10,401 Customer Support Representatives jobs in the Philippines
Customer Support Representatives
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Virtual Staffing Solutions is currently looking for detail-oriented and efficient Customer Service Representatives to join our team. The ideal candidate will play a vital role in managing and processing orders, ensuring that all necessary details are confirmed, and any issues are promptly addressed
Key Responsibilities- Run outstanding orders report
- Research order notes and history
- Confirm physician and order details
- Call to request prompt return of signed orders
- Initiate change orders
- Remedy returned non-compliant orders
- Escalate remaining order issues to agency staff
- BPO experience is preferred but not required
- Background in healthcare administration, customer service, or a related field is a plus.
- Ability to manage time effectively and stay organized in a fast-paced environment.
- Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Customer Support Representatives
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Company Description:
SKINTIFIC is a science-based skincare company that utilizes patented technology to repair damaged skin barriers and deliver fast, effective solutions for various skin concerns. We're one of the leading beauty
Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Assist customers with order placement, tracking, and cancellations.
- Process returns and exchanges according to company policies.
- Handle and resolve customer complaints in a professional and empathetic manner.
- Provide accurate information about products, services, and policies.
- Maintain accurate and detailed records of customer interactions and transactions.
- Document and report recurring issues to the appropriate departments.
- Educate customers on product features, promotions, and usage.
- Provide guidance on self-service options and resources.
- Proceed Refund to customer by system/manual
Qualifications:
- Male/Female
- An Associate degree in communication, management or a related field. Bachelor degree is a plus.
- Min 2 Years of experience in customer service or a related field is preferred.
- Excellent verbal and written communication skills, both in local language and English (mandatory).
- Ability to convey information clearly and concisely.
- Strong problem-solving skills to address customer issues and find effective solutions.
- Demonstrated empathy and understanding towards customer needs and concerns.
- Collaborative mindset and ability to work well within a team environment.
- Willing to work on a shifting schedule and onsite in BGC Taguig.
- Can start ASAP.
Customer Support Representatives
Posted 4 days ago
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What you'll be doing
Handle inbound customer calls and provide professional, courteous, and efficient service
Accurately process customer account updates, billing inquiries, and service requests
Troubleshoot and resolve customer issues, escalating where necessary
Maintain detailed records of all customer interactions
Demonstrate a positive attitude and commitment to delivering an excellent customer experience
Adhere to all company policies, procedures, and quality standards
What we're looking for
At least HS Graduate (old curriculum) / SHS Graduate |
No experience required
Billing & sales is a + factor
Excellent Communication Skills
**Conversation skills, commitment (reason for applying, plans etc.)
Excellent communication and interpersonal skills, with the ability to listen and respond effectively
Strong problem-solving and analytical skills to quickly diagnose and resolve customer issues
Flexible and adaptable, with the ability to work shifts, including evenings and weekends
Apply now to become a Telco Billing Account CSR and join our exceptional team.
Call Center Customer Service
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About the role
Excellent BPO Services is seeking a talented and passionate Call Center Customer Service professional to join our dynamic team in Mandaue City, Cebu. As a Call Center Customer Service representative, you will be the voice of our company, providing exceptional customer support and contributing to the overall success of our business. This is a full-time position that offers competitive benefits and opportunities for growth.
What you'll be doing
- Responding to inbound customer inquiries and requests via phone, email, and other communication channels
- Providing prompt, accurate, and friendly customer service to resolve issues and exceed customer expectations
- Maintaining detailed records of customer interactions and following up on open cases
- Identifying opportunities to improve customer satisfaction and suggesting process improvements
- Collaborating with cross-functional teams to ensure seamless customer experiences
- Adhering to company policies, procedures, and quality standards
What we're looking for
- Strong customer service skills with a proven track record of delivering exceptional customer experiences
- Excellent communication and interpersonal skills, with the ability to adapt your style to different customer needs
- Proficiency in using customer support tools and software, such as CRM systems
- Problem-solving and critical-thinking skills to handle complex customer inquiries
- Ability to work in a fast-paced, high-volume environment and maintain composure under pressure
- Flexibility and a willingness to learn and adapt to changing business needs
About us
Excellent BPO Services is a leading provider of customer service and contact center solutions. With over a decade of experience, we have established a reputation for delivering outstanding service to our clients and their customers. Our company is built on a foundation of innovation, integrity, and a unwavering commitment to excellence. We are proud to offer a dynamic and inclusive work environment where our employees can thrive and contribute to our continued success.
If you're ready to make a difference and join a company that values its people, please apply now
Hiring for Customer Service & Technical Support Representatives
Posted 4 days ago
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-Completed 2nd year college and HS/SHS grad must have at least 6 mos BPO exp
-College Grads w/ or w/o bpo exp
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Amenable to work onsite (Cebu)
Call Center
Posted today
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About the Role
We're looking for a Customer Service Representative to join our team In this role, you'll be the first point of contact for our customers — helping them with questions, solving problems, and making sure they have a great experience with our company.
What You'll Do
- Answer phone calls, emails, or chats from customers
- Help customers with orders, billing, product questions, or technical issues
- Solve problems quickly and professionally
- Keep accurate records of customer interactions
- Follow company procedures and meet daily goals
- Work with other departments to resolve issues when needed
Job Types: Full-time, Permanent
Pay: Php18, Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
Call Center
Posted today
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Job Description
NON-VOICE (CHAT & EMAIL SUPPORT) HIRING
Offer: Up to ₱28,000 per month
Start Date: September 24
Site Location: Pasig
Interview Process: Phone call (virtual)
Experience Required: Minimum of 6 months BPO voice experience (international account)
If you are interested, please send a message or email your updated resume to:
Job Type: Full-time
Pay: Php26, Php28,000.00 per month
Benefits:
- Paid training
Experience:
- BPO: 1 year (Required)
Work Location: In person
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Call center
Posted today
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URGENT HIRING
Looking for a fast application process and an immediate start? This opportunity is for you
We have non-voice and voice accounts available.
Get a chance to sign your job offer within the day
1-day onsite processing
Qualifications:
6 months of international customer service experience
At least a high school graduate (old curriculum)
No BPO experience? No problem If you have excellent communication skills, you're welcome to apply
CSR & TSR positions available
Fresh graduates are encouraged to apply
We have easy accounts that are a great fit for you
Don't miss this chance—apply now and start your journey with us
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php27,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Do you have BPO experience? If yes, for how long in total
Education:
- Junior High School (Preferred)
Language:
- English (Preferred)
Work Location: In person
Call center
Posted today
Job Viewed
Job Description
URGENT HIRING
Looking for a fast application process and an immediate start? This opportunity is for you
We have non-voice and voice accounts available.
Get a chance to sign your job offer within the day
1-day onsite processing
Qualifications:
6 months of international customer service experience
At least a high school graduate (old curriculum)
No BPO experience? No problem If you have excellent communication skills, you're welcome to apply
CSR & TSR positions available
Fresh graduates are encouraged to apply
We have easy accounts that are a great fit for you
Don't miss this chance—apply now and start your journey with us
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php27,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Do you have BPO experience? If yes, for how long in total
Education:
- Junior High School (Preferred)
Language:
- English (Preferred)
Work Location: In person
call center
Posted today
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Job Description
What We Offer
- No experience needed – full training provided
- Competitive salary with bonuses and incentives
- Night differential pay (if applicable)
- Career growth and promotion opportunities
- Fast and easy phone interview process
Qualifications
- Good English communication skills
- Customer-focused attitude
- Basic computer skills
- Willing to work on shifting schedules
Education
Open to SHS graduates, college undergrads/grads, and vocational course holders.