3 Network Management jobs in the Philippines

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**

The SOC Tier 1 Analysts support the 24/7/365 Security Operations Center by monitoring security events derived from the security analytics tools and provide initial response to incidents. The SOC Tier 1 analyst is mainly responsible for detecting, classifying, and reporting incidents under the supervision of Tier 2 and Tier 3 staff.

Core Responsibilities
Monitors security events derived from the security analytics tools.
Classifies and reports incidents with due care.
Provides level 1 IT troubleshooting for product or product related integrations.
Supports level 1 call center functions for security, calls parties of interest over the phone to communicate critical incidents and provides expertise for dedicated meetings.
Ensures SLOs are met.
Completes projects as delegated by management, Tier 2 or Tier 3 staff.
Performs security audits
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Helps ensure that customer SLAs are met at all times.
Responds quickly to downtime situations.
Communicates regularly with development and supports teams regarding system status and implementation schedules.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Masergy

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

0-2 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Responsibilities:**
+ **Team Leadership:** Lead a team of network tools developers, providing technical guidance, mentorship, and performance management.
+ **Strategic Planning:** Develop and execute a comprehensive tools integration strategy to optimize network management, monitoring, and automation.
+ **Cisco Tool Implementation & Deployment:** Design, implement, and deploy Cisco Catalyst Center (DNA Center), Cisco ISE, and Cisco Prime solutions.
+ **SolarWinds Expertise:** Configure, customize, and manage SolarWinds network monitoring and management tools.
+ **Automation & Scripting:** Develop and maintain scripts and automation workflows to streamline network management tasks.
+ **Integration & API Development:** Design and develop integrations between various network management tools using APIs and other integration methods.
+ **Troubleshooting & Support:** Provide expert-level troubleshooting and support for network management tools.
+ **Documentation:** Create and maintain detailed documentation for network management tools and processes.
+ **Security & Compliance:** Ensure network management tools are configured and maintained in accordance with security best practices and compliance requirements.
+ **Vendor Management:** Liaise with Cisco and SolarWinds vendors for support, updates, and product information.
+ **Capacity Planning:** Provide capacity planning and performance analysis for network management tools.
**Required Qualifications:**
+ **Experience:** Minimum of 15 years of hands-on experience implementing and deploying Cisco Network Management tools (Cisco Catalyst Center (DNA Center), Cisco ISE, Cisco Prime) and SolarWinds.
+ **Cisco Expertise:** Deep understanding of Cisco network infrastructure, including routing, switching, wireless, and security.
+ **SolarWinds Expertise:** Extensive experience with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM), and other SolarWinds modules.
+ **Scripting & Automation:** Proficiency in scripting languages such as Python, Perl, or PowerShell.
+ **API Development:** Experience with RESTful APIs and other integration methods.
+ **Leadership Experience:** Proven experience leading and mentoring a team of developers.
+ **Problem-Solving:** Excellent analytical and problem-solving skills.
+ **Communication:** Strong verbal and written communication skills.
+ **Education:** Bachelor's degree in computer science, Information Technology, or a related field (Master's degree preferred).
+ **Certifications:** Cisco Certifications such as CCNP or CCIE are highly desirable.
**Preferred Qualifications:**
+ Experience with other network automation tools (e.g., Ansible, Terraform).
+ Knowledge of cloud networking and related technologies.
+ Experience with database administration (e.g., SQL).
+ Experience with agile development methodologies.
This role will have a hybrid work arrangement and will have a night shift PH schedule.
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.