146 Hp jobs in the Philippines
Technical Support
Global Officium Limited Inc
Posted today
Job Viewed
Job Description
BS Computer Science, IT or Computer Engineering graduate
Perform Preventive Maintenance tasks such as schedule formatting of PC and laptop, re-cabling and fixing of network cable in front office and admin.
Updating of inhouse movie ,commercial and music in all branches.
Identify computer problems and advising on the solution.
Analyzing call logs so you can spot common trends and underlying problems Onsite support if the problem requires hands on troubleshooting.
Testing and fixing faulty equipment Deployment and installation of IT related unit and devices.
Checking and programming of in-house energy conservation device. CCTV Support Remote through phone and online support if necessary.
An ability to assess each customer/employee's IT knowledge levels Good analytical and problem solving skills Good accurate records keeping.
Basic knowledge in SQL.
Reports to immediate superior all works directly assigned by the locale before undertaking the assigned tasks.
Conduct branch visits per schedule and as advised by the immediate superior.
Coordinate to the immediate superior his daily whereabouts every morning and reports significant event before end of shift Prepare Job Order Report from the previous assigned tasks Daily whereabouts are coordinated to immediate superior.
Abides by rules and regulations as stipulated in the code of conduct.
Perform other related functions that may be assigned by the immediate superior from time to time.
Other assignments are accomplished as per understanding and acceptance.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Perform Preventive Maintenance tasks such as schedule formatting of PC and laptop, re-cabling and fixing of network cable in front office and admin.
Updating of inhouse movie ,commercial and music in all branches.
Identify computer problems and advising on the solution.
Analyzing call logs so you can spot common trends and underlying problems Onsite support if the problem requires hands on troubleshooting.
Testing and fixing faulty equipment Deployment and installation of IT related unit and devices.
Checking and programming of in-house energy conservation device. CCTV Support Remote through phone and online support if necessary.
An ability to assess each customer/employee's IT knowledge levels Good analytical and problem solving skills Good accurate records keeping.
Basic knowledge in SQL.
Reports to immediate superior all works directly assigned by the locale before undertaking the assigned tasks.
Conduct branch visits per schedule and as advised by the immediate superior.
Coordinate to the immediate superior his daily whereabouts every morning and reports significant event before end of shift Prepare Job Order Report from the previous assigned tasks Daily whereabouts are coordinated to immediate superior.
Abides by rules and regulations as stipulated in the code of conduct.
Perform other related functions that may be assigned by the immediate superior from time to time.
Other assignments are accomplished as per understanding and acceptance.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Technical Support
Cloudstaff Philippines
Posted today
Job Viewed
Job Description
**Position**:Associate Technical Support
**Work Location**:ACC Tower, Cebu City, Cebu
**Work Set-up**:Work-from-Office (On-site)
**Work Shift**:Day, Mid, or Night Shift
**Qualifications**:
- Willing to rotate (24/7 or 24/5 coverage), through shift work.
- LAN Knowledge
- Help Desk Experience (is a plus)
- Verbal and Written Communication (6 out of 10)
- Operating Systems (Unix-like, Microsoft, MAC etc.)
- Phone Skills (VOIP)
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration (is a plus)
- UNIX System Administration (is a plus)
Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in the development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment
- Deployment, management, relocation and support of PCs, peripherals, and mobile devices
Pay: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work on a shifting, 24/5, or 24/7 schedule?
**Experience**:
- Technical Support: 1 year (preferred)
- LAN: 1 year (preferred)
- VoIP: 1 year (preferred)
- System Admin: 1 year (preferred)
- UNIX: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
**Work Location**:ACC Tower, Cebu City, Cebu
**Work Set-up**:Work-from-Office (On-site)
**Work Shift**:Day, Mid, or Night Shift
**Qualifications**:
- Willing to rotate (24/7 or 24/5 coverage), through shift work.
- LAN Knowledge
- Help Desk Experience (is a plus)
- Verbal and Written Communication (6 out of 10)
- Operating Systems (Unix-like, Microsoft, MAC etc.)
- Phone Skills (VOIP)
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration (is a plus)
- UNIX System Administration (is a plus)
Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in the development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment
- Deployment, management, relocation and support of PCs, peripherals, and mobile devices
Pay: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work on a shifting, 24/5, or 24/7 schedule?
**Experience**:
- Technical Support: 1 year (preferred)
- LAN: 1 year (preferred)
- VoIP: 1 year (preferred)
- System Admin: 1 year (preferred)
- UNIX: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Technical Support
Pasay, Camarines Sur
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
2
Technical Support
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
**HIRING FOR AUGUST**
**WORK ON-SITE**
Site: BGC Taguig Philippines
No Assessment. Only Initial and Final Interview.
PERKS:
- HMO up to 400,000 Medical HMO Insurance effective on Day 1
- 10,000 worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
SALARY:
**Up to 31,000**
MINIMUM QUALIFICATIONS:
- College Graduate of any course with at least 1 year BPO experience
- College Undergraduate with at least 2years BPO experience
urgenthiring #hiring #callcenter #hiringph #csrjobs #technicalsupport
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service in BPO: 1 year (preferred)
**WORK ON-SITE**
Site: BGC Taguig Philippines
No Assessment. Only Initial and Final Interview.
PERKS:
- HMO up to 400,000 Medical HMO Insurance effective on Day 1
- 10,000 worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
SALARY:
**Up to 31,000**
MINIMUM QUALIFICATIONS:
- College Graduate of any course with at least 1 year BPO experience
- College Undergraduate with at least 2years BPO experience
urgenthiring #hiring #callcenter #hiringph #csrjobs #technicalsupport
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service in BPO: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Technical Support
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
4
Technical Support
Mabalacat, Pampanga
Owens Asia, Inc..
Posted today
Job Viewed
Job Description
**LOCATION**:
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
IBM
Posted 9 days ago
Job Viewed
Job Description
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
An Application Support Engineer in the L1.5 role requires a solid understanding of database management, various operating systems, and multiple programming languages. They are responsible for performing and managing basic to moderate production support tasks, including incident, change, and problem management, as well as monitoring production processing. The L1.5 role aligns with the ITIL framework and escalates to L2 or L3 based on the complexity of the incident or problem. In the L2 role, the Application Support Engineer takes on more complex production support tasks, requiring in-depth knowledge of the application, its functionality, and the underlying technology. They continue to manage incidents, changes, and problems, as well as monitor production processing. The L2 role also adheres to the ITIL framework and escalates to L3 when necessary.
**Required technical and professional expertise**
* Cisco certification or at least 2 years of hands-on experience with Layer 3 (Routing, VLAN, Trunk).
* Azure Cloud certification or a minimum of 2 years' experience as an Azure Cloud Administrator.
* Windows Server Administration certification or at least 3 years of experience managing Windows Server environments.
* With at least 2 years of Virtual Desktop Interface (VDI) experience
**Preferred technical and professional experience**
Healthcare Background
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
An Application Support Engineer in the L1.5 role requires a solid understanding of database management, various operating systems, and multiple programming languages. They are responsible for performing and managing basic to moderate production support tasks, including incident, change, and problem management, as well as monitoring production processing. The L1.5 role aligns with the ITIL framework and escalates to L2 or L3 based on the complexity of the incident or problem. In the L2 role, the Application Support Engineer takes on more complex production support tasks, requiring in-depth knowledge of the application, its functionality, and the underlying technology. They continue to manage incidents, changes, and problems, as well as monitor production processing. The L2 role also adheres to the ITIL framework and escalates to L3 when necessary.
**Required technical and professional expertise**
* Cisco certification or at least 2 years of hands-on experience with Layer 3 (Routing, VLAN, Trunk).
* Azure Cloud certification or a minimum of 2 years' experience as an Azure Cloud Administrator.
* Windows Server Administration certification or at least 3 years of experience managing Windows Server environments.
* With at least 2 years of Virtual Desktop Interface (VDI) experience
**Preferred technical and professional experience**
Healthcare Background
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Engineer
Advanced Energy
Posted 12 days ago
Job Viewed
Job Description
Technical Support Engineer
**Position Title:** Technical Support Engineer
**About Advanced Energy**
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Responsibilities:**
+ Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
+ Identify & record all inquiries clearly, and response on time accordingly
+ Provide technical documents and related information to customers
+ Recognize customer real needs and promote product & peripheral solution to most fit for customers requirement
+ Recommend our products cross to competitors, collect application/commercial information, track & follow up on selling potential
+ Support online remote/field trouble shooting for end customer
**Qualifications** :
+ BS Electrical or Electronics and Communications Engineering graduate
+ 3 years or above electronic product design or related tech-support/customer service experience
+ AC/DC or DC/DC power supply, photonics, PCM, ESD, ESVM or other related experience preferred
+ Overcome difficulty to accomplish work independently
+ Good interpersonal communication capability
+ Power design & application ability
+ Good customer service consciousness
+ Good written & oral expression skill
+ Good elaborative faculty, especially for trouble shooting & critical issue
+ Proficient computer skill, like MS Word, Excel, PPT etc；
+ Good sense on teamwork, positive working attitude & sense of responsibility
+ Good English communication skills
+ Able to work for afternoon and night shift
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
**Position Title:** Technical Support Engineer
**About Advanced Energy**
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Responsibilities:**
+ Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
+ Identify & record all inquiries clearly, and response on time accordingly
+ Provide technical documents and related information to customers
+ Recognize customer real needs and promote product & peripheral solution to most fit for customers requirement
+ Recommend our products cross to competitors, collect application/commercial information, track & follow up on selling potential
+ Support online remote/field trouble shooting for end customer
**Qualifications** :
+ BS Electrical or Electronics and Communications Engineering graduate
+ 3 years or above electronic product design or related tech-support/customer service experience
+ AC/DC or DC/DC power supply, photonics, PCM, ESD, ESVM or other related experience preferred
+ Overcome difficulty to accomplish work independently
+ Good interpersonal communication capability
+ Power design & application ability
+ Good customer service consciousness
+ Good written & oral expression skill
+ Good elaborative faculty, especially for trouble shooting & critical issue
+ Proficient computer skill, like MS Word, Excel, PPT etc；
+ Good sense on teamwork, positive working attitude & sense of responsibility
+ Good English communication skills
+ Able to work for afternoon and night shift
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Analyst
Iloilo, Iloilo
RELX INC
Posted 25 days ago
Job Viewed
Job Description
Recommended Skills Functional Knowledge:
Applies analytical and technical skills to perform a variety of activities
Business Expertise: Has good understanding of how the team integrates with others
Leadership: Has no supervisory responsibilities
Problem Solving: Recognizes and solves routine problems that can occur in own work area with or without supervisory approval; evaluates and selects solutions from established operating procedures
Impact: Impacts the quality and quantity of own work
Interpersonal Skills: Uses communication skills and common courtesy to exchange information
Qualifications:
+ Bachelor's degree graduate of any course
+ at least completed 2 years in college with no back subjects.
+ 1-year Technical Support Experience
+ 2-years Customer Support Experience
+ Above Average Communication Skills
+ Can work on a shifting schedule
+ Amendable to work in a hybrid work set up
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Applies analytical and technical skills to perform a variety of activities
Business Expertise: Has good understanding of how the team integrates with others
Leadership: Has no supervisory responsibilities
Problem Solving: Recognizes and solves routine problems that can occur in own work area with or without supervisory approval; evaluates and selects solutions from established operating procedures
Impact: Impacts the quality and quantity of own work
Interpersonal Skills: Uses communication skills and common courtesy to exchange information
Qualifications:
+ Bachelor's degree graduate of any course
+ at least completed 2 years in college with no back subjects.
+ 1-year Technical Support Experience
+ 2-years Customer Support Experience
+ Above Average Communication Skills
+ Can work on a shifting schedule
+ Amendable to work in a hybrid work set up
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
8
IT Technical Support
Taguig, National Capital Region
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Taguig City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
**Job Types**: Full-time, Fixed term
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Taguig City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
**Job Types**: Full-time, Fixed term
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
This advertiser has chosen not to accept applicants from your region.
9