245 Systems Administrator jobs in the Philippines

The System Administrator (Unix/Linux) is responsible for the design, installation, configuration, implementation and operation of the enterprise Linux/Unix environment.

Duties and Responsibilities:

· Provisioning, configuring, and managing Linux/Unix Systems (e.g., Red Hat, Ubuntu, CentOS, Amazon Linux).

· Supports the operations of key enterprise Linux/UNIX platforms policies and procedures; provide reliable and timely responses to service requests.

· Perform enterprise level system upgrades of Linux/Unix operating systems, including evaluation and installation of OS and other application patches.

· Create and manage scripts to perform system tasks.

· Patching, upgrades, and security hardening of Linux servers.

· Providing technical support and expertise to ensure the smooth operation and successful completion of Linux-based projects.

· Provide engineering support of key infrastructure components.

· Proactively monitor servers via monitoring tools, i.e. New Relic, Zabbix etc. to anticipate and mitigate problems.

· Manage Service Level Agreements, documentation, and policy/procedure related to Linux/Unix environments.

· Resolve escalated issues from the IT Service Desk and other IT departments.

· Abide by all Change Management, Service Management and Incident Management processes and procedures. Attend Change Approval Board (CAB) meetings, and Incident Management conference calls as needed.

· Participate in the after-hours on-call rotation and respond to business emergencies.

· On-call rotation is required

Requirements:

· BA/BS degree in Computer Science or Information Technology or equivalent experience.

· Minimum 3-5 years' experience in managing Linux/UNIX platform and its core services

· Linux/UNIX system administration

· RedHat Linux, CentOS, Ubuntu, AWS resources, particularly EC2 instances running Linux.

· DNS Management

· Experience in managing, implementing and maintaining enterprise-level Linux/Unix server administration.

· On-Prem, AWS and other cloud platforms.

· Knowledge of Python programming language is a plus.

· Experience with Ansible automation is preferred.

· Strong verbal and written communication skills

· Strong analytical and troubleshooting skills

· Ability to prioritize and multi-task in a fast-paced working environment.

· Experience working in a 24/7 production engineering organization

· Ability to manage and deliver projects and solutions on time

Desired Skills:

· Bachelors degree in computer science preferred or equivalent professional experience.

· Certifications such as RedHat, AWS.

· Familiarity with Enterprise Networking, ITIL, ServiceNow, Jira, Change Management

· Knowledge of VoIP implementation and support.

· Strong problem-solving and analytical abilities.

· Knowledge of PCI-DSS, GDPR is a plus

Job Highlights

• Exposure to the latest cloud technologies from Microsoft 365 to generative AI to cyber security.
• Formal career path with free qualification training and paid for certifications with Microsoft, CompTIA and other industry recognized platforms.
• Exceptional company culture. A+ morale score.
• Fun, friendly and collaborative work culture.

The right candidate will be:

• At least 5 years in the IT industry
• Someone with a great attitude and loves working in a team environment with other dedicated IT pros.
• Excellent at customer service, written and oral English communication skills and a patient demeanor.
• Loving a challenge and can work in a fast-paced environment.
• Able to multi-task to manage time effectively and meet deadlines.
• Eager to learn and progress in your career by working with new and exciting technologies.

You'll already be skilled in:

• Intermediate knowledge of server operating systems
• Intermediate knowledge of terminal service operating environments
• Intermediate knowledge of virtualization technologies
• Intermediate knowledge of email and messaging systems
• Intermediate network troubleshooting skills
• Advanced knowledge of Microsoft desktop operating systems
• Advanced installation and troubleshooting skills in relation to IT peripherals such as printers, models, smartphones, internet / modem / router.
• Advanced knowledge of Microsoft Office platforms
• Advanced knowledge of installing or troubleshooting line of business applications such as accounting software, legal software, project management or ERP platforms.
• Advanced knowledge of Active Directory.
• Advanced knowledge of Microsoft 365 and Office 365 product suites
• Advanced experience with remote desktop or remote-control tools such as TeamViewer
• Advanced experience with creating, updating and reviewing documentation and IT / network diagrams.

Duties and Responsibilities

• Triage and complete technical concerns by communicating with end users and vendors via phone and email.
• Accurately record time and effort spent working on client systems
• Maintain up to date records and documentation at all times in the ticketing system
• Work on Windows, Office, Exchange, On-Premises and Active Directory.
• Manage and maintain virtual cloud IT environments.
• Assist in core LOB applications.
• Operate on complex troubleshooting involving servers, firewalls and network related tickets.
• Provide escalation support to team members in a non-traditional Level 1/2/3 escalation process.
• Document of all key IT systems.
• Stay up to date on the company's products and integrations.
• Perform Ad hoc Tasks – improve technical process, advise on platform downtime, recommend process and policies and report ticket failures.
• The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager

What's In Store For you:

· Competitive package, we pay based on tenure/experience.

· Leave Entitlements

· HMO with Dental Coverage on Day 1

· Paid Certifications.

Ready to make a significant impact in the world of MSP services? Apply now and become a vital part of our passionate team, shaping the future of MSP partnerships globally.

No more career limits - join the fastest growing professional service team in the managed services industry today.

Discover your 100% YOU with MicroSourcing
Position: Systems Administrator

Location: Cyberscape Beta, Ortigas

Work setup & shift: Hybrid | Day shift

Why join MicroSourcing?
You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Systems Administrator, You Will

• Microsoft 365 / O365 Administration

• Manage accounts, groups, licenses, mail flow rules, and compliance features

• Support Exchange Online, Teams, and SharePoint administration

• User Onboarding & Offboarding

• Provision and deprovision user accounts, devices, and collaboration tools

• Ensure proper access controls and data handling during staff transitions

• Operational IT Support

• Provide Tier 1-2 ticket support for end-user issues (Windows/Mac endpoints, O365 apps, connectivity)

• Escalate complex issues to the onshore sysadmin or vendors

• Device & Endpoint Management

• Enforce policies (via Intune or equivalent MDM)

• Ensure patching, antivirus, encryption, and compliance on endpoints

• Access & Security Operations

• Maintain role-based access control (RBAC) and audit logs

• Support MFA, password resets, and suspicious activity checks

• Documentation & Inventory

• Keep SOPs, asset registers, and account inventories updated

• Maintain structured records of ticket handling and resolution

What You Need:
Non-negotiables

• 4+ years' experience in IT systems administration or service desk (Tier 2 level)
• Strong operational knowledge of Microsoft 365/O365 administration
• Experience with remote support and endpoint management tools (Intune, RMM, etc.)
• Good communication skills for supporting end users remotely
• Process-oriented with strong attention to detail and documentation discipline
• Customer service mindset, able to resolve issues efficiently
• Some scripting/automation capability (e.g., PowerShell) is a plus but not core.

-

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

• Terms & conditions apply

Scope of Work/Responsibilities

Specific tasks and service requirements required on a daily basis.

• Manage daily operations related to backup and storage systems.
• Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
• Offer intermediate-level support for the organization's enterprise backup and storage systems.
• Coordinate backup and storage support activities with other IT support levels within the department.
• Promptly escalate significant enterprise backup and storage issues to relevant team members.
• Engage with external vendors for hardware and application support when required.
• Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
• Manage SAN and NAS connectivity, lun/disk and capacity provisioning, host presentation, snapshot, cloning and data replication.
• Create and update documentation for backup and storage procedures, including inventory management.
• Conduct capacity planning and performance assessments for the backup and storage infrastructure.
• Undertake other tasks as directed by supervisors.

Education and Work Experience

• A minimum of 3-5 years' proficiency and actual experience in
• Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups
• Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.

Technical Knowledge

• Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.
• Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, and similar technologies.
• System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019/2022, VMware, UNIX/Linux.
• Knowledge of ITIL frameworks and experience in a regulated enterprise setting.
• Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.

Job Type: Full-time

Application Question(s):

• How much is your expected monthly salary?

Experience:

• system administration: 3 years (Required)
• storage and backup administration: 3 years (Required)

Work Location: In person

Cepat Kredit is seeking an Oracle Administrator to join our team, ensuring the stability and performance of our IT infrastructure. This individual will manage both on-premises and cloud systems, providing critical support to our daily operations. As a key member of our IT department, you will play a vital role in our ongoing mission to maintain a secure, reliable, and high-performing technology environment.

Key Responsibilities:

• Manage and maintain the Cepat Kredit's IT infrastructure, including servers, networks, cloud systems, and other related technologies.
• Monitor performance, security, and system logs to ensure maximum uptime and data integrity for all our financial systems.
• Administer, maintain, and monitor both on-premises and cloud-based systems critical to our business.
• Manage user accounts, permissions, access rights, and storage allocations in accordance with company policies.
• Collaborate with network and database administrators, technical support staff, and vendors to ensure system stability and performance.
• Troubleshoot server issues, providing timely resolution to minimize downtime and business interruption.
• Manage system documentation and network diagrams for ease of understanding by the Cepat Kredit IT team.

Key Requirements:

• Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses.
• Proven experience as a System Administrator or 2+ years' experience in a similar role.
• Certifications in CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), are preferred but not required.
• Experience in managing enterprise-level networks and server environments, including cloud infrastructure, is a plus.
• Deep understanding of networking protocols, server administration, and IT infrastructure.
• Ability to manage server environments and storage solutions.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, Oracle Cloud Infrastracture).
• Excellent communication skills, able to explain technical concepts to non-technical staff within our organization.
• Ability to work in a fast-paced environment with minimal supervision.
• Capable of managing multiple projects and adapting to changes quickly to support our dynamic business needs.

About the Company:

Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.

Summary of the Role:

We are seeking a Systems Administrator – IT to manage and support our business-critical systems in a fast-paced F&B environment. The ideal candidate will have strong experience in Microsoft Dynamics 365 Business Central, ERP administration, and LS Retail POS, with a proactive approach to troubleshooting and user support.

Key Responsibilities:

• Act as System Administrator for Microsoft Dynamics 365 Business Central, overseeing setup, configuration, user roles, and security access.
• Manage and maintain the User Approval Matrix, ensuring alignment with organizational structures and policies.
• Provide timely and effective technical support and troubleshooting across hardware, software, network, and application layers.
• Maintain and monitor ERP system performance, data integrity, and user support.
• Administer and support LS Retail POS systems used in all branches or outlets.
• Ensure proper documentation, compliance, and reporting related to IT systems and processes.
• Collaborate with cross-functional teams (e.g., Operations, Finance, HR) to support business requirements.
• Assist in implementing system upgrades, enhancements, and new technology rollouts.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• At least 2–3 years of experience as a System Administrator, preferably in the F&B or retail industry.
• Strong hands-on experience with Business Central (as a System Admin).
• Familiarity with LS Retail POS and general ERP systems.
• Solid knowledge of system security, user access controls, and data protection best practices.
• Strong analytical, troubleshooting, and communication skills.
• Ability to manage multiple tasks and respond to business needs with a sense of urgency.

Job Type: Full-time

Application Question(s):

• Do you have experience in the food and beverage industry?

Location:

• Makati (Required)

Work Location: In person

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide

Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you

Role: Systems Administrator

Location: Night shift - WFH for the first 3 months; transition to Hybrid

About Us:At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW

We are seeking an experienced and highly motivated Senior IT Support Specialist to join our dynamic support team. In this client-facing role, you will be responsible for delivering exceptional technical support and mentorship while driving high service standards across all touchpoints. You will act as a key escalation point for complex issues and provide leadership in a fast-paced, customer-centric environment.

This position requires a strong technical foundation, excellent communication skills, and a passion for creating memorable customer experiences. You will be expected to perform high-level troubleshooting, guide junior team members, and contribute to strategic planning and implementation of IT solutions. A strong ability to manage tasks, prioritize effectively, and maintain professionalism under pressure is essential.

If you thrive in a collaborative setting and are committed to continuous improvement, problem-solving, and exceeding client expectations, this is the opportunity for you.

DUTIES AND RESPONSIBILITIES

• Creating unforgettable customer experiences every day
• Quickly and professionally address customer issues
• Provide front-line technical support for Customer Information Technology systems
• Document steps to remediation of issues in a detailed and professional manner
• Work with support team and management to ensure issues are processed quickly and effectively for the highest support levels
• Provide friendly and positive support for clients over the phone and in-person that exudes personal touch and professionalism
• Ensure incidents and tickets are filled out according to company standards
• Required to participate in an after-hours and on-call rotation to provide support to emergency client issues
• When applicable, time must be entered accurately to ensure the best service standards for our clients
• Perform complex repairs to software or peripheral equipment configurations, following design or installation specifications
• Minor training of users in the proper use of hardware or software
• Answers user inquiries regarding computer software or hardware operation to resolve problems
• Setup user accounts and configure email access through multiple applications
• Refer major hardware or software problems or defective products to vendors or technicians for service
• Act as an escalation point for complex issues for peers
• Provide mentorship and leadership for team members
• Delegate tickets and tasks for the team as needed
• Provide high-level oversight to ticket boards to aid in delivery of SLAs and high-service standard

QUALIFICATIONS

• Bachelor's degree and/or four plus years related experience
• 4 years' experience in customer service or support center systems
• Must be able to logically plan - provide structured outlines and plans for the implementation or changing of client networks or workflows. This information should be well documented
• Understand when to escalate issues. Knowing when to handoff a problem to more qualified team members is critical.
• Ability to logically plan
• Strong oral and written communication
• Continual desire to learn, absorb, and apply new information and skills
• Extraordinary focus on customer service
• Innate ability to multi-task and stay organized
• Exhibit a professional demeanor and strong interpersonal skills
• Ability to interact in a variety of situations including customer service, orientations, training and networking

Must be proficient at an expert level in most of the following skills:

• Client/Server application interaction
• Basic web systems
• Office 365 and Azure
• Microsoft Server Operating Systems
• Windows Operating Systems
• Active Directory - GPOs, Policies, Sites, Users, Groups and Security
• Anti-Virus Software
• MS Office (Word/Excel/PowerPoint), Outlook
• TCP/IP Connectivity
• DHCP
• DNS
• AutoTask
• API/System Integration

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Technical Compliance Anaylst

Let us introduce you to We are the best and fastest growing outsourced IT Service Provider in the Chicago area, with no plans on slowing down. We have a unique approach to our success. We combine leading technical automation and tools, operational processes and effective training with super-talented XLnetters and grade-A leaders. We provide solutions and deliver results to our companies making them loyal customers. We provide services you will be proud to represent for a company you will be proud to represent.

Why

We are an exciting, team-oriented, organization with immense opportunities for growth. is always working hard to hire the most talented, team-oriented people and we work even harder to retain them. We provide a competitive salary and bonus structure, profit sharing, amazing benefits and an awesome team atmosphere. Our business is growing rapidly, and we are looking to add super-talented candidates who will thrive and contribute to our evolution, while aligning with the values we instill integrity, world class customer service, and the drive to achieve goals together

What would make us even more successful?

is looking for an experience Technical Compliance Analyst to join our Central Services team. This is a full-time position, Monday through Friday 8 a.m. - 5 p.m CST.

We are already unparalleled in the solutions that we offer to our customers, but we know the other half to our success is acquiring the best employees to deliver those solutions. We are looking for those with the abilities to multitask, problem-solve, proactively answer the "How-to" questions and work collaboratively with the team. Outstanding listening and communication skills are a must, for it is imperative that our potential clients get the best service we have to offer. Navigating challenging situations in a professional manner, while articulating confident solutions to our customers' concerns and needs will make you successful in this role.

Our Vision: Striving to build a culture that is continuously improving our clients' productivity

Our Core Focus: Enabling and accelerating innovation in SMBs to solve and change the world

Our Culture: Customer satisfaction, teamwork and personal growth

To learn more about why this is a perfect next step in your career watch our core values video and see what makes us exceptional.

Individual Responsibilities:

• Manage onboarding events for new clients - tool deployment
• Information gathering during client onboardings
• Complete recurring audits and compliance tasks
• Create documentation for IT runbook within given template
• Tool documentation management
• Monitor ticketing queue and dispatch inbound tickets to engineers
• Continual management of all monitoring and alerting
• Creating detailed documentation and procedures

Technical Qualifications:

• 2 - 5 years' experience providing support to end users and IT infrastructure
• Experience creating and managing technical documentation is preferred
• Associates or bachelor's degree completed in a computer technology related program
• Required: Veeam Backup & Replication

Experience and familiarity with the following core technologies:

• Active Directory/Group Policy Administration
• Microsoft Office Suites
• Microsoft windows desktop and server operating systems
• Office365 administration/security
• Virtualization platforms (vSphere experience preferred)
• General experience with MSP systems and ticketing systems
• RMM (remote maintenance and monitoring) solutions
• Backup solutions and disaster recovery (Veeam experience preferred)
• Patch management systems and processes
• Security product management utilized for malware/AV protections

Skills:

• Ability to create detailed, accurate documentation with or without a template
• High attention to detail while working in a fast-paced environment
• Ability to manage multiple onboarding projects simultaneously
• Strong verbal, written, telephone and customer service skills
• Ability to work in a team environment.
• Desire to continually learn new technologies and improve skill set
• Must have strong problem solving and organization skills
• Must be able to manage multiple work items at one time with a high sense of urgency
• Vendor management (RMM, backups, etc.)

Job Types: Full-time, Permanent

Pay: From Php80,000.00 per month

Benefits:

• Company events
• Pay raise
• Work from home

Experience:

• Network infrastructure: 5 years (Required)
• Technical documentation: 2 years (Required)
• Kaseya VSA: 3 years (Required)

Language:

• English (Required)

Work Location: Remote

WHR Global Consulting is hiring a Full time Systems Administrator role in Taguig, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱80,000 - ₱00,000 per month

System Administrator L2

Work Arrangement: Remote

Schedule: Rotating Shift

Location: Cebu

Employment Type: Full-time

Salary: ,000 – ₱1 000

About the Role:

The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.

Key Responsibilities:

Resolve Level 1 and Level 2 incidents and follow escalation protocols

● Continuously review all tickets and statuses in your queue.

● Respond promptly to colleagues, end users, and partners.

● Follow company, partner, and customer security protocols at all times.

● Assess tickets, escalate when necessary, and document steps thoroughly.

● Ensure issues are fully resolved and verified with customers before closing tickets.

Provide timely and exceptional customer service

● Attend appointments and meetings on time.

● Set clear expectations with colleagues, partners, and end users.

● Communicate clearly via chat, email, and phone using professional language.

● Keep users updated frequently and provide proactive follow-ups.

● Deliver warm, friendly, and solution-focused customer service.

Maintain accurate records and documentation

● Record all time spent on issues against relevant tickets.

● Update notes with clear, detailed, and secure information.

● Ensure consistent communication with end users, partners, and colleagues.

● Avoid disclosing sensitive internal information.

Proactive learning and development

● Enhance knowledge by reviewing escalated tickets and documentation.

● Attend webinars and training sessions to strengthen technical skills.

● Share knowledge, tips, and best practices with colleagues.

● Engage in self-paced learning to develop expertise.

Level 1 Incident Examples

● Credential management (password resets, account unlocks).

● Microsoft Windows, Office, and Office 365 desktop support.

● User connectivity and application support.

● New user setup and deactivation in AD/Azure AD and Office 365.

● VPN account setup and email configuration.

● Device provisioning (workstations, laptops, smartphones).

● Virus/malware scanning and general performance optimization.

Level 2 Incident Examples

● Partial service outages affecting subsets of staff.

● Server-level support impacting limited users.

● Group permissions and printer support.

● Troubleshooting desktop/terminal server applications.

● Proactive server maintenance and monitoring.

Qualifications:

● Minimum IT diploma level education and relevant Microsoft IT certification.

● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills.

● Minimum 2 years in a B2B IT support role.

● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking.

● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams.

● Strong customer service skills and fluent verbal/written English.

● Certifications (e.g., Microsoft, Cisco) are a plus.

Candidates with attached CV and relevant experience will be considered for a phone interview.