695 IT Assistant jobs in the Philippines

Virtual Assistant - Compliance Assistant

1000 Manila, Metropolitan Manila Outsource Access

Posted 13 days ago

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Job Description

Permanent

This is a remote position.

This role is responsible for providing administrative and compliance support to client service projects, with a strong focus on documentation, accuracy, and coordination. The key duties include preparing client reports, tracking project statuses, reviewing forms, and supporting communication with both internal teams and clients. The ideal candidate thrives in a detail-oriented environment, has strong organizational skills, and can manage multiple tasks independently while staying aligned with compliance requirements.

Key Responsibilities:

Prepare meeting agendas, draft summaries, and maintain client status reports.

Enter and update client information in databases and online portals.

Track and monitor project progress using Monday.com boards.

Organize, validate, and store documents in line with company standards.

Review forms for accuracy and completeness to support compliance.

Assist with email triage by acknowledging, flagging, or escalating items.

Participate in meetings to capture notes and ensure proper follow-through.

Prepare and follow up on compliance forms and required documentation.

Support client deadlines and team deliverables with precise task execution.

Requirements

Requirements

Bachelor’s degree in Business, Accounting, Project Management, or related field preferred.

Strong proficiency in Microsoft Office, especially Excel.

Familiarity with project management and communication tools such as Monday.com and shared inbox platforms (e.g., Front) is a plus.

Proven ability to work independently in a remote environment.

Excellent written and verbal English communication skills.

Highly organized, detail-oriented, and able to manage multiple priorities.

Strong problem-solving mindset with a focus on accuracy and efficiency.

Benefits

Employee Benefits

Health and Wellness: Comprehensive HMO coverage for you and your dependents.

Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.

Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.

Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.

Government Benefits: Full support for required government benefits.

Supplemental Pay Types

13th Month Salary: A festive bonus to celebrate the year’s hard work.

Overtime Pay: Compensation for your extra effort and time.

Night Differential: Additional pay for working late hours or shifts.

Incentives: Performance-based incentives to reward your contributions and achievements.

This advertiser has chosen not to accept applicants from your region.

Virtual Assistant - Assistant Interior Designer

1000 Manila, Metropolitan Manila Outsource Access

Posted 6 days ago

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Job Description

Permanent

This is a remote position.

The Assistant Interior Designer will provide both technical and creative support to the Head of Design and the broader design team. This role requires strong interior design experience, proficiency in CAD and space planning, and the ability to create polished mood boards and design presentations. The ideal candidate is creative, detail-oriented, eloquent, and professional, with excellent communication skills and the ability to translate design concepts into high-quality deliverables. Key Responsibilities: Design & Technical Support Support in developing interior design concepts, layouts, and detailed drawings. Apply strong space planning skills to create functional and aesthetic floor plans. Draft and edit design documents using AutoCAD or similar software. Contribute to 3D visualizations and renderings to bring design ideas to life. Stay updated with design trends, finishes, and materials to enhance project concepts. Presentation & Documentation Create mood boards, design proposals, and client-facing materials. Build professional and visually compelling presentations in PowerPoint and Canva. Translate abstract design direction into clear, polished visual outputs. Maintain organized project files, specifications, and supporting documentation. Collaboration & Project Assistance Partner with the Head of Design and senior designers on ongoing client projects. Assist with vendor/product research, sourcing, and image library management. Support procurement documentation and material/sample tracking. Attend virtual meetings, take detailed notes, and follow through on action items. Requirements Qualifications & Skills Education/Background : Degree in Interior Design, Architecture, or related field required. Design Experience: 2+ years of hands-on experience in an interior design support or design execution role. Technical Expertise: Strong in CAD drafting (AutoCAD, SketchUp, or similar). Proficiency in space planning and design detailing. Familiarity with 3D rendering tools (preferred). Creative Skills: Skilled in developing mood boards and visual storytelling. Strong eye for aesthetics, balance, and functionality in design. Presentation & Communication: Proficient in Canva and PowerPoint for design presentations. Extremely eloquent and strong communicator with excellent written and verbal English. Ability to present ideas confidently with executive presence. Professional Attributes: Highly organized, detail-oriented, and deadline-driven. Creative problem solver with flexibility and resourcefulness. Collaborative team player, able to take initiative and work independently. Benefits

Benefits

Employee Benefits

Health and Wellness:  Comprehensive HMO coverage for you and your dependents.

Security and Peace of Mind:  Group Life Insurance Benefit to safeguard your future.

Financial Flexibility:  Virtual Credit Card for added convenience and purchasing power.

Work-Life Balance:  Generous Paid Leaves to recharge and prioritize personal time.

Government Benefits:  Full support for required government benefits.

Supplemental Pay Types

13th Month Salary:  A festive bonus to celebrate the year’s hard work.

Overtime Pay:  Compensation for your extra effort and time.

Night Differential:  Additional pay for working late hours or shifts.

Incentives:  Performance-based incentives to reward your contributions and achievements.

This advertiser has chosen not to accept applicants from your region.

Medical Virtual Assistant - Virtual Assistant

1000 Manila, Metropolitan Manila Unlock HBA

Posted 9 days ago

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Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant for our client’s team to support a growing physical therapy practice in Arizona (MST). In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.  This is a full-time, long-term opportunity for someone experienced in insurance verification with added billing support (denials/appeals and longer payer calls). You’ll collaborate closely with the Director of Insurance and the billing team and become a vital member of a care team dedicated to improving lives.  About Our Client: This physical therapy practice exists to “encourage hope, add joy, and gain ability together.” The culture is wholesome and family-centered, emphasizing uplifting energy, trust, and celebrating progress over perfection. With three busy clinics in Arizona, the team prioritizes patient experience, teamwork, and dependable follow-through.  Why Join This Team?  • Mission-driven environment grounded in clear values  • Growth opportunity within an expanding practice  • Family-focused, supportive, and collaborative culture  • Direct impact on patient experience and financial outcomes  Responsibilities Insurance-Related Tasks:  • Verify patient insurance coverage and benefits (Medicare, Blue Cross Blue Shield, Cigna, UnitedHealthcare [OON], Aetna, Humana, Medicare Advantage), plus auto liens and workers’ comp  • Coordinate authorizations in partnership with the Director of Insurance as needed  • Update EMR with accurate eligibility/benefits data  Billing Support:  • Support billing team with denials, appeals, and long-duration payer calls  • Assist with insurance payment follow-ups  • Provide backup support for billing-related documentation  Communication & Coordination:  • Handle inbound/outbound insurance phone calls via 3CX VoIP  • Partner daily with the Director of Insurance and billing team; escalate nuanced payer issues  • As needed, explain benefits clearly and professionally to patients  Data Entry & Documentation:  • Maintain organized documentation of verification outcomes and billing follow-ups  • Use Google Sheets/Excel for payer tracking, reports, and reconciliations  • Ensure timely, accurate entries in Prompt EMR and Waystar  Tools & Platforms:  • EMR: Prompt EMR, Waystar  • Communication: Google Workspace (Gmail/Chat/Meet), 3CX VoIP  • File Management: Google Drive, Google Sheets/Excel  • Scheduling: Prompt EMR  Requirements • At least 1 year of experience in medical admin support with U.S. insurance verification  • Familiarity with billing support tasks such as denials/appeals and payer follow-ups  • Strong verbal and written English; clear, empathetic phone presence  • Highly organized, dependable, and a team player  • Comfortable working U.S. business hours (MST) with a consistent weekly structure (three 10-hour days and two 5-hour days) Benefits • Competitive salary commensurate with experience  • Opportunities for professional development and growth  • Work in a dynamic and supportive team environment  • Make a meaningful impact by helping to build and strengthen families in the Philippines 
This advertiser has chosen not to accept applicants from your region.

Medical Virtual Assistant - Virtual Assistant

1000 Manila, Metropolitan Manila Unlock HBA

Posted 12 days ago

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Job Description

Permanent

This is a remote position.

Virtual Rockstar is seeking a professional, detail-oriented, and highly organized Medical Virtual Assistant to provide full-time support to our client’s busy pediatric clinic. This remote role involves front-desk responsibilities, patient communication, and administrative tasks that are essential to delivering high-quality care. You’ll work closely with the office manager to ensure a seamless experience for patients and families.

We are looking for someone who is not only skilled and dependable but also professional in demeanor, able to work in a quiet, dedicated space away from others, and capable of managing multiple tasks at once.

About our client:

Our client is a respected naturopathic pediatric clinic located in Scottsdale, Arizona. The practice is dedicated to treating children from birth to 18 years of age using natural medicines and prevention to treat their patients. Their mission is to empower and educate parents so they feel confident in making long-term health decisions for their children. The clinic offers a warm, calm, and supportive environment where parents’ choices are respected, and natural treatment methods are prioritized when appropriate.

Responsibilities

Manage incoming calls and respond to patient inquiries via phone and email

Handle new patient inquiries and assist in converting them into scheduled appointments

Schedule and confirm appointments for established patients

Send and verify completion of patient forms 

Maintain accurate patient records and ensure all documentation is complete

Maintain the appointment calendar and waitlists

Track new patient leads in Google Sheets

Assist with appointment reminders and rescheduling

Coordinate with on-site manager to ensure consistent and efficient communication

Maintain patient privacy and uphold HIPAA standards

Maintain thorough communication and pay close attention to detail

Tools and Platforms Used

Charm EHR

8x8 (VOIP phone and fax system)

Kajabi

Google Workspace (Gmail, Drive, Calendar, Sheets)

Jotform

Kit

Requirements

Previous experience in a medical administrative or virtual assistant role

Familiarity with HIPAA compliance and patient confidentiality

Excellent verbal and written communication skills is required

Strong organizational skills with the ability to handle multiple tasks simultaneously

Professional demeanor and ability to work in a quiet, dedicated space free from distractions

Tech-savvy with a willingness to learn new systems

Empathetic, patient-focused, and collaborative

Self-directed with a high level of attention to detail

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

This advertiser has chosen not to accept applicants from your region.

Medical Virtual Assistant - Virtual Assistant

1000 Manila, Metropolitan Manila Unlock HBA

Posted 23 days ago

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Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of our partner, a functional medicine practice based in Michigan. The selected candidate will be employed through Virtual Rockstar and dedicated full-time to supporting our partner’s team.

The Medical Virtual Assistant will play a vital role in supporting patients and providers by managing day-to-day administrative operations. This role is heavily focused on front-end medical administrative tasks such as answering phones, scheduling appointments, tracking labs, and managing prior authorization requests. The ideal candidate is detail-oriented, proactive, and highly organized, with strong communication skills.

About the Practice

A patient-centered functional medicine practice in Michigan is seeking a full-time Medical Virtual Assistant to join their growing team. The practice focuses on root-cause healing, functional medicine, hormone therapy, and weight management. Their mission is to help patients achieve meaningful, sustainable improvements in health through compassionate, evidence-based care.

The team values clinical excellence, teamwork, and a WOW patient experience, creating a supportive and collaborative work environment where every team member’s contribution matters.

Responsibilities

Answer and manage phone calls during business hours

Schedule, reschedule, and confirm patient appointments (including program appointments, discovery calls, and orientation calls)

Manage the appointment calendar and front desk chat/email

Check labs (Quest Diagnostics), download reports, upload to patient records, and notify physicians when ready for review

Handle prior authorizations through CoverMyMeds and insurance paperwork

Verify that new patient intake forms are completed, and ensure patient profiles are updated weekly

Enter preferred pharmacy information and patient details into Quest

Support patient telehealth coordination and follow-up

Maintain patient records in the EMR (Healthie)

Track patient progress through programs

Proactively reach out to remind patients to complete labs, surveys, schedule appointments, etc.

Process patient correspondence, FAQs, and inquiries

Collaborate with clinical staff to streamline workflow and reduce administrative burden

Tools & Platforms You’ll Use

RingCentral (may transition to Spruce for communication)

Healthie (Electronic Medical Record system)

Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)

CoverMyMeds (for prior authorization requests)

Quest Diagnostics portal

Requirements

Prior experience in a medical administrative or healthcare support role (virtual or in-person) preferred

Strong organizational skills and attention to detail

Excellent communication skills (verbal and written)

Ability to multitask and manage competing priorities in a fast-paced environment

Comfortable with phone-based patient interaction

Proficiency with EMR systems and cloud-based tools

Reliable internet connection and quiet, professional remote workspace

Must be available to work full-time during Eastern Standard Time (EST) business hours

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This advertiser has chosen not to accept applicants from your region.
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