After Sales/Retention experience or background is required
+ Must not have any performance or disciplinary issues in the past 12 months
+ RELA 1.0 Graduate is an advantage but not require
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Accountabilities:
+ Develop a strong understanding of the business to ensure work accuracy, identify growth opportunities for team members, enhance processes, and drive results.
+ Partner with stakeholders in driving initiatives to execute critical strategies and drive key initiatives
+ Create strategies to meet service level agreements and performance metrics, while managing day-to-day activities
+ Accountable for hiring and retaining talent while overseeing employee training and development initiatives
+ Provide continuous coaching and mentoring to guide employees in their professional growth.
+ Conduct regular performance evaluations and participate in the annual review process.
+ Lead regular operational reviews, addressing action items in collaboration with the manager and business unit partners.
+ Ensure adherence to operational standards and compliance with established procedures.
Qualifications:
+ Bachelor's Degree holder
+ Preferably with 1-2 years of leadership experience (Open to high potential candidates)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Must be amenable to work on a graveyard or mid-shift schedule
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Job description**: This position contributes to the company’s success by ensuring accurate and efficient booking, settlement and reporting of Fixed Income and Money Market / Repo transactions. This should be done within specified cut off time and turnaround time per service level agreement without compromising controls and compliance to bank policies and central bank regulations. In addition, this position will require the person to come up and support process improvement initiatives to continuously promote straight thru processing.

**Basic qualifications**:

- College graduate from Business Management; Accountancy, Economics or other business related courses
- At least 3 years of Treasury Operations related experience
- Knowledge on the different Treasury products (FX / GS / MM )
- Knowledge in using various treasury operations systems (OPICS / SWIFT / PDEX / CEDEL / EUROCLEAR / PDS CLEAER / T24)

**Location**: Pasong Tamo Makati

**Job description**: This position contributes to the company’s success by ensuring accurate and efficient booking, settlement and reporting of Fixed Income and Money Market / Repo transactions. This should be done within specified cut off time and turnaround time per service level agreement without compromising controls and compliance to bank policies and central bank regulations. In addition, this position will require the person to come up and support process improvement initiatives to continuously promote straight thru processing.

**Basic qualifications**:

- College graduate from Business Management; Accountancy, Economics or other business related courses
- At least 3 years of Treasury Operations related experience
- Knowledge on the different Treasury products (FX / GS / MM )
- Knowledge in using various treasury operations systems (OPICS / SWIFT / PDEX / CEDEL / EUROCLEAR / PDS CLEAER / T24)

**Location**: Pasong Tamo Makati

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!
- Administration of all paperwork and/or operational requirements and tasks (specific to portfolio).
- Maintain all assigned files and customer/client correspondence up to date
- Prepares reports for operational teams as required
- Refer all complaints to Operations Management or Compliance Department immediately upon being received as required
- Auditing of client specific requirements (specific to portfolio).
- Submitting IQD requests to resolve customer issues (specific to portfolio)
- Scanning & uploading information to WebDocs
- Opening/reviewing/updating all mail as required
- Post and mail out any letters as requested by Departments
- Assisting visitors / vendors around the office (where applicable)
- Covering Reception as and when required (where applicable)
- Champion company core values and other company programs
- Other duties as assigned

Education
- North America - Minimum High School Diploma or equivalent is required_
- Philippines - Minimum of 2 years post-secondary or equivalent is required_
- Costa Rica - No Minimum requirement_
- United Kingdom - No Minimum requirement_

Experience
- Administrative experience internally or within an external organization_

**Job description**: This position contributes to the company’s success by ensuring accurate and efficient booking, settlement and reporting of Fixed Income and Money Market / Repo transactions. This should be done within specified cut off time and turnaround time per service level agreement without compromising controls and compliance to bank policies and central bank regulations. In addition, this position will require the person to come up and support process improvement initiatives to continuously promote straight thru processing.

**Basic qualifications**:

- College graduate from Business Management; Accountancy, Economics or other business related courses
- At least 3 years of Treasury Operations related experience
- Knowledge on the different Treasury products (FX / GS / MM )
- Knowledge in using various treasury operations systems (OPICS / SWIFT / PDEX / CEDEL / EUROCLEAR / PDS CLEAER / T24)

**Location**: Pasong Tamo Makati

**Job description**: This position contributes to the company’s success by ensuring accurate and efficient booking, settlement and reporting of Fixed Income and Money Market / Repo transactions. This should be done within specified cut off time and turnaround time per service level agreement without compromising controls and compliance to bank policies and central bank regulations. In addition, this position will require the person to come up and support process improvement initiatives to continuously promote straight thru processing.

**Basic qualifications**:

- College graduate from Business Management; Accountancy, Economics or other business related courses
- At least 3 years of Treasury Operations related experience
- Knowledge on the different Treasury products (FX / GS / MM )
- Knowledge in using various treasury operations systems (OPICS / SWIFT / PDEX / CEDEL / EUROCLEAR / PDS CLEAER / T24)

**Location**: Pasong Tamo Makati