216 IT Support Specialist jobs in the Philippines
IT Support Specialist
National Capital Region, National Capital Region
METROGLOBAL SERVICES, INC.
Posted 3 days ago
Job Viewed
Job Description
* Graduate of any IT Related Course
* Atleast 2 years IT related experience br>
1. Establish and control systems access and security.
2. oordinate protocols for operation within multi-user IT networks that provide voice, data and text transmissions.
3. Check systems in order to optimize performance and to initiate recovery action after system failures
4. Implement regular housekeeping procedures, including data backup.
5. Manage the distribution and retention of data on various storage devices.
6. Coordinate system updates and replacement of 'old' versions.
7. Provide assistance in testing new equipment and systems.
8. Prepare technical reports on the operation of systems.
9. Prepare systems cost estimates and cost-benefit analyses.
10. Provide training in systems use and access.
11. Oversee the daily performance of computer systems
12. Prepare evaluations of software or hardware, and recommend improvements or upgrades
13. Coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software
14. Conducts preventive and corrective maintenance of all server-related hardware.
* Atleast 2 years IT related experience br>
1. Establish and control systems access and security.
2. oordinate protocols for operation within multi-user IT networks that provide voice, data and text transmissions.
3. Check systems in order to optimize performance and to initiate recovery action after system failures
4. Implement regular housekeeping procedures, including data backup.
5. Manage the distribution and retention of data on various storage devices.
6. Coordinate system updates and replacement of 'old' versions.
7. Provide assistance in testing new equipment and systems.
8. Prepare technical reports on the operation of systems.
9. Prepare systems cost estimates and cost-benefit analyses.
10. Provide training in systems use and access.
11. Oversee the daily performance of computer systems
12. Prepare evaluations of software or hardware, and recommend improvements or upgrades
13. Coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software
14. Conducts preventive and corrective maintenance of all server-related hardware.
This advertiser has chosen not to accept applicants from your region.
0
Order Support Specialist
National Capital Region, National Capital Region
WHR Global Consulting
Posted 5 days ago
Job Viewed
Job Description
Work Set-Up: Hybrid (3 days onsite, 2 days WFH)
Work location: Alabang br>Work schedule: Midshift (starts at 12nn)
Qualifications:
- Bachelor’s degree in Economics, Business, Supply Chain Management, or a related discipline < r>- At least 1 year of experience in requesting and process order expedition
- Must have experience in following up with international vendors and suppliers through calls and emails
- Proficient in processing purchase orders (POs) and converting them into invoices
DUTIES:
1. Collaborates closely with respective accounts to fully understand and fulfill all customer requirements in accordance with the contract terms.
2. Manages the supplier-side purchase order (PO) process that involves ensuring confirmation of receipt, timely release, expediting, and coordinating deliveries to meet contractual deliveries with efficiency.
3. Handles all correspondence related to shipments, delivery, and material quality and quantity, and promptly reports any concerns to relevant parties to ensure orders meet the required specifications and timely address pressing concerns.
4. Meets the agreed quality assurance (QA) requirements to safeguard quality and standard of work.
5. Facilitates smooth PO delivery by maintaining effective communication with stakeholders to maintain strong relationship with the clients.
6. Escalates complex or unresolved issues, queries, or concerns to his/her immediate superior for swift resolution.
7. Achieves zero accidents to minimize operational costs.
8. Shares knowledge and skills with new members and junior colleagues for business continuity.
9. Reports security incidents and/or any identified security weaknesses.
10. Performs other tasks that may be assigned from time to time.
Work location: Alabang br>Work schedule: Midshift (starts at 12nn)
Qualifications:
- Bachelor’s degree in Economics, Business, Supply Chain Management, or a related discipline < r>- At least 1 year of experience in requesting and process order expedition
- Must have experience in following up with international vendors and suppliers through calls and emails
- Proficient in processing purchase orders (POs) and converting them into invoices
DUTIES:
1. Collaborates closely with respective accounts to fully understand and fulfill all customer requirements in accordance with the contract terms.
2. Manages the supplier-side purchase order (PO) process that involves ensuring confirmation of receipt, timely release, expediting, and coordinating deliveries to meet contractual deliveries with efficiency.
3. Handles all correspondence related to shipments, delivery, and material quality and quantity, and promptly reports any concerns to relevant parties to ensure orders meet the required specifications and timely address pressing concerns.
4. Meets the agreed quality assurance (QA) requirements to safeguard quality and standard of work.
5. Facilitates smooth PO delivery by maintaining effective communication with stakeholders to maintain strong relationship with the clients.
6. Escalates complex or unresolved issues, queries, or concerns to his/her immediate superior for swift resolution.
7. Achieves zero accidents to minimize operational costs.
8. Shares knowledge and skills with new members and junior colleagues for business continuity.
9. Reports security incidents and/or any identified security weaknesses.
10. Performs other tasks that may be assigned from time to time.
This advertiser has chosen not to accept applicants from your region.
1
Gateway Support Specialist
Makati, National Capital Region
ACCPRO International
Posted 6 days ago
Job Viewed
Job Description
Join Our Team as a Gateway Support Specialist!
Do you thrive in a fast-paced environment where your expertise directly impacts customer satisfaction and operational efficiency? If so, we have an exciting opportunity for you to join our growing team as a Gateway Support Specialist! br>
Work Location: Salcedo Makati
Work Schedule: Monday to Friday
Qualifications:
- A Bachelor's Degree in Business Administration or a related field.
- 2-3 years of experience in a Payment Service Provider, Acquiring Bank, Gateway Provider, or Scheme environment.
- Preferably with payment experience in handling large multinational merchant accounts/key accounts.
- Strong problem-solving and analytical skills with a keen eye for accuracy and attention to detail.
- Ability to simplify technical issues for non-technical clients.
- Excellent written and verbal communication skills and a strong customer focus.
- A collaborative spirit, able to work effectively in a team and with minimal supervision.
- The capacity to handle pressure and can handle multiple tasks efficiently.
Do you thrive in a fast-paced environment where your expertise directly impacts customer satisfaction and operational efficiency? If so, we have an exciting opportunity for you to join our growing team as a Gateway Support Specialist! br>
Work Location: Salcedo Makati
Work Schedule: Monday to Friday
Qualifications:
- A Bachelor's Degree in Business Administration or a related field.
- 2-3 years of experience in a Payment Service Provider, Acquiring Bank, Gateway Provider, or Scheme environment.
- Preferably with payment experience in handling large multinational merchant accounts/key accounts.
- Strong problem-solving and analytical skills with a keen eye for accuracy and attention to detail.
- Ability to simplify technical issues for non-technical clients.
- Excellent written and verbal communication skills and a strong customer focus.
- A collaborative spirit, able to work effectively in a team and with minimal supervision.
- The capacity to handle pressure and can handle multiple tasks efficiently.
This advertiser has chosen not to accept applicants from your region.
2
Warehouse Support Specialist
Cebu, Cebu
Resource Management
Posted 8 days ago
Job Viewed
Job Description
EMPLOYMENT TYPE: Full-time
WORK LOCATION: Cebu / Baybay br>WORK SCHEDULE: Graveyard shift
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day are fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. < r>● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Graduate of any Business or IT-related courses or Statistics < r>● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts
WORK LOCATION: Cebu / Baybay br>WORK SCHEDULE: Graveyard shift
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day are fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. < r>● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Graduate of any Business or IT-related courses or Statistics < r>● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts
This advertiser has chosen not to accept applicants from your region.
3
Warehouse Support Specialist
Cebu, Cebu
Dempsey Resource Management Inc.
Posted 12 days ago
Job Viewed
Job Description
Employment Type: Full Time
Schedule: Graveyard Shift br># of Available positions: 3
Cebu / Baybay Site: Full Onsite
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day is fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. < r>● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY
Schedule: Graveyard Shift br># of Available positions: 3
Cebu / Baybay Site: Full Onsite
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day is fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. < r>● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY
This advertiser has chosen not to accept applicants from your region.
4
Warehouse Support Specialist
Cebu, Cebu
NextStep Careers
Posted 12 days ago
Job Viewed
Job Description
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage br>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
Employment Type: Full Time
Schedule: Graveyard Shift
Cebu / Baybay Site: Full Onsite
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage br>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
Employment Type: Full Time
Schedule: Graveyard Shift
Cebu / Baybay Site: Full Onsite
This advertiser has chosen not to accept applicants from your region.
5
Project Support Specialist
Makati, National Capital Region
Newcore Industries International Incorporated
Posted 15 days ago
Job Viewed
Job Description
Project Coordination: Assist project managers in planning, execting, and closing projects. This includes scheduling meetings, coordinating activities, and ensuring that project timelines are adhered to.
Documentation and Reporting: Maintain project documentation, including plans, reports, and status updates. Prepare regular reports on project progress and performance metrics. br>Issue Tracking and Resolution: Monitor project progress and identify potential issues or risks. Assist in troubleshooting and resolving problems to keep the project on track.
Administrative Support: Handle administrative tasks such as maintaining project files, organizing meetings, and managing correspondence.
Compliance and Quality Assurance: Ensure that project processes and deliverables meet organizational standards and compliance requirements. Assist in quality assurance activities to maintain high standards.
Budget and Financial Tracking: Assist in monitoring project budgets and expenditures, Track costs and help manage financial documentation related to the project.
Risk Management: Support the identification and assessment of project risk. Help develop and implement risk mitigation strategies.
Communication: Serve as a liason between the project team and stakeholders. Facilitate clear and effective communication among team members and between teams and external parties.
Resource Management: Help track and manage project resources, including personnel, equipment, and material. Ensure that resources are allocated effectively and efficiently.
Documentation and Reporting: Maintain project documentation, including plans, reports, and status updates. Prepare regular reports on project progress and performance metrics. br>Issue Tracking and Resolution: Monitor project progress and identify potential issues or risks. Assist in troubleshooting and resolving problems to keep the project on track.
Administrative Support: Handle administrative tasks such as maintaining project files, organizing meetings, and managing correspondence.
Compliance and Quality Assurance: Ensure that project processes and deliverables meet organizational standards and compliance requirements. Assist in quality assurance activities to maintain high standards.
Budget and Financial Tracking: Assist in monitoring project budgets and expenditures, Track costs and help manage financial documentation related to the project.
Risk Management: Support the identification and assessment of project risk. Help develop and implement risk mitigation strategies.
Communication: Serve as a liason between the project team and stakeholders. Facilitate clear and effective communication among team members and between teams and external parties.
Resource Management: Help track and manage project resources, including personnel, equipment, and material. Ensure that resources are allocated effectively and efficiently.
This advertiser has chosen not to accept applicants from your region.
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6
Warehouse Support Specialist
Cebu, Cebu
Dempsey Resource Management , Inc.
Posted 17 days ago
Job Viewed
Job Description
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that br>need to be processed within the day and ensuring they are fulfilled by the US team on time. They help
track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any
issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the
Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN
returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must
be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
Employment Type: Full Time
Schedule: Graveyard Shift
# of Available positions: 3
Cebu / Baybay Site: Full Onsite
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that br>need to be processed within the day and ensuring they are fulfilled by the US team on time. They help
track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any
issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the
Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN
returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must
be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
Employment Type: Full Time
Schedule: Graveyard Shift
# of Available positions: 3
Cebu / Baybay Site: Full Onsite
This advertiser has chosen not to accept applicants from your region.
7
Warehouse Support Specialist
Cebu, Cebu
Dempsey Inc.
Posted 17 days ago
Job Viewed
Job Description
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage br>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
Employment Type: Full Time
Schedule: Graveyard Shift
# of Available positions: 3
Cebu / Baybay Site: Full Onsite
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage br>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
Employment Type: Full Time
Schedule: Graveyard Shift
# of Available positions: 3
Cebu / Baybay Site: Full Onsite
This advertiser has chosen not to accept applicants from your region.
8
Warehouse Support Specialist
Cebu, Cebu
DEMPSEY RESOURCE MANAGEMENT INC.
Posted 18 days ago
Job Viewed
Job Description
WAREHOUSE SUPPORT SPECIALIST
Employment Type: Full Time br>Schedule: Graveyard Shift
Cebu / Baybay Site: Full Onsite
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that
need to be processed within the day and ensuring they are fulfilled by the US team on time. They help
track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any
issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the
Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN
returns.
Warehouse support specialists must have strong attention to detail and organizational skills. They must
be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts
Employment Type: Full Time br>Schedule: Graveyard Shift
Cebu / Baybay Site: Full Onsite
JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that
need to be processed within the day and ensuring they are fulfilled by the US team on time. They help
track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any
issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the
Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN
returns.
Warehouse support specialists must have strong attention to detail and organizational skills. They must
be able to quickly communicate with the other key departments to ensure all concerns for the day is
fixed.
RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and < r>monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package < r>sizes.
● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts
This advertiser has chosen not to accept applicants from your region.
9