1,953 IT Support jobs in the Philippines
Email Support Representative(Email Support
Posted today
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Job Description
- Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
- Create a genuine connection with our customers, and identify customer concerns and needs proactively.
- Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
- Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
- Stay up to date on all relevant company and product updates and information
**Knowledge and Skills Required**:
- At least Senior High School Graduate
- **Excellent written and spoken English communication skills**:
- Applicants must be willing to work in an office-based setup
- **Applicants must be willing to work in Paragon Plaza, Mandaluyong**:
- Can start immediately
- Willing to work during Manila night hours (shifting schedules) and weekends
**WHAT WE OFFER**:
- Career advancement opportunities
- HMO upon Hire
- Signing Bonus
- 15% Night Differential
- Fun environment
- Great rewards and recognition program
- Monthly performance incentives
**Benefits**:
- Company Christmas gift
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
Executive Support
Posted 1 day ago
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Job Description
Location: Pasig City br>Set up: Hybrid (50% capacity on a monthly basis)
Schedule: 3:00 pm to 12 midnight
QUALIFICATIONS:
- Bachelor's degree holder
- At least 4 years of extensive experience as Virtual Assistant, Executive Assistant, or relevant field.
- Very strong command of English (both verbal and written).
- Experience in calendar management, travel arrangements, and meeting coordination.
- Provided support to international clients and C-suite level.
- Handled multiple executives simultaneously and demonstrated excellent relationship or stakeholder management (will be expected to handle minimum 8 Directors).
- Must possess a strong working knowledge in Microsoft Suite apps (Outlook Email, Outlook Calendar, Teams).
- Proactive, self-starting attitude and strong problem-solving abilities.
- Interest in emerging technology and ability to influence behavioral change in adopting new practices, both personally and within teams.
- Proficiency in Microsoft Office Suite and other relevant software.
- Self-motivated with effective time management, and ability to work independently and collaboratively with colleagues and leaders.
- High levels of confidentiality and resilience
-Will be expected to handle 40 FTEs
IT Support
Posted 1 day ago
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Job Description
br>Salary: 25000
Location: MOA Pasay
Set up: Full Onsite
Schedule: Dayshift (M-F)
At least 1 year experience in Technical/IT Support
Experience in Troubleshooting PC/Desktop/Laptop, Software, Hardware
Bachelor Graduate
Technical Support
Posted 2 days ago
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Job Description
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
Chat Support
Posted 3 days ago
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Job Description
br>
Job Responsibilities:
Demonstrate professionalism and patience when interacting with customers.
Address customer inquiries, concerns, and issues by offering precise and helpful information.
Keep thorough records of customer interactions, including call logs and any follow-up actions.
Follow all company policies, procedures, and regulatory guidelines.
Ensure all customer interactions align with company standards and legal obligations.
Why Join Us?
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
URGENT HIRING! Apply today and get hired immediately!
Helpdesk Support
Posted 8 days ago
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Job Description
br>○ Provide technical support to SAP Business One users via phone, email, or ticketing system. < r>○ Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues. < r>○ Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies. < r>○ Collaborate with users to understand their requirements and provide appropriate solutions or workarounds. < r>○ Document all support activities, including issue details, solutions provided, and troubleshooting steps. < r>○ Assist with user training and onboarding activities related to SAP Business One usage and best practices. < r>
Qualifications:
○ Bachelor's degree in Accounting or Computer Science, Information Technology, or any relevant courses. < r>○ In-depth knowledge of SAP Business One functionality, modules, and configurations. < r>○ Strong troubleshooting and problem-solving skills. < r>○ Excellent communication and interpersonal skills. < r>○ Ability to work independently and prioritize tasks effectively. < r>○ Willing to work onsite.
PMO Support
Posted 11 days ago
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Job Description
Preferably Female br>Bachelor’s degree in Education, Organizational Development, Human Resources or a related < r>field.
Familiarity with project lifecycle and documentation
Experience in designing and implementing effective training programs.
Strong knowledge of instructional design and training methodologies.
Excellent communication and presentation skills.
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Proficient in MS Office
Attention to detail; accuracy in reporting and documentation
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Sales Support
Posted 16 days ago
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Job Description
• Generates and processes new sales leads as necessary br>• nswers phone calls from customers and deals with problems as they arise < r>• T kes sales information and puts it into an easily readable format < r>• F llows up with customers to make sure that they are satisfied with a particular product < r>• M kes sure that salespeople are on track with sales goals < r>• M ets with other departments to make sure that salespeople are doing their job correctly < r>• P ovides any necessary data or reports to the sales team < r>• E erts attention to detail, as customers may have the same problems; reports the problems as necessary < r>• A ranges appointments with clients and the sales team < r>• A knowledges customers by responding to emails, texts, and phone calls < r>• U dates all contact information for clients < r>• D als with any customer complaints and resolves the issue as necessary < r>• A ranges travel and accommodations for any salesperson who is meeting clients outside of the office < r>• D es any necessary administrative work, including filing reports or presenting the sales team with necessary documents < r>• L arn and use Apptivo, Hubspot, and Spiceworks applications < r>
Qualifications:
• H s at least 1-2 years of experience in Audio Visual and IT sales; < r>• P evious experience in a sales support role is highly valued, demonstrating familiarity with the day-to-day tasks and responsibilities. < r>• A bachelor's degree in business, marketing, or a related field is often a strong asset, providing a foundation in business principles and sales strategies.
Sales Support
Posted 18 days ago
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Job Description
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Handles inbound/outbound calls and inquiries from offices and agents.
* Handles incoming & outgoing emails.
* Provides comprehensive support and assistance to agents by addressing their queries.
* Proficient in Global Distribution Systems (GDS) and responsible for managing and supporting all GDS-related tasks.
* Performs other tasks and special projects as may be assigned.
Job Qualifications:
* Excellent written and spoken English.
* Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
* Working knowledge in MS Office, Outlook & CRM tools.
* Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
* Works well with the team and with sound work ethics.
* Willing to work on Night Shift.
* Can speak and write in Spanish.
IT Support
Posted 21 days ago
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Job Description
College degree in IT related Course, Printing Technology, or a related field is a plus. br>Previous experience in ID printing, administrative work, or data entry is preferred but < r>not required.
asic knowledge of Microsoft Office applications (Excel, Word, Outlook, and Teams). < r> amiliarity with ID printing machines and software (Smart ID) is an advantage. < r> bility to perform data entry and ensure accuracy in printed information. < r> nderstanding of basic troubleshooting for printers and related equipment. < r>
Job Responsibilities:
rocess ID printing requests as endorsed by the Underwriting Department. < r> ownload and filter data from the ERP system to prepare for ID printing. < r> nsure all data, including names, and other details, are accurate before printing. < r> perate and maintain ID printing machines and troubleshoot minor technical issues. < r> onduct quality checks on printed IDs. < r> rganize and package IDs with corresponding transmittals for proper distribution. < r> aintain records of printed IDs, tracking numbers, and inventory of ID printing supplies. < r> oordinate with internal teams regarding ID printing schedules and requirements. < r> nsure compliance with company data security and confidentiality policies. < r> erform other related tasks as assigned.