33 Client Relations jobs in the Philippines

Duties and Responsibilities:

• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
• Tasked to assists customers with their after sales concerns related to payment and collections
• Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
• Reports to the accounts managers on the progress of clients' payment process for the unit.
• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.

Qualifications:

• Graduate of any business-related 4-year course (
  Financial Course is preferred)
• Open to Fresh Graduates
• Willing to work on-site (client-facing).
• With excellent communication and customer service skills.
• Has confidence and is assertive.
• Has 1-3 years of customer service, real estate, or collection experience.

Qualifications:

• Bachelor's degree graduate

• Willing to work on-site (client-facing)

• With excellent communication and customer service skills

• Has confidence and is assertive

• Has 1-3 years of CSR/Front Office/BPO work experience

Duties an Responsibilities:

-Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).

-Maintains excellent professional relationship with the clients, ensuring positive customer service provision.

-Reports to the accounts managers on the progress of clients' payment process for the unit.

-Monitors renewals and handles new and existing accounts (clients assigned with).

-Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the Accounts Receivables Department.

About the Role:

Our Client Relations Supervisor plays a vital role in enhancing the FGI customer experience by fostering strong relationships with our clients and ensuring the delivery of exceptional after-sales service.

You'll work closely with various teams, including designers, project coordinators, technicians, and installers, to ensure smooth communication and coordination with clients. You are solution-oriented and thrive in an environment where you can resolve complex customer concerns while implementing strategic improvements in service operations. As a leader, you will guide your team toward continuous development and ensure they have the tools and resources they need to succeed.

What you will be doing:

• Stakeholder Engagement: Coordinate with clients, in-house designers, project coordinators, technicians, and installers to address after-sales service issues and ensure a smooth client experience
• Problem-Solving: Oversee the resolution of customer concerns by finding the best solutions and ensuring that issues are addressed quickly and efficiently
• Process Improvement: Identify, suggest, and implement strategies to improve customer service operations, enhance productivity, and boost profitability
• Key Client Support: Deliver tailored after-sales service to VIP clients
• Service Quality Metrics: Regularly track and analyze service quality and customer satisfaction through defined metrics
• Knowledge Management: Lead training and onboarding of team members, keep knowledge resources updated, and identify areas for improvement based on customer feedback
• Team Leadership: Lead a team in delivering high-quality service and building lasting customer relationships, while managing team performance through regular evaluations and coaching

What will set you up for success:

• Bachelor's Degree from a reputable university
• At least 4 years of experience in customer experience and service
• Proficient in Google Business Suite (GDocs, GSheets, GSlides) and Microsoft Office
• Strong interpersonal skills and genuine enthusiasm in assisting customers and providing client solutions
• Ability to quickly address customer concerns and operational needs
• Excited to collaborate with cross-functional teams and share ideas (We value radical candor.)
• Proven leadership experience

Location
: Mandaluyong

Position: Client Relations Officer

Location: Shaw Blvd, Mandaluyong City

Job Description:

We are looking for a personable and proactive Client Relations Officer to join our growing team. This role is responsible for building and maintaining positive relationships with clients, ensuring their satisfaction, and addressing their concerns in a timely and professional manner. The ideal candidate is empathetic, detail-oriented, and committed to delivering exceptional client experiences.

Key Responsibilities:

· Serve as the primary contact for clients, addressing inquiries, requests, and concerns promptly

· Build and nurture long-term client relationships through consistent communication and support

· Coordinate with internal departments to ensure smooth service delivery

· Monitor client feedback and escalate issues to appropriate teams for resolution

· Maintain accurate records of client interactions and transactions

· Assist in planning and organizing client engagement activities and events

Qualifications:

· Bachelor's Degree in Business, Communications, Marketing, or a related field

· Experience in client servicing, customer relations, or account management, preferably in the healthcare or services industry

· Excellent communication, interpersonal, and problem-solving skills

· Client-focused, collaborative, and able to handle multiple tasks effectively

· Willing to be assigned at Shaw Blvd, Mandaluyong City

Why Join Us?

Be part of a company that values client partnerships, teamwork, and professional growth. If you are passionate about providing excellent service and building lasting client relationships, we'd love to meet you.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Flexible schedule
• Pay raise

Work Location: In person

Position Summary:

The support service personnel shall provide assistance and support to the New Business Ventures function of the Office of the President & CEO in managing relationships with prospective clients by coordinating inquiries, facilitating property-related processes, and ensuring that client needs are addressed efficiently and professionally. The role involves handling inquiries, facilitating property related processes, and coordinating with internal departments to ensure the prompt and easy entry and registration of business locators, as well as support the smooth and seamless operation of existing business locators, within the Clark Civil Aviation Complex (CCAC).

Duties and Responsibilities:

1. Process potential locators' Letters of Intent (LOIs), facilitate communication to address their requirements.

2. Assist in identifying suitable properties through joint site inspections and departmental verifications.

3. Organize and coordinate meetings with the prospective locators.

4. Conduct comprehensive site tours, and provide ongoing support until a decision is made on whether or not to proceed with the preparation of term sheets and lease agreements (LAs).

5. Facilitation of various requests from locators and other government agencies on the issuance of the following: a) Endorsement to CDC relative to application for business registration, b) Certification, c) Clearances, d) Reservation agreement.

6. Provide assistance in the preparation of events such as groundbreaking with concerned locators;

7. Request for write-up/s from locators for the CIAC Annual Report.

8. Assist in the monitoring and implementation of the Asset Disposition Program (ADP) within the Clark Civil Aviation Complex (CCAC).

9. Participation to invitations on logistics-related, education and entertainment-related business meetings, forums, and networking as approved by Management.

10. Conduct briefing and presentations before existing or incoming investors and locators on various processes, rules and regulations relating to their operation within the Clark Civil Aviation Complex. Annex B

11. Evaluate and submit recommendation on various requests of business locators and concessionaires for issuance of certificates of registration and tax exemption, import and export permits, employment permits, immigration papers, licenses, clearances, and other documentary requirements relating to their operation.

12. Monitor and ensure compliance of business locators and concessionaires with their contractual obligations stipulated under their lease agreements, contracts, memorandum of agreement, fees and charges agreements, etc.

13. Ensure the establishment and maintenance of an updated record and registry of all business locators and concessionaires within the Clark Civil Aviation Complex for easy reference, retrieval and generation of necessary information, data and statistics.

14. Undertake coordination/clarification meetings with concerned business locators and concessionaires, including other CIAC departments, CDC and other concerned government offices and agencies, in order to promote and ensure a business-friendly atmosphere within the Clark Civil Aviation Complex.

15. Performs such other tasks that may be assigned from time to time.

Job Type: Full-time

Pay: Php28,188.00 per month

Benefits:

• Life insurance

Work Location: In person

The Client Relations Manager is the primary point of contact for all company clients. This individual will play a crucial role in building and maintaining strong relationships, efficiently resolving issues, and ensuring high client satisfaction and retention. The position requires strong communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities

• Be the first point of contact for clients via phone calls, emails.
• Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution.
• Proactively resolve client complaints and difficult situations with professionalism and empathy.
• Assist with client account management, including processing payments, sending out notifications, and answering questions about billing.
• Maintain detailed and accurate records of all client interactions.
• Ensure all actions and communications are in compliance with company policies and relevant regulations.

Qualifications and Skills

Previous experience in a client-facing or customer service role.

Excellent verbal and written communication skills.

Proven ability to problem-solve and manage conflicts.

Strong attention to detail and organizational skills.

Ability to effectively handle multiple tasks and priorities.

Proficiency with CRM (Customer Relationship Management) software is a plus.

A positive and service-oriented attitude.

WARNINGS:

• • NO TEMPORARY workers.
• Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.
• NO working for another company at the same time.
• NO hiring subs to do what we hired you to do.
• We terminate immediately due to these violations.

Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.

Core Values we expect team members to remember:

• • Trust.
• Go Getter.
• Transparency.

Job Qualification

• Bachelor's degree in Marketing, Business Administration, Management, Communications, or related field

• At least 1–3 years of experience in client relations, account management, or a similar role (corporate/office setting preferred)

• Strong verbal and written communication skills in English

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and other business tools

• Strong organizational skills with keen attention to detail

• Able to handle multiple tasks and meet deadlines in a fast-paced environment

• Demonstrates professionalism, problem-solving skills, and sound judgment in handling client concerns

• Ability to work both independently and collaboratively with cross-functional teams

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Ability to commute/relocate:

• Marikina: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Marikina (Preferred)

Work Location: In person

Client Relations Officer

Job Qualification

• Bachelor's degree in Marketing, Business Administration, Management, Communications, or related field

• At least 1–3 years of experience in client relations, account management, or a similar role (corporate/office setting preferred)

• Strong verbal and written communication skills in English

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and other business tools

• Strong organizational skills with keen attention to detail

• Able to handle multiple tasks and meet deadlines in a fast-paced environment

• Demonstrates professionalism, problem-solving skills, and sound judgment in handling client concerns

• Ability to work both independently and collaboratively with cross-functional teams

UCBEnvironmental is a family of companies focused on Sustainable Sustainability. Through our five distinct divisions: , UCBPalletSolutions, UCBOrganicWaste, UCBTrading and UCBZeroWaste… we service many of the largest, most trusted brands in the country

Pioneering sustainability through innovation, the UCBEnvironmental journey began in 2006 with , creating a technology platform to match the supply and demand of the billions of USED boxes unpacked daily, across North America. Leveraging its success in both technology and logistics, UCBZeroWaste was launched in 2019 to offer comprehensive, fully-managed waste reduction programs. UCBPalletSolutions utilizes similar technology and logistics prowess, applied to USED pallets. As we were founded in sunny California, with some of the strictest food regulations in the country, UCBOrganicWaste offers some of the best knowledge and expertise to all our clients nationwide.

Why work at UCB:

• Competitive Salary
• Longevity Bonus
• A Player Bonus
• Year-End Profit-Sharing Bonus
• Your work helps reduce environmental impact.
• Supportive and accessible leadership team
• Work with a passionate and collaborative team of people
• Career growth opportunities
• Work with the biggest most well-known companies.

Work Hours and Schedule: Night Shift - U.S. Business Hours (Monday to Friday)

Work Duration: Full-time (40 hours per week)

Rate: $5-$6/hour

Note: Please attach your updated resume/CV in your proposal

Description/Information:

We are looking for a Client Relations Specialist based in the Philippines to work directly with the CEO, providing dedicated support in managing and strengthening relationships with existing clients. This role will operate under the CEO's direction to ensure consistent client engagement, feedback gathering, and satisfaction. The ideal candidate is proactive, client-focused, and highly organized, ensuring that every client interaction adds value and reinforces long-term partnerships.

Key Responsibilities:

• Serve as the primary point of contact for the CEO's existing clients, ensuring consistent communication and follow-up.
• Schedule and coordinate regular client meetings for the CEO, ensuring consistent client engagement.
• Gather client feedback during and after meetings, summarizing insights for the CEO and relevant teams.
• Support the CEO in preparing for client calls and meetings by providing background information, notes, and follow-up actions.
• Maintain detailed records of client interactions, preferences, and ongoing projects in the CRM.
• Use LinkedIn and other platforms to stay connected with clients, monitor industry updates, and identify relationship opportunities.

Qualifications:

• Proven experience in client relationship management, account management, or customer success (preferably in a B2B environment).
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with potential clients.
• Skilled at managing and prioritizing a high volume of inbound and outbound calls while maintaining professionalism, clarity, and a client-focused approach.
• Highly proactive — not just "order takers," but actively finding ways to grow each account.

•Comfortable working within a CRM, spotting expansion opportunities, surfacing cross-sells, and re-engaging at-risk accounts.

•Proficiency in Microsoft Office Suite and CRMs (HubSpot, Salesforce, or similar)

UCBEnvironmental (UCB) is growing fast In order to keep up with our explosive growth, we are actively hiring smart, driven, passionate people to help implement our proven programs. If you think you would be a good fit for UCB and you are looking for a challenging-but-rewarding career in waste reduction, we'd love to hear from you

Learn more about us by visiting our websites and

UCBEnvironmental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: From Php44,000.00 per month

Work Location: Remote