416 Medical Assistants jobs in the Philippines

This is a remote position.

Virtual Rockstar is seeking a detail-oriented, proactive, and experienced Medical Biller to join the team of a multi-state physical therapy provider. This role will focus exclusively on billing for physical therapy services, with an emphasis on accuracy, timeliness, and effective communication with insurance companies. The ideal candidate will bring both technical expertise in billing processes and a compassionate, patient-focused approach.

Our partner is a growing physical therapy organization serving multiple states, dedicated to improving the health and mobility of their patients through expert care and personalized treatment plans. Their core values include:

Authenticity – Being genuine and transparent, fostering trust and respect.

Genuine Interest – Taking a sincere interest in the well-being and success of teammates, patients, and communities.

Belief in People – Empowering each individual to reach their highest potential.

The team prides itself on being collaborative, supportive, and driven, while maintaining a compassionate approach to healthcare billing. Their philosophy: take care of patients first, and the rest will follow.

Claims Processing:

Submit claims accurately and promptly through Prompt EMR and billing software.

Follow up on unpaid claims at 30–45 days without a primary response.

Work denied claims from ERA reports, including corrections and resubmissions.

Insurance Coordination:

Call insurance companies to check claim status and resolve pending issues.

Investigate and appeal denied claims when appropriate.

Account Management:

Post payments to patient accounts.

Resolve billing discrepancies in a timely manner.

Ensure compliance with all billing and coding regulations.

Reporting:

Generate billing and AR reports as needed to track performance and progress.

Prior experience in medical billing (physical therapy billing strongly preferred).

Proficiency in Prompt EMR and Billing, Microsoft Outlook, Teams, and Excel.

Strong understanding of healthcare billing regulations, claim submission, and denial management.

Excellent phone communication skills for speaking with insurance representatives.

Ability to work independently while staying aligned with team processes and goals.

Must be available during U.S. Eastern Time Zone business hours (8 AM – 5 PM EST).

Prior experience in medical billing (physical therapy billing strongly preferred).

Proficiency in Prompt EMR and Billing, Microsoft Outlook, Teams, and Excel.

Strong understanding of healthcare billing regulations, claim submission, and denial management.

Excellent phone communication skills for speaking with insurance representatives.

Ability to work independently while staying aligned with team processes and goals.

Must be available during U.S. Eastern Time Zone business hours (8 AM – 5 PM EST).

Highly organized and detail-oriented.

Proactive problem solver with strong follow-through.

Comfortable suggesting process improvements to increase efficiency.

Patient-focused mindset with empathy and professionalism in all interactions.

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant to support a growing pediatric occupational and speech therapy practice based in Michigan. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.

This is a full-time, long-term opportunity for someone experienced in insurance verification, patient intake, data entry, and handling phone-based inquiries. You’ll collaborate closely with in-person staff and become a vital member of a care team dedicated to helping children flourish.

Our partner therapy practice is committed to creating a world where children don’t just receive therapy—they thrive. With a mission grounded in compassionate, evidence-based care, the team helps children overcome developmental challenges and achieve meaningful milestones in collaboration with their families.

Their culture is shaped by values such as:

Own It: Accountability in every task and interaction.

Lift Each Other Up: Supportive teamwork and mutual trust.

Be Honest, Always: Transparency, learning from mistakes, and continuous growth.

Lead with Purpose: Every decision is mission-driven.

Family Comes First: Care is always personal, empowering, and rooted in family support.

Every Child Has Potential: Therapy is individualized, strengths-based, and celebratory.

You’ll be joining a team that prioritizes clear communication, forward momentum, and high-quality care.

Mission-driven, family-first environment

Collaborative and compassionate culture

High-growth opportunity with long-term potential

Make a direct impact on children and families across Michigan

You will be responsible for essential front- and back-office functions that keep the practice running efficiently. These include:

Insurance-Related Tasks

Verify patient insurance coverage and benefits

Submit and follow up on insurance claims

Liaise with insurance providers to confirm pre-authorizations and clarify coverage

Update EMR with insurance information and claim notes

Assist patients with insurance-related questions

Patient Intake & Scheduling

Process new patient leads and intake documentation

Schedule and confirm appointments using the internal scheduling platform

Maintain patient records and charts within the EMR system

Handle appointment changes and maintain a waitlist

Communication & Coordination

Answer incoming phone calls and assist patients virtually

Respond to inquiries via email and chat in a clear, supportive tone

Coordinate with clinicians and admin staff to ensure smooth daily operations

Data Entry & Documentation

Enter patient and insurance information accurately into the EMR

Prepare and organize documents as needed

Support chart maintenance and recordkeeping

EMR: Ocean Friends

Project Management: Asana

Communication: Gmail, Google Chat, phone, and Zoom

File Management: Google Drive

We are looking for someone who:

Has at least 1 year of experience in medical virtual assistance or administrative support

Is familiar with insurance verification and EMR systems

Possesses excellent verbal and written communication skills

Is highly organized, proactive, and attentive to detail

Enjoys working in a collaborative team environment

Can work full-time on a consistent schedule, ideally during Eastern Time business hours

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.