6 St Luke S Medical Center jobs in the Philippines
QA - Clinical Services
Posted 8 days ago
Job Viewed
Job Description
What Were Looking For:
- Must have an active PHRN license
- 2 to 5 years of hands-on experience in Clinical Authorization or Utilization Review (required)
- Prior experience as a Quality Auditor in Clinical Services within a healthcare BPO setting (a strong plus)
- Familiarity with EPIC, MCG, or InterQual (preferred, not required)
- Strong attention to detail and excellent communication skills
- Consistent employment history with minimal job transitions
Schedule & Work Setup:
- Onsite position (McKinley West, Taguig)
- Night shift
Why Join Us?
- Work with a reputable healthcare BPO provider
- Collaborative team environment
- Career development and learning opportunities
- Competitive compensation and benefits
Patient Care Associate
Posted 1 day ago
Job Viewed
Job Description
- Ensure coordination of care by scheduling and reinforcing recalls, referrals to internal and external providers, and answering patient questions related to their care.
- Send and advertise campaign promotions, announcements through direct mail and SMS, product endorsements, or other special events
- Coordinate with Front Desk Officers that oversees the daily schedule. Seeks opportunity to maximize scheduling efficiencies. Maintains awareness of schedule changes.
- Additional duties as assigned by the VP for Business Operation and VP for Customer Service.
- Other duties as assigned
**QUALIFICATIONS**:
- College graduate of any medical related course
- High level of written and verbal communication skills
- Listening skills to understand a customer’s situation in order to assist them.
- Interpersonal skills to create positive interactions with customers
- Patient specifically when dealing with dissatisfied patients
- Problem solving skills to resolve issues effectively and contribute to customer loyalty and retention.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php15,000.00 - Php18,000.00 per month
**Benefits**:
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
Patient Care Associate
Posted 1 day ago
Job Viewed
Job Description
- Ensure coordination of care by scheduling and reinforcing recalls, referrals to internal and external providers, and answering patient questions related to their care.
- Send and advertise campaign promotions, announcements through direct mail and SMS, product endorsements, or other special events
- Coordinate with Front Desk Officers that oversees the daily schedule. Seeks opportunity to maximize scheduling efficiencies. Maintains awareness of schedule changes.
- Additional duties as assigned by the VP for Business Operation and VP for Customer Service.
- Other duties as assigned
**QUALIFICATIONS**:
- College graduate of any medical related course
- High level of written and verbal communication skills
- Listening skills to understand a customer’s situation in order to assist them.
- Interpersonal skills to create positive interactions with customers
- Patient specifically when dealing with dissatisfied patients
- Problem solving skills to resolve issues effectively and contribute to customer loyalty and retention.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php15,000.00 - Php18,000.00 per month
**Benefits**:
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
Patient Care Associate
Posted 1 day ago
Job Viewed
Job Description
- Ensure coordination of care by scheduling and reinforcing recalls, referrals to internal and external providers, and answering patient questions related to their care.
- Send and advertise campaign promotions, announcements through direct mail and SMS, product endorsements, or other special events
- Coordinate with Front Desk Officers that oversees the daily schedule. Seeks opportunity to maximize scheduling efficiencies. Maintains awareness of schedule changes.
- Additional duties as assigned by the VP for Business Operation and VP for Customer Service.
- Other duties as assigned
**QUALIFICATIONS**:
- College graduate of any medical related course
- High level of written and verbal communication skills
- Listening skills to understand a customer’s situation in order to assist them.
- Interpersonal skills to create positive interactions with customers
- Patient specifically when dealing with dissatisfied patients
- Problem solving skills to resolve issues effectively and contribute to customer loyalty and retention.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php15,000.00 - Php18,000.00 per month
**Benefits**:
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
Patient Care Coordinator - Virtual Assistant
Posted 3 days ago
Job Viewed
Job Description
This is a remote position.
Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services.
The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent communication. This role requires strong organizational skills, attention to detail, and a compassionate, professional approach to patient-facing responsibilities.
In addition to patient-facing coordination, the role will include assisting with therapist scheduling, timesheet review, and documentation tracking to ensure clinic operations run efficiently.
About Our Client:The clinic takes a play-based approach, creating a fun, engaging, and family-centered environment where children thrive in their development.
The team values collaboration, excellent communication, and proactive support for both families and therapists. Their culture is warm and supportive, with a focus on ensuring every patient and family feels cared for throughout their therapy journey.
Responsibilities
Patient-Facing Responsibilities
Maintain up-to-date therapy caseloads to ensure optimal utilization.
Create and manage patient files in the clinic’s EMR system.
Review intake paperwork for accuracy; confirm it is received 48 hours prior to appointments.
Conduct intake calls with new patients and families.
Schedule evaluations and ongoing appointments, coordinating with therapists for availability.
Manage cancellations, follow the clinic’s cancellation policy, and work proactively to reduce missed visits.
Maintain and manage the clinic waitlist, ensuring timely communication with families.
Manage email communications with clients, ensuring professional and timely responses.
Operational & Administrative Support
Review therapist timesheets for payroll purposes and track weekly hours in the clinic’s system.
Assist with documentation review to ensure compliance and accuracy.
Support coordination across therapists and admin staff for smooth clinic workflow.
Manage and update email lists for client communication.
RequirementsPrior experience as a Patient Care Coordinator, Medical Office Assistant, or Administrative Assistant in a healthcare setting (pediatrics experience preferred).
Strong organizational skills with attention to detail.
Excellent communication skills (verbal and written) with a professional and compassionate tone.
Experience using EMR systems (clinic uses Practice Pro)
Proficiency in Office 365 (Teams, SharePoint, Outlook) and comfort with digital scheduling and tracking tools.
Ability to manage multiple responsibilities while maintaining accuracy and professionalism.
Reliable, proactive, and able to integrate as a core member of the client’s team.
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Patient Care Coordinator - Virtual Assistant
Posted 10 days ago
Job Viewed
Job Description
This is a remote position.
Virtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic’s front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care. About the Practice The clinic is committed to providing personalized, patient-centered physical therapy services in a collaborative and supportive environment. With a focus on community care and building strong client relationships, they value professionalism, empathy, and reliability in every patient interaction. Why Join This Team? Mission-driven environment focused on patient care Opportunity to support a community-focused physical therapy practice Collaborative and compassionate team culture Direct impact on patient experience and satisfaction Responsibilities Answer phone calls, emails, and SMS patient inquiries Schedule and confirm appointments, follow-ups, and referrals Process intake forms and maintain patient records in EMR Verify insurance and coordinate with billing staff as needed Provide polite and professional customer service to patients Support front desk workflow, including reminders, forms, and general inquiries Collaborate with in-person staff to ensure smooth operations Tools & Platforms EMR: Prompt EMR Communication: Gmail Phones: Weave File Management: Google Drive Scheduling: Prompt EMR Scheduler Requirements 1+ year experience in healthcare admin, receptionist, or VA role Familiarity with U.S. insurance verification workflows preferred Strong communication and organizational skills Fluent spoken and written English Comfortable working U.S. business hours (Pacific Time) Benefits Competitive salary commensurate with experience Opportunities for professional development and growth Work in a dynamic and supportive team environment Make a meaningful impact by helping to build and strengthen families in the PhilippinesBe The First To Know
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