1,542 IT Professionals jobs in the Philippines

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Responsibilities :

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

RESPONSIBILITIES

Xerox is in search of a Network Engineering Manager with a passion for leadership, driving the team responsible for delivering and securing a global enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation and maintenance of Lexmark's enterprise network infrastructure and security policies. This role involves managing architects and engineers while engaging with business teams to ensure the confidentiality, integrity, and availability of the enterprise network and connected systems. The Manager will also be responsible for overseeing projects, coordinating implementations, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other operational teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively.

WHAT YOU WILL BE DOING

• Provide leadership, decision making, and guidance to the network engineering team.
• Oversee the engineering and deployment of network solutions (e.g., routers, switches, firewalls, VPNs, SD-WAN, Cloud Networks, etc).
• Manage the day-to-day work activities of the network engineering team (Requests, Projects, Changes, Escalations)
• Manage the quality and completeness of the day-to-day work performed by the network engineering team (recurring incidents, defects caused by change, change requests)
• Manage workload, performance, and career development for team members.
• Align team goals with broader organizational and security strategies.
• Foster a collaborative and high-performing team culture.
• Forecast personnel, technology, and budget requirements to align project and operational priorities.
• Drive continuous improvement initiatives across processes, tools, and design.
• Partner with enterprise infrastructure, cloud, application, and product delivery teams to embed security and performance into all network designs.
• Represent network engineering in cross-functional forums and executive briefings.

DESIRED QUALIFICATIONS, SKILLS, EXPERIENCE

• Experience leading, developing, and mentoring individual contributors as first-line manager or supervisor.
• Bachelor's degree in computer engineering or related field with 10+ years of networking and security experience.
• Knowledge of LAN, WAN, VLAN, Public Cloud, Wireless, and VoIP networking technologies.
• Knowledge of routing protocols and switching protocols.
• Knowledge of network security concepts, including web filters, NIDPS, DLP, SSL-DPI, firewalls, etc.
• Knowledge of network services, including DNS, DHCP, IPAM, SNMP, IPSec, NetFlow.
• Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies.
• Experience managing Zscaler, Checkpoint, Fortinet, Cisco, InfoBlox, Microsoft Azure, and Amazon Web Services (AWS) technologies.
• Familiarity with scripting, automation, and DevOps functions including Infrastructure-as-Code (IaC) and Configuration-as-Code (CaC).
• Familiarity with Python programming language.
• Familiarity with NIST CSF, CIS, and ISO 27001 information security frameworks.
• Advanced troubleshooting and diagnostic skills.
• Excellent verbal and written communication skills.
• Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities.
• Strong ability in multiple technologies, analytical techniques, and leadership skills.
• Familiar with IT operational processes (Event, Incident, Change, Problem), development frameworks (Agile, SAFe), and service management frameworks (ITIL).

PREFERRED CERTIFICATIONS

• Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204)
• CompTIA + Certifications (Network+, Security+, CASP+)
• ISC2 Certifications (CISSP)
• ISACA Certifications (CISM)
• Cisco Certifications (CCNP, CCIE)

EDUCATIONAL QUALIFICATIONS

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Cybersecurity, or related field

YEARS OF EXPERIENCE IN THIS FIELD

• 5+ years of Information Technology experience

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB SUMMARY:

Xerox is in search of a Network Engineering Manager with a passion for leadership, driving the team responsible for delivering and securing a global enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation and maintenance of Lexmark's enterprise network infrastructure and security policies. This role involves managing architects and engineers while engaging with business teams to ensure the confidentiality, integrity, and availability of the enterprise network and connected systems. The Manager will also be responsible for overseeing projects, coordinating implementations, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other operational teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively.

WHAT YOU WILL BE DOING:

• Provide leadership, decision making, and guidance to the network engineering team.
• Oversee the engineering and deployment of network solutions (e.g., routers, switches, firewalls, VPNs, SD-WAN, Cloud Networks, etc).
• Manage the day-to-day work activities of the network engineering team (Requests, Projects, Changes, Escalations).
• Manage the quality and completeness of the day-to-day work performed by the network engineering team (recurring incidents, defects caused by change, change requests).
• Manage workload, performance, and career development for team members.
• Align team goals with broader organizational and security strategies.
• Foster a collaborative and high-performing team culture.
• Forecast personnel, technology, and budget requirements to align project and operational priorities.
• Drive continuous improvement initiatives across processes, tools, and design.
• Partner with enterprise infrastructure, cloud, application, and product delivery teams to embed security and performance into all network designs.
• Represent network engineering in cross-functional forums and executive briefings.

DESIRED QUALIFICATIONS, SKILLS, EXPERIENCE:

• Experience leading, developing, and mentoring individual contributors as first-line manager or supervisor.
• Bachelor's degree in computer engineering or related field with 10+ years of networking and security experience.
• Knowledge of LAN, WAN, VLAN, Public Cloud, Wireless, and VoIP networking technologies.
• Knowledge of routing protocols and switching protocols.
• Knowledge of network security concepts, including web filters, NIDPS, DLP, SSL-DPI, firewalls, etc.
• Knowledge of network services, including DNS, DHCP, IPAM, SNMP, IPSec, NetFlow.
• Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies.
• Experience managing Zscaler, Checkpoint, Fortinet, Cisco, InfoBlox, Microsoft Azure, and Amazon Web Services (AWS) technologies.
• Familiarity with scripting, automation, and DevOps functions including Infrastructure-as-Code (IaC) and Configuration-as-Code (CaC).
• Familiarity with Python programming language.
• Familiarity with NIST CSF, CIS, and ISO 27001 information security frameworks.
• Advanced troubleshooting and diagnostic skills.
• Excellent verbal and written communication skills.
• Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities.
• Strong ability in multiple technologies, analytical techniques, and leadership skills.
• Familiar with IT operational processes (Event, Incident, Change, Problem), development frameworks (Agile, SAFe), and service management frameworks (ITIL).

PREFERRED CERTIFICATIONS:

• Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204)
• CompTIA + Certifications (Network+, Security+, CASP+)
• ISC2 Certifications (CISSP)
• ISACA Certifications (CISM)
• Cisco Certifications (CCNP, CCIE)

EDUCATIONAL QUALIFICATIONS:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Cybersecurity, or related field

YEARS OF EXPERIENCE IN THIS FIELD:

• 5+ years of Information Technology experience

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Work from home

Work Location: In person

Work Location: Bonifacio Global City (BGC)

Work Setup: Onsite

1. Service Desk Associate (Mid Level)

• Starting Salary Package: ₱28,000

Qualifications:

• Completed at least 1st year in college
• Minimum 18 months handling Service Desk roles
• Strong technical background in hard core tech support and computer troubleshooting

2. Service Desk Specialist (Senior Level)

• Salary Package: ₱0,000 – ₱4 00 (Total Compensation)

Qualifications:

• Completed at least 1st year in college
• Minimum 36 months handling Service Desk roles
• Advanced experience in hard core tech support and computer troubleshooting

Perks & Benefits

• HMO coverage on Day 1
• Competitive allowances and incentives
• Night differential pay
• Career growth and training opportunities

Hiring Process

• Background interview via phone call
• Initial HR Interview
• Online/Onsite Assessment
• Final Interview & Job Offer

Take your BPO career to the next level with competitive compensation and career advancement opportunities in BGC.

Job Types: Full-time, Fresh graduate

Pay: Up to Php40,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Paid training
• Pay raise

Work Location: In person

Education:

Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science or Information Technology)

Preferred Experience and Skills:

• At least 2 years' experience in technical support

• At least 1 year experience in network maintenance and security, Cisco routers, switches, and core switches; Cisco voice gateways, firewalls, and Intrusion Preventions Systems

• Must be proficient in the following:

Implementing network topologies and configurations (VLANS, NAT, QoS, CoS, Access lists, and trunking)

LAN, WAN and voice telecommunications

Different operating systems such as Windows, Linux, and Macintosh

Network maintenance and security

Cisco routers, switches, and core switches; Cisco voice gateways, firewalls, and Intrusion Preventions Systems

• Good Stakeholder Management, problem solving, continuous improvement and technical issue resolution skills.

• Excellent communication skills and ability to work in a fast-paced environment.

Preferred Certifications:

• Cisco Certified Network Associate (CCNA)

• CompTIA Network+ Training and Certification

• Certified IP Telecom Network Specialist (CIPTS)

• ITIL 4 Foundation Training and Certification

• Other trainings and certifications related to existing networking and telecommunication technologies including network security e.g. cisco, solarwinds, F5 networks, GlobalProtect VPN, PaloAlto Networks, RSA

SecureID, Avaya, Lgorithm, WebRTC, Genesys, Dinstar, Yeastar, Teltrac Communications

Education:

Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science or Information Technology)

Preferred Experience and Skills:

• At least 2 years' experience in technical support

• At least 1 year experience in network maintenance and security, Cisco routers, switches, and core switches; Cisco voice gateways, firewalls, and Intrusion Preventions Systems

• Must be proficient in the following:

Implementing network topologies and configurations (VLANS, NAT, QoS, CoS, Access lists, and trunking)

LAN, WAN and voice telecommunications

Different operating systems such as Windows, Linux, and Macintosh

Network maintenance and security

Cisco routers, switches, and core switches; Cisco voice gateways, firewalls, and Intrusion Preventions Systems

• Good Stakeholder Management, problem solving, continuous improvement and technical issue resolution skills.

• Excellent communication skills and ability to work in a fast-paced environment.

Preferred Certifications:

• Cisco Certified Network Associate (CCNA)

• CompTIA Network+ Training and Certification

• Certified IP Telecom Network Specialist (CIPTS)

• ITIL 4 Foundation Training and Certification

• Other trainings and certifications related to existing networking and telecommunication technologies including network security e.g. cisco, solarwinds, F5 networks, GlobalProtect VPN, PaloAlto Networks, RSA

SecureID, Avaya, Lgorithm, WebRTC, Genesys, Dinstar, Yeastar, Teltrac Communications

Core Responsibilities

• Develops, implements and monitors operations policies, procedures, programs and standards that support the goals and objectives. May adapt operations to accommodate different cultures, business practices or customs.
• Assists in the development and manages the implementation of new processes, procedures, systems and reporting to improve customer service and reflect changing business needs.
• Prepares, analyzes and manages operations through statistical analysis of activities.
• Develops staffing plans. Recruits and hires supervisors. Establishes individual performance goals for direct reports, conducts performance reviews and provides coaching and counseling. Plans, approves and implements programs for the development of the team.
• Ensures achievement of all system, team and individual customer service goals and standards.
• Works with third party vendors to coordinate staffing needs and coverage. Also validates preparation for market specific product launch.
• Prepares cost allocation reporting for vendor and internal costs.
• Prepares reports for analyzing operations, identifying problems and recommending corrective actions and plans.
• Participates in task forces, special projects, committees or team meetings.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Technical Requirements

• Working knowledge on various Network technologies including SDWAN, MPLS, VPN Solutions, IPSec, etc
• Understanding of different routing protocols/ principles
• Experienced with Meraki and Fortigate Technologies
• Understanding data requirements for VOIP/UCaaS solutions
• Knowledgeable with Cloud and Circuit Ordering Processes

Qualifications

• More than 7 years Management experience in Service Delivery and/or Customer Support, preferably with Telco industry
• Bachelor's degree in Electronics and Communication Engineering, Information Technology or any related course
• Strong people management skills
• Excellent communication skills
• Willing to work on night shifts (US hours)
• Ability to work on a Matrix Organization
• Reporting and Presentation Skills
• Ability to escalate and resolve critical issues both internally and externally
• Address complex business needs via interaction with senior leadership, internal operational managers, and external customers
• SLA Driven

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
Responsible for managing multi-product and enterprise solutions technical support teams. Leads efforts to design, develop and implement plans that align with business strategy and goals. Works closely with the leadership team and provide updates and/or recommendations as the needs of the operations grow and change. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description
Core Responsibilities

• Develops, implements and monitors operations policies, procedures, programs and standards that support the goals and objectives. May adapt operations to accommodate different cultures, business practices or customs.
• Assists in the development and manages the implementation of new processes, procedures, systems and reporting to improve customer service and reflect changing business needs.
• Prepares, analyzes and manages operations through statistical analysis of activities.
• Develops staffing plans. Recruits and hires supervisors. Establishes individual performance goals for direct reports, conducts performance reviews and provides coaching and counseling. Plans, approves and implements programs for the development of the team.
• Ensures achievement of all system, team and individual customer service goals and standards.
• Works with third party vendors to coordinate staffing needs and coverage. Also validates preparation for market specific product launch.
• Prepares cost allocation reporting for vendor and internal costs.
• Prepares reports for analyzing operations, identifying problems and recommending corrective actions and plans.
• Participates in task forces, special projects, committees or team meetings.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Technical Requirements

• Working knowledge on various Network technologies including SDWAN, MPLS, VPN Solutions, IPSec, etc
• Understanding of different routing protocols/ principles
• Experienced with Meraki and Fortigate Technologies
• Understanding data requirements for VOIP/UCaaS solutions
• Knowledgeable with Cloud and Circuit Ordering Processes

Qualifications

• More than 7 years Management experience in Service Delivery and/or Customer Support, preferably with Telco industry
• Bachelor's degree in Electronics and Communication Engineering, Information Technology or any related course
• Strong people management skills
• Excellent communication skills
• Willing to work on night shifts (US hours)
• Ability to work on a Matrix Organization
• Reporting and Presentation Skills
• Ability to escalate and resolve critical issues both internally and externally
• Address complex business needs via interaction with senior leadership, internal operational managers, and external customers
• SLA Driven

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience
7-10 Years

• Design, manage, and secure the organization's network infrastructure while ensuring alignment with cybersecurity best practices and compliance requirement
• Leads a team of network engineers and security professionals to ensure network performance, reliability, and protection against cyber threats
• Certification Preferred: CCNP, CISM
• Familiarity with AWS security and hybrid environments
• Bachelor's degree in Information Technology, or Computer Engineering
• 7+ years of experience in network engineering, IT security, systems administration and/or database administration
• 2+ years in a leadership role

• Design, manage, and secure the organization's network infrastructure while ensuring alignment with cybersecurity best practices and compliance requirement
• Leads a team of network engineers and security professionals to ensure network performance, reliability, and protection against cyber threats
• Certification Preferred: CCNP, CISMFamiliarity with AWS security and hybrid environments
• Bachelor's degree in Information Technology, or Computer Engineering
• 7+ years of experience in network engineering, IT security, systems administration and/or database administration
• 2+ years in a leadership role

Job Type: Full-time

Work Location: In person