169 Computer Support jobs in the Philippines

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do:**
Looking for an opportunity to grow your career within IT? This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires excellent customer interaction skills both verbally and orally.
You'll report to the Supervisor, Desktop Support.
**During a Typical Day, You'll**
· Install, configure, maintain, trouble-shoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products.
· Follow stepped procedures for a variety of repetitive upgrade situations.
· Perform administrative functions and inventory control as required.
· Monitor trouble tickets system and respond to all trouble reports within established goals.
· Keep the Desktop Support Senior Technician informed of all changes, hardware and software failures, and operational issues.
· Understand and enforce policies and follow all safety rules and regulations.
· Complete assigned work orders by due date within established goals.
**What You Bring to the Role**
· Graduate of Two-year diploma or Associates degree in Computer Science, Information Technology or Engineering courses.
· Experience in PC hardware and software setup, installation, configuration, troubleshooting, and maintenance, or relevant technical degree from an accredited college, university or technical certification.
· Strong understanding of various Windows operating systems and basic TCP/IP network trouble-shooting skills are required.
· Strong customer focus and positive attitude will be necessary for success.
· Must be able to work well unsupervised and as part of a cohesive team.
· Has the desire to gain knowledge, experience, and certification in the operating systems and technologies currently used.
· Ability to adapt to an ever-changing fast paced environment and work rotating shifts including nights and weekends.
· Good communication, interpersonal and problem-solving skills, customer-friendly attitude and the ability to work in a team environment.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Title:** _Desktop Support Technician_
**Location:** _PH-National Capital-Pasay City, Metro Manila_
**Requisition ID:** _045I3_
**Other Locations:** _PH-National Capital-Quezon City, Metro Manila_

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do:**
Looking for an opportunity to grow your career within IT? This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires excellent customer interaction skills both verbally and orally.
You'll report to the Supervisor, Desktop Support.
**During a Typical Day, You'll**
· Install, configure, maintain, trouble-shoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products.
· Follow stepped procedures for a variety of repetitive upgrade situations.
· Perform administrative functions and inventory control as required.
· Monitor trouble tickets system and respond to all trouble reports within established goals.
· Keep the Desktop Support Senior Technician informed of all changes, hardware and software failures, and operational issues.
· Understand and enforce policies and follow all safety rules and regulations.
· Complete assigned work orders by due date within established goals.
**What You Bring to the Role**
· Graduate of Two-year diploma or Associates degree in Computer Science, Information Technology or Engineering courses.
· Experience in PC hardware and software setup, installation, configuration, troubleshooting, and maintenance, or relevant technical degree from an accredited college, university or technical certification.
· Strong understanding of various Windows operating systems and basic TCP/IP network trouble-shooting skills are required.
· Strong customer focus and positive attitude will be necessary for success.
· Must be able to work well unsupervised and as part of a cohesive team.
· Has the desire to gain knowledge, experience, and certification in the operating systems and technologies currently used.
· Ability to adapt to an ever-changing fast paced environment and work rotating shifts including nights and weekends.
· Good communication, interpersonal and problem-solving skills, customer-friendly attitude and the ability to work in a team environment.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Title:** _Desktop Support Technician_
**Location:** _PH-National Capital-Pasay City, Metro Manila_
**Requisition ID:** _045I3_
**Other Locations:** _PH-National Capital-Quezon City, Metro Manila_

1st line ON-SITE support to internal staff and to customers who are experiencing issues with

Windows desktop and laptops.

Printer configuration and WiFi connection.

Create tickets and monitor the status of the issue.

Strong knowledge of Windows Desktop Operating Systems.

Knowledge of Microsoft Office & O365 Administration.

Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution

SUPPORTED APPLICATIONS

Windows 7

and above

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook etc)

End Point protection
Requirements: Language(s): English
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Casual
Type of Job: Temporary contract
Minimum required education: Bachelor´s Degree

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified

1st line ON-SITE support to internal staff and to customers who are experiencing issues with

Windows desktop and laptops.

Printer configuration and WiFi connection.

Create tickets and monitor the status of the issue.

Strong knowledge of Windows Desktop Operating Systems.

Knowledge of Microsoft Office & O365 Administration.

Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution

SUPPORTED APPLICATIONS

Windows 7

and above

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook etc)

End Point protection
Requirements: Language(s): English
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Casual
Type of Job: Temporary contract
Minimum required education: Bachelor´s Degree

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified

1st line ON-SITE support to internal staff and to customers who are experiencing issues with

Windows desktop and laptops.

Printer configuration and WiFi connection.

Create tickets and monitor the status of the issue.

Strong knowledge of Windows Desktop Operating Systems.

Knowledge of Microsoft Office & O365 Administration.

Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution

SUPPORTED APPLICATIONS

Windows 7

and above

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook etc)

End Point protection
Requirements: Language(s): English
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Casual
Type of Job: Temporary contract
Minimum required education: Bachelor´s Degree

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified

DIRECT HIRING
L1 INFRA SUPPORT br>
- Salary: Up to ₱ 30,000 gross < r>- Location: BGC Taguig (currently remote/WFH, but may change in the future)
Schedule: UK Nightshift/Dayshift/Shifting

Qualifications:

-- At least 1 year of experience in L1 Support
-- Strong customer service skills (voice and email)
-- Proficient in desktop support, including troubleshooting computers, printers, and peripherals
-- Excellent communication skills
-- Background in Infrastructure Support or System Administration
-- Minimal exposure to Linux

Nityo infotech Services Philippines is currently looking for:
br>IT Personnel (Desktop Support)

Location: Marilao Bulacan
Schedule: M-F
Set up: Onsite reporting
Salary: up to 18,000

Qualifications:

Must be able to start ASAP
Must have 1 year experience in Desktop Support
Technical Troubleshooting

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.

• Ability to lift / move computer equipment weighing up to 50Lbs.

• Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.

• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Smart hand support for peripheral and networking hardware, including, but not limited to:

• monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands’ capability.

• Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end-user network cabling.

Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals. Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others. Requirements

Excellent written and oral communications skills with clients and management as well as people skills.

• Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency

• Bilingual   (English & Local B2)

Items Console cable for CISCO and Silver Peak Full Internet ready mobile, Noise Cancellation head sets Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop , RJ45 port on Laptop • Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.