Explore numerous IT Support job opportunities matching your skills. These roles involve providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth operation of computer systems. IT Support positions are available across various industries, offering diverse experiences and career growth.533 IT Support jobs in the Philippines
IT Support
Angeles, Pampanga
Paragon Global Offshoring Corp
Job Viewed
Job Description
Job Description:
- Password management - Keeping track of all of our passwords, changing them with coming/going employees, etc.
- Employee technical questions - Answering any technical questions with any of our programs
- Data oversight - Overseeing Team manager's data, helping to guide and support
- Application Changes and updates - Platform and program management as needed
- Salesforce - managing the technical side of it, adding users, deleting users, being the main point of contact for management, PW's, access, etc.
- Apollo - managing the technical side of it, adding/removing employees, templates, program oversight
- Gmail - adding new employees, deleting former employees, helping with anything technical, contacting a helpline
- Webex - adding new/deleting former employees, making sure everything is in working order so everyone has access to phones
- Zoom - adding new/deleting former employees, contacting helpline as needed
- Zoominfo - downloading lists of prospects, coordinating with Ralph's team, etc.
- WordPress and website changes - Ability to function and support in an instant if the website goes down, making sure we're up and running
- Marketing Cloud - Supporting functionality to reach out to prospects, members, etc.
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
- Password management - Keeping track of all of our passwords, changing them with coming/going employees, etc.
- Employee technical questions - Answering any technical questions with any of our programs
- Data oversight - Overseeing Team manager's data, helping to guide and support
- Application Changes and updates - Platform and program management as needed
- Salesforce - managing the technical side of it, adding users, deleting users, being the main point of contact for management, PW's, access, etc.
- Apollo - managing the technical side of it, adding/removing employees, templates, program oversight
- Gmail - adding new employees, deleting former employees, helping with anything technical, contacting a helpline
- Webex - adding new/deleting former employees, making sure everything is in working order so everyone has access to phones
- Zoom - adding new/deleting former employees, contacting helpline as needed
- Zoominfo - downloading lists of prospects, coordinating with Ralph's team, etc.
- WordPress and website changes - Ability to function and support in an instant if the website goes down, making sure we're up and running
- Marketing Cloud - Supporting functionality to reach out to prospects, members, etc.
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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Support Analyst
Pasig City, National Capital Region
Iron Mountain
Posted 20 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Summary:**
Iron Mountain's Enterprise IT organization is seeking a talented Platform Engineer (Level 3 Support) to join our team. This role involves supporting our digital solutions and global clients, with a focus on delivering world-class operational excellence and customer experience. Our team manages the full lifecycle of customers' physical and digital records, offering predictive insights into their data. We are expanding and developing innovative products using cutting-edge technology in machine learning and cloud services, while also supporting existing digital solutions across various platforms and architectures.
The ideal candidate is a self-driven support engineer who understands the technical and functional landscape and is adept at creating tools to automate monitoring, alerting, and application self-healing. This role aims to improve SLAs, and boost productivity and efficiency within the team. The candidate will design and implement automation tools, assist in root cause analysis, and participate in troubleshooting and application monitoring to enhance our Global Service Delivery team's performance.
**Responsibilities:**
+ Conduct deep analysis of solutions, client requests, and operational procedures to identify opportunities for tooling and automation.
+ Participate in root cause analysis, troubleshooting, and application monitoring to discover automation opportunities.
+ Troubleshoot and analyze system issues, finding permanent or automated solutions.
+ Assist in tuning and scaling the application by joining critical incident calls when necessary.
+ Proactively communicate with engineers and devops teams to resolve issues.
+ Manage application monitor notifications and review systems to proactively address problems, ensuring optimal performance.
+ Participate in on-camera team meetings and contribute actively.
+ Assist with escalated requests or issues to ensure high customer satisfaction and stay involved until resolution.
+ Onboard and configure new clients onto our digital solutions and applications.
+ Document previous "tribal knowledge" and work to eliminate technical debt.
+ Maintain a customer-focused mindset to provide exemplary customer service.
+ Participate in on-call duty rotation.
**Qualifications:**
+ Bachelor's Degree in Engineering or MCA, or equivalent with 3+ years of relevant work experience.
+ Minimum of 3+ years experience creating tools for automation, debugging, and monitoring for enterprise-level applications.
+ Deep understanding of common scripting languages (Python, Bash) to create tools for automation, enablement, and monitoring.
+ Experience in troubleshooting enterprise-level applications.
+ Proficiency in Linux/Unix operating systems.
+ Experience using REST APIs and/or Postman.
+ Ability to write basic SQL and Elasticsearch queries.
+ Experience with HTML, JavaScript.
+ Experience in full-stack troubleshooting.
+ Strong preference for experience with Google Cloud Platform or other cloud platforms.
+ Capability to work in a fast-paced, collaborative environment with minimal supervision.
+ Strong written and verbal communication skills.
+ Ability to thrive in a 100% remote, collaborative, and cross-functional team environment.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Summary:**
Iron Mountain's Enterprise IT organization is seeking a talented Platform Engineer (Level 3 Support) to join our team. This role involves supporting our digital solutions and global clients, with a focus on delivering world-class operational excellence and customer experience. Our team manages the full lifecycle of customers' physical and digital records, offering predictive insights into their data. We are expanding and developing innovative products using cutting-edge technology in machine learning and cloud services, while also supporting existing digital solutions across various platforms and architectures.
The ideal candidate is a self-driven support engineer who understands the technical and functional landscape and is adept at creating tools to automate monitoring, alerting, and application self-healing. This role aims to improve SLAs, and boost productivity and efficiency within the team. The candidate will design and implement automation tools, assist in root cause analysis, and participate in troubleshooting and application monitoring to enhance our Global Service Delivery team's performance.
**Responsibilities:**
+ Conduct deep analysis of solutions, client requests, and operational procedures to identify opportunities for tooling and automation.
+ Participate in root cause analysis, troubleshooting, and application monitoring to discover automation opportunities.
+ Troubleshoot and analyze system issues, finding permanent or automated solutions.
+ Assist in tuning and scaling the application by joining critical incident calls when necessary.
+ Proactively communicate with engineers and devops teams to resolve issues.
+ Manage application monitor notifications and review systems to proactively address problems, ensuring optimal performance.
+ Participate in on-camera team meetings and contribute actively.
+ Assist with escalated requests or issues to ensure high customer satisfaction and stay involved until resolution.
+ Onboard and configure new clients onto our digital solutions and applications.
+ Document previous "tribal knowledge" and work to eliminate technical debt.
+ Maintain a customer-focused mindset to provide exemplary customer service.
+ Participate in on-call duty rotation.
**Qualifications:**
+ Bachelor's Degree in Engineering or MCA, or equivalent with 3+ years of relevant work experience.
+ Minimum of 3+ years experience creating tools for automation, debugging, and monitoring for enterprise-level applications.
+ Deep understanding of common scripting languages (Python, Bash) to create tools for automation, enablement, and monitoring.
+ Experience in troubleshooting enterprise-level applications.
+ Proficiency in Linux/Unix operating systems.
+ Experience using REST APIs and/or Postman.
+ Ability to write basic SQL and Elasticsearch queries.
+ Experience with HTML, JavaScript.
+ Experience in full-stack troubleshooting.
+ Strong preference for experience with Google Cloud Platform or other cloud platforms.
+ Capability to work in a fast-paced, collaborative environment with minimal supervision.
+ Strong written and verbal communication skills.
+ Ability to thrive in a 100% remote, collaborative, and cross-functional team environment.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
0
Planning Support
V.Ships Services Oceana
Posted 1 day ago
Job Viewed
Job Description
The Planning Support will do data collection of onboard officers and contribute to data quality in ShipSure to ensure effective delivery to different stakeholders.
The Planning Support will also work as integrated member of the Crew Operations team and to function in accordance with the crewing processes in order to ensure that:
a) Adequately and competently manned within a prescribe data quality in accordance with the applicable ship management/crew management agreement.
b) To report all deficiencies and missing data to the Planning Optimisation Manager
1. Identify, Compare monthly offsigners from Cargo vessel across globe and resolve data quality problems or missing data in Shipsure
2. Evaluate contracts extensions updating in Shipsure. Determine business impact level of contract extensions for data quality issue
3. Assist Planner in validating officers next availability date for vessel assignment after vacation period.
4. Acquires a thorough understanding of seafarers’ needs and requirements.
5. Ensures that the correct advice or guidance is delivered to seafarers in a timely manner.
6. Assist the Planner to ensure officers database accuracy after signoff which is required to run optimiser engine.
7. Maintain list of seafarer as per planning cell and maintaining accurate and up to date records and last wedges in ShipSure Crewing.
8. Provide updated list of signoff seafarer weekly to mobilisation team to ensure debriefing and availability data updated within first 14 days after signoff
9. Support direct employment assignment data accuracy.
10. Prepare reports to assist planning assistant.
11. Maintain list of offsigner seafarer with availability transferred to open pool with planning manager comments for discussion with Recruitment team & operation director
ESSENTIAL:
- Excellent communication (oral and written) skills.
- Excellent interpersonal skills with the ability to engage and interact with people at all levels.
- Through awareness and good understanding of cultural and diversity issues.
- Good organisational and planning skills.
- Proven ability to work to and meet tight deadlines
DESIRABLE:
- Previous relevant experience working in the Crew department of a marine/crew management company is desirable.
**Job Types**: Full-time, Permanent
**Salary**: Php23,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
The Planning Support will also work as integrated member of the Crew Operations team and to function in accordance with the crewing processes in order to ensure that:
a) Adequately and competently manned within a prescribe data quality in accordance with the applicable ship management/crew management agreement.
b) To report all deficiencies and missing data to the Planning Optimisation Manager
1. Identify, Compare monthly offsigners from Cargo vessel across globe and resolve data quality problems or missing data in Shipsure
2. Evaluate contracts extensions updating in Shipsure. Determine business impact level of contract extensions for data quality issue
3. Assist Planner in validating officers next availability date for vessel assignment after vacation period.
4. Acquires a thorough understanding of seafarers’ needs and requirements.
5. Ensures that the correct advice or guidance is delivered to seafarers in a timely manner.
6. Assist the Planner to ensure officers database accuracy after signoff which is required to run optimiser engine.
7. Maintain list of seafarer as per planning cell and maintaining accurate and up to date records and last wedges in ShipSure Crewing.
8. Provide updated list of signoff seafarer weekly to mobilisation team to ensure debriefing and availability data updated within first 14 days after signoff
9. Support direct employment assignment data accuracy.
10. Prepare reports to assist planning assistant.
11. Maintain list of offsigner seafarer with availability transferred to open pool with planning manager comments for discussion with Recruitment team & operation director
ESSENTIAL:
- Excellent communication (oral and written) skills.
- Excellent interpersonal skills with the ability to engage and interact with people at all levels.
- Through awareness and good understanding of cultural and diversity issues.
- Good organisational and planning skills.
- Proven ability to work to and meet tight deadlines
DESIRABLE:
- Previous relevant experience working in the Crew department of a marine/crew management company is desirable.
**Job Types**: Full-time, Permanent
**Salary**: Php23,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
1
Technical Support
Global Officium Limited Inc
Posted 1 day ago
Job Viewed
Job Description
BS Computer Science, IT or Computer Engineering graduate
Perform Preventive Maintenance tasks such as schedule formatting of PC and laptop, re-cabling and fixing of network cable in front office and admin.
Updating of inhouse movie ,commercial and music in all branches.
Identify computer problems and advising on the solution.
Analyzing call logs so you can spot common trends and underlying problems Onsite support if the problem requires hands on troubleshooting.
Testing and fixing faulty equipment Deployment and installation of IT related unit and devices.
Checking and programming of in-house energy conservation device. CCTV Support Remote through phone and online support if necessary.
An ability to assess each customer/employee's IT knowledge levels Good analytical and problem solving skills Good accurate records keeping.
Basic knowledge in SQL.
Reports to immediate superior all works directly assigned by the locale before undertaking the assigned tasks.
Conduct branch visits per schedule and as advised by the immediate superior.
Coordinate to the immediate superior his daily whereabouts every morning and reports significant event before end of shift Prepare Job Order Report from the previous assigned tasks Daily whereabouts are coordinated to immediate superior.
Abides by rules and regulations as stipulated in the code of conduct.
Perform other related functions that may be assigned by the immediate superior from time to time.
Other assignments are accomplished as per understanding and acceptance.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Perform Preventive Maintenance tasks such as schedule formatting of PC and laptop, re-cabling and fixing of network cable in front office and admin.
Updating of inhouse movie ,commercial and music in all branches.
Identify computer problems and advising on the solution.
Analyzing call logs so you can spot common trends and underlying problems Onsite support if the problem requires hands on troubleshooting.
Testing and fixing faulty equipment Deployment and installation of IT related unit and devices.
Checking and programming of in-house energy conservation device. CCTV Support Remote through phone and online support if necessary.
An ability to assess each customer/employee's IT knowledge levels Good analytical and problem solving skills Good accurate records keeping.
Basic knowledge in SQL.
Reports to immediate superior all works directly assigned by the locale before undertaking the assigned tasks.
Conduct branch visits per schedule and as advised by the immediate superior.
Coordinate to the immediate superior his daily whereabouts every morning and reports significant event before end of shift Prepare Job Order Report from the previous assigned tasks Daily whereabouts are coordinated to immediate superior.
Abides by rules and regulations as stipulated in the code of conduct.
Perform other related functions that may be assigned by the immediate superior from time to time.
Other assignments are accomplished as per understanding and acceptance.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Desktop Support
Makati, National Capital Region
WST Inc
Posted 1 day ago
Job Viewed
Job Description
Job Responsibilities:
- Installing and configuring computer hardware, software, systems, networks and printers
- Communicating with the computer users to determine the nature of any problems they encounter
- Investigating, diagnosing and solving computer software and hardware problems
- Maintain and resolve issues on LAN/WAN, VoIP telephone, CCTV systems
Job Requirements:
- With Bachelor's Degree in IT related courses
- With at least 2 years’ experience in related field
- With good communication skills in English, verbal and written
- Must be able to adapt to multicultural environment
- Familiar with Microsoft Windows environment and Applications
- Knowledgeable with Mac machines and virtual machines
- With experience in logistics task
- Must be willing to work in a rotating shift schedule
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Rotational shift
- Installing and configuring computer hardware, software, systems, networks and printers
- Communicating with the computer users to determine the nature of any problems they encounter
- Investigating, diagnosing and solving computer software and hardware problems
- Maintain and resolve issues on LAN/WAN, VoIP telephone, CCTV systems
Job Requirements:
- With Bachelor's Degree in IT related courses
- With at least 2 years’ experience in related field
- With good communication skills in English, verbal and written
- Must be able to adapt to multicultural environment
- Familiar with Microsoft Windows environment and Applications
- Knowledgeable with Mac machines and virtual machines
- With experience in logistics task
- Must be willing to work in a rotating shift schedule
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Rotational shift
This advertiser has chosen not to accept applicants from your region.
3
Technical Support
Cloudstaff Philippines
Posted 1 day ago
Job Viewed
Job Description
**Position**:Associate Technical Support
**Work Location**:ACC Tower, Cebu City, Cebu
**Work Set-up**:Work-from-Office (On-site)
**Work Shift**:Day, Mid, or Night Shift
**Qualifications**:
- Willing to rotate (24/7 or 24/5 coverage), through shift work.
- LAN Knowledge
- Help Desk Experience (is a plus)
- Verbal and Written Communication (6 out of 10)
- Operating Systems (Unix-like, Microsoft, MAC etc.)
- Phone Skills (VOIP)
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration (is a plus)
- UNIX System Administration (is a plus)
Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in the development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment
- Deployment, management, relocation and support of PCs, peripherals, and mobile devices
Pay: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work on a shifting, 24/5, or 24/7 schedule?
**Experience**:
- Technical Support: 1 year (preferred)
- LAN: 1 year (preferred)
- VoIP: 1 year (preferred)
- System Admin: 1 year (preferred)
- UNIX: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
**Work Location**:ACC Tower, Cebu City, Cebu
**Work Set-up**:Work-from-Office (On-site)
**Work Shift**:Day, Mid, or Night Shift
**Qualifications**:
- Willing to rotate (24/7 or 24/5 coverage), through shift work.
- LAN Knowledge
- Help Desk Experience (is a plus)
- Verbal and Written Communication (6 out of 10)
- Operating Systems (Unix-like, Microsoft, MAC etc.)
- Phone Skills (VOIP)
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration (is a plus)
- UNIX System Administration (is a plus)
Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in the development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment
- Deployment, management, relocation and support of PCs, peripherals, and mobile devices
Pay: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work on a shifting, 24/5, or 24/7 schedule?
**Experience**:
- Technical Support: 1 year (preferred)
- LAN: 1 year (preferred)
- VoIP: 1 year (preferred)
- System Admin: 1 year (preferred)
- UNIX: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
4
IT Support
Manila, Metropolitan Manila
FirstAide Diagnostics
Posted 1 day ago
Job Viewed
Job Description
1. Issues and sets up company computer, printer, and other equipment, as well as orient users.
2. Coordinates with third party service providers as required.
3. Provides IT assistance to staff and customers.
4. Trains end-users on hardware functionality and software programs.
5. Resolves logged errors in a timely manner.
6. Monitors hardware, software, and system performance metrics and submit data reports.
7. Updates computer software, as well as upgrading hardware and systems.
8. Maintains databases and ensuring system security.
9. Keeps track of technological advancements and trends in IT support.
10. Settles discrepancies in the in all systems being used by the organization.
11. Creates, records, tags, maintains, and updates the company computer and equipment assets database.
12. Performs troubleshooting for hardware, software and network issues within an appropriate timeframe and to escalate and follow up unresolved issues.
13. Creates and deactivates user accounts as well as to assign and update the appropriate access level to the user. They are expected to orient users on proper usage of the accounts.
**Salary**: Php20,000.00 - Php30,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
2. Coordinates with third party service providers as required.
3. Provides IT assistance to staff and customers.
4. Trains end-users on hardware functionality and software programs.
5. Resolves logged errors in a timely manner.
6. Monitors hardware, software, and system performance metrics and submit data reports.
7. Updates computer software, as well as upgrading hardware and systems.
8. Maintains databases and ensuring system security.
9. Keeps track of technological advancements and trends in IT support.
10. Settles discrepancies in the in all systems being used by the organization.
11. Creates, records, tags, maintains, and updates the company computer and equipment assets database.
12. Performs troubleshooting for hardware, software and network issues within an appropriate timeframe and to escalate and follow up unresolved issues.
13. Creates and deactivates user accounts as well as to assign and update the appropriate access level to the user. They are expected to orient users on proper usage of the accounts.
**Salary**: Php20,000.00 - Php30,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
5
IT Support
Makati, National Capital Region
Hunter's Hub Inc.
Posted 1 day ago
Job Viewed
Job Description
**Job Qualification**
- Degree in IT or other related technical field.
- At best, practical help desk or customer support experience.
- High customer and service orientation.
- Well-developed communication and analytical skills.
- Good knowledge of the operating systems and relevant hard
- or software.
- Good problem-solving skills and focus on quality.
- Serenity in challenging situation.
- Can start ASAP.
- **Have good communication and written skills.**:
- Fresh graduates are welcome to apply.
- Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
- Guidance of the users to support them in becoming more productive.
- Support in the development of programs to train the customer on how to properly use the products.
- Concession of the customers' troubles by recommendation of products, services or procedures.
- Evaluation of the systems' problems to recommend enhancements.
**Salary**: Php23,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
Fully vaccinated
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
- Degree in IT or other related technical field.
- At best, practical help desk or customer support experience.
- High customer and service orientation.
- Well-developed communication and analytical skills.
- Good knowledge of the operating systems and relevant hard
- or software.
- Good problem-solving skills and focus on quality.
- Serenity in challenging situation.
- Can start ASAP.
- **Have good communication and written skills.**:
- Fresh graduates are welcome to apply.
- Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
- Guidance of the users to support them in becoming more productive.
- Support in the development of programs to train the customer on how to properly use the products.
- Concession of the customers' troubles by recommendation of products, services or procedures.
- Evaluation of the systems' problems to recommend enhancements.
**Salary**: Php23,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
Fully vaccinated
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
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6
IT Support
General Trias, Cavite
Phil-Data Business Systems, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Desktop Support Engineer** is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.
**Qualifications**:
- Must have at least 1y experience in IT Support
- Open for Project based employment (1yr renewable contract)
- Flexible in terms of working schedule (morning, mid and night shift)
- Willing to render OT during weekend/restday if needed
- Must be willing to work in Gateway Business Park, General Trias Cavite
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 12 hour shift
- 8 hour shift
Application Question(s):
- Are you willing to work in General Trias Cavite?
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Support: 1 year (preferred)
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.
**Qualifications**:
- Must have at least 1y experience in IT Support
- Open for Project based employment (1yr renewable contract)
- Flexible in terms of working schedule (morning, mid and night shift)
- Willing to render OT during weekend/restday if needed
- Must be willing to work in Gateway Business Park, General Trias Cavite
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 12 hour shift
- 8 hour shift
Application Question(s):
- Are you willing to work in General Trias Cavite?
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Support: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Technical Support
Pasay, Camarines Sur
Phil-Data Business Systems, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
IT Support
Taguig, National Capital Region
Phil-Data Business Systems, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Taguig City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Taguig City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
9