Explore customer service agent positions where you will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing support. These roles require excellent communication skills, patience, and a customer-centric approach. Customer service jobs involve handling phone calls, emails, and online chats to ensure customer satisfaction. 382 Customer Service Agent jobs in the Philippines
Customer Service Agent
Tyroola
Posted today
Job Viewed
Job Description
**JOB POSTING STRUCTURE**
- **ABOUT TYROOLA**_
Tyroola is an eCommerce platform for tyres in the “Scale Up” stage. We disrupt the traditional industry with activities in Australia, New Zealand, Indonesia, and Europe. Tyroola is a leading online marketplace for tyres and automotive parts in the “Scale Up” stage. We disrupt the $5 billion traditional automotive aftermarket industry where 95% of the sector still operating offline. We are active and growing our presence in several countries in the Asia-Pacific region and Europe. We consider ourselves a marketing & technology-led company which happens to be selling tyres.
- **WHAT’S IN IT FOR YOU**_
- **SYSTEM REQUIREMENTS**_
- Laptop/Desktop - We discourage the use of a tablet. Windows computers are ideal
- Headset - Any type of headset will do.
- Webcam - Either built-in or external is fine
- Internet Connection - LAN or WIFI is fine
- **JOB RESPONSIBILITIES AND EXPERIENCE REQUIRED**_
Job Summary
As a customer service agent, you will be required to be the frontline for Tyroola’s telephone communications mainly through the customer service software, Freshworks. Our agents are expected to respond promptly and effectively to incoming contact and a high quality of service delivery and service standards is a must.
A. In this role, you’ll be responsible for the following tasks:
- Assisting our customers through answering Inbound calls, or outbound for follow-ups.
- Provide customers with friendly professional advice on the company’s products and services.
- Proactively offer solutions to customers by gathering and analyzing all available information.
- Ensure that all customer enquiries are answered in a prompt, professional and courteous manner.
- Achieve and/or exceed monthly KPI targets.
- Ensuring quality service is provided to both internal and external customers.
- Maintain detailed and current knowledge of the company’s products and services.
- Ensure documentation of client’s orders and any subsequent communications are kept in accordance with procedure.
- Communicate customer issues/feedback to the Leadership team.
- Close cooperation and support with the Operations department.
Loves customers, and revels in seeing customer’s receiving excellent outcomes to their concerns.
- Reliable, strong time management, administration, and organizational skills.
- Highly developed communication and interpersonal skills, focusing on having very good verbal and written communication skills and exceptional comprehension.
- Knowledge of Freshdesk (or similar), and previous experience is an advantage but not essential.
- Positive attitude and a strong work ethic with demonstrated reliability.
- Ability to complete multiple tasks with varying levels of priority.
- Previous experience in sales of tyres, wheels, and associated services is highly advantageous.
- Attacks work tasks with concentration and focus.
- **WORKING WITH US**_
At Tyroola, we hire and prioritize work values and attitude, ability, and skills. When deciding if this opportunity is suited for you, please examine the following description of our Company Culture.
- Diverse Team
- Open Communication
- Flat Organization
- Young and Dynamic Team
- Provide Training
- Encourage Feedback
- Data-Driven
- Costumers Comes First
- Rapidly Growing Team
- Committed to Personal Growth
- Entrepreneurial
- **YOUR APPLICATION JOURNEY**_
- Assessment - If you pass the initial screening, you will be required to answer a series of written questions to measure your competency based on your technical abilities or role specifics and behavioral and cultural fitness.
- Hiring Managers Interview - Interview with the department head/hiring managers. Questions asked here are more inclined to your technical skills or role specifics. The duration of the call is between 20 to 30 minutes. Make sure to join at least 5 minutes before your schedule.
- CEO’s Final Interview - Final interview with CEO for but not limited to Executives/Directors or Department Head role. Questions asked are more focused on management style and problem-solving skills. The duration of the call is between 30 to 45 minutes. Make sure to join at least 5 minutes before your schedule.
We make hiring decisions based on your attitude, experience, skills, and passion. Please noted that interviews are conducted virtually.
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 3 years (required)
**Language**:
- English (required)
- **ABOUT TYROOLA**_
Tyroola is an eCommerce platform for tyres in the “Scale Up” stage. We disrupt the traditional industry with activities in Australia, New Zealand, Indonesia, and Europe. Tyroola is a leading online marketplace for tyres and automotive parts in the “Scale Up” stage. We disrupt the $5 billion traditional automotive aftermarket industry where 95% of the sector still operating offline. We are active and growing our presence in several countries in the Asia-Pacific region and Europe. We consider ourselves a marketing & technology-led company which happens to be selling tyres.
- **WHAT’S IN IT FOR YOU**_
- **SYSTEM REQUIREMENTS**_
- Laptop/Desktop - We discourage the use of a tablet. Windows computers are ideal
- Headset - Any type of headset will do.
- Webcam - Either built-in or external is fine
- Internet Connection - LAN or WIFI is fine
- **JOB RESPONSIBILITIES AND EXPERIENCE REQUIRED**_
Job Summary
As a customer service agent, you will be required to be the frontline for Tyroola’s telephone communications mainly through the customer service software, Freshworks. Our agents are expected to respond promptly and effectively to incoming contact and a high quality of service delivery and service standards is a must.
A. In this role, you’ll be responsible for the following tasks:
- Assisting our customers through answering Inbound calls, or outbound for follow-ups.
- Provide customers with friendly professional advice on the company’s products and services.
- Proactively offer solutions to customers by gathering and analyzing all available information.
- Ensure that all customer enquiries are answered in a prompt, professional and courteous manner.
- Achieve and/or exceed monthly KPI targets.
- Ensuring quality service is provided to both internal and external customers.
- Maintain detailed and current knowledge of the company’s products and services.
- Ensure documentation of client’s orders and any subsequent communications are kept in accordance with procedure.
- Communicate customer issues/feedback to the Leadership team.
- Close cooperation and support with the Operations department.
Loves customers, and revels in seeing customer’s receiving excellent outcomes to their concerns.
- Reliable, strong time management, administration, and organizational skills.
- Highly developed communication and interpersonal skills, focusing on having very good verbal and written communication skills and exceptional comprehension.
- Knowledge of Freshdesk (or similar), and previous experience is an advantage but not essential.
- Positive attitude and a strong work ethic with demonstrated reliability.
- Ability to complete multiple tasks with varying levels of priority.
- Previous experience in sales of tyres, wheels, and associated services is highly advantageous.
- Attacks work tasks with concentration and focus.
- **WORKING WITH US**_
At Tyroola, we hire and prioritize work values and attitude, ability, and skills. When deciding if this opportunity is suited for you, please examine the following description of our Company Culture.
- Diverse Team
- Open Communication
- Flat Organization
- Young and Dynamic Team
- Provide Training
- Encourage Feedback
- Data-Driven
- Costumers Comes First
- Rapidly Growing Team
- Committed to Personal Growth
- Entrepreneurial
- **YOUR APPLICATION JOURNEY**_
- Assessment - If you pass the initial screening, you will be required to answer a series of written questions to measure your competency based on your technical abilities or role specifics and behavioral and cultural fitness.
- Hiring Managers Interview - Interview with the department head/hiring managers. Questions asked here are more inclined to your technical skills or role specifics. The duration of the call is between 20 to 30 minutes. Make sure to join at least 5 minutes before your schedule.
- CEO’s Final Interview - Final interview with CEO for but not limited to Executives/Directors or Department Head role. Questions asked are more focused on management style and problem-solving skills. The duration of the call is between 30 to 45 minutes. Make sure to join at least 5 minutes before your schedule.
We make hiring decisions based on your attitude, experience, skills, and passion. Please noted that interviews are conducted virtually.
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 3 years (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Agent
Talent Outsourcing Channel Solutions
Posted today
Job Viewed
Job Description
**Requirements**:
- Job Qualifications:
- Have at least 1 year experience within a Client Services or Customer Service role, ideally within the Consulting and Other Services industry.
- Excellent Communication Skills
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
- Amenable to work on site
**Responsibilities**:
- You are responsible for:
- Providing excellent customer service to existing clients.
- Answer customer support calls.
- Update client database whenever necessary.
- Promote other products & services whenever necessary.
**Benefits**:
- Receive these perks and benefits once hired!
- Salary plus high Incentives
- Paid training
- HMO benefits
- Government mandated benefits
- Paid leaves and many more!
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 18,000.00 - 19,000.00 Monthly
Positions available: 50
JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Medium
Gender: Indistinct
- Availability to travel and work outside the city
- Job Qualifications:
- Have at least 1 year experience within a Client Services or Customer Service role, ideally within the Consulting and Other Services industry.
- Excellent Communication Skills
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
- Amenable to work on site
**Responsibilities**:
- You are responsible for:
- Providing excellent customer service to existing clients.
- Answer customer support calls.
- Update client database whenever necessary.
- Promote other products & services whenever necessary.
**Benefits**:
- Receive these perks and benefits once hired!
- Salary plus high Incentives
- Paid training
- HMO benefits
- Government mandated benefits
- Paid leaves and many more!
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 18,000.00 - 19,000.00 Monthly
Positions available: 50
JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Medium
Gender: Indistinct
- Availability to travel and work outside the city
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Agent Ii
Stealth Monitoring
Posted today
Job Viewed
Job Description
Database Management: Update Monitoring Center Portal, StealthHub, SSF & After Hours Advisory
- Onboard/Offboard newly added/removed sites
- Curate and interpret incoming site information for Monitoring Staff ‘through the eyes of a brand-new Escalation Processor’
- Customer Service: Respond to customers in a timely fashion with a high level of positivity
- Proactively audit sites, identify and resolve issues
- Communicating with internal and external clients
- Other monitoring-related tasks assigned
**Qualifications**
- High-level attention to detail
- Critical thinking
- Graduate of any four-year course
- With administrative and client-facing experience
- Excellent Customer Service Mindset
- Excellent Communication Skills (Both Verbal and Written)
- Intermediate to advance knowledge of Excel
- Can work with mínimal supervision
- Willing to work on the graveyard shift, holidays, and weekends
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Holidays
- Night shift
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Yearly bonus
- Onboard/Offboard newly added/removed sites
- Curate and interpret incoming site information for Monitoring Staff ‘through the eyes of a brand-new Escalation Processor’
- Customer Service: Respond to customers in a timely fashion with a high level of positivity
- Proactively audit sites, identify and resolve issues
- Communicating with internal and external clients
- Other monitoring-related tasks assigned
**Qualifications**
- High-level attention to detail
- Critical thinking
- Graduate of any four-year course
- With administrative and client-facing experience
- Excellent Customer Service Mindset
- Excellent Communication Skills (Both Verbal and Written)
- Intermediate to advance knowledge of Excel
- Can work with mínimal supervision
- Willing to work on the graveyard shift, holidays, and weekends
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Holidays
- Night shift
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
2
Retail Sales Customer Service Agent
Angeles, Pampanga
Guerilla Staffing Solutions
Posted today
Job Viewed
Job Description
**WE ARE LOOKING FOR A FRIENDLY, OUTGOING, INDEPENDENT, AND CONFIDENT AGENT WHO HAS A BACKGROUND IN RETAIL, WITH AT LEAST 3 to 5 YEARS OF EXPERIENCE AS A CSR AND WILLING TO WORK ON-SITE. (CLARK)**
**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**
To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.
**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.
**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:
- Experienced in **retail **specifically in **fashion brands.**:
- Basic **computer knowledge and typing skills.**:
- Must be **friendly, outgoing, and have a conversational tone of voice.**:
- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:
- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:
- **7am to 4pm**:
- **Willing to be trained**
**PERSONALITY TRAITS**:
- **Must be friendly, outgoing, and have a conversational tone of voice.**:
- **Confident**:
- **Independent**:
- **Can work well on their own or as a team**:
- **Easy going**:
- **Open-minded, matured thinking**:
- **Neutral**
**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**
**_APPLY NOW!_**
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Early shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any experience in RETAIL?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 5 years (required)
**Language**:
- English (preferred)
**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**
To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.
**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.
**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:
- Experienced in **retail **specifically in **fashion brands.**:
- Basic **computer knowledge and typing skills.**:
- Must be **friendly, outgoing, and have a conversational tone of voice.**:
- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:
- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:
- **7am to 4pm**:
- **Willing to be trained**
**PERSONALITY TRAITS**:
- **Must be friendly, outgoing, and have a conversational tone of voice.**:
- **Confident**:
- **Independent**:
- **Can work well on their own or as a team**:
- **Easy going**:
- **Open-minded, matured thinking**:
- **Neutral**
**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**
**_APPLY NOW!_**
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Early shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any experience in RETAIL?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 5 years (required)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Agent (Csr) - Wfh / Ghssag
Headstart Specialist Incorporated
Posted today
Job Viewed
Job Description
**Job Qualifications**:
- Must be at least a High School Graduate
- Must be at least 1-3 months BPO Experience
- Must be willing to work immediately
- Must have at least 15 MBPS Internet Connection for WFH setup
**Responsibilities**:
- Obtains client information by answering telephone calls; verifying information.
- Informs customers by explaining procedures; providing information and answering questions
- Determines eligibility by comparing customers information to requirements
- Describes products and services properly and efficiently
**Job Types**: Full-time, Fresh graduate
**Salary**: Php15,000.00 - Php19,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
COVID-19 considerations:
Application Question(s):
- Please input your number (09xxx).
**Language**:
- English (preferred)
- Must be at least a High School Graduate
- Must be at least 1-3 months BPO Experience
- Must be willing to work immediately
- Must have at least 15 MBPS Internet Connection for WFH setup
**Responsibilities**:
- Obtains client information by answering telephone calls; verifying information.
- Informs customers by explaining procedures; providing information and answering questions
- Determines eligibility by comparing customers information to requirements
- Describes products and services properly and efficiently
**Job Types**: Full-time, Fresh graduate
**Salary**: Php15,000.00 - Php19,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
COVID-19 considerations:
Application Question(s):
- Please input your number (09xxx).
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Agent Non Voice (Email/chat) &
Taguig, National Capital Region
Trinity Workforce Solutions
Posted today
Job Viewed
Job Description
Analytical and Problem solving skills
Time Management Skills
Communication & Relationships Skills
Aptitude Skills
JOB DUTIES AND RESPONSIBILITIES:
To improve customer confidence being empathetic to a variety of new
and experienced learners needs.
Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
Actively resolve customer queries within agreed processes and in a
professional and customer sensitive manner.
To participate in an on call rota, providing a 24 hours, first line support
service to users.
Handle escalations and dispute in an effective manner and resolve the
customer query
Ensure Customer Service Level Agreements are met or exceeded;
Respond to customer enquiries in a timely and efficient manner;
Ensure appropriate documentation of the interaction on the customer’s
Time Management Skills
Communication & Relationships Skills
Aptitude Skills
JOB DUTIES AND RESPONSIBILITIES:
To improve customer confidence being empathetic to a variety of new
and experienced learners needs.
Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
Actively resolve customer queries within agreed processes and in a
professional and customer sensitive manner.
To participate in an on call rota, providing a 24 hours, first line support
service to users.
Handle escalations and dispute in an effective manner and resolve the
customer query
Ensure Customer Service Level Agreements are met or exceeded;
Respond to customer enquiries in a timely and efficient manner;
Ensure appropriate documentation of the interaction on the customer’s
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Agent (Open to fresh grad.)
HRTX
Posted 3 days ago
Job Viewed
Job Description
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Roles & Responsibilities
Behavioral - interpersonal and influence management skills , Behavioral - Knowledge of Customer's Culture. , Domain - Domain knowledge / Customer Centricity / Commitment Qualifications
College Graduate / College Undergarduates completed 4 semesters without back subjects and SHS Graduate with or without BPO experience.
Experience in call center will be an advantage.
Healthcare experience will be an added advantage
Decent communication proficiency is required
Mandatory Skills
Provider Inbound
This advertiser has chosen not to accept applicants from your region.
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6
Customer Relations Manager
Cebu, Cebu
Flexi Finance
Posted today
Job Viewed
Job Description
-The objective of this role is to increase the client base through the development of customer acquisition channels and customer retention programs. The Manager closely cooperates with Sales to develop new ways of acquiring customers and manage all communications campaigns on all product portfolios. Also, responsible for the upselling and cross-selling effort to retain customers.
Your job will be:
- Responsible for the development of customer acquisition channels
- Manages lead generation efforts for all sales channels
- Closely monitor all direct marketing activities and their effectivity
- Manage all direct marketing activities
- Manage and collect all client’s data from a product portfolio and based on results pick up triggers and products for the client segment
- Cooperate on product changes for cross-sell and upsell
- Manage and upkeep loyalty program
- Cooperate and negotiate with external partners to upkeep all rewards from the loyalty program are delivered on time
- Propose changes in direct marketing communications to get better results
- Regularly report results of Direct marketing activities
- Closely monitor the activity of competitors in the market
We require:
- Filipino citizen and a resident of the Philippines
- Successfully completed a degree in Marketing
- Relevant work experience in the area
- Fluent in written and oral English
- Expert in Excel or Linux equivalent
- Advantages: HubSpot CRM, Insightly, Freshsales, Zoho CRM, Really Simple Systems, Sugar CRM, Zurmo CRM, Bitrix24, Streak, Capsule, SuiteCRM, Google Contacts
What we can offer you?
- Work with one of the biggest financial companies in the Philippines
- International environment
- Learning and development opportunities
- Convenient office location
- Collaborative workspace
- Competitive salary
- Hybrid work set-up
- Career growth
- Regular Working Hours
- Fixed Rest Days
Location
Cebu
Employment Type
Full-time
Field
Marketing
Education
College graduate
Your job will be:
- Responsible for the development of customer acquisition channels
- Manages lead generation efforts for all sales channels
- Closely monitor all direct marketing activities and their effectivity
- Manage all direct marketing activities
- Manage and collect all client’s data from a product portfolio and based on results pick up triggers and products for the client segment
- Cooperate on product changes for cross-sell and upsell
- Manage and upkeep loyalty program
- Cooperate and negotiate with external partners to upkeep all rewards from the loyalty program are delivered on time
- Propose changes in direct marketing communications to get better results
- Regularly report results of Direct marketing activities
- Closely monitor the activity of competitors in the market
We require:
- Filipino citizen and a resident of the Philippines
- Successfully completed a degree in Marketing
- Relevant work experience in the area
- Fluent in written and oral English
- Expert in Excel or Linux equivalent
- Advantages: HubSpot CRM, Insightly, Freshsales, Zoho CRM, Really Simple Systems, Sugar CRM, Zurmo CRM, Bitrix24, Streak, Capsule, SuiteCRM, Google Contacts
What we can offer you?
- Work with one of the biggest financial companies in the Philippines
- International environment
- Learning and development opportunities
- Convenient office location
- Collaborative workspace
- Competitive salary
- Hybrid work set-up
- Career growth
- Regular Working Hours
- Fixed Rest Days
Location
Cebu
Employment Type
Full-time
Field
Marketing
Education
College graduate
This advertiser has chosen not to accept applicants from your region.
7
Customer Relations Manager
Elite Headhunting
Posted today
Job Viewed
Job Description
**Requirements**:
- Completed Bachelor's degree in business administration or relevant field
- Minimum 7 years of proven experience in a customer service position, 2 years as a Supervisor or a Manager
- Proficiency in Microsoft Office and customer service software
- Outstanding written and verbal communication skills both Tagalog and English
- Knowledge of best practices in BPO, a plus
- Experience in any, a plus, Real Estate/Multilevel Selling/Banking/Telecom
- Excellent Leadership, Coaching, Customer Focus and Collaboration skills
**Salary package: 60k-70k it can go up depending on experience.**
**Deployment: Quezon City**
**Salary**: Php60,000.00 - Php70,000.00 per month
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in Real Estate/Multilevel Selling/Banking/Telecom?
- Are you knowledgeable in BPO Best Practices?
- Are you willing to start ASAP?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Manager: 7 years (preferred)
- Supervisory or a Manager: 2 years (preferred)
- Completed Bachelor's degree in business administration or relevant field
- Minimum 7 years of proven experience in a customer service position, 2 years as a Supervisor or a Manager
- Proficiency in Microsoft Office and customer service software
- Outstanding written and verbal communication skills both Tagalog and English
- Knowledge of best practices in BPO, a plus
- Experience in any, a plus, Real Estate/Multilevel Selling/Banking/Telecom
- Excellent Leadership, Coaching, Customer Focus and Collaboration skills
**Salary package: 60k-70k it can go up depending on experience.**
**Deployment: Quezon City**
**Salary**: Php60,000.00 - Php70,000.00 per month
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in Real Estate/Multilevel Selling/Banking/Telecom?
- Are you knowledgeable in BPO Best Practices?
- Are you willing to start ASAP?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Manager: 7 years (preferred)
- Supervisory or a Manager: 2 years (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Customer Relations Officer
Makati, National Capital Region
ALC Group of Companies
Posted today
Job Viewed
Job Description
**QUALIFICATIONS**:
- Must have excellent communication skills both written and verbal
- Must be proficient with use of MS office
- Can work under pressure, assertive, with unique marketing skills
- Available to work in Makati
**DUTIES & RESPONSIBILITIES**:
- Assist the Customer Relation Manager in handllng customer relations operations
- Handling and coordination of customer complaints to responsible parties
- Maintain customer data base Conduct and analyze after sales surveys
- Conduct service reminder activities to customers
- Handling of telemarketing activities to promote parts and service marketing programs
- Assist in processing acquisition of government permits and accreditation certificates acquisition and renewal
- Conduct 5S activities in area of work place
- Perform other task that may be assigned by superior from tirne to time
**Salary**: Php18,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Must have excellent communication skills both written and verbal
- Must be proficient with use of MS office
- Can work under pressure, assertive, with unique marketing skills
- Available to work in Makati
**DUTIES & RESPONSIBILITIES**:
- Assist the Customer Relation Manager in handllng customer relations operations
- Handling and coordination of customer complaints to responsible parties
- Maintain customer data base Conduct and analyze after sales surveys
- Conduct service reminder activities to customers
- Handling of telemarketing activities to promote parts and service marketing programs
- Assist in processing acquisition of government permits and accreditation certificates acquisition and renewal
- Conduct 5S activities in area of work place
- Perform other task that may be assigned by superior from tirne to time
**Salary**: Php18,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
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