192 Medical Assistants jobs in the Philippines

Position: Part-Time Medical Office Assistant (Remote)
Location: Remote (Work From Home)

We are looking for a Medical Office Assistant (Part-Time, Remote) to support a clinical team by managing administrative processes, coordinating patient care, and ensuring compliance with healthcare regulations.

• Provide remote administrative and clerical support to ensure smooth daily operations

• Manage client intake process, including scheduling clinicians for home visits in the EMR system

• Maintain accurate medical records and assist with insurance billing processes

• Answer patient inquiries via phone, email, and online communication channels

• Assist with creation of client care plans under supervision of licensed healthcare professionals

• Ensure compliance with HIPAA, company policies, and government regulations

• Generate invoices, manage vendor coordination, and track office documentation

• Support patient, family, and community communications to maintain continuity of care

• Minimum 1 year of recent healthcare or medical office experience (home health preferred)

• CNA, MA, or Home Health Aide license a plus, but not required

• Strong computer skills, including EMR systems, Microsoft Office, and virtual meeting tools

• Familiarity with insurance billing (or willingness to be trained)

• Excellent written and verbal English communication skills

• Strong organizational, problem-solving, and multitasking abilities

• Ability to work flexible hours and participate in on-call rotation as needed

• High school diploma or equivalent (healthcare program or medical office training preferred)

• Reliable high-speed internet and personal smartphone

• Current immunizations and state-required health tests (as applicable)

• Commitment to confidentiality, patient-centered care, and CNS values

• 100% remote, flexible part-time role

• Opportunity to support meaningful patient care services

• Work with a supportive, professional healthcare team

• Growth and learning opportunities in the healthcare field

This is a remote position.

Virtual Rockstar is hiring a Medical Biller on behalf of a long-standing non-profit pediatric therapy provider based in Kansas City, Missouri.

The Medical Biller will take ownership of the full billing cycle for the practice. This includes insurance verification, authorizations, charge entry, claim submission, payment posting, accounts receivable follow-up, denial management, patient collections, and reporting.

The role is well-suited for someone who is detail-oriented, proactive, and highly communicative, with a strong understanding of medical billing best practices and compliance standards.

The organization has a 70+ year history of serving children with visual impairments, including those with multiple disabilities, and their families. The mission is clear: to prepare children with visual impairments to reach their highest potential in the sighted world.

Their culture emphasizes compassion, growth mindset, belonging, and commitment to excellence. Staff embody a strong sense of service, teamwork, and adaptability, with a focus on continuously evolving to meet the needs of families and the community.

Responsibilities

Full-Cycle Medical Billing

Collect and enter patient demographics, insurance, and referral details into the EMR (Practice Perfect).

Verify insurance eligibility and benefits (primary and secondary).

Confirm and obtain prior authorizations as needed.

Enter charges, ensuring accuracy of CPT, HCPCS, and ICD-10 codes.

Prepare and submit electronic and paper claims to payers, ensuring compliance with regulations and deadlines.

Monitor claim batches for acceptance or rejection.

Payment Posting & Accounts Receivable

Post insurance and patient payments; reconcile with remittance advice (ERA/EOB).

Apply contractual adjustments; identify and follow up on underpayments.

Track aging reports; follow up promptly on unpaid or denied claims.

Contact payers for status inquiries and resubmit corrected claims as needed.

Denial Management & Corrections

Research and resolve claim denials or discrepancies.

Correct and resubmit claims with missing or inaccurate data.

File appeals when appropriate and track denial trends for reporting.

Patient Billing & Collections

Generate and send patient statements.

Respond to billing inquiries and explain balances.

Set up payment plans; escalate overdue accounts per policy.

Compliance & Reporting

Maintain HIPAA compliance at all times.

Stay current with payer rules, CMS, and regulatory updates.

Generate and present reports on collections, AR, denials, and billing productivity.

Collaborate with leadership to improve revenue cycle efficiency.

Proven experience in medical billing with full-cycle billing responsibilities.

Knowledge of insurance verification, authorizations, and denial management.

Proficiency with Practice Perfect (EMR) and Microsoft Office Suite (Excel, Word, Outlook, Teams) preferred.

Strong communication and organizational skills.

Ability to work independently, prioritize tasks, and meet deadlines.

Resourceful, detail-oriented, and comfortable with problem-solving.

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

This is a remote position.

Virtual Rockstar is seeking a Medical Virtual Assistant to support one of our pediatric therapy partners based in Nebraska.

This therapy team’s mission is empowering children, families, and the community through high-quality, family-centered services. Their culture emphasizes teamwork, accountability, and data-driven decision-making, with a strong focus on excellent patient outcomes and operational efficiency.

Responsibilities

Perform eligibility re-checks monthly for all patients, especially Medicaid.

Verify insurance coverage for patients at intake and ongoing.

Obtain and track pre-authorizations for therapy services.

Update patient files with authorization details and maintain timely renewals.

Verify accuracy of authorizations, coverage, and documentation requirements.

Monitor coding accuracy (CPT/HCPCS, modifiers, therapy units billed against time).

Communicate with payers for clarification and issue resolution.

Monitor authorization utilization; alert team when nearing limits.

Respond promptly to patient texts, calls, and emails regarding scheduling and billing.

Schedule new patient evaluations and ongoing therapy appointments in coordination with therapists’ availability.

Cancel and reschedule patient appointments, ensuring updates in the EMR.

Proactively send reminders for upcoming appointments to reduce no-shows.

Provide families with clear information about therapy schedules, policies, and billing inquiries.

Process patient invoices and follow up on unpaid balances.

Coordinate patient payment plans and escalate delinquent balances when needed.

Communicate balances to patients clearly and professionally.

Run weekly aging reports, work with Biller to identify accounts for follow up.

Maintain and monitor a denial management tracker by payer and category.

Assist with compiling monthly billing reports, as needed.

Track KPIs as directed by lead biller and leadership team.

Complete weekly and monthly KPIs reports to track attendance, units billed, therapy visits, and other key metrics from the EMR.

Provide actionable recommendations to improve workflows and reimbursement.

Prior experience in medical administration, billing, or insurance coordination.

Knowledge of insurance verification, authorizations, and claims processes.

Familiarity with therapy or pediatric healthcare settings preferred.

Strong communication skills, both written and verbal, with a patient-focused approach.

Proficiency with EMR systems (practice uses Ensora Health, formerly Fusion).

Comfortable with Microsoft Office 365, Google Sheets, and reporting tools.

Highly organized, detail-oriented, and proactive in problem-solving.

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.