10 Outsourcing jobs in the Philippines

Business Process Senior Associate

Manulife

Posted today

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We're looking for a **Business Process Senior Associate** to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.
**Position Responsibilities:**
+ Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
+ Attain Mastery of Business Unit Policies governing the transactions being processed
+ Report all system issues that may affect the operations
+ Such other duties and functions as assigned by Operations Management
**Required Qualifications:**
+ With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience
+ Basic knowledge with MS office applications (Word, Excel, Powerpoint)
+ Ability to compose grammatically correct, clear and concise communication
+ Minimum keyboarding skills of at least 45 words per minute
+ Knowledge of browsers and relevant computer applications. Exhibits good navigation skills
**Preferred Qualifications:**
+ Above average problem-solving skills
+ Above average written and verbal communication skills
+ Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)
+ Fast and accurate data-entry skills with the ability to process high volumes of work accurately
+ Adaptable to change
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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Sourcing Business Process Analyst

Advanced Energy

Posted 24 days ago

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Sourcing Business Process Analyst
**Sourcing Business Process Analyst**
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Position Summary:**
The Sourcing Business Process Analyst serves as the primary liason between Global Commodity Management, other Supply Chain functions, and IT in the design of business information systems, incorporating new updates to ERP systems (SAP S4/HANA) to improve company work-flow, production, efficiency and effectiveness. In addition to developing and implementing price, Lead Time, processes, procedures, and other supporting business infrastructure, the analyst provides day-to-day support, ongoing process improvement and implementation of new functionality.
**Responsibilities:**
+ Analysis and Solution Definition:
+ Update and maintain SAP S4/HANA: Vender Master, PIR, Source List, and Qouta Arrangement data as directed from the GCM.
+ Identifies system strengths and weaknesses and suggests areas of improvement with automation and mass update methods.
+ Combines a strategy of promoting business innovation with major business process improvements.
+ Analyzes work samples and methods; measuring work performance; workflow, and work methods; developing new procedures.
+ Understand the various dataset tables in SAP and how they interact with each other for speed and problem solving.
+ Assists user community in analyzing and defining needs; creates detailed specifications from which programs will be written.
+ Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
+ Develops functional specifications and system design specifications.
+ Technical Recommendation and Testing:
+ Oversees testing and implementation of new functionality that affects business software applications including the ERP and PLM master data.
+ Ensures issues are identified, tracked, reported and resolved in a timely manner.
+ Works with affected personnel to identify required changes and communicates necessary changes to development.
+ Communicates needed changes to development team.
+ Project Execution:
+ Assists in enforcement of project deadlines and schedules.
+ Takes input from supervisor and appropriately and accurately applies comments/feedback.
+ Communicates and applies project standards, manages resources in accordance with project schedule.
+ Consistently delivers high-quality services to internal customers.
+ Understands the components of running a fiscally successful project.
Other responsibilities:
+ Architects and designs change management business processes and workflows, and integrates and aligns these with the capabilities of PLM and ERP Business System modules.
+ Responsible for analyzing impact of issues/solutions on other areas of the company.Creates, documents, updates, and trains on any process changes.
+ Works with IT to provide input and technical expertise for development and support of PLM and ERP systems.
+ Performs work as assigned by supervisor.
+ Performs work in accordance with defined business processes and with the strategic direction of the business.
**Qualifications**
+ Bachelor's degree in business or computer information systems, or equivalent education and/or experience.
+ Minimum of three to five years of production planning, material management or configuration management experience in a dynamic manufacturing environment.
+ Minimum of two years experience working with ERP systems, preferably SAP.
+ Proven Project management (independent management of projects from beginning to completion).
**Project & Process Management:**
+ Ability to independently manage projects from planning through completion.
+ Ability to build relationships with and influence a diverse range of coworkers.
+ Ability to provide leadership among key contributors without benefit of direct line authority.
+ Demonstrated experience performing business process mapping and coordination of activities necessary to implement cross functional solutions of the different teams.
+ Ability to manage multiple priorities and tasks.
+ Ability to solve problems efficiently and effectively
+ Excellent organizational skills.
+ Ability to work in a team environment.
**Technical:**
+ Understanding of relational databases.
+ Experience of ERP systems, mainly SAP S4/HANA.
+ Knowledge of software programs (e.g., MS Office, SAP, Adobe Acrobat).
+ Knowledge of industry standards relevant to ECO's, product assembly guidelines, product testing procedures, and electrical circuits.
+ Ability to envision appropriate information architecture and document organization for a variety of projects .
+ Ability to gather and organize information from various sources and individuals.
+ Ability to quickly grasp advanced technological concepts and translate them for appropriateaudiences, including a highly technical audience.
+ Proven ability to use professional and technical concepts appropriate to business engineering to design field support solutions.
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
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Business Process Management Architect

ncr Career Connect

Posted 459 days ago

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Permanent

This is a remote position.

Define the principles, methods, tools, and best practices for BPM. Ensure the consistency and quality of BPM solutions.  Develop the enterprise's business architecture blueprint along with the corresponding value stream process matrix. Ensure the alignment between business needs, business architecture, and information technology architecture. Engage in the business process analysis and transformation initiative. Evaluate the feasibility, risks, and impacts of BPM projects, and provide guidance and support to the BPM teams Requirements At least 5 years in more than one business process automation tool Appian / Pipefy / Bizagi / BluePrism / Oracle BPM etc.  Certified solution architect in the relevant tools  Good knowledge of the product including BPM Fundamentals, Architecture Components, and Technical Features such as Designer Features, Configurations, etc.  Should have hands-on experience in design and development Should have good knowledge of Java, J2EE, Ajax, JavaScript, JS, XML, XSLT, etc.  Can multi-hat as a BPM analyst in the early days of conversation - Good communicator and collaborator Passion for DevOps culture and solving real customer needs  Amenable to EMEA shift (3:00 PM to 12:00 AM) Benefits Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. Office as an option” model. You can choose to work remotely or in the office.  Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a “Buddy” from day 1.    Cooperation with top-tier engineers and experts.  Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Opportunity to earn 500+ technology certificates yearly.  Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community.    Autonomy to choose the way you work. We trust your ideas.  Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment.
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Business Process Analyst (Mandarin Speaking)

Makati City, National Capital Region TE Connectivity

Posted 25 days ago

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Business Process Analyst (Mandarin Speaking)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
+ Complete the technical development of BU initiatives, ensuring constant communication and partnership Initiative Owner
+ Work with suppliers and supply chain process partners, providing training and onboarding services on procurement systems and platforms
+ Develop training material for self-service support
+ Utilized a ticketing system to capture user feedback and concerns
+ Be able to quickly shape data into reporting and analytics solutions
+ Collect Vendor Master information and upload it to the Master Data Platform
+ Support Suppliers and Business units with technical systems resolution
+ Translate complex requirements into effective business solutions.
+ Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
+ Actively participating in feedback to other analysts with respect to the development of new initiatives.
**What your background should look like:**
**REQUIRED SKILLS:**
+ Good communication skills & fluency in both Mandarin and English language
**EDUCATIONAL BACKGROUND**
+ Bachelor's degree in any program
**COMPETENCIES AND EXPERIENCE REQUIRED**
+ Understanding supply chain operations, systems, and processes.
+ Experience working with B2B and external suppliers
+ Knowledge of vendor Master data and Master data governance principles
+ Analytical mindset with a problem-solving aptitude
+ Innovation - Proven abilities to take initiative and be innovative
+ Good functional business-oriented mindset, as for this role, the level of interactions with business users and key users.
+ Excellent management and coaching skills
**WORKING SCHEDULE:**
+ Monday to Friday, 8:30 AM - 5:30 PM
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
MAKATI CITY, 00, PH, 1226
City: MAKATI CITY
State: 00
Country/Region: PH
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Supply Chain Planning Business Process Expert

Muntinlupa, National Capital Region TE Connectivity

Posted 1 day ago

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Supply Chain Planning Business Process Expert
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Global Supply Chain Planning seeks an enthusiastic, purposeful Supply Chain Global Process Expert for the Planning process and to implement best practices for planning across multiple business units and plants.
+ Focus on Supply Chain Planning, both S&OE and SIOP processes
+ Identify and implement best practices for planning across multiple business units and plants.
+ Lead complex projects
+ Collaborate with cross-functional teams to drive improvements.
+ Collaborate with business unit representatives to align possibilities for implementing planning processes and tools.
+ Cooperate with IT (TEIS) to create new planning tools or improve existing solutions
+ Create standards and process documentation for the processes and tools.
+ Support the right training and knowledge management related to planning processes.
+ Benchmark TE processes vs other companies and adapt best practices.
**What your background should look like:**
+ Working knowledge of Supply Chain processes, Materials Resource Planning Systems, with added focus on manufacturing planning processes.
+ At least 5 years' experience in supply chain with strong SAP process knowledge.
+ Extensive experience with SAP solutions
+ Comprehensive understanding of Supply Chain Management, Production Planning, and Forecasting processes.
+ Strong leadership and project management skills with the ability to manage cross-functional teams and stakeholders.
+ Excellent communication and collaboration skills.
+ Demonstrated strategic thinking and problem-solving capabilities.
+ Proficient in change management principles and methodologies
**Competencies**
Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: 25% to 50%
Requisition ID:
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Partner Solution Architect - AI Business Process

Makati City, National Capital Region Microsoft Corporation

Posted 17 days ago

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In **Small, Medium Enterprises & Channel (SME&C)** , we are driven by the purpose of empowering customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organisation aligned with partners, with SME&C being one of Microsoft's fastest-growing customer segments.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies 
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area.  
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our  culture  and  values   
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Remote Senior Internal Auditor - SOX Compliance (Business Process) - PH-based

Cebu, Cebu Evolve Global Services

Posted 24 days ago

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We are looking for a strong and passionate Senior Internal Auditor to join our global team in a permanently remote work set-up as an independent contractor. For this role, we only process candidates that are based in the Philippines.

Job Summary:

The Senior Internal Auditor SOX Compliance (Business Process) is responsible for planning, executing, and reporting on internal control audits and SOX 404 compliance testing. The role ensures the organization complies with the Sarbanes-Oxley Act, evaluates the design and operational effectiveness of internal controls, and collaborates with business process owners, external auditors, and other stakeholders to strengthen the control environment and support the companys risk management strategy.

Key Responsibilities:

  • Lead and perform walkthroughs and detailed testing of internal controls over financial reporting (ICFR) under the Sarbanes-Oxley Act (SOX 404).
  • Evaluate the design and effectiveness of key controls, including business process controls and entity-level controls.
  • Identify control deficiencies, develop practical remediation plans with process owners, and track resolution.
  • Coordinate and maintain strong relationships with external auditors to align SOX testing plans and share testing results.
  • Prepare and review workpapers and testing documentation in accordance with PCAOB and IIA standards.
  • Assist in the annual risk assessment and scoping process for SOX compliance.
  • Provide guidance to business units on internal control best practices and control enhancements.
  • Support or lead other internal audit projects or special reviews, including operational, compliance, and investigative audits, as assigned.
  • Assist in the implementation and continuous improvement of governance, risk, and compliance (GRC) tools.
  • Participate in process improvement and automation initiatives related to SOX compliance.

Qualifications:

Education and Certifications:

  • Bachelors degree in Accounting, Finance, Business Administration, or related field.
  • CPA, CIA, or CISA certification preferred or actively pursuing.

Experience:

  • At least five (5) years of experience in internal audit, public accounting (Big 4 preferred), or a combination, with a strong focus on SOX 404 compliance.
  • Experience working in a publicly traded company environment is highly desirable.

Technical Skills:

  • Strong understanding of COSO Internal Control Integrated Framework (2013).
  • Knowledge of PCAOB standards, SEC requirements, and SOX 404 compliance.
  • Proficient in Microsoft Excel, PowerPoint, and audit management tools.
  • Proficient with business process and internal controls over financial reporting.

Soft Skills:

  • Strong analytical, critical thinking, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • High level of integrity and professional skepticism.
  • Experience supporting audit teams based in the U.S.

Working Conditions:

  • Remote work flexibility.
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Officer - Ops Support Analyst 1 (USPB Vendor Management Unit)

Citigroup

Posted 14 days ago

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Job Description

**Responsibilities:**
+ Support sites in the set-up of new vendor employees in Fieldglass
+ EERS Reviews - Perform reviews for all offshore staff every 6 months. Review of all entitlements for compliance accuracy.
+ Maintain Entitlement document by function
+ Complete CMP and Market Place orders as needed
+ Remove access for termed employees
+ Approve One Approval requests - Requires a review of requested items to ensure accuracy for the assigned LOB and entitlements.
+ Manage ERU, Comp O1, Adjustment Tickets and Key Risk feedback. This requires sending the issue to the appropriate site, providing all updates and track that they are completed timely
+ Partner with C2S team for review of and closure of all compliance issues
+ Follow up with each site on completion of all Citi required training
+ Follow up with sites on Pending queue completion
+ Manage weekly staffing models
+ Send out daily complaints capture MIS
+ Download and distribute monthly site scorecards
+ Tester coordination for COB and turnover testing Send huddle notes to each site for review
**Qualifications:**
+ Experience in US retail bank
+ Proficient in Microsoft Office, Tableau , data management, MIS
+ Preferably with Power BI experience
+ General knowledge of client reporting across the industry and our competitors
+ Proven organization and time management skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication skills
**Education:**
+ Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Operations - Core
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**Job Family:**
Operations Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Business Analyst, Project Delivery & Process Improvement (Philippines)

Manila, Metropolitan Manila Carnival Cruise Line

Posted 23 days ago

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**Job Description**
CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a **Business Analyst** role available.
**Only candidates located in the Philippines to apply.**
**Job summary:**
+ The role is responsible for supporting business process improvement projects as well as change requests for systems and processes; responsible for screening and analyzing business requests, and identifying, assessing the related change needs requiring system enhancements and/or process changes; responsible for gathering complete business requirements by conducting elicitation workshops and other related activities; captures, documents and develop business requirements documentation including use cases, as-is and to-be state process mapping and modeling; assists in creating proposals for improved or new operational design; conducts analysis to understand impacts of process and system changes to business; provides support to the business during the implementation process of projects from initiation to post go live; supports the creation of business cases outlining cost impacts and value drivers of proposed changes and solutions.
**Essential Functions:**
+ Handling all process change / systems enhancement requests from the business, including gathering requirements, conducting impact analysis, creating use cases, creating test cases and executing systems testing, process mapping and modelling, and other needed business requirement documentations as required.
+ Supporting the delivery of process improvement projects with process design/changes and system development components, owning the execution and completion of business analysis tasks and deliverables needed for the projects from initiation to post go live implementation stages. The responsibilities include developing the following documentation as needed on the projects: business cases, project charters, as-is and to-be process models, impact analysis, gap analysis, data analysis, business process viewpoints, business function viewpoints, business requirement documents with use cases, creating test cases and conducting systems testing. The user is also expected to support business teams by: writing system user guides, process manuals, presentation decks, and delivering trainings.
+ Provides support to business operational teams in conducting process reviews, identifying non-value adding steps, assessing areas for improvement to create lean processes, and supporting the adoption of process changes. The responsibilities include facilitating process review workshops, value stream mapping, data analysis, and process modelling.
+ Conducts interactive workshops for employees to generate process improvement ideas, identify opportunities, develops recommendations and propose solutions
+ Conducts business analytics that identifies actionable business insights; conducting data analysis to recognize trends and opportunities for operational improvements in terms of cost, quality, or efficiency.
**Qualifications:**
+ Bachelor's Degree preferably from Industrial Engineering, Computer Science, or Information Technology.
+ At least **5 years of relevant experience** in the following areas:
+ ArchiMate modeling and BPMN (Business Process Model and Notation)
+ Software Development Life Cycle (SDLC)
+ Lean Six Sigma methodologies
+ IT Business Analysis, Project Delivery, or Agile frameworks (e.g., Scrum)
+ Proficient in **AWS** , **Microsoft Office Suite** , and **Microsoft Visio**
+ Strong analytical thinking, with a collaborative mindset and excellent communication and presentation skills
**Knowledge, Skills & Abilities:**
+ Business Requirements Elicitation, Business Requirements Documentation Development, Process Mapping and Modeling, Value Stream Mapping, Stakeholder Management, Systems Testing, Data Analysis
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. May be requested to work a different shift.
#LI-SH1
#LI-HYBRID
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GBS Business Transformation PMO Senior Process Improvement Manager

Makati City, National Capital Region ADP

Posted 7 days ago

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**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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