41 Specialists jobs in the Philippines
Subject Matter Expert
Pampanga, Pampanga
M and J Solutions Providers Inc.
Posted 17 days ago
Job Viewed
Job Description
Job Description
- Provide advanced support and ensure timely resolution of user issues br>- Offer expert advice and maintain optimal system performance
- Drive knowledge management by updating, classifying, and maintaining support documentation
- Handle escalated tickets and coach service desk agents
- Monitor incident trends and improve incident management
- Ensure SLA and process compliance
- Manage customer escalations professionally
- Support team lead with engagement activities, training, logistics, etc.
- Identify and suggest process improvement opportunities.
Qualifications:
- At least 2 years of experience as an Assistant TL, Interim TL, or SME in a Service Desk environment
- Bachelor’s degree or equivalent work experience < r>- Strong knowledge of desktop apps, operating systems, and hardware
- Analytical mindset with experience in ticket analysis and issue trend tracking
- Willing to work on rotational shifts
- Must be open to onsite work in Clark
- Provide advanced support and ensure timely resolution of user issues br>- Offer expert advice and maintain optimal system performance
- Drive knowledge management by updating, classifying, and maintaining support documentation
- Handle escalated tickets and coach service desk agents
- Monitor incident trends and improve incident management
- Ensure SLA and process compliance
- Manage customer escalations professionally
- Support team lead with engagement activities, training, logistics, etc.
- Identify and suggest process improvement opportunities.
Qualifications:
- At least 2 years of experience as an Assistant TL, Interim TL, or SME in a Service Desk environment
- Bachelor’s degree or equivalent work experience < r>- Strong knowledge of desktop apps, operating systems, and hardware
- Analytical mindset with experience in ticket analysis and issue trend tracking
- Willing to work on rotational shifts
- Must be open to onsite work in Clark
This advertiser has chosen not to accept applicants from your region.
0
Collection Specialists
HRTX
Posted 8 days ago
Job Viewed
Job Description
Qualifications
- At least 1 year of experience in collections (any industry), with a solid grasp of the collections process.
- 2+ years in a contact center environment preferredable to handle inquiries with confidence and clarity.
- Open to College Graduates and High School Graduates .
- Excellent communication skills both oral and writtenwith strong active listening abilities.
- Customer-focused mindset , showing empathy and professionalism in every interaction.
- Strong attention to detail for accurate data management and reporting.
- Proficient in MS Office and internet-based tools.
- Ability to engage with customers politely and professionally to instill confidence and cooperation.
- Willingness to work on a flexible schedule/shifts .
- Goal-oriented and dependable meets or exceeds collection targets.
- Bonus: Strong self-awareness and emotional intelligence for better collaboration and communication.
- Manage delinquent accounts through timely and respectful outreach.
- Communicate account statuses to customers and support them through payment resolution.
- Use firm but empathetic negotiation techniques to achieve successful outcomes.
- ️ Maintain accurate records and update internal systems based on interactions.
- ️ Ensure compliance with all relevant laws and ethical standards in every collection activity.
- Coordinate with internal teams and external partners to resolve customer issues efficiently.
- Deliver a high standard of service that reinforces customer trust and satisfaction.
This advertiser has chosen not to accept applicants from your region.
1
ATR Subject Matter Expert
Fresenius Medical Care North America
Posted today
Job Viewed
Job Description
The Subject Matter Expert has extensive knowledge and specialization of Record to Report process(es). Provides organizational support for daily operations, delegation and review of work, delivers training, technical and/or operational guidance to others, when needed, under limited supervision of the Supervisor.
**Responsibilities:**
+ Provide support in R2R operations (including review & approval of transactions and reports) formore complex transactions or as back up during handover/stabilization of newly migrated entities.
+ Identify process improvement areas, initiate and ensure that assigned projects/initiatives are completed on time with quality results
+ Ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
+ Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
+ Contribute (as member of the leadership team) in the overall management and development of the R2R Tower, including the successful achievement of its goals and objectives
+ Perform internal controls review and complete documentation in accordance if iPace requirements
+ Point of contact for audit requirements and queries
+ Update SOPs based on changes in processes.
**Qualifications:**
+ Graduate of Bachelor's degree preferred in Accounting or Finance
+ Certified Public Accountant (CPA) license preferred
+ Finance and Accounting Experience with solid exposure in:
-- General Ledger
-- Intercompany Accounting
-- Fixed Assets Accounting
-- Month-end closing
-- Reconciliation, Reports and consolidation
-- Lease accounting
+ Had previous exposure in handling and managing transitions and/or projects for process improvement
+ With proven results and past successes in crisis management, process improvements, and stakeholder management
+ Proficient in MS Office products
+ Minimum of 4 years up to 6 years working experience in Record to Report
+ Knowledge in SAP System and experience in Shared Services Center/BPO
+ Experience in process migration, is a plus.
+ Effective communication skills, both written and spoken English
**Responsibilities:**
+ Provide support in R2R operations (including review & approval of transactions and reports) formore complex transactions or as back up during handover/stabilization of newly migrated entities.
+ Identify process improvement areas, initiate and ensure that assigned projects/initiatives are completed on time with quality results
+ Ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
+ Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
+ Contribute (as member of the leadership team) in the overall management and development of the R2R Tower, including the successful achievement of its goals and objectives
+ Perform internal controls review and complete documentation in accordance if iPace requirements
+ Point of contact for audit requirements and queries
+ Update SOPs based on changes in processes.
**Qualifications:**
+ Graduate of Bachelor's degree preferred in Accounting or Finance
+ Certified Public Accountant (CPA) license preferred
+ Finance and Accounting Experience with solid exposure in:
-- General Ledger
-- Intercompany Accounting
-- Fixed Assets Accounting
-- Month-end closing
-- Reconciliation, Reports and consolidation
-- Lease accounting
+ Had previous exposure in handling and managing transitions and/or projects for process improvement
+ With proven results and past successes in crisis management, process improvements, and stakeholder management
+ Proficient in MS Office products
+ Minimum of 4 years up to 6 years working experience in Record to Report
+ Knowledge in SAP System and experience in Shared Services Center/BPO
+ Experience in process migration, is a plus.
+ Effective communication skills, both written and spoken English
This advertiser has chosen not to accept applicants from your region.
2
Subject Matter Expert (Ft)
.ZERO Pte Ltd
Posted today
Job Viewed
Job Description
**Subject Matter Expert (SME)**
This is 100% work from home.
**Overview**:
To and drive the team to ensure OKRs and goals are met.
To develop each team members into high performers.
**Responsibilities**:
- Check on dashboards for OKRs, KPIs, and conversion.
- Update dump sheets during the start of the shift
- Handle monthly outliers focus group.
- Training of new team members.
- Share announcements to channel, and ensure announcement trackers are up to date
- Handle collab inquiries and partnership tags
- Handle ticket escalation
- Live Monitoring for calls and chats.
- Monitor and motivate team members.
- Handle inbound calls outside phone support team’s shift
- Weekly discussion with Customer Service Head and QA to improve OKRs, KPIs, and conversion.
- Facilitate and implement weekly huddles together with QA
- With the other SME leads and QAs, consolidate common questions or challenges that the team members faced.
- Brainstorm monthly refresher training together with the Customer Service Head and QA.
- Lead/Drive the team to reach the OKR goals
- Update OKR file
**Requirements**:
- At least 1 year experience as a Customer Service Lead/Supervisor
- Knowledge in Zendesk, Spreadsheets and Shopify
- Computer/Laptop Specs: Minimum of i3 7th Gen with 8GB ram
- Minimum of 15Mbps internet speed (postpaid)
- SHOULD have a backup internet with the same minimum speed (can be prepaid)
- Should have a generator/laptop with 80-100% battery health in case of power outages
- Should be okay to an afternoon shift
**We offer**:
- Paid off during PH regular holidays
- Paid Vacation and Sick leaves
- 100% home-based
- Benefits and perks await you!
This is 100% work from home.
**Overview**:
To and drive the team to ensure OKRs and goals are met.
To develop each team members into high performers.
**Responsibilities**:
- Check on dashboards for OKRs, KPIs, and conversion.
- Update dump sheets during the start of the shift
- Handle monthly outliers focus group.
- Training of new team members.
- Share announcements to channel, and ensure announcement trackers are up to date
- Handle collab inquiries and partnership tags
- Handle ticket escalation
- Live Monitoring for calls and chats.
- Monitor and motivate team members.
- Handle inbound calls outside phone support team’s shift
- Weekly discussion with Customer Service Head and QA to improve OKRs, KPIs, and conversion.
- Facilitate and implement weekly huddles together with QA
- With the other SME leads and QAs, consolidate common questions or challenges that the team members faced.
- Brainstorm monthly refresher training together with the Customer Service Head and QA.
- Lead/Drive the team to reach the OKR goals
- Update OKR file
**Requirements**:
- At least 1 year experience as a Customer Service Lead/Supervisor
- Knowledge in Zendesk, Spreadsheets and Shopify
- Computer/Laptop Specs: Minimum of i3 7th Gen with 8GB ram
- Minimum of 15Mbps internet speed (postpaid)
- SHOULD have a backup internet with the same minimum speed (can be prepaid)
- Should have a generator/laptop with 80-100% battery health in case of power outages
- Should be okay to an afternoon shift
**We offer**:
- Paid off during PH regular holidays
- Paid Vacation and Sick leaves
- 100% home-based
- Benefits and perks await you!
This advertiser has chosen not to accept applicants from your region.
3
Subject Matter Expert (Sme)
Taguig, National Capital Region
HCL Technologies
Posted today
Job Viewed
Job Description
**Office location**:Mckinley Hill, Taguig
**Shift**:Nigh Shift
**Set Up**:Onsite set up
**Qualifications**:
- Highschool Graduate, Vocational Graduate, ALS Graduate, Vocational Graduate, Associate Graduate or College Graduate
- L2 with 2 years experience in leader ship and handled escalation team
- Must be unemployed, currently rendering or can start ASAP
**Process**:
Initial Interview > Final Interview > Job Offer
**Salary**: Php35,000.00 - Php45,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Shift**:Nigh Shift
**Set Up**:Onsite set up
**Qualifications**:
- Highschool Graduate, Vocational Graduate, ALS Graduate, Vocational Graduate, Associate Graduate or College Graduate
- L2 with 2 years experience in leader ship and handled escalation team
- Must be unemployed, currently rendering or can start ASAP
**Process**:
Initial Interview > Final Interview > Job Offer
**Salary**: Php35,000.00 - Php45,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
4
Social Media Specialists
Lipa, Batangas
Cyberbacker
Posted 22 days ago
Job Viewed
Job Description
Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).
Community Management. br>Scheduling posts.
Responding to messages and comments.
Content planning.
Create content plans or calendar to drive engagement and promote online brand awareness.
Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).
Interpret and create social media reports and analytics.
Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).
Community Management. br>Scheduling posts.
Responding to messages and comments.
Content planning.
Create content plans or calendar to drive engagement and promote online brand awareness.
Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).
Interpret and create social media reports and analytics.
Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).
This advertiser has chosen not to accept applicants from your region.
5
Language Data Specialists
Taguig, National Capital Region
Yondu
Posted today
Job Viewed
Job Description
Support Machine Learning experts in language-specific areas for a target language (US English). These include providing language data, annotation for various NLP projects, writing documentation and guidelines, and reviewing data and test results.
- Perform tasks such as data annotation, phonetic transcription, grammar checking, transcription of recorded speech, and other NLP-related tasks.
- Evaluate the quality and performance of NLP-based systems.
- Research, plan, and document product features for a variety of audiences, such as software developers, IT admins, sales engineers, and end-users.
- Triage of production usage data in accordance with the grading guidelines
- Analyzing and inspecting data to identify NLU (natural language understanding) level of failures into predefined categories
- Manual testing for failure regression
- Technical issue management and triage
- Active communication on progress and status to off-site counterparts
- Provide technical input or report based on the completed analysis results to team members and supervisors effectively and concisely Required Qualifications
- Ability to maintain focus on repetitive testing and data review tasks for long time periods.
- Familiarity with and use of voice assistants (Siri, Google Assistant, Bixby, Alexa, Cortana, etc) regularly.
- Ability to seek out, learn, and distill technical information, explain it to other team members, and document it in the appropriate delivery target (developer guide, whitepaper, tutorial, blog, etc.).
- Ability to learn new tools and software quickly in a Windows environment.
- Ability to manage multiple competing priorities and maintain high content quality in a fast-paced, constantly changing dynamic environment.
**Job Qualifications/Requirements**
- Minimum 3 years of Telecom R&D or QA experience > English Proficiency (Native, Bilingual ~ Professional Proficiency) > Fluency in English (or appropriate language) > Familiar with use of Samsung (Android style) phone/device
- Has had experience in reviewing and trend analyzing sensitive data
- Ability to work independently with mínimal supervision
- Ability to learn new skills and adapt to changing requirements
- Experience with software/computer testing and principles Preferred Qualifications
- Familiarity with smart home devices and Internet of Things.
- Experience in a voice assistant software environment or equivalent academic setting.
- Knowledge of US English linguistics (specifically syntax, semantics, and phonetics) and natural language processing.
- Demonstrated ability to write documentation for developers, SMEs, and IT personnel that is clear, concise, consistent, and accurate.
- Experience in US English localization.
- Possesses experience and high level understanding of AI NLU (natural language understanding) layer
- Experience in Voice UX design and dialog management.
- Expertise with data analysis and ability Microsoft Excel functions and macros
- Experience with content management tools (e.g., JIRA, Confluence, Perforce, Git).
- Software QA/testing experience.
**Location**: Bonifacio Global City, Taguig City
- Perform tasks such as data annotation, phonetic transcription, grammar checking, transcription of recorded speech, and other NLP-related tasks.
- Evaluate the quality and performance of NLP-based systems.
- Research, plan, and document product features for a variety of audiences, such as software developers, IT admins, sales engineers, and end-users.
- Triage of production usage data in accordance with the grading guidelines
- Analyzing and inspecting data to identify NLU (natural language understanding) level of failures into predefined categories
- Manual testing for failure regression
- Technical issue management and triage
- Active communication on progress and status to off-site counterparts
- Provide technical input or report based on the completed analysis results to team members and supervisors effectively and concisely Required Qualifications
- Ability to maintain focus on repetitive testing and data review tasks for long time periods.
- Familiarity with and use of voice assistants (Siri, Google Assistant, Bixby, Alexa, Cortana, etc) regularly.
- Ability to seek out, learn, and distill technical information, explain it to other team members, and document it in the appropriate delivery target (developer guide, whitepaper, tutorial, blog, etc.).
- Ability to learn new tools and software quickly in a Windows environment.
- Ability to manage multiple competing priorities and maintain high content quality in a fast-paced, constantly changing dynamic environment.
**Job Qualifications/Requirements**
- Minimum 3 years of Telecom R&D or QA experience > English Proficiency (Native, Bilingual ~ Professional Proficiency) > Fluency in English (or appropriate language) > Familiar with use of Samsung (Android style) phone/device
- Has had experience in reviewing and trend analyzing sensitive data
- Ability to work independently with mínimal supervision
- Ability to learn new skills and adapt to changing requirements
- Experience with software/computer testing and principles Preferred Qualifications
- Familiarity with smart home devices and Internet of Things.
- Experience in a voice assistant software environment or equivalent academic setting.
- Knowledge of US English linguistics (specifically syntax, semantics, and phonetics) and natural language processing.
- Demonstrated ability to write documentation for developers, SMEs, and IT personnel that is clear, concise, consistent, and accurate.
- Experience in US English localization.
- Possesses experience and high level understanding of AI NLU (natural language understanding) layer
- Experience in Voice UX design and dialog management.
- Expertise with data analysis and ability Microsoft Excel functions and macros
- Experience with content management tools (e.g., JIRA, Confluence, Perforce, Git).
- Software QA/testing experience.
**Location**: Bonifacio Global City, Taguig City
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Specialists Jobs in Philippines !
6
Talent Acquisition Subject Matter Expert
IBM
Posted 3 days ago
Job Viewed
Job Description
**Introduction**
Ready to help build IBM's biggest asset - its talent? As a Recruitment Professional, you will be responsible for driving the optimization and improvement of business processes, leveraging in-depth knowledge and expertise in relevant processes. This role plays a critical part in enhancing operational efficiency, promoting continuous improvement, and ensuring alignment with center strategies and industry best practices.
**Your role and responsibilities**
1. Global Sales Engagement
* Solution steady-state FTEs for new deals, reviewing Service Of Work (SOW) and Service Level Agreements (SLA).
* Oversee Request for Proposals (RFPs) and Request for Information (RFI) processes.
* Conduct due diligence for potential clients.
* Participate and represent the company in client oral presentations and workshops.
* Offer process consultancy services to clients.
* SDM refresh and review.
2. Analytics Design and Insights
* Design analytics to derive meaningful insights from data.
* Support in the design of dashboards, determining relevant data points and metrics.
* Coordinate with the Continuous Improvement (CI) team to address process issues and facilitate enhancements.
3. Steady-State Support
* Partner with account leaders to keep existing DTPs updated in line with the latest Gold Standard DTPs.
* Review Project Change Requests (PCRs) for existing and additional scope, identifying risks, watchouts, and required changes to process design.
* Lead Root Cause Analysis (RCA) reviews for SLA misses and Data Privacy Incidents (DPI).
4. Transformation Support
* Identify and implement CTO opportunities within processes.
* Partner with the delivery teams to meet DWE targets and strategies.
* Promote and apply Agile methodologies for process improvements.
* Gain eminence and implement ICAs and AI thru the use of IBM assets.
5. Transition Support
* Align transitioned processes with established process standards.
* Review Scope of Work and provide process guidance during Knowledge Transfers.
* Create process documentation.
* Lead and manage the KT process, including creating a KT and Knowledge Cascade (KC) plan.
* Oversee User Acceptance Testing (UAT) and prepare test plans, scenarios, and scripts for SCRT.
* Review Taxonomy for Time Volume Capture (TVC).
6. Process Maturity Assessment
* Evaluate and assess the maturity level of current business processes.
7. Year-End Project Management
* Manage annual year-end project activities for Payroll.
* Manage annual activities for all other processes.
8. Training Curriculum Development:
* Design process-specific training curriculum/ materials and certification requirements to specific accounts.
9. Critsit Support
* Participate in Critsit activities as needed.
Other Responsibilities:
* Assist in the review of ILC taxonomy.
* Contribute to General Artificial Intelligence (GenAI) initiatives and projects.
* Creation of MPHRO content
**Required technical and professional expertise**
* Relevant skills and experience in BPO or similar industry
* Strong analytical and strategic thinking skills
* Ability to work in a fast-paced environment and prioritize multiple tasks and projects
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Ready to help build IBM's biggest asset - its talent? As a Recruitment Professional, you will be responsible for driving the optimization and improvement of business processes, leveraging in-depth knowledge and expertise in relevant processes. This role plays a critical part in enhancing operational efficiency, promoting continuous improvement, and ensuring alignment with center strategies and industry best practices.
**Your role and responsibilities**
1. Global Sales Engagement
* Solution steady-state FTEs for new deals, reviewing Service Of Work (SOW) and Service Level Agreements (SLA).
* Oversee Request for Proposals (RFPs) and Request for Information (RFI) processes.
* Conduct due diligence for potential clients.
* Participate and represent the company in client oral presentations and workshops.
* Offer process consultancy services to clients.
* SDM refresh and review.
2. Analytics Design and Insights
* Design analytics to derive meaningful insights from data.
* Support in the design of dashboards, determining relevant data points and metrics.
* Coordinate with the Continuous Improvement (CI) team to address process issues and facilitate enhancements.
3. Steady-State Support
* Partner with account leaders to keep existing DTPs updated in line with the latest Gold Standard DTPs.
* Review Project Change Requests (PCRs) for existing and additional scope, identifying risks, watchouts, and required changes to process design.
* Lead Root Cause Analysis (RCA) reviews for SLA misses and Data Privacy Incidents (DPI).
4. Transformation Support
* Identify and implement CTO opportunities within processes.
* Partner with the delivery teams to meet DWE targets and strategies.
* Promote and apply Agile methodologies for process improvements.
* Gain eminence and implement ICAs and AI thru the use of IBM assets.
5. Transition Support
* Align transitioned processes with established process standards.
* Review Scope of Work and provide process guidance during Knowledge Transfers.
* Create process documentation.
* Lead and manage the KT process, including creating a KT and Knowledge Cascade (KC) plan.
* Oversee User Acceptance Testing (UAT) and prepare test plans, scenarios, and scripts for SCRT.
* Review Taxonomy for Time Volume Capture (TVC).
6. Process Maturity Assessment
* Evaluate and assess the maturity level of current business processes.
7. Year-End Project Management
* Manage annual year-end project activities for Payroll.
* Manage annual activities for all other processes.
8. Training Curriculum Development:
* Design process-specific training curriculum/ materials and certification requirements to specific accounts.
9. Critsit Support
* Participate in Critsit activities as needed.
Other Responsibilities:
* Assist in the review of ILC taxonomy.
* Contribute to General Artificial Intelligence (GenAI) initiatives and projects.
* Creation of MPHRO content
**Required technical and professional expertise**
* Relevant skills and experience in BPO or similar industry
* Strong analytical and strategic thinking skills
* Ability to work in a fast-paced environment and prioritize multiple tasks and projects
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
7
Supplier Acquisition Specialists (2)
Cebu, Metropolitan Manila
Dempsey Resource Management Inc.
Posted 4 days ago
Job Viewed
Job Description
* Will help in expanding the product selection by finding potential clients, brands, and services that are to be on-boarded to our different sales platforms.
* Will mainly deal with suppliers, collect their data and follow up with them until the brand is live and ready for selling. br>* Will also serve as assistants to the US Managers, ensuring the US team gets all the information they needed
RESPONSIBILITIES:
● Identify the brands’ key contact representatives and gathers their contact information
● Prospect potential brands and services online < r>● Communicate and negotiate (most of the time through email) with potential clients to join the < r>platform
● Collect, gather, and analyze necessary data to get the brand successfully on board < r>● Work and collaborate with other departments to ensure the brand’s data is good for listing
● Assist managers with marketing campaigns and promotions < r>● Create a show master sheet < r>● Update trackers and spreadsheets in real-time < r>● Schedule meetings and appointments between clients and the US Managers. < r>● Deliver other projects assigned by the US team < r>
QUALIFICATIONS:
- Graduate of any Business or IT-related courses or Statistics; Fresh graduates and undergraduates are also welcome. If the candidate is an undergraduate, a solid work experience for at least 2 years would be required
- If with experience, must not be a hopper (with less than a year tenure per employment)
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Good analytical skills
- Must be a team player
- Willing to work on-site at night shift schedule
- Willing to work on weekends and during PH Holidays
- Willing to commit to work and stay with us for 2-3 years
ESSENTIAL SKILLS:
● Good written and verbal communication skills < r>● Good at data entry and data analysis < r>● Detail-oriented and highly organized < r>● Ability to multitask < r>● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Must be adaptable and capable of observing frequent changes in internal and client procedures < r>● Must be able to work with minimal supervision < r>● Great contributor even on matters outside his/her scope < r>
LOCATION ASSIGNMENT : Cebu / Baybay, Leyte Site (Full Onsite)
* Will mainly deal with suppliers, collect their data and follow up with them until the brand is live and ready for selling. br>* Will also serve as assistants to the US Managers, ensuring the US team gets all the information they needed
RESPONSIBILITIES:
● Identify the brands’ key contact representatives and gathers their contact information
● Prospect potential brands and services online < r>● Communicate and negotiate (most of the time through email) with potential clients to join the < r>platform
● Collect, gather, and analyze necessary data to get the brand successfully on board < r>● Work and collaborate with other departments to ensure the brand’s data is good for listing
● Assist managers with marketing campaigns and promotions < r>● Create a show master sheet < r>● Update trackers and spreadsheets in real-time < r>● Schedule meetings and appointments between clients and the US Managers. < r>● Deliver other projects assigned by the US team < r>
QUALIFICATIONS:
- Graduate of any Business or IT-related courses or Statistics; Fresh graduates and undergraduates are also welcome. If the candidate is an undergraduate, a solid work experience for at least 2 years would be required
- If with experience, must not be a hopper (with less than a year tenure per employment)
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Good analytical skills
- Must be a team player
- Willing to work on-site at night shift schedule
- Willing to work on weekends and during PH Holidays
- Willing to commit to work and stay with us for 2-3 years
ESSENTIAL SKILLS:
● Good written and verbal communication skills < r>● Good at data entry and data analysis < r>● Detail-oriented and highly organized < r>● Ability to multitask < r>● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Must be adaptable and capable of observing frequent changes in internal and client procedures < r>● Must be able to work with minimal supervision < r>● Great contributor even on matters outside his/her scope < r>
LOCATION ASSIGNMENT : Cebu / Baybay, Leyte Site (Full Onsite)
This advertiser has chosen not to accept applicants from your region.
8
Warehouse Support Specialists (3)
Cebu, Metropolitan Manila
Dempsey Resource Management Inc.
Posted 4 days ago
Job Viewed
Job Description
* Provide support to US warehouse operations by collating orders that need to be processed within the day and ensuring they they are fulfilled by the US team on time.
* Will help track orders and coordinate with the Supplier Management team to prevent duplicate orders. br>* Process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified.
* Responsible as well for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns.
* Must have strong attention to detail and organizational skills.
* Must be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaise with Customer Service and other departments to resolve order concerns. < r>● Perform projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● File and reconcile FBA lost/damage reimbursement claims. < r>● Process returns and refunds. < r>● Monitor and track orders. < r>● Update warehouse-related trackers and spreadsheets. < r>● Create, modify, troubleshoot, and update robots used in the warehouse. < r>● Perform other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
- Graduate of any Business or IT-related courses or Statistics; Fresh graduates and undergraduates are also welcome. If the candidate is an undergraduate, a solid work experience for at least 2 years would be required
- If with experience, must not be a hopper (with less than a year tenure per employment)
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Must be a team player
- Willing to work on-site at night shift schedule
- Willing to work on weekends and during PH Holidays
- Willing to commit to work and stay with us for 2-3 years
ESSENTIAL REQUIREMENTS:
● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>
OTHERS:
LOCATION ASSIGNMENT: Cebu / Baybay, Leyte Site: Full Onsite
* Will help track orders and coordinate with the Supplier Management team to prevent duplicate orders. br>* Process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified.
* Responsible as well for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns.
* Must have strong attention to detail and organizational skills.
* Must be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaise with Customer Service and other departments to resolve order concerns. < r>● Perform projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● File and reconcile FBA lost/damage reimbursement claims. < r>● Process returns and refunds. < r>● Monitor and track orders. < r>● Update warehouse-related trackers and spreadsheets. < r>● Create, modify, troubleshoot, and update robots used in the warehouse. < r>● Perform other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
- Graduate of any Business or IT-related courses or Statistics; Fresh graduates and undergraduates are also welcome. If the candidate is an undergraduate, a solid work experience for at least 2 years would be required
- If with experience, must not be a hopper (with less than a year tenure per employment)
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Must be a team player
- Willing to work on-site at night shift schedule
- Willing to work on weekends and during PH Holidays
- Willing to commit to work and stay with us for 2-3 years
ESSENTIAL REQUIREMENTS:
● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>
OTHERS:
LOCATION ASSIGNMENT: Cebu / Baybay, Leyte Site: Full Onsite
This advertiser has chosen not to accept applicants from your region.
9