37 Business Analysis jobs in Taguig
Manager Strategic Planning

Posted 12 days ago
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Job Description
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Provide data-driven analytical support to the General Manager in all areas of planning, finance, analytical projects, and business development.
+ Conduct regular reviews with each strategic pillar owner to ensure planned activities for each strategy and initiative are met and completed within the set timelines.
+ Lead all periodic management reviews and monitoring of action items.
+ Responsible for project management and monitoring of enterprise projects and initiatives.
+ Develop business and financial models and analyze them to support pivotal initiatives or projects.
+ Lead quarterly workforce planning working sessions and ensure the headcount forecasts are based on the latest information and have reasonable assumptions
+ Provide analysis on headcount forecast to the General Manager and Finance Director to be included in the quarterly President's Operating Report (POR).
+ Coordinate with different partners to gather information needed by the General Manager.
**Who You Are:**
You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You set clear expectations for partners to drive timely project delivery with a demonstrated return on investment. You value collaboration and thrive on building partnerships to achieve common goals. You embrace challenges and seize opportunities with urgency, determination, and high energy.
**For This Role, You Will Need:**
+ Bachelor's degree in Business, Economics, Industrial Engineering, Finance, Statistics, or related courses.
+ At least 5 years of full-time experience in Strategic Planning, Management Consulting, or Corporate Strategy
+ Experience leading cross-functional initiatives and working with senior leadership.
+ Proficiency in financial modeling and data analysis.
+ Familiarity with strategic frameworks like SWOT, PESTLE, and Porter's Five Forces.
+ Advanced proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
**Preferred Qualifications that Set You Apart:**
+ Master of Business Administration degree is a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Process Improvement Analyst

Posted 16 days ago
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Job Description
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Process Improvement Manager (Internal Auditor)
Posted 20 days ago
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Job Description
Job Summary:
Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment.
Duties & Responsibilities:
- Reviews and assesses the adequacy and effectiveness of Company policies, processes, and procedures.
- Identifies gaps, weaknesses, and risks in internal controls and compliance procedures.
- Reviews and analyzes processes to ensure compliance and operational efficiency.
- Recommends improvements for internal controls, processes, and procedures.
- Prepare detailed reports documenting findings, risks, and recommendations.
- Collaborates with various Department Heads to address control gaps and implement
- improvements.
- Monitors adherence to internal policies, procedures, and regulatory requirements.
- Performs other duties that may be assigned from time to time.
Business Analyst, Project Delivery & Process Improvement (Philippines)
Posted 23 days ago
Job Viewed
Job Description
CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a **Business Analyst** role available.
**Only candidates located in the Philippines to apply.**
**Job summary:**
+ The role is responsible for supporting business process improvement projects as well as change requests for systems and processes; responsible for screening and analyzing business requests, and identifying, assessing the related change needs requiring system enhancements and/or process changes; responsible for gathering complete business requirements by conducting elicitation workshops and other related activities; captures, documents and develop business requirements documentation including use cases, as-is and to-be state process mapping and modeling; assists in creating proposals for improved or new operational design; conducts analysis to understand impacts of process and system changes to business; provides support to the business during the implementation process of projects from initiation to post go live; supports the creation of business cases outlining cost impacts and value drivers of proposed changes and solutions.
**Essential Functions:**
+ Handling all process change / systems enhancement requests from the business, including gathering requirements, conducting impact analysis, creating use cases, creating test cases and executing systems testing, process mapping and modelling, and other needed business requirement documentations as required.
+ Supporting the delivery of process improvement projects with process design/changes and system development components, owning the execution and completion of business analysis tasks and deliverables needed for the projects from initiation to post go live implementation stages. The responsibilities include developing the following documentation as needed on the projects: business cases, project charters, as-is and to-be process models, impact analysis, gap analysis, data analysis, business process viewpoints, business function viewpoints, business requirement documents with use cases, creating test cases and conducting systems testing. The user is also expected to support business teams by: writing system user guides, process manuals, presentation decks, and delivering trainings.
+ Provides support to business operational teams in conducting process reviews, identifying non-value adding steps, assessing areas for improvement to create lean processes, and supporting the adoption of process changes. The responsibilities include facilitating process review workshops, value stream mapping, data analysis, and process modelling.
+ Conducts interactive workshops for employees to generate process improvement ideas, identify opportunities, develops recommendations and propose solutions
+ Conducts business analytics that identifies actionable business insights; conducting data analysis to recognize trends and opportunities for operational improvements in terms of cost, quality, or efficiency.
**Qualifications:**
+ Bachelor's Degree preferably from Industrial Engineering, Computer Science, or Information Technology.
+ At least **5 years of relevant experience** in the following areas:
+ ArchiMate modeling and BPMN (Business Process Model and Notation)
+ Software Development Life Cycle (SDLC)
+ Lean Six Sigma methodologies
+ IT Business Analysis, Project Delivery, or Agile frameworks (e.g., Scrum)
+ Proficient in **AWS** , **Microsoft Office Suite** , and **Microsoft Visio**
+ Strong analytical thinking, with a collaborative mindset and excellent communication and presentation skills
**Knowledge, Skills & Abilities:**
+ Business Requirements Elicitation, Business Requirements Documentation Development, Process Mapping and Modeling, Value Stream Mapping, Stakeholder Management, Systems Testing, Data Analysis
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. May be requested to work a different shift.
#LI-SH1
#LI-HYBRID
GBS Business Transformation PMO Senior Process Improvement Manager

Posted 7 days ago
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Job Description
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**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Analyst

Posted 10 days ago
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Job Description
Responsibilities
· As an internal consultant to business end-users in the area of process automation and operational efficiency.
· Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
· Involved and assist in HIS system implementation.
· Assist in application configuration, system testing and Integration testing.
· Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
· Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
· Arrange and conduct Super user training.
· Provide Go Live support.
Requirements
· Diploma graduate with at least 3-4 years of experience in the HIS application field
· Has experience supporting HIS Implementation
· System Analysis & Design skills
· Reporting/Analytic developments skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Business Analyst
Posted 14 days ago
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Job Description
Support the Business Development team through structured reporting, business casing and modelling, project coordination across acquisitions, divestments, partnerships and contract renewals - enabling effective decision-making and execution.
**Tasks**
**1.** **Main** **Tasks**
+ **Business** **Modelling**
+ Prepare business cases to assess the viability of new development opportunities (e.g. new modalities, new business lines, new therapies, etc.)
+ Support scenario analysis and valuation exercises in the context of acquisitions, divestments, and strategic partnerships under the guidance of the project manager
+ Assist in the preparation of materials for investment decisions, including support and input for Investment Committees documentation, ensuring consistency and accuracy of content together with the project manager
+ **Reporting &** **Digitalization** **of BD** **Processes**
+ Oversee the internal reporting system for all CDI Business Development projects (acquisitions, divestments, strategic partnerships)
+ Track performance of ongoing projects using defined KPIs and provide structured analysis to support project steering and decision-making
+ Develop tailored reports, dashboards, and presentations for senior management and governance committees upon request of the head of CDI Business Development or head of CDI New Business Models & BD Portfolio Management
+ **Documentation** **, Governance & Compliance Monitoring**
+ Oversee the documentation process for all CDI BD transactions and projects, ensuring consistency, completeness, and auditability
+ Monitor adherence to internal procedures and external regulatory requirements across BD activities
+ Work strictly in compliance with FME policies and CDI M&A SOPs
+ **Support Renegotiation of Existing Contracts, Renewal or Revision**
+ Support the preparation and analytical review of expiring management contracts
+ Gather relevant data and contribute to the definition of renewal strategies
**2.** **Secondary** **Tasks**
+ On request, initiation, coordination and support of further Business Development projects and initiatives
**Organization**
**Internal** **Interfaces**
+ Corporate departments: CDI Finance, Treasury, International Accounting, Global Tax, CDI Legal, Global Compliance (M&A and JV team), HR CDI, Regional GMs, CDI Communication, M&A DTI BP
+ Local/regional functions: Country Managing Directors, Regional BP Finance, Regional BP Legal, Regional BP HR
**External** **Interfaces**
+ Potential buyers or acquirers for divestments/acquisitions
+ Potential partners for commercial or legal JVs
+ Externalconsultants
**Key Performance** **Indicators** **(** **KPIs** **)**
+ Meeting project objectives and milestones considering deadlines, approved scope, and requested quality
+ Successful detection and management of project risks and issues
+ Ensuring transparency on task completion status
+ Satisfaction and positive feedback from project team and line manager
**Qualifications, Experience,** **Know-How** **and Skills**
**1)** **Required** **Training and** **Education**
+ University degree in Business Administration / Economic Sciences
**2)** **Required** **Professional Experience**
+ Minimum 2 years in the dialysis market
+ Minimum 3 years supporting Business Development projects
**3)** **Important** **Personal** **Qualities**
+ Very good relationalabilities
+ Sound decision-making based on knowledge and judgment
+ Ability to manage multiple issues/projects simultaneously
+ Capacity to perform in a demanding, high-performance, team-oriented culture
+ Strong collaboration, influence, project management, organizational and change management skills
+ Proven leadership in matrix organizations across all management levels
**4)** **Specialized** **Knowledge**
**a) Technical Knowledge**
+ Experience in financial/operational data analysis, communication and presentation
+ Project management experience
**b)** **Languages**
+ Fluent English (presentation, writing, reading); other languages are a plus
**c) IT Skills**
+ Proficiency in MS Office, Excel, SAP
+ Good command of BI tools and internal software
**d) Product Knowledge**
+ Deep knowledge of dialysis products and services
**5) Special Personal** **Requirements**
+ High standards in international company settings
+ Willingness to travel across CDI region
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Business Analyst
Posted today
Job Viewed
Job Description
**Job Summary**:
Our respected client is seeking a professional with at least 2 years of working experience in the Banking Industry for the job of Business Analyst.
As a Business Analyst, you will work with highly passionate, ambitious, and talented teams in the Philippines and Poland. You will be exposed to the latest trends and technologies used in banking and finance, including micro-services, machine learning, AI, and cloud computing. The job is based in BGC, Taguig City, Metro Manila, Philippines and offers a WFH set-up.
**Key responsibilities**:
- Create detailed, comprehensive, and well-structured user stories.
- Gather software requirements from internal and external clients.
- Organize the overall requirements into small pieces of deliverable software that could start delivering business value individually.
- Communicate and refine requirements with the development teams.
- Validate implemented solutions to ensure quality and conformance to agreed-to customer requirements.
- Manage project backlog and priorities.
**Key expectations**:
- 2+ years of experience in a similar position.
- Good interpersonal communication skills, and ability to explain complex concepts.
- Excellent written and spoken English.
- Solution-focused approach and analytical thinking.
- Proactivity and ability to work independently.
- Nice to have skills and competencies: _
- Knowledge of the Scrum and Agile methodologies.
- Experience in the banking industry.
- Knowledge of Jira and Confluence.
**Salary**: Php80,000.00 - Php90,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
IT Business Analyst
Posted today
Job Viewed
Job Description
The Asia Delivery Services-MITDC team has the mandate to ensure we deliver business and IT initiatives that enable Manulife's regional strategic vision. We work across the different countries within the Asia region, partnering with country business units to develop business solutions that deliver value to our distributors and customers. We are involved in projects across multi-channel business and technology-based initiatives, and the work will accordingly involve extensive stakeholder management and collaboration across multiple functional teams. As part of this team, and as a business analyst, the incumbent plays a vital part in identifying user requirements and addressing the business issues raised by different stakeholders.
The **IT Business Analyst** is responsible for eliciting the needs of stakeholders by investigating and clarifying their requests in order to determine underlying issues and causes. They act as the liaison between business and development teams for the purpose of aligning the designed and delivered solutions with the needs of stakeholders. Their activities include understanding enterprise problems and goals, analyzing needs and solutions, devising strategies, driving change, and facilitating stakeholder collaboration.
**We are looking for someone with:**
+ A degree, or equivalent, of **Business Administration, Computer Science, Information Systems/Technology** or related disciplines
+ **3-5 years background in engineering** (test or software engineering) and/or **solid business analysis experience** in Financial Services (products, administration or distribution domain), ideally with specific Life Insurance or Bancassurance knowledge
+ Practical experience in **Agile** delivery methods
+ Strong **analytical** and creative **problem-solving** skills, good **communications** at all business levels, with the ability to exercise **flexibility and judgment** in a dynamic environment
+ Good **facilitation** and **influencing** skills, including the ability to work effectively across a large organization and develop strong cross-functional relationships
+ Good **organization** and high **attention to detail** , with the ability to adapt to a fast-paced environment and changing priorities
+ Strong core business analysis competencies and **interpersonal skills** , with a constant drive for improvement
+ Particular backgrounds in certain technologies depending on the project and role requirements
**You will stand out if you have:**
+ Experience in insurance distribution, operations or digital projects
+ Exposure to Agile project management and content management tools such as JIRA and Confluence
+ Experience working on digital products in a multi-national corporation across multiple countries
+ Strong PC skills including MS Word, Excel, Powerpoint and Microsoft Visio
**On the job you will:**
+ **Elicit and model business requirements/user stories** ; using appropriate analysis techniques, understand and describe the business needs in a structure and level of detail that is usable by the particular stakeholders.
+ **Deliver through Agile methodologies** ; through experience working with Agile tools (e.g. JIRA), participate in sprints and backlog grooming, and work with product owners for prioritization.
+ **Conduct business process re-engineering** ; using appropriate analysis techniques, understand and describe the as-is and to-be processes whilst analyzing the impact on people, processes, and systems.
+ **Validate requirements against business objectives** ; ensure that the requirements or designs deliver business value and directly support business objectives and goals, and ensure that we are using Human Centered Design principles to drive to this outcome.
+ **Define business solution options** ; identify, explore and describe the solution (not architectural or technical) options that would achieve the business need.
+ **Analyze potential value and recommend solutions** ; through a clear understanding of the business opportunity and objectives, assess the value that can be generated from the solution options and provide a recommendation to the key stakeholders.
+ **Focus on the customers** ; determine all requirements, solution designs and business value assessments from a customer perspective.
+ **Focus on quality** ; ensure all outputs are of a high quality and consistency, presented through the defined templates, models and frameworks of the team.
+ **Be involved in development** ; serve as an escalation point for requirement queries and clarifications from design, build, and testing teams.
+ **Assist in testing** ; review and assist the business and development teams in test strategy and acceptance criteria development and execution of in-sprint testing to ensure the solutions built meet business and product owner satisfaction (Definition of Done).
+ **Facilitate transition and change** ; assist in the identification of the transition journey from current to target state, and the change management activities/focus areas to enable successful adoption of solutions.
+ **Work collaboratively** ; multi-cultural, multi-location teams, and cross-functional working with teams from other business areas.
The **Intermediate BA** is fully allocated to a project. They are not required to contribute to capability building, but their quality of work must be of higher refinement than associate BAs. They are expected to actively seek improvement in their practice with the goal of meeting the qualifications for seniors.
**Work Arrangement:** Hybrid
**_When you join our team:_**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Business Analyst I
Posted 6 days ago
Job Viewed
Job Description
This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.
Accountabilities:
+ Document before and after process maps during current state analysis and process discovery sessions
+ Pipeline Management and Qualification of AI and Automation projects
+ Analyze and document business requirements and workflows
+ Develop system specifications, process flows, and data conversion strategies
+ Create user documentation for technical and functional use
+ Adhere to established processes, protocols, and quality standards
+ Manage stakeholder expectations and escalate issues as needed
+ Build trust with stakeholders through clear communication and reliable execution
Non-Negotiable Qualifications:
+ Bachelor's degree in engineering, Computer Science, or a related IT discipline
+ Has at least 2-3 years of relevant experience as IT Business Analyst
+ Can clearly articulate and communicate Business Analysis (BA) work, including requirements gathering and User Acceptance Testing (UAT).
+ Has experience in project management, particularly involving automation and AI initiatives, including ideation, qualification, prioritization and pipeline management.
+ Demonstrates strong stakeholder management skills across cross-functional teams
+ Internal applicants must be a Certified Automation Practitioner
+ Perform current and future-state process mapping and opportunity assessment
+ Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
+ Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
+ Moderate project management, change management, facilitation skills and foundational communication abilities
+ Proficiency in Microsoft Office Suite
Preferred Qualifications
+ Familiarity with Gen AI tools such as Copilot Studio, preferred.
+ Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.