31 Cloud Support Enginer jobs in the Philippines
Cloud Support Enginer
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Job Description
We are looking for Cloud Engineers who want to grow their careers in the highly in-demand field of cloud computing. Our Cloud Engineers will be part of the Cloud Center of Excellence (CCoE) which will serve as their mentorship and coaching ground so they can transform themselves and others to be the best in their chosen field.
**Main duties and responsibilities**:
- Respond to client support queries.
- Provide support over the phone, or via remote access.
- Coordinate with customers through a series of actions to resolve a problem.
- Managed multiple cases at one time.
- Provide timely and accurate customer feedback.
- Follow-up with clients to ensure the problem is resolved.
- Complete support tickets.
- Manage cloud infrastructure following our best practices, technology frameworks, and documentation standards
- Work on rotating/shifting schedule which includes mid, night, and weekend shifts to cover 24 x 7 operations
**Qualifications**:
- Bachelor's degree in Computer Science/IT/Computing or equivalent
- Experience in IT Related domain
- Excellent communication and technical troubleshooting skills
- Strong interpersonal skills such as Communication and active listening
**Nice to Have**:
- Knowledgeable in containerization technologies like Docker and Kubernetes
- Knowledgeable in AWS, GCP, Azure
- Experience with AWS-based deployments and related services (RDS, EC2, Lambda, S3, etc.)
- Confident in participating in architectural discussions, reviews, and providing recommendations
- Understanding of coding or scripting languages on at least two of the following: Ruby, Python, Java, Javascript, Bash Script, Go, PHP
- Familiarity with version control experience (Git, Gitlab, GitHub)
- Familiarity with CI/CD pipelines (Jenkins, Bamboo, AWS CodePipelines, TravisCI, Gitlab)
- Good grasp of networking principles and debugging
- Understanding and appreciation of the business value of “Going to the Cloud”
- On-premise experience can also be considered
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Cloud Engineer (Hybrid)
Posted 27 days ago
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Job Description
Design and implement scalable and secure cloud infrastructure solutions. br>Develop and maintain cloud automation and orchestration scripts.
Troubleshoot and resolve cloud infrastructure issues.
Collaborate with cross-functional teams to optimize cloud resources and improve system performance.
Implement and maintain cloud security measures to ensure data protection.
Successful implementation of cloud infrastructure projects within defined timelines.
High availability and reliability of cloud services.
Efficient resource utilization and cost optimization.
Reduction in the number of cloud-related incidents or outages.
Continuous improvement in cloud infrastructure performance and scalability.
Qualifications:
Bachelor's degree in Computer Science, Information Technology or any related course.
At least 5 years experience as a Cloud Engineer.
Strong understanding of cloud computing concepts, architectures, and technologies.
Proficiency in public cloud platforms (AWS / Google Cloud Platform) and/or private cloud virtualization platforms (VMware / RHOSP / RHOCP).
Proficient in at least one programming language like Python, Java, or PowerShell.
Strong understanding of networking concepts and protocols.
Familiarity with CI/CD pipelines and DevOps practices.
Knowledge of security best practices for cloud infrastructure.
AWS Cloud Engineer
Posted 4 days ago
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Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Infrastructure Management:
* Deploy, configure, and manage cloud resources using infrastructure-as-code (IaC) tools such as Terraform or CloudFormation
* Monitor and maintain cloud infrastructure to ensure optimal performance, availability, and security.
* Implement automation and orchestration to streamline deployment and scaling processes.
Cloud Services Administration:
* Manage and administer various cloud services, including compute instances, storage solutions, databases, networking components, and serverless offerings hosted on AWS and Azure.
* Optimize resource utilizations to ensure efficient cloud service delivery and cost management.
Monitoring and Incident Response:
* Set up monitoring and alerting mechanisms to promptly identify and address performance issues and security vulnerabilities.
* Collaborate with the incident response team to troubleshoot and resolve operational incidents, ensuring minimal service disruption.
Security and Compliance:
* Implement security best practices to protect cloud environments from potential threats and vulnerabilities.
* Assist in conducting security audits and assessments to maintain compliance with industry regulations and standards.
Collaboration and Documentation:
* Collaborate with cross-functional teams, including DevOps, development, and security, to understand requirements and align cloud infrastructure accordingly.
* Maintain comprehensive documentation related to cloud infrastructure, processes, and procedures.
Continuous Improvement:
* Stay up to date with industry trends and advancements in cloud technologies.
* Identify opportunities for automation, optimization, and process improvement to enhance cloud operations.
**Required technical and professional expertise**
* Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
* Has working experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.
* Proficiency in cloud platforms such as Amazon Web Services (AWS) and/or Microsoft Azure.
* Strong understanding of infrastructure-as-code principles and tools.
* Familiarity with scripting and automation using languages like Python, PowerShell, Bash, etc.
* Experience with monitoring and log aggregation tools for proactive issue detection.
* Knowledge of security best practices and experience implementing security controls in cloud environments.
* Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
* Certification in AWS Cloud Practitioner, AWS Architect is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Cloud Engineer (Junior to Mid)
Posted 3 days ago
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Job Description
br>Cloud Engineer (Junior to Mid)
10 Available Seats
Location: BGC Taguig City
Schedule: Morning Shift
Set up: Hybrid - 3x onsite per week
Salary: 70,000 - 100,000
Qualifications:
-- Degree in Computer Science, Information Technology, Engineering, or related field.
-- Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, AliCloud certifications) are advantageous.
-- 2+ years of experience in cloud engineering or related roles preferred.
-- Hands-on experience with Azure and/or Ali+ cloud platforms.
-- Proficiency in cloud networking, security, and identity management.
-- Experience with cloud migration, modernization, and hybrid cloud architectures.
-- Familiarity with DevOps tools and practices (e.g., CI/CD pipelines, infrastructure as code).
-- Strong troubleshooting, analytical, and problem-solving skills.
-- Knowledge of scripting or programming languages (e.g., PowerShell, Python, Bash).
-- Understanding of ITIL, cloud governance, and compliance frameworks is a plus.
Role Overview:
As a Cloud Engineer specializing in Azure and Ali+, you’ll play a key role in designing, implementing, and optimizing cloud infrastructure and services for our clients. You’ll help organizations modernize their digital ecosystems, streamline operations, and unlock the full potential of cloud-native solutions.
Lead Cloud Engineer - Infrastructure - Remote/WFH
Posted today
Job Viewed
Job Description
Due to logistical reasons, only Philippine-based applicants are accepted. br>
Overview:
The Lead Cloud Engineer is primarily responsible for providing technical delivery leadership on client engagements, leading the architectural design sessions with the client, providing regular coaching and guidance to peers that help with the implementation, and managing client expectations, all while cultivating a collaborative and inclusive team culture. The Lead Cloud Engineer role provides a career path for Sr. Cloud engineers and cloud engineers that are aspiring to lead and guide client engagements from end to end.
People Development in Project
Lead Cloud Engineers are responsible for providing technical oversight and guidance for those younger career team members that are learning the company's approach to infrastructure engagements
Serve as coach in a player-coach model to help support the upskilling of team members and help them build their confidence in infrastructure delivery
Help foster and build relationships between cloud infrastructure teams (delivery, delivery excellence, and solution architecture) as well as outside of the practice
Delivery Support Activities
Function as technical delivery oversight with strong consultative skills on multiple client engagements
Partner up with Delivery Excellence to ensure project milestones are aligned to a project plan that is inclusive of capturing key client decisions
Broad, deep technical knowledge across Azure technologies inclusive of Log Analytics (KQL), Application Insights, Azure Site Recovery, Azure Backup, Azure Security, Azure Networking (App Gateways, Front Door, Firewall, VWAN), Azure Storage, Azure Automation (IaC), Azure Sentinel, App Services, Containers (AKS), Managed Instances, Azure SQL, Azure DNS, Azure Virtual Desktop + Nerdio, Azure Files.
Have a strong understanding of Cloud Infrastructure solutions and the delivery/execution of how they are implemented using IaC (Bicep or Terraform)
Help the delivery team reach billable targets by assisting with breaking through project blockers. Help facilitate change orders and project extensions when in-flight projects call for it
Help drive alignment where there are technical mesh points between other company's practice areas by providing technical oversight and direction
Keep apprised of the latest technologies and how they may impact existing company offerings.
Have obtained the AZ-305 Cloud Architect certification
Business Development Leadership
Gain exposure to other company's offerings in other practice areas to help position in existing infrastructure engagements. Identify new
Cloud Infrastructure & Security solution opportunities and raise them up
The company's Community leadership and support Lead and guide the infrastructure offerings committees that define and drive forward standard offerings for our practice
Lever Factors That Help Grow Our Business
Reach trusted advisor within multiple accounts, which then help support the growth of existing customer accounts in a Land & Expand approach, helps us keep our people billing on engagements where we are doing awesome work
Lead and guide multiple engagements that help enable our infrastructure team to scale out
Help support teammates with unblocking engagements and remediating possible escalations before they happen
Create reusable artifacts and content that enable our team members to bill their time to our clients
Azure Cloud Engineer (WFH & 10K Signing Bonus)
Posted 28 days ago
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Job Description
br>What You’ll Do: < r>- Provide hands-on technical support for complex projects, focusing on production and implementation.
- Participate in project work plans and report deviations to Project Managers as appropriate to meet changing needs and requirements.
- Effectively apply Dataprise methodology and enforcing project standards.
- Minimize exposure and risk to Dataprise on projects.
- Ensure project documents are complete, current, and stored appropriately.
- Serve as a technical escalation point for technical staff from other Dataprise departments.
- Work with
Cloud Data Engineer
Posted 11 days ago
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Job Description
br>Job Overview:
The Cloud Data Engineer will build scalable, cloud-native data pipelines. The ideal candidate
must have a strong foundation in Python and AWS technologies.
The role follows a hybrid work arrangement, requiring regular onsite work at UP Ayala
Technohub in Quezon City. Candidates must be willing to report onsite, work on mid-shift
and graveyard schedules, and observe U.S. holidays instead of Philippine holidays.
Key Responsibilities:
Design, build, and maintain cloud-based data pipelines and workflows that support < r>analytics and operational systems.
Integrate data from various sources using APIs and cloud services. < r> evelop clean, efficient, and test-driven code in Python for data ingestion and processing. < r> ptimize data storage and retrieval using big data formats like Apache Parquet and ORC. < r> mplement robust data models, including relational, dimensional, and NoSQL models. < r> ollaborate with cross-functional teams to gather and refine requirements and deliver < r>high-quality solutions.
eploy infrastructure using Infrastructure as Code (IaC) tools such as AWS < r>CloudFormation or CDK.
onitor and orchestrate workflows using Apache Airflow or Dagster. < r> ollow best practices in data governance, quality, and security. < r>
Core Expertise:
xperience: At least 3 years in a data engineering role working on data integration, < r>processing, and transformation use cases with open-source languages (i.e. Python) and
cloud technologies.
trong programming skills in Python specifically for API integration and data libraries, < r>with emphasis on quality and test-driven development.
emonstrated proficiency with big data storage formats (Apache Parquet, ORC) and < r>practical knowledge of pitfalls and optimization strategies.
emonstrated proficiency with SQL < r> xperience with data modeling: < r>o Relational modeling
o Dimensional modeling
o NoSQL modeling
orking knowledge of IaC on AWS (CloudFormation or CDK) < r> orking knowledge of AWS Services: < r>o Required: Glue, IAM, Lambda, DynamoDb, Step Functions, S3,
CloudFormation or CDK
o Nice-to-have: Athena, Kinesis, MSK, MWAA, SQS
xperience with orchestration of data flows/pipelines: Apache Airflow or Dagster < r> ice-to-have: < r>o Experience with data streaming (Kinesis, Kafka)
o Experience with Apache Spark
o Client-facing experience, multi-cultural team experience, technical leadership,
team leadership
Key Competencies & Abilities:
bility to work independently and collaboratively in a team environment. < r> igh level of attention to detail and commitment to delivering quality work. < r> trong analytical and critical thinking skills. < r> ffective time management and organizational skills. < r> trong customer focus and the ability to communicate technical concepts clearly to < r>stakeholders.
xcellent written and verbal communication skills. < r>Additional Information:
ust be willing to work on a hybrid setup, with onsite reporting to UP Ayala < r>Technohub, Quezon City.
ust be available to start by June 1, 2025. < r> ngagement is project-based for 6 months, with a possibility of extension. < r> ork schedule is on a mid-shift and graveyard rotation. < r> he role observes U.S. holidays instead of Philippine holidays.
Cloud Data Engineer
Posted 12 days ago
Job Viewed
Job Description
The role requires a willingness to work in a hybrid setup, with onsite reporting at UP Ayala Technohub in Quezon City. This is a project-based engagement for six months, with the possibility of extension. The work schedule follows a rotation between mid-shift and graveyard hours. U.S. holidays are observed instead of Philippine holidays. br>
Key Responsibilities:
The role involves designing, building, and maintaining cloud-based data pipelines and workflows that support analytics and operational systems. Responsibilities include integrating data from various sources using APIs and cloud services, and developing clean, efficient, test-driven Python code for data ingestion and processing. You will optimize data storage and retrieval using big data formats such as Apache Parquet and ORC, and implement robust data models including relational, dimensional, and NoSQL models. Collaboration with cross-functional teams to gather and refine requirements is expected, as well as delivering high-quality solutions. Infrastructure will be deployed using Infrastructure as Code (IaC) tools like AWS CloudFormation or CDK. You will also be responsible for monitoring and orchestrating workflows using Apache Airflow or Dagster, and for following best practices in data governance, quality, and security.
Core Expertise:
Candidates should have at least 3 years of experience in a data engineering role focused on data integration, processing, and transformation using open-source languages like Python and cloud technologies. Strong programming skills in Python are essential, particularly for API integration and data processing with a focus on quality and test-driven development. Proficiency with big data storage formats such as Apache Parquet and ORC is required, along with an understanding of common pitfalls and optimization techniques. Solid SQL skills and experience with data modeling (relational, dimensional, and NoSQL) are necessary. A working knowledge of Infrastructure as Code on AWS, specifically using CloudFormation or CDK, is expected. Required AWS services include Glue, IAM, Lambda, DynamoDB, Step Functions, and S3, with additional experience in Athena, Kinesis, MSK, MWAA, or SQS considered a plus. Experience with data orchestration tools like Apache Airflow or Dagster is also important. Bonus experience includes data streaming with Kinesis or Kafka, familiarity with Apache Spark, and experience working in client-facing or multicultural environments, as well as technical or team leadership.
Key Competencies and Abilities:
The ideal candidate can work independently and as part of a team, with a strong attention to detail and a commitment to delivering high-quality work. Analytical thinking, critical reasoning, effective time management, and organizational skills are essential. A strong customer focus is required, along with the ability to clearly communicate technical concepts to stakeholders. Excellent written and verbal communication skills are also important.
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Cloud Data Engineer
Posted 22 days ago
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Job Description
· Bachelor’s graduate br>
· Extensive practical experience in Information Technology and software development projects with at least 5+ years of experience in developing data warehouse systems. (Non-negotiable) br>
· 5+ years of extensive experience in cloud data technologies – in particular on AWS Glue, Apache Spark (Non-negotiable)
· 5+ years of experience in ETL and data warehouse concepts, processes, and best practices. (Non-negotiable) br>
· 5+ years of experience in Big Data and cloud technologies (Non-negotiable) br>
· Possess a combination of solid business knowledge and technical expertise with strong communication skills. br>
· Demonstrate excellent analytical and logical thinking. br>
· Good verbal & written communication skills and ability to work independently as well as in a team environment, providing structure in an ambiguous situation. br>
· Highly trainable br>
Job Description
· Collaboration & coordination with multiple business partners. br>
· Develop pipelines to ingest data from different sources such as databases, delimited files, etc, do complex transformations and load data into the S3. br>
· Develop Glue mapping and create Glue data catalogue. br>
· PostgreSQL's capability for data analysis. br>
· Able to handle the end-to-end ETL or ELT pipeline solely. br>
· Ensuring the work is delivered on time and with quality.
Cloud Security Engineer

Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Cloud Security Engineers to support the implementation, tuning, and maintenance of cloud security platforms (CSPM, CWPP, SSPM). This role focuses on engineering tasks, posture policy management, reporting, and platform operations.
**Your role and responsibilities**
Key Responsibilities
As a Cloud Security Engineer, you will play a crucial role in assisting in implementing, tuning, and optimizing Prisma Cloud CSPM policies across AWS, Azure, and GCP. Perform baseline and periodic posture assessments to identify configuration drift and highlight risky assets. Collect, parse, and analyze Prisma Cloud audit logs from cloud workloads to detect misconfigurations and threats. Support onboarding and configuration of the SSPM platform for key SaaS applications used by the client. Assist in defining and tuning posture policies and compliance baselines across CSPM, CWPP, and SSPM.
You'll also maintain and update SOPs, RQL templates, and operational documentation. Support monthly knowledge
Cloud Observability Engineer

Posted 7 days ago
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Job Description
Accountabilities:
+ Observability and Monitoring:
+ Develop and maintain observability solutions using tools like Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
+ Instrument applications and infrastructure to provide comprehensive monitoring and alerting.
+ Create and manage dashboards, alerts, and reports to support operational needs.
+ Infrastructure as Code (IaC):
+ Implement infrastructure as code (IaC) using CloudFormation and Terraform.
+ Ensure that observability tools and configurations are managed through IaC for consistency and reliability.
+ Collaboration and Support:
+ Work closely with development, DevOps, and operations teams to ensure seamless integration of observability solutions.
+ Participate in root cause analysis and incident management to quickly resolve issues and improve system reliability.
+ Provide guidance and mentorship to junior engineers.
+ Documentation and Process Improvement:
+ Document observability configurations, procedures, and best practices.
+ Continuously evaluate and improve existing processes and tools to enhance efficiency and effectiveness.
Qualifications:
+ Bachelor's degree in Engineering, Computer Science.
+ Extensive experience in application observability and performance management.
+ Proficiency with observability tools such as Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
+ Strong expertise in AWS and Azure cloud environments.
+ Hands-on experience with infrastructure as code (IaC) using CloudFormation and Terraform.
+ Proven track record in working with operational teams and managing processes.
+ Excellent troubleshooting skills and the ability to implement effective solutions.
+ Strong communication skills and the ability to convey information clearly to diverse audiences.
+ Exceptional organizational skills and the ability to manage multiple priorities
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
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