229 IT Technical Support jobs in the Philippines
Technical Support
Posted 13 days ago
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TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
Technical Support
Posted today
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Job Description
Role
The Technical Support Staff is an integral member of the project team responsible for testing equipment, developing strategies and product maintenance as well as providing customer support. The Technical Support Staff is also responsible in directing, organizing and controlling project activities, works with the Sales Engineers.
Responsibility
- Test products
- Set up Equipment
- Installation & Maintenance
- Troubleshooting process
**Qualifications**:
- Degree or College level in Industrial Engineer.
- With or without experience.
- Knowledgeable in Industrial Products.
- Able to drive motorcycle
- Demonstrated willingness to be flexible and adaptable to changing priorities
FUNCTIONSMITH, INC
779 Acacia St., Octagon Industrial Estate Subd., Brgy. Dela Paz, Pasig City
Tel. 8645-4994 / 8645-2664 loc. 106
Look for Ms. Dane - HR Dept.
Schedule:
- 8 hour shift
Technical Support
Posted today
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2. Responsible in ensuring customer satisfaction and accommodating and assessing of customer compliant at all times.
3. Generate designs and drawings for fabrication projects.
4. Modification of designs and functions.
5. Actual client visit.
6. Evaluation of item before delivery.
7. Performs troubleshooting and installation on machines.
8. Provide feedback to immediate superior regarding updates on clients.
Qualification Education: College Graduate and/or Technical Graduate (Engineering or Industrial Technology courses)
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Sales and Marketing: 1 year (preferred)
**Language**:
- English (preferred)
Technical Support
Posted today
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- Product Management
- Color Matching and Product fit
- Market product intelligence & mapping
- SLOB reduction program
- QC Optimization
- Maintaining Laboratory Equipment
- Technical reporting in timely manner (Technical service report, project brief, activity report, etc)
- Follow HSE, 5S and Quality policy
Technical Support
Posted today
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Job Description
- In-charge of User access rights administration (e.g., creation of LDAP, distribution list, shared folder access).
- Maintains and resolves computer HW/SW related problems through personal action by resolution to a third-party vendor.
- In-charge of the software license management (e.g., Operating System License, word processor, editor)
- In-charge of monitoring the End-of-Life (EOL) of equipment and ensures that replacement is on time.
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Technical Support
Posted today
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Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ortigas, QC.**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ortigas: Reliably commute or planning to relocate before starting work (required)
Technical Support
Posted today
Job Viewed
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
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Cebu - Technical Support Assistance - Hmo + Life
Posted today
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- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
**What is your mission?**
- You will help us deliver excellent service to our partner brands by performing these tasks:
- offer consultative support.
- Provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer
- Recognize and adjust support approach to accommodate all levels of customer’s experience
- Communicate positively with team members, customers, and other partners
**Who are we looking for?**
- At least High School Graduate (Old/New Curriculum) or at least 2 years in vocational/bachelor's degree
- Must have 1 year BPO experience with at least 6 months in a technical account, preferred
- Good understanding of consumer electronics products
- Solid technical and diagnostic skills with tested problem-solving skills
- Strong verbal and written English communication skills
- Amenable to work rotating shifts (morning, mid, & night shifts)
- Can work from home and in IT Park, Cebu City
- With access to a quiet and secured room and at least 30 MBPS internet subscription
*Terms and conditions apply
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php24,000.00 - Php37,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Technical Support Representative
Posted today
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Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Technical Support Representative
Posted 3 days ago
Job Viewed
Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!