1,003 Planning jobs in the Philippines

Total Staff(s) Needed: 1

Type of Account/Industry: Other

Target Start Date: ASAP

Workplace: Onsite

Schedule: Flexible

Type of Employment: Full time (40 hours per week)

Perks of working at Telework PH:

• Basic salary TBA (depending on experience) + 2K allowance (non-negotiable)

• Bonus and Incentives depending on Performance* (TBA - client's discretion)

• Government mandated benefits

• OT Pay, Holiday Pay, 13th Month Pay, Night Differential Pay

• Paid Leaves (VL and SL) every month which are convertible to cash, after 1 year of service if unused*

• Life Accident Protection Plan under Sunlife with Tendopay*

• HMO upon regularization*

• Annual Salary Increase*

Responsibilities

Planning

• Collect and analyze historical data (volume, service level, shrinkage) for forecasting.

• Generate accurate long-range, short-range, and hiring/training forecasts.

• Prepare capacity plans and calculate required FTEs.

• Develop, update, and deliver staff schedules and rosters

• Schedule agents and activities based on forecasted volume patterns.

• Monitor and report on scheduling KPIs (e.g., efficiency, service levels).

Real-Time / Intraday Management

• Monitor agent log-ins/outs, adherence, and task handling in real time.

• Address non-adherence, logout issues, and escalate as needed.

• Recommend skill changes to optimize staffing.

Attendance & Adherence

• Track attendance, absenteeism, and shift swaps accurately and on time.

Requirements

Experience: 2+ years in a contact center; at least 1 year each in resource planning and real-time management.

Technical: Strong statistical/numerical ability, proficient in MS Office (Word, Excel, Outlook) and Google tools.

Core Skills:

Strong communication, interpersonal, and influencing skills.

Detail-oriented, organized, able to prioritize under pressure.

Independent, self-motivated, problem solver, quick learner.

Flexible to adapt to changing demands and work outside regular hours if needed.

Strong teamwork mindset with cross-training capabilities.

1. Apply to this job.

2. If qualified or shortlisted, you will receive an assessment link from the recruitment team

3. Initial Interview.

4. Final interview with the client.

5. Job offer/Contract will be sent.

*Terms and conditions apply.

Role Title:
Distribution Resource Planning (DRP) Support - Fixed Term Contract for 12 months

Manage per SKU inventory across 31 depots ensuring we have the right SKU mix at any given time to hit 95.5% Dispatch Rate while maintaining lowest possible Cold Storage and Primary Freight Cost. Generates Inventory Analytics reports (DL Analysis, OOS Report, Depot SLOBs monitoring, etc) to help guide the organization on action plans. Maximize

Daily
EXPECTED WORK:

• Update inventory data per SKU per depot and address critical SKUs ASAP
• Laydown and confirm loading schedule (ie. number of containers and depots to be loaded) for the following day
• Create loading mix (SKUs to be loaded and quantity) per truck based on latest inventory and forecast (approx 16-20 loadings/day)
• Create STOs (SAP PO) for the trucks to be loaded the following day
• Download and Analyze OOS per depot per day
• Send daily stop booking advise to CD per depot
• Monitor SKUs for depletion and Non-moving SKUs

Weekly

• Compute number of trucks to be loaded per depot per week
• Optimize Kinaxis in depot replenishment. If Kinaxis does not work, find alternative digital solution (both w/in Ice Cream BG or outside Unilever)

Qualifications

• At least 1 year experience in Supply Chain
• Familiar with SAP functionalities. Digitization enthusiast
• Must have a full understanding of the Inventory Planning and Material Planning
• Able to coordinate with cross functional departments
• Good verbal and written communication skills
• Good Analytical skills
• Comfortable handling large amounts of numeric data
• Service oriented attitude
• Able to adapt to changes quickly
• Amenable for a fixed term contract of 12 months
• Hardworking and willing to work even on Sat or Sun (not regular, case to case basis)

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

• Meet inventory holding turns and CLAIM float based on TIPI provided
• Zero lines down/ESD impact due to MRP controller planning error
• Zero scrap cost and premium freight incurred due to MRP controller planning error
• Zero tolerance on the over purchase/under purchase due to MRP controller planning error
• Supervise the MRP Staff

***Preferable Industrial Engineering graduate

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion

Ability to commute/relocate:

• Baguio City, Benguet: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Buyer and/or Planning: 3 years (Required)

Work Location: In person

Functionally focused role with hands on experience configuring or setting up the ERP Financial Modules (GL AP, AR, CM, FA, Exp)

Core Skills:

Configuration of ERP Financial Modules listed above

Configuration of workflow for approvals and error routing

Configuration of Common Lookups, Value Sets, Descriptive Flexfields (DFFs), and Extensible Flexfields (EITs)

Strong knowledge of Month-end, Quarter-end, and Year-end closing activities, ensuring financial accuracy and compliance

Strong knowledge of budgetary control and encumbrance accounting

Strong understanding of delivered reports and ability to address gaps with OTBI reporting

Nice to Have Skills:

Technical aptitude to build queries for deeper analysis

Ability to troubleshoot interface issues as they arise, reviewing error logs and analyzing the OIC setup

WFM Resource Planning Analyst

The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction.

We expect greater of ourselves. What's Your Greater? Come find it at ResultsCX

In this role you will:

• Maintain accurate forecasts, capacity plans, and schedule plans
• Ensure that forecasts, capacity plans, and schedules are generated in a timely and precise fashion
• Offer strategic recommendations to improve productivity while balancing service levels
• Provide consultation to Operations/Account Management on staffing and volumes utilizing staffing models for new or adjusted forecasted assumptions
• Work with Operations to develop processes for shift types, vacations, and other schedule exceptions strategies that maintain the employee needs/Client requirements balance
• Recommend roles and responsibilities with Operations to provide the best opportunity for meeting client and internal measures and expectations
• Coordinate with other departments (i.e. HR, SBU, Operations, etc.) to identify hiring strategies and required tour groups for new programs and attrition replacements
• Manage the implementation of new programs from a Forecast, Capacity Planning, and Scheduling perspective
• Support an environment that encourages co-workers to exceed customers' expectations
• Ensure that all reference materials are up to date
• Facilitate, lead, and participate in daily and weekly meetings among key stakeholders
• Lead weekly and monthly conference calls with AEs and RODs to communicate and recommend staffing changes and scheduling scenarios
• Partner closely with Local Real Time Support resources
• Recommend and support benchmarking using metrics, industry standards and original concepts

We are looking for someone who has:

• 2+ years previous Contact Center WFM experience
• High proficiency with computers, Excellent knowledge and use of word processing, spreadsheets, and database systems
• Experience in with WFM Tools; IEX, eWFM, CMS, Avaya, Geotel, etc.
• Broad knowledge of inbound contact center environment
• Exceptional verbal and written communication skills
• The ability multi-task in a professional & courteous manner
• Superb Listening, probing, negotiation and de-escalation skills needed
• Must have analytical and troubleshooting expertise
• Ability to provided on-call s support, and work a flexible schedule
• Must be able to work various shifts, including holidays in a 24x7 operating environment

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

Job Statement:

The Strategic Planning and Reengineering Management Specialist provides technical specialization on strategic planning and data analysis, institutional strategic objectives setting, vision and mission statements crafting, formulation of strategic initiatives for sustainability, and reengineering management. Responsibilities include developing and presenting recommendations and generating original ideas.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Industrial Engineering, Business Administration/Management, Communication Arts, etc.); relevant master's degree has an advantage but not required
• At least two (2) years of related experience in strategic planning and reengineering management including vision and mission statements crafting
• Has a knowledge in academic accreditation (local and international) and assessment criteria/requirements
• Knowledgeable on policy and procedures development and implementation
• Has knowledge in gap analysis and data analysis

Possess the following skills:

• Research, Analytical and Critical Thinking skills
• Problem Solving skills
• Excellent communication skills (verbal and written English)
• Very good presentation skills
• Strong people skills
• Leadership and management skills
• Collaboration and teamwork
• Adaptability and flexibility
• Continuous learning and development
• Attention to detail and accuracy
• Time management and organizational skills

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person

Company Description

REBISCO leads the snack food industry with beloved products such as Rebisco Crackers, Fudgee Barr, and Choco Mucho. For over 60 years, REBISCO has continually grown, supported by strong values, an extensive distribution network, and commitment to product development and market research. The company prioritizes critical thinking, creativity, and collaboration, expanding its offerings from snacks to food and meal solutions. Rebisco is dedicated to spreading everyday delight globally and creating a thriving, learning, and growing environment for its people.

Role Description

This is a full-time hybrid role for a Strategic Planning Manager located in Pasig, with some work from home permissible. The Strategic Planning Manager will be responsible for business planning, analyzing data, and developing strategic plans. The role involves collaborating with various departments, communicating strategies, and ensuring financial alignment to company goals. Day-to-day tasks include conducting market research, preparing reports, and assisting in strategic decision-making processes.

Qualifications

• Business Planning and Analytical Skills
• Strong Planning and Organizational Skills
• Excellent Communication Skills
• Finance and Budget Management Skills
• Bachelor's degree in Business, Finance, Economics, or related field
• Experience in strategic planning or business development roles
• Ability to work collaboratively in a hybrid setting
• Previous experience in the food or FMCG industry is a plus

Perks & Benefits:

• Competitive compensation package
• Learning and development opportunities
• Annual evaluation of performance for career advancement
• Leaves (SL, VL, Birthday, Bereavement)
• HMO
• Medical Reimbursements
• guaranteed 15 months' pay

Job Description:

The Strategic Planning Associate involves facilitating strategic and divisional planning, evaluating departmental action plans for alignment with corporate goals, and tracking performance metrics to ensure results meet expectations.

The duties may include, but are not limited, to the following:

• Gathers assigned statistical and financial data from the Annual Reports and references from the IC, insurance companies, and other sources; prepares and analyzes report/s for review of the Strategic Planning Head and presentation during the strategic planning session.
• Reviews submitted measures (KPI) and action plans of the assigned departments vs. targets set. Coordinates the same with Strategic Planning Officer and Head.
• Analyzes the results and highlights significant areas that are contributing to or are affecting the targets for the period of the assigned department. Discusses the same during the regular Strategic Planning Department meetings.
• Prepares, consolidates and analyzes performance reports vs. budgets. Highlights significant areas that are contributing to or affect the financial results. Prepare annual unit rating.
• Coordinates with the concerned Department Heads or designated point persons the review, finalization and the monitoring of the action plans and budget for the year.

Suggests improvement measures for conducting the strategic and division planning and the process of monitoring the action plans and budgets.

• Performs other duties assigned by immediate superior consistent with the Company's vision, mission, and core values.

Qualifications:

• Bachelor's degree in Business, Mathematics, or a related field.
• With at least 1–2 years of relevant work experience in analysis, statistics, or accounting preferred.
• Proficient in using office software such as spreadsheets, word processors, and presentation tools
• Good command of written and spoken English, with attention to grammar and clarity
• Strong analytical and data interpretation skills
• Able to prepare clear reports and presentations
• Professional and customer-focused in communication and teamwork
• Basic understanding of project management processes
• Knowledgeable in business operations and technical concepts

JOB QUALIFICATIONS:

1. Candidate must possess a Bachelor's Degree
2. Proficient in using MS Word, Excel, and Outlook; has moderate keyboard skills at 40 WPM and 80% accuracy
3. With good oral and written communication skills; ability to speak the local dialect and/or Filipino is a must
4. Must have excellent numbers, statistics and problem-solving skills, high level of initiative and tight implementation skills
5. Attention to details is a must

JOB DESCRIPTION:

1. Consolidation of the Monthly Rocks Reports from Finance, Booking, Collection, Asset and Legal Departments
2. Consolidation of Scorecards for Asset, Legal vs Target
3. Monitoring of the Weekly L10 Scorecards and provide direct feedback to branches when needed
4. Updating of monitoring templates when necessary
5. Updates own job knowledge by participating in training opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
6. Maintains customer confidence by observing the Data Privacy Act
7. Performs related duties and responsibilities, or ad-hoc tasks, as may be assigned and requested by the immediate superior due to business exigencies