132 Jobs in Pulilan
Customer Service and Logistics Coordinator
Posted 1 day ago
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Job Description
The Customer Solutions and Services Associate III will engage with customers and internal team members to ensure we providing outstanding customer service from contract entry through final payment for product deliveries. In this role, you will coordinate customer account activities with the company, highlight business opportunities for the customer to increase their profitability and be responsible for key compliance controls related to the customer contract and payment.
**Key Accountabilities**
+ Maintain account information to accurately perform customer payment activities.
+ Direct follow-up discussions with customers on contracting activities including past due balances and unconfirmed contracts.
+ Problem solve customer complaints and payment issues, ensuring timely resolution, active engagement with customers and internal team members to prevent future issues.
+ Perform outbound calls to customers creating awareness of new product initiatives, following up on business transactions and highlighting opportunities for a better customer experience through digital platforms.
+ Provide Cargill's customers with direct customer service call support by answering basic market and risk management product questions, customer specific account and contract related questions and supporting customer interactions with our digital platforms.
+ Participate in customer planning meetings with our sales team in an effort to bring forward account management items and coordinate the customer follow through.
+ Perform compliance and monitoring functions, as the need arises, related to payments and contracts
+ Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ High school diploma, secondary education level or equivalent
+ Ability to create unique solutions for complex problems
+ Ability to maintain a positive attitude in challenging situations
+ Confirmed ability to timely, accurately and consistently execute complex and detailed processes and procedures
**Preferred Qualifications**
+ Associates Degree
+ Minimum of five years of related work experience
Senior Merchant

Posted 2 days ago
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Job Description
The Senior Merchant will lead and direct complex merchandising work. In this role, you will handle a supplier base and fulfill transactions, delivering commodities that meet production requirements and specifications in terms of timing, volume, quantity and cost. You will lead and develop a team that buys and sells commodities from and to country elevators, producers, feed mills and processors.
**Key Accountabilities**
+ Participate in selection of direct reports and provide input on plans for future workforce needs.
+ Communicate and interact with transportation and logistics, quality assurance, customer managers and credit manager to ensure efficient execution.
+ Work with the accounting and finance departments to determine monthly contract and inventory valuations for a short term strategy.
+ Research and analyze various freight opportunities in the marketplace to maximize margin.
+ Work directly with customers, suppliers and business counterparts to develop business solutions to meet their needs for a specific product.
+ Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum requirement of 4 years of relevant work experience.
+ Typically reflects 5 years or more of relevant experience.
**Preferred Qualifications**
+ Two years of supervisory experience
Customer Service Manager

Posted 2 days ago
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Job Description
The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues.
**Key Accountabilities**
+ Conduct performance management, talent development, succession planning and engagement.
+ Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
+ Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base.
+ Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and procedures for a small team.
+ Other duties as assigned
+ Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum requirement of 1 year relevant work experience. Typically reflects 3 years or more of relevant experience
+ Must have strong background in Supply Chain Customer Service/Order Management for a Manufacturing company
+ Must have people management experience
+ Experience in an agriculture company is a plus
+ Willing to be based in Pulilan
QA Specialist - Materials Receiving (Licensed Chemical Technician)
Posted 2 days ago
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Job Description
The QA Specialist - Materials Receiving (Licensed Chemical Technician) will complete moderately complex analytical and laboratory testing in support of the food safety quality and operational teams. In this role, you will perform routine analysis of product testing and will check and monitor instrumentation performance, conduct tests and document results into databases and communicate test results.
**Key Accountabilities**
+ Conduct routine quantitative and qualitative inspections and laboratory tests on raw materials, in process and final products independently and support more complex trials and experiments under intermediate supervision.
+ Ensure compliance programs for all individual testing, which includes monitoring adherence to regulations and other procedural food safety compliance.
+ Interpret and document results of tests into active databases and communicate results to internal customers as required.
+ Run calibration checks, preventive maintenance tasks and simple repair to analytical instrumentation and maintain customer specifications books.
+ Help develop food and feed safety, quality and regulatory culture and collaborate cross functionally to build, maintain and improve an effective food safety, quality and regulatory culture.
+ Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Licensed Chemical Technician
+ Minimum requirement of 2 years of relevant work experience.
**Preferred Qualifications**
+ Ability to read and interpret documents (safety rules, operating and maintenance instructions, and procedure manuals).
+ Licensed Chemist
+ Strong computer program professional knowledge: Microsoft Word, Excel, Access and Outlook.
+ Write routine reports and correspondence.
2025 Delivery Operations GVPAD - SME / Operations Support roles

Posted 2 days ago
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Job Description
2025 Delivery Operations GVPAD - SME / Operations Support roles
Job Description
Location:
PHL Quezon City - Tera Tower 16th Floor
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
2025 Delivery Operations GVPAD - Sr Operations Manager

Posted 2 days ago
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2025 Delivery Operations GVPAD - Sr Operations Manager
Job Description
The Sr Mgr Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.
Essential Functions/Core Responsibilities
+ Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention
+ Ensures program has proficient training, staff development, and effective employee relation/recognition programs
+ Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
+ Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
+ Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
+ Ensure that the operations is in compliance with active contracts
+ Oversee client relationships; facilitate open communications, understand client perspectives/expectations, and monitor client satisfaction
+ Partnering with Business Development to leverage and expand new business from client(s)
+ Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support
+ Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
+ Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
+ Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends
+ Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities
+ Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events
Candidate Profile
+ Associate's Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred
+ Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals
+ Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
+ Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs
+ Work well under pressure and follow through on items to completion while maintaining professional demeanor
+ Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
+ Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
+ Demonstrated ability to mentor, coach and provide direction to a team of employees
+ Demonstrated ability to take initiative and ownership with focus on continuous improvement
+ Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
+ Willingness to work a flexible schedule
Career Framework Role
Provides leadership to managers, supervisors and/or professional staff. Is accountable for the performance and results of multiple related units. Recommends operational objectives and develops departmental plans, including business, production and/or organizational priorities. Controls resources and policy formation in area of responsibility. Decisions are guided by resource availability and functional objectives. Develops and administers performance requirements; may have budget responsibilities.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
PHL Quezon City - Tera Tower 11th Floor
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
2025 Assessments Only GVPTP (Evergreen)

Posted 2 days ago
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2025 Delivery Operations GVPAD - Operations Manager

Posted 2 days ago
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2025 Delivery Operations GVPAD - Operations Manager
Job Description
This job ad is for the OM opening in Alabang for Telco Sales Account. Only profiles with Sales background will be processed at this time.
The Mgr Operations is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
**Essential Functions/Core Responsibilities**
+ Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
+ Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
+ Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
+ Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
+ Create and maximize relationships with client partners
+ Provide leadership and guidance to direct reportsto ensure consistent administration of company policies and standards;define and implement any corrective actions needed to meet operational performance
+ Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
+ Create a positive work environmentthrough employee engagement; resolve employee relation issues in a professional and timely manner
+ Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
+ Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
+ Attend business reviews with the client
+ Handle a team of team leaders
**Candidate Profile**
+ Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
+ Call center experience preferred
+ Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
+ Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
+ Work well under pressure and follow through on items to completion while maintaining professional demeanor
+ Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
+ Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
+ Demonstrated ability to mentor, coach and provide direction to a team of employees
+ Willingness to work a flexible schedule
Location:
PHL Quezon City - Tera Tower 11th Floor
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Workforce Management -Luzon - Tonichi - 2023

Posted 2 days ago
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Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Technical Sales Specialist Swine ( Bulacan, Nueva Ecijia & Region 1&2)

Posted 2 days ago
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Job Description
The Technical Sales Specialist (TSS) is responsible to meet/exceed sales targets for assigned product(s) within the assigned territory through the achievement of related quantitative / qualitative objectives.
The position must execute Customer Engagement Excellence - executing in-field engagement by way of Customer Engagement Model, implementing Multi Channel Cycle Plans to target customers and thereby improving customer relationship.
**Duties & Responsibilities:**
+ Optimize calls to customers and execute sales business plans.
+ Ensures that sales targets for assigned products are achieved.
+ Actively promotes the Company, assigned products, and services.
+ Conducts, sets up, monitors, analyzes, interprets, and communicates the results of trial protocols.
+ Creates, maintains, and updates customer profiles, customer marketing plans, and rolling sales forecasts.
+ Manages programs/activities and budgets to stay within standards.
+ Establishes and develops relationships with customers and other decision-makers.
+ Validates and documents customer product complaints and, when appropriate, facilitate the dispatch, destruction, or disposal of defective products.
+ Monitors local market conditions for changes that impact the business.
+ Utilizes CRM tools and supporting analysis to plan activity, report and monitor samples, and maintain the account.
+ Demonstrates high ethical and professional standards with all business contacts in order to maintain Boehringer's excellent reputation within the animal health community and internally
+ Completes all daily administrative responsibilities as directed by management.
**Requirements:**
+ A relevant degree in Veterinary Medicine and/or Animal Science, is an advantage.
+ Sales experience in Human Pharma/Animal Health industry in a multinational company is preferred
+ Knowledge/Experience in Swine business segment, an advantage.
+ Excellent verbal and written communication skills
+ Self-motivated, responsible, and geographically flexible
+ Knows how to drive a Manual Transmission vehicle and possesses a valid driver's license.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.