57 Business Operations jobs in Taguig

**Job ID**:
**Required Travel** :Minimal
**Managerial - No**
**Location**: :Philippines
- Pasig - (Amdocs Site)

**Who are we?**:
**In one sentence**:
The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.

**What will your job look like?**:

- You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
- You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
- You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
- You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
- You will update checklists for quality assurance and progress tracking, following standard operating procedures.
- You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
- You will ensure crystal clear communication and documentation as a point of contact.
- You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
- You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.

**All you need is.**:

- Bachelor's degree in Science/IT/Computer Science or equivalent
- Experience writing software code in at least one programming language
- Good knowledge of Object Oriented Design and development
- Experience in Production Support/Application Support

**Why you will love this job**:

- You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
- You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
- You will have the opportunity to work in a multinational environment for the global market leader in its field.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Summary:**
We are seeking a detail-oriented and highly skilled **Price Variance Auditor** with strong expertise in Microsoft Excel (especially in formula-based analysis) to perform comprehensive audits of parts-related base prices, price adjustments, and all relevant documentation tied to newly initiated contracts. The ideal candidate will ensure pricing accuracy, adherence to contractual obligations, and integrity of supporting evidence. This role also involves regular client interaction and a proactive approach to identifying cost-saving opportunities and supporting strategic price negotiation efforts.
**Key Responsibilities:**
+ Conduct thorough audits of base part prices, contract price changes, and all supporting documentation related to new supplier contracts initiated by buyers.
+ Verify pricing accuracy and ensure all adjustments are aligned with contractual terms and client policies.
+ Assess the validity and sufficiency of evidence provided to support pricing changes.
+ Utilize advanced Excel formulas and tools to compute price changes, identify discrepancies, and report on variances.
+ Prepare and deliver clear, concise reports on audit findings, highlighting risks, inconsistencies, or cost-saving opportunities.
+ Lead or participate in regular review meetings with clients to discuss Price Change Reports and variance findings.
+ Collaborate with procurement teams to formulate strategic approaches to supplier negotiations and price reductions.
+ Maintain documentation of audit processes, methodologies, and conclusions to ensure transparency and traceability.
**Required Qualifications and Skills:**
+ Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
+ Proven experience in auditing, procurement, or cost analysis with a focus on price validation and variance analysis.
+ **Advanced proficiency in Microsoft Excel** - including but not limited to: VLOOKUP, INDEX/MATCH, IF statements, pivot tables, conditional formatting, and error-checking formulas.
+ Strong analytical and quantitative skills, with a high level of attention to detail.
+ Excellent written and verbal communication skills for client reporting and presentations.
+ Ability to manage multiple audits/projects simultaneously in a fast-paced environment.
+ Familiarity with procurement or ERP systems SAP is a plus.
+ Open to night shift and hybrid work set up
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

**GBS Manila Organizational Description:**
Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.
GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.
It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.
Support for (Group) Compliance, (Group) Export Control & Sanctions plus the (global) Responsible Value Chain organization with operational tasks of the Business Partner Due Diligence process such as:
+ False Positive clearing for Sanctions screening, Adverse Media Screening, Ultimate Beneficial Owner (UBO) Screening, Internet Research, and Continuous Screening.
+ Manual Entry of BP information into the KYBP tool (depending on processes defined by the sectors/group functions).
+ Correction of wrongfully entered data by the initiator (e.g. found during follow ups)
+ Tracking of post-completion mitigation measures, incl. Follow ups with the business
+ Determination if post-completion mitigation measures were indeed completed by the initiator and complies with the requirements set.
+ Collection of random samples within the KYPB platform once a year based on a predefined set of criteria.
+ Preparation of sample to send to Group Compliance, Group Export Control & Sanctions plus the global Responsible Value Chain organization for further processing and analysis.
+ Collection of feedback of analysis by Group Compliance, Group Export Control & Sanctions + the global Responsible Value Chain organization
+ Bachelor's degree holder in Business, Finance, Engineering, IT, or related courses.
+ Basic knowledge in Compliance, Sanctions & Export Control and/or Labor and Human Rights, and Environmental Due Diligence.
+ 2-4 years of related work experience in Compliance and Export Control is a plus.
+ Work with Project teams on process improvements, development of KPI and other quality measures.
+ Advanced knowledge of IT systems and databases preferably SAP.
+ Proficient in using Office 365 applications; Advanced knowledge of Excel.
+ Able to facilitate team meetings to share best practices, lead process improvement initiatives, actively participate/form part of GBS committees (such as events comm., Connect
+ Experience with working with international teams a plus.
+ Understanding of different cultures
+ Hybrid work arrangement
+ HMO upon hire
+ Values-based culture
+ Work-life balance
+ Learning Opportunities
Ready to drive with Continental? Take the first step and fill in the online application.

For Pooling Purposes Only
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

The Business Unit Head Mall Operations is a senior executive role tasked with leading the full operations and strategic direction of multiple business verticals within a large-format retail and lifestyle complex. The role oversees various customer-centric and revenue-generating functions such as entertainment, tech retail, transportation services, customer care, and strategic partnerships. The position requires strong cross-functional leadership and the ability to deliver operational excellence, business growth, and an exceptional customer experience.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, or a related field; MBA or equivalent postgraduate degree is highly preferred.
• At least 15 years of progressive experience in large-scale mall operations , with a minimum of 5 years in a senior leadership role.
• Proven ability to manage diverse functions such as entertainment, retail services, venue operations, and customer care within a high-footfall property.
• Strong track record in business strategy, P&L management, and driving operational efficiency.
• Excellent leadership, stakeholder management, and team-building capabilities.
• High level of adaptability, strategic thinking, and results orientation.
• Experience in partnership development and customer engagement strategies is an advantage.
• Strong communication and decision-making skills.

Duties & Responsibilities:

• Lead and manage the integrated operations of various mall-based business functions (eg. Cinema, Entertainment, Tech Retail Operations, Mall Venue Management, Transpiration Services, Licensing & Strategic Partnerships, etc.)
• Develop and execute operational strategies to achieve business targets, enhance customer satisfaction, and optimize resource use.
• Ensure consistent implementation of service standards, operating procedures, and performance metrics across all units.
• Drive innovation and improvements in customer experience, digital integration, and space utilization.
• Work closely with senior leadership and cross-functional teams to align business unit goals with the overall mall strategy.
• Monitor market trends, foot traffic, and customer feedback to inform data-driven decisions and business enhancements.
• Establish and maintain relationships with key partners, vendors, and tenants to support commercial objectives.
• Manage and mentor business unit teams, fostering a culture of accountability, service excellence, and continuous improvement.
• Ensure compliance with internal policies, safety regulations, and operational guidelines.
• Provide regular performance updates and strategic insights to executive leadership.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Thermo Fisher Scientific offers meaningful work with a global impact.
**Location/Division Specific Information**
Our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significant opportunities to develop outstanding career experiences and perspectives. Ranked #95 on the 2021 Fortune 500 list and with revenues of more than $40 billion, you'll discover endless opportunities to grow a rewarding career as part of the world leader serving science.
**Discover Impactful Work:**
An **Operations Finance Analyst II,** Contributes to the achievement of financial and business objectives through accurate and timely financial analysis and reporting. Works cross-functionally with operations, commercial finance, and finance to resolve issues related to any of the following: revenue, costs, contract values, billing, balance sheet management, financial reporting, financial tools and processes.
**A day in the Life:**
+ Administers the daily financial management of a moderately complex project portfolio and/or special assignments.
+ Collects, compiles, verifies, and analyzes financial information to providemanagement with accurate and timely information for making financial decisions.
+ Works on transactional level tasks. Demonstrates the ability to prepare journal entries; maintain and reconcile general ledger accounts that are adequately supported and documented.
+ Works on problems of moderate scope where analysis of situations or data requires
+ Performs analysis of budget to actual data on monthly, quarterly, and annual bases and for revenue calculations and forecasting; and/or performs regular reconciliations and analysis of revenues and billing on a project and company level; and/or creates trackers, financial tools, dashboards and provides technical solutions by manipulating large datasets and compiling data.
+ Analyzes cost assignments, ensuring that all assigned projects enforce to accepted cost accounting standards.
+ Tracks, maintains and/or interpret project information and budgets within the project accounting system; and/or takes part in reviewing and development of financial reports, tools, systems, policies and processes in support of financial management process and improved efficiency.
+ Supports management in assessing and minimizing the risk on revenue and gross profit and/or balances associated with assigned balance sheet accounts and/or financial processes and tools.
+ Interacts with leadership through the presentation of database extracts and datasets, tools, models, data analysis, and dashboards.
+ Serves as a mentor and lead for team members.
**Keys to Success:**
**Education**
+ Bachelor's degree or equivalent and relevant formal academic.
**Experience**
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to **3+** years).
**Knowledge, Skills, Abilities**
+ Ability to function as an effective and respected partner to internal clients
+ Proven ability to adapt quickly to new systems and processes
+ Confidence to handle critical information and make sound recommendations
+ Ability to juggle multiple tasks while still delivering high quality results
+ Strong analytical and quantitative skills and ability to handle data effectively
+ Strong written and oral communication skills
+ Strong interpersonal and project administration skills
+ High level of proficiency in Microsoft Excel and PowerPoint for analysis and presentation of data, for roles with more technical focus previous experience with SharePoint / VBA / SQL / Power BI / RPA (comparable to 1+ years) will be an advantage.
+ Strong understanding of accounting/financial principles and regulations/legal requirements, for roles with more accounting focus a professional accounting qualification - ACCA / CPA / CIMA or equivalent will be an advantage.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Apply today! Access
Thermo Fisher Scientific provides accessibility services for job seekers needing accommodations during the application process.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

The Business Development Manager is responsible for driving business growth by identifying and
pursuing new opportunities, building strong relationships, and increasing revenue. The role includes br>expanding the company's client base and market reach through:

- Market research
- Lead generation
- Client relationship management
- Sales strategy development

The BDM serves as a bridge between the company’s capabilities and the market’s needs, helping align
through strategic planning and relationship building.

**Job description**: The Business Development Officer works with the department Head/Team Head in developing product plans and strategies to drive the profitability of Cash Management products and services to achieve overall objectives of the organization. He/She handles initiatives for assigned Cash Management product/s and service/s.

**Basic qualifications**:
College Graduate; At least two (2) years’ experience in the areas of business development, product management, project management, preferably acquired in the banking industry.

**Location**: Makati City

Managing organizational sales by developing a business plan for prospective and existing clients that
covers sales, revenue, and expense controls.
- Meeting planned sales revenue targets within named existing and prospective client accounts.
- Setting individual sales and activity targets with members of the business development. Client account

management as well as the digital and direct marketingteams.
- Tracking sales goals and reporting results, on monthly and quarterlybasis.
- Overseeing the activities and performance of the business development, client account management to

maintain and increase annuity and non-recurring revenue sources.
- Coordinating with marketing on lead generation through digital and direct marketing teams.
- The ongoing training of your business development and client account managers.
- Developing your sales team through motivation, goal setting, and product knowledge education.

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)