20 The Medical City jobs in the Philippines

Healthcare Services Representative

Location: Cebu City

Work Setup: Onsite | Shifting Schedule

Build Your Future in Customer Care

Be part of a team that makes a difference every day. As a Healthcare Services Representative, you will serve as the first line of support for customers, delivering accurate information, professional assistance, and compassionate service. This role offers the chance to grow your career in a meaningful and dynamic industry where your contributions truly matter.

Qualifications:

• Senior High School graduate, at least 2 years in college, or a college graduate (with valid proof)
• No prior BPO experience required
• Strong English communication skills, both spoken and written

What We Offer:

• Competitive salary package from ₱14,000 – ₱22,000
• 20% Night Differential pay
• HMO coverage from Day 1 of employment
• Additional benefits and continuous career development opportunities

Ready to make an impact?
At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you

Hi We're Hive Health
About Us
Hive Health
is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.

About The Role
As a Healthcare Services Associate, you will be part of an innovative cross-functional team working to transform the delivery of patient care services in a fast-paced, entrepreneurial environment. This is a dynamic role involving both direct clinical provider interactions as well as driving operational excellence in patient's care coordination. You will work closely with the Hive leadership to develop and manage healthcare provider relationships, facilitate differentiated patient care experience, and provide direct input into product feature improvements.

Responsibilities
As a
Healthcare Services Associate
, your roles and responsibilities include:

• Managing and optimizing teleconsult operations, ensuring quality standards and member satisfaction are met
• Planning and facilitating the execution of medical services such as onsite and clinic-based physical exams, vaccination drives and drug tests, ensuring logistical details are effectively managed
• Fostering relationships with Hive Health accredited providers to enhance health availments of members
• Supervising and coordinating the activities of healthcare personnel across multiple companies, ensuring consistent delivery of healthcare services
• Support responses to patient inquiries related to their healthcare needs, coverage & benefits, and coordinate routing to accredited providers
• Evaluating and identifying improvements to the existing insurance operation processes
• Support the company in relation to product development, business development, customer success, and other workstreams, as necessary

Qualifications

• At least 1 year of relevant experience in project management or medical related fields
• Strong organizational and multitasking skills
• Creative, detail-oriented, proactive in problem solving and identifying opportunities
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare

Join our team as we revolutionalize healthcare in the Philippines—and beyond

Day 1 benefits for full-time employees
– because we practice what we preach Enjoy
comprehensive healthcare coverage
for you and your dependent, and
paid time off
from the start.

Grow with us
– mentorship, career development, and learning opportunities to help you thrive.

Global connections
– gain insights and support from top minds at Harvard, Stanford, and beyond.

The Head of Caregiving and Healthcare Services oversees the development, delivery, and compliance of Caregiving NC III and healthcare-related programs. This role ensures alignment with TESDA standards, manages instructors, and fosters partnerships with healthcare institutions for student practicum and employment opportunities.

Key Responsibilities

Academic Leadership

1. Curriculum Development:

• Design and update training programs for Caregiving NC III and healthcare courses in compliance with TESDA Training Regulations.

• Integrate industry trends (e.g., elderly care, palliative care, basic nursing skills) into lesson plans.

2. Instructional Supervision:

• Mentor and evaluate caregiving/healthcare instructors to ensure teaching quality and adherence to competency-based training.

• Conduct regular classroom and practicum site observations.

3. Assessment & Certification:

• Oversea student assessments, including written exams, practical demonstrations, and workplace simulations.

• Ensure compliance with TESDA's competency assessment and certification processes.

Administrative & Compliance

1. TESDA Compliance:

• Secure and maintain TVET Program Registration for caregiving and healthcare programs.

• Prepare reports for TESDA audits and accreditation.

2. Partnership Development:

• Collaborate with hospitals, clinics, and senior care centers for student practicum placements.

• Build relationships with healthcare employers for graduate job placements.

3. Resource Management:

• Manage training equipment (e.g., hospital beds, first aid kits, simulation tools) and ensure proper maintenance.

• Develop annual budgets for program operations and resource procurement.

Student & Community Engagement

1. Student Welfare:

• Address academic concerns and ensure a supportive learning environment.

• Promote values of empathy, professionalism, and safety in caregiving practice.

2. Community Outreach:

• Organize free healthcare clinics or elderly care workshops to enhance student experience and school reputation.

Qualifications

Education & Certifications:

Required:

· Bachelor's degree in nursing, Healthcare Education, or Allied Medical Sciences.

· TESDA Caregiving NC III certification (mandatory).

· Trainers Methodology Certificate (TMC) Level I or equivalent.

· Licensed Nurse (PRC) or caregiver with clinical experience.

Experience:

• Minimum 5 years of experience in caregiving/healthcare education, including 2 years in a supervisory role.

• Proven track record of managing TESDA-accredited programs (e.g., NC III compliance, competency assessments).

Skills & Competencies:

1. Technical Expertise:

• In-depth knowledge of Caregiving NC III competencies (e.g., personal care, infection control, emergency response).

• Familiarity with healthcare regulations (e.g., PhilHealth, DOH standards).

2. Leadership & Communication:

• Strong ability to lead faculty teams and collaborate with external partners.

• Excellent verbal/written communication skills (English and Filipino).

3. Soft Skills:

• Empathy, patience, and cultural sensitivity in handling diverse students and clients.

• Proficiency in Microsoft Office and Learning Management Systems (LMS).

Benefits

· Competitive salary with performance incentives.

· HMO coverage and professional development allowances (e.g., TESDA training updates).

· Opportunity to shape the next generation of healthcare professionals.

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Work Location: In person

WE'RE HIRING

Professional Health Care Representatives

FOLARES PHARMACEUTICALS, INC. is looking for driven and dedicated individuals to join our exclusive sales force in providing top-quality marketing services to the medical community nationwide.

RESPONSIBILITIES:

• Build and maintain strong relationships with targeted medical professionals
• Identify and establish new business opportunities while nurturing long-term partnerships with existing accounts
• Assess client needs and promote appropriate products (Adult and Pediatric lines)
• Conduct regular visits to assigned customers following frequency requirements
• Execute agreed marketing strategies, programs, and action plans
• Profile MD prescribers and trade accounts; submit timely administrative reports
• Ensure consistent product availability in drugstores
• Uphold and implement all company activities aligned with our Vision, Mission, Values, and Code of Conduct

QUALIFICATIONS:

• Graduate of any four-year course
• Self-motivated, confident, and open to continuous learning
• Sales experience and driving skills are an advantage but not required
• Fresh graduates are welcome to apply

WHAT WE OFFER:

• Competitive salary and benefits package
• HMO and Life Insurance
• Car Plan
• Performance Bonus and Incentives
• Annual Merit Increase
• Opportunities for Career Growth

APPLICATION REQUIREMENTS:

• Updated Resume with Photo
• Official Transcript of Records (or temporary list of grades for fresh graduates)

TRAINING VENUE: Makati City Head Office

FOR INQUIRIES, CONTACT:

Ms. Aya Tausa

HR Assistant – Recruitment

/ Head Office)

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Additional leave
• Company car
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Pay raise
• Promotion to permanent employee

Work Location: On the road

WE'RE HIRING

Professional Health Care Representatives

FOLARES PHARMACEUTICALS, INC. is looking for driven and dedicated individuals to join our exclusive sales force in providing top-quality marketing services to the medical community nationwide.

RESPONSIBILITIES:

• Build and maintain strong relationships with targeted medical professionals
• Identify and establish new business opportunities while nurturing long-term partnerships with existing accounts
• Assess client needs and promote appropriate products (Adult and Pediatric lines)
• Conduct regular visits to assigned customers following frequency requirements
• Execute agreed marketing strategies, programs, and action plans
• Profile MD prescribers and trade accounts; submit timely administrative reports
• Ensure consistent product availability in drugstores
• Uphold and implement all company activities aligned with our Vision, Mission, Values, and Code of Conduct

QUALIFICATIONS:

• Graduate of any four-year course
• Self-motivated, confident, and open to continuous learning
• Sales experience and driving skills are an advantage but not required
• Fresh graduates are welcome to apply

WHAT WE OFFER:

• Competitive salary and benefits package
• HMO and Life Insurance
• Car Plan
• Performance Bonus and Incentives
• Annual Merit Increase
• Opportunities for Career Growth

APPLICATION REQUIREMENTS:

• Updated Resume with Photo
• Official Transcript of Records (or temporary list of grades for fresh graduates)

TRAINING VENUE: Makati City Head Office

FOR INQUIRIES, CONTACT:

Ms. Aya Tausa

HR Assistant – Recruitment

/ Head Office)

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Additional leave
• Company car
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Work Location: On the road

WE'RE HIRING

Professional Health Care Representatives

FOLARES PHARMACEUTICALS, INC. is looking for driven and dedicated individuals to join our exclusive sales force in providing top-quality marketing services to the medical community nationwide.

RESPONSIBILITIES:

• Build and maintain strong relationships with targeted medical professionals
• Identify and establish new business opportunities while nurturing long-term partnerships with existing accounts
• Assess client needs and promote appropriate products (Adult and Pediatric lines)
• Conduct regular visits to assigned customers following frequency requirements
• Execute agreed marketing strategies, programs, and action plans
• Profile MD prescribers and trade accounts; submit timely administrative reports
• Ensure consistent product availability in drugstores
• Uphold and implement all company activities aligned with our Vision, Mission, Values, and Code of Conduct

QUALIFICATIONS:

• Graduate of any four-year course
• Self-motivated, confident, and open to continuous learning
• Sales experience and driving skills are an advantage but not required
• Fresh graduates are welcome to apply

WHAT WE OFFER:

• Competitive salary and benefits package
• HMO and Life Insurance
• Car Plan
• Performance Bonus and Incentives
• Annual Merit Increase
• Opportunities for Career Growth

APPLICATION REQUIREMENTS:

• Updated Resume with Photo
• Official Transcript of Records (or temporary list of grades for fresh graduates)

TRAINING VENUE: Makati City Head Office

FOR INQUIRIES, CONTACT:

Ms. Aya Tausa

HR Assistant – Recruitment

/ Head Office)

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Additional leave
• Company car
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Work Location: On the road

WE'RE HIRING

Professional Health Care Representatives

FOLARES PHARMACEUTICALS, INC. is looking for driven and dedicated individuals to join our exclusive sales force in providing top-quality marketing services to the medical community nationwide.

RESPONSIBILITIES:

• Build and maintain strong relationships with targeted medical professionals
• Identify and establish new business opportunities while nurturing long-term partnerships with existing accounts
• Assess client needs and promote appropriate products (Adult and Pediatric lines)
• Conduct regular visits to assigned customers following frequency requirements
• Execute agreed marketing strategies, programs, and action plans
• Profile MD prescribers and trade accounts; submit timely administrative reports
• Ensure consistent product availability in drugstores
• Uphold and implement all company activities aligned with our Vision, Mission, Values, and Code of Conduct

QUALIFICATIONS:

• Graduate of any four-year course
• Self-motivated, confident, and open to continuous learning
• Sales experience and driving skills are an advantage but not required
• Fresh graduates are welcome to apply

WHAT WE OFFER:

• Competitive salary and benefits package
• HMO and Life Insurance
• Car Plan
• Performance Bonus and Incentives
• Annual Merit Increase
• Opportunities for Career Growth

APPLICATION REQUIREMENTS:

• Updated Resume with Photo
• Official Transcript of Records (or temporary list of grades for fresh graduates)

TRAINING VENUE: Makati City Head Office

FOR INQUIRIES, CONTACT:

Ms. Aya Tausa

HR Assistant – Recruitment

/ Head Office)

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Additional leave
• Company car
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Pay raise
• Promotion to permanent employee

Work Location: On the road

Job Scope and Complexity:

Under the general supervision of the Director – Client Services, Coding Division, the Client Coordinator, Client Services is responsible for partnering and ensuring the long term success ofCoronis clients and for developing long-term relationships with assigned clients and colleagues as well as connecting with stakeholders. S/He shall liaise between clients and cross-functional internal teams to ensure timely and successful delivery according to client/Coronis needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates as the lead point of contact for low complexity clients as assigned.
• Work cross functionally to uphold contractual commitments and client expectations.
• Maintains strong administrative support with assigned clients including attending client calls within scope of support, providing call summary, plan of actions, reporting, and communication both internally and externally.
• Serve as an issue spotter to ensure we are anticipating, minimizing, and eliminating potential risks.
• Coordination with process ownership of key processes to include designs workflows applicable to client as-is and future states are documented and achieved.
• Data analytics tracking and forecasting of key accounts.
• Documentation of key processes.
• Communicates clearly the progress of weekly/monthly/quarterly initiatives.
• Identifies, troubleshoots coding/operational bottlenecks, problems, and toll gates, identify/resolve/escalate issues.
• Assists with all external requests to ensure client satisfaction and requests are documented and brought to a close.
• Contributes to a positive department image by exhibiting professionalism, adaptability, teamwork and mutual respect with all staff members.
• Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

Qualifications:

• College Coursework, preferred focus in Healthcare field.
• Minimum 2 year of releval experience
• Knowledge of Process Improvement and/or Lean, 6-sigma lean methodology a plus.
• Certifications for Client Services, Revenue Cycle, Medical Coder and/or Certified Biller is a plus.
• Client/customer service management or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Experience in client/customer service to deliver client-focused solutions.
• Proven ability to manage multiple initiatives, detail oriented Strong working knowledge of Excel

Job Type: Full-time

Benefits:

• Paid training

Work Location: Remote