236 IT Help Desk jobs in the Philippines
Help Desk Representative
NCR Atleos
Posted 22 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
0
IT Help Desk Associate
Manila, Metropolitan Manila
BroadPath Healthcare Solutions
Posted 8 days ago
Job Viewed
Job Description
**Overview**
The **IT Help Desk Associate** represents BroadPath IT and BroadPath as a whole. Your fellow BroadPathers and BroadPath customers will call upon you to help them though an issue, request, or to reach the right person in the organization. Our workforce primarily works from home; therefore, you will need to be adept at providing remote IT support.
If you enjoy challenges and interacting with people, this position may be for you!
**Responsibilities**
+ Provides first level frontline IT support from phone, email, portal and chat or in-person
+ Responsible in IT Support ticket creation following set guidelines, and required documentation
+ Performs ticket triaging which involves categorizing and managing support ticket's priority based on urgency and impact
+ Responsible in assigning IT tickets to responsible IT groups based on ticket category
+ Performing remote troubleshooting through diagnostic techniques and pertinent questions
+ Determines the most effective solution based on the issue and details provided
+ Responsible in directing unresolved issues to the next level of support personnel
+ Provides accurate information on IT products or services
+ Accurately and completely documenting tickets by following defined guidelines
+ Conducting follow-up tasks and updating customer status and information
+ Handles IT Support calls, emails, chats in a calm, respectful, assertive and timely manner
+ Resolves tickets within SLA
+ Amenable to work on a shifting schedule day or night on weekdays, weekends and holidays
+ Will support BroadPath Onboarding
+ Needs to have Internet download speed of 25Mpbs and upload speed of 10Mbps
+ Amenable to work remotely if required
**Qualifications**
+ 1-2 years of IT Support experience
Preferred Experience
+ Customer service skills
+ English communication skills both in writing and voice support
+ Problem Solving
+ Willingness to Learn
+ Time Management
+ Microsoft Windows OS, Office Suite, 365 Admin Center, Teams, SharePoint, Azure, and Active Directory
+ ITSM, SysAid
+ TeamViewer
+ Avaya One X, Five9, Genesys PureCloud, Amazon Connect, Nextiva, InContact
+ Basic laptop/desktop diagnostics
+ Basic network and connectivity
**Diversity Statement**
_At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!_
_Equal Employment Opportunity/Disability/Veterans_
_If you need accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process_
_BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law._
_Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location._
The **IT Help Desk Associate** represents BroadPath IT and BroadPath as a whole. Your fellow BroadPathers and BroadPath customers will call upon you to help them though an issue, request, or to reach the right person in the organization. Our workforce primarily works from home; therefore, you will need to be adept at providing remote IT support.
If you enjoy challenges and interacting with people, this position may be for you!
**Responsibilities**
+ Provides first level frontline IT support from phone, email, portal and chat or in-person
+ Responsible in IT Support ticket creation following set guidelines, and required documentation
+ Performs ticket triaging which involves categorizing and managing support ticket's priority based on urgency and impact
+ Responsible in assigning IT tickets to responsible IT groups based on ticket category
+ Performing remote troubleshooting through diagnostic techniques and pertinent questions
+ Determines the most effective solution based on the issue and details provided
+ Responsible in directing unresolved issues to the next level of support personnel
+ Provides accurate information on IT products or services
+ Accurately and completely documenting tickets by following defined guidelines
+ Conducting follow-up tasks and updating customer status and information
+ Handles IT Support calls, emails, chats in a calm, respectful, assertive and timely manner
+ Resolves tickets within SLA
+ Amenable to work on a shifting schedule day or night on weekdays, weekends and holidays
+ Will support BroadPath Onboarding
+ Needs to have Internet download speed of 25Mpbs and upload speed of 10Mbps
+ Amenable to work remotely if required
**Qualifications**
+ 1-2 years of IT Support experience
Preferred Experience
+ Customer service skills
+ English communication skills both in writing and voice support
+ Problem Solving
+ Willingness to Learn
+ Time Management
+ Microsoft Windows OS, Office Suite, 365 Admin Center, Teams, SharePoint, Azure, and Active Directory
+ ITSM, SysAid
+ TeamViewer
+ Avaya One X, Five9, Genesys PureCloud, Amazon Connect, Nextiva, InContact
+ Basic laptop/desktop diagnostics
+ Basic network and connectivity
**Diversity Statement**
_At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!_
_Equal Employment Opportunity/Disability/Veterans_
_If you need accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process_
_BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law._
_Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location._
This advertiser has chosen not to accept applicants from your region.
1
Analyst - Facilities Help Desk
Taguig, National Capital Region
JLL
Posted today
Job Viewed
Job Description
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
**The Facilities Help Desk Analyst shall be responsible for**:
Answer all incoming calls from multi-client portfolio.
Ensure that requests are addressed in an expeditious manner.
Analyze caller's needs and is empowered to implement the best strategy to respond in order to ensure superior customer satisfaction.
Resolves and co-ordinates the resolution of customer issues.
Measure costs against established service provider guidelines.
Verify and track work orders to completion.
Approve invoices, arrange payment, interface with AP department and manage vendor payment queries
Continually build customer relations with client personnel.
HELPDESKs must have the most positive impact on their clients through their ability to:
Problem solve and discern between the symptoms of the problem and the root cause.
Work under pressure and with tight deadlines.
Convey their commitment to customer satisfaction over the telephone.
Take ownership for the ultimate resolution of the customer's problem.
Be proactive and take initiative to find the best solution to the problem.
Determine when to escalate critical works or issues that cannot be resolved without further assistance.
Decisions need to be made in property and facilities management concerning:
Performance Measurement Tracking.
Subcontractor Management and Negotiations.
Information Systems Applications.
Contract Documentation.
Ability to capture information in system whilst continuing conversation with client.
Accounts Payable knowledge useful
Previous experience in property management - understand difference between Landlord and tenant responsibility, knowledge of commercial lease.
Ability to administer service agreements and interpret lease documents.
**Remain calm in emergency e.g.**: Fire, bomb threat.
An important part of the role is to assist with the training of other new Helpdesks in the team through the use of a buddy system.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
**The Facilities Help Desk Analyst shall be responsible for**:
Answer all incoming calls from multi-client portfolio.
Ensure that requests are addressed in an expeditious manner.
Analyze caller's needs and is empowered to implement the best strategy to respond in order to ensure superior customer satisfaction.
Resolves and co-ordinates the resolution of customer issues.
Measure costs against established service provider guidelines.
Verify and track work orders to completion.
Approve invoices, arrange payment, interface with AP department and manage vendor payment queries
Continually build customer relations with client personnel.
HELPDESKs must have the most positive impact on their clients through their ability to:
Problem solve and discern between the symptoms of the problem and the root cause.
Work under pressure and with tight deadlines.
Convey their commitment to customer satisfaction over the telephone.
Take ownership for the ultimate resolution of the customer's problem.
Be proactive and take initiative to find the best solution to the problem.
Determine when to escalate critical works or issues that cannot be resolved without further assistance.
Decisions need to be made in property and facilities management concerning:
Performance Measurement Tracking.
Subcontractor Management and Negotiations.
Information Systems Applications.
Contract Documentation.
Ability to capture information in system whilst continuing conversation with client.
Accounts Payable knowledge useful
Previous experience in property management - understand difference between Landlord and tenant responsibility, knowledge of commercial lease.
Ability to administer service agreements and interpret lease documents.
**Remain calm in emergency e.g.**: Fire, bomb threat.
An important part of the role is to assist with the training of other new Helpdesks in the team through the use of a buddy system.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
This advertiser has chosen not to accept applicants from your region.
2
IT Help Desk Technician (Remote)
Makati, National Capital Region
Intelligent Technical Solutions (ITS)
Posted 21 days ago
Job Viewed
Job Description
Start Date: January 2025
br>Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications
• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements
• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.
Benefits:
• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
br>Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications
• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements
• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.
Benefits:
• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
This advertiser has chosen not to accept applicants from your region.
3
IT Service Desk Help Desk
Manila, Metropolitan Manila
CA-RA Job Solutions Inc.
Posted today
Job Viewed
Job Description
URGENT **#HIRING** for **IT Service Desk** | **Help Desk** can START ASAP
**Job Summary**:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below
**Location**:BGC, Taguig
**Perks**:
- **Work Onsite**:
- **HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)**:
- **P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)**
**Qualifications**:
- **College Graduate** for any **computer-related course (for TSR only)**:
- must have a 12 Months (1yr and up) of ITSD or Help Desk Experience
- Knows ITIL / Ticketing Tools
- willing to WORK ONSITE
Salary up to **35-45K**! Depends on your **IT Service Desk **| **Help Desk Exp.**
Send your updated resume Now
APPLY NOW!
**Salary**: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
All processes were done Virtually due to Covid 19 and No Assessment Conducted
NOTE: we assess applicants who have a Qualified Profile and enough BPO Experience and This is WORK ONSITE
Application Question(s):
- Highest Educational Attainment
- How long is your IT Service Desk | Help Desk Experience
- Did you know the ITIL | Ticketing Tools?
- Alternative Number
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Service Desk: 1 year (preferred)
**Language**:
- Excellent to Average English Communication Skills (preferred)
**Job Summary**:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below
**Location**:BGC, Taguig
**Perks**:
- **Work Onsite**:
- **HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)**:
- **P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)**
**Qualifications**:
- **College Graduate** for any **computer-related course (for TSR only)**:
- must have a 12 Months (1yr and up) of ITSD or Help Desk Experience
- Knows ITIL / Ticketing Tools
- willing to WORK ONSITE
Salary up to **35-45K**! Depends on your **IT Service Desk **| **Help Desk Exp.**
Send your updated resume Now
APPLY NOW!
**Salary**: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
All processes were done Virtually due to Covid 19 and No Assessment Conducted
NOTE: we assess applicants who have a Qualified Profile and enough BPO Experience and This is WORK ONSITE
Application Question(s):
- Highest Educational Attainment
- How long is your IT Service Desk | Help Desk Experience
- Did you know the ITIL | Ticketing Tools?
- Alternative Number
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Service Desk: 1 year (preferred)
**Language**:
- Excellent to Average English Communication Skills (preferred)
This advertiser has chosen not to accept applicants from your region.
4
IT Service Desk Analyst/ Help Desk
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
Hiring for September
We are open for ITSD/ Helpdesk position
NO Assessment needed. Pass our initial and final interview and you're good to go.
This is a work on-site and we are located in Bench Tower BGC Taguig
Qualification:
- College Graduate of any course with 1 year service desk/help desk
- Knows ITIL (Ticketing Tool)
- Knowledge on networking and active directory is an advantage
**Salary**:
20k-45k plus HMO on day 1
**Salary**: Php20,000.00 - Php45,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Flexible shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Rotational shift
- Weekends
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
COVID-19 considerations:
Application is done virtually, all IATF protocols are followed
Application Question(s):
- Did you finish your college degree? (4 years) If not, specify until what year you've completed college
- Where are you located?
- Do you have BPO experience?
- If you have BPO experience, for how long did you work in BPO?
- What is the account and your position?
- Are you amenable to work in BGC Taguig? (We no longer offer work-from-home set-up)
- Kindly attach/upload your updated resume in a PDF format. All indeed and non-pdf format resume will not be entertain. Thank you.
**Education**:
- Bachelor's (preferred)
We are open for ITSD/ Helpdesk position
NO Assessment needed. Pass our initial and final interview and you're good to go.
This is a work on-site and we are located in Bench Tower BGC Taguig
Qualification:
- College Graduate of any course with 1 year service desk/help desk
- Knows ITIL (Ticketing Tool)
- Knowledge on networking and active directory is an advantage
**Salary**:
20k-45k plus HMO on day 1
**Salary**: Php20,000.00 - Php45,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Flexible shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Rotational shift
- Weekends
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
COVID-19 considerations:
Application is done virtually, all IATF protocols are followed
Application Question(s):
- Did you finish your college degree? (4 years) If not, specify until what year you've completed college
- Where are you located?
- Do you have BPO experience?
- If you have BPO experience, for how long did you work in BPO?
- What is the account and your position?
- Are you amenable to work in BGC Taguig? (We no longer offer work-from-home set-up)
- Kindly attach/upload your updated resume in a PDF format. All indeed and non-pdf format resume will not be entertain. Thank you.
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
5
IT Service Desk Analyst IT Help Desk
Manila, Metropolitan Manila
CA-RA Job Solutions Inc.
Posted today
Job Viewed
Job Description
URGENT #HIRING for **IT Service Desk** | **Help Desk** can **START ASAP**
**Job Summary**:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below
**Location: BGC, Taguig**
**Perks**:
- **HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)**:
- **P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)**
**Qualifications**:
*
- College Graduate for any computer-related course (for TSR only)
- must have a 12 Months (1yr and up) of ITSD or Help Desk Experience
- Knows ITIL / Ticketing Tools
- willing to WORK ONSITE
*
Salary up to **35-45K**! Depends on your **IT Service Desk** | **Help Desk Exp.**
Send your updated resume Now
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Additional leave
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Highest Educational Attainment
- How long is your IT Service Desk| IT Help Desk Experence
- How long is your BPO Experience
- Did you Know about ITIL | Ticketing Tools?
- Are you Amenable to Work Onsite here in BGC Taguig?
- Active Contact Number
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Service Desk: 1 year (preferred)
**Language**:
- Average to Excellent English Communication Skills (preferred)
**Job Summary**:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below
**Location: BGC, Taguig**
**Perks**:
- **HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)**:
- **P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)**
**Qualifications**:
*
- College Graduate for any computer-related course (for TSR only)
- must have a 12 Months (1yr and up) of ITSD or Help Desk Experience
- Knows ITIL / Ticketing Tools
- willing to WORK ONSITE
*
Salary up to **35-45K**! Depends on your **IT Service Desk** | **Help Desk Exp.**
Send your updated resume Now
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Additional leave
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Highest Educational Attainment
- How long is your IT Service Desk| IT Help Desk Experence
- How long is your BPO Experience
- Did you Know about ITIL | Ticketing Tools?
- Are you Amenable to Work Onsite here in BGC Taguig?
- Active Contact Number
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Service Desk: 1 year (preferred)
**Language**:
- Average to Excellent English Communication Skills (preferred)
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest It help desk Jobs in Philippines !
6
Technical Support
Mandaluyong, National Capital Region
Nityo Infotech
Posted 2 days ago
Job Viewed
Job Description
HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
This advertiser has chosen not to accept applicants from your region.
7
Technical Support
NeksJob Philippines
Posted today
Job Viewed
Job Description
LOOKING FOR A JOB? WE'RE HIRING CALL CENTER AGENTS ALL DAY AND ALL NIGHT! APPLY NOW!
- good to excellent communication skills
- with our without call center experience
- at least HS graduate w/ any job experience, undergraduate and fresh grads are welcome to apply
- amenable to work in shifting schedules
Interested/Qualified Applicant ?
JUST CLICK APPLY,
Goodluck!
You can also direct message us by following this format.
Bestjobs/Fullname/Contactnumber/location to the Contact number indicated Above
Requirements: Language(s): Tagalog
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
- good to excellent communication skills
- with our without call center experience
- at least HS graduate w/ any job experience, undergraduate and fresh grads are welcome to apply
- amenable to work in shifting schedules
Interested/Qualified Applicant ?
JUST CLICK APPLY,
Goodluck!
You can also direct message us by following this format.
Bestjobs/Fullname/Contactnumber/location to the Contact number indicated Above
Requirements: Language(s): Tagalog
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
This advertiser has chosen not to accept applicants from your region.
8
Technical Support
NeksJob Philippines
Posted today
Job Viewed
Job Description
LOOKING FOR A JOB? WE'RE HIRING CALL CENTER AGENTS ALL DAY AND ALL NIGHT! APPLY NOW!
- good to excellent communication skills
- with our without call center experience
- at least HS graduate w/ any job experience, undergraduate and fresh grads are welcome to apply
- amenable to work in shifting schedules
Interested/Qualified Applicant ?
JUST CLICK APPLY,
Goodluck!
You can also direct message us by following this format.
Bestjobs/Fullname/Contactnumber/location to the Contact number indicated Above
Requirements: Language(s): Tagalog
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
- good to excellent communication skills
- with our without call center experience
- at least HS graduate w/ any job experience, undergraduate and fresh grads are welcome to apply
- amenable to work in shifting schedules
Interested/Qualified Applicant ?
JUST CLICK APPLY,
Goodluck!
You can also direct message us by following this format.
Bestjobs/Fullname/Contactnumber/location to the Contact number indicated Above
Requirements: Language(s): Tagalog
Availability to travel: Yes
Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
This advertiser has chosen not to accept applicants from your region.
9