10 Cloud Architect jobs in the Philippines

JOB SUMMARY The Cloud Security Architect is responsible for designing, implementing, and managing the organization’s cloud security architecture. Cloud Security Architect ensures the security of cloud-based systems and data through continuous monitoring, assessment, and improvement. This specialist develops security strategies, enforces security policies, and collaborates with other IT teams to address potential vulnerabilities. The Cloud Security Architect ensures that data, applications, and infrastructure within the cloud are protected against unauthorized access, cyber threats, and other security risks. This role involves collaborating with other IT professionals, conducting security assessments, and staying updated on the latest cloud security technologies.General Responsibilities • Provide leadership in cloud architecture for both infrastructure and applications across private cloud, Microsoft Azure, Google Cloud, and AWS platforms.• Perform the functions and responsibilities of the Cloud Administration Development Manager in case the position is vacant.• Serve as the subject matter expert (SME) on Cloud Security for the organization globally.Designing and Implementing Secure Cloud Architectures • Create and enforce cloud security policies, implement appropriate security controls, and configure cloud services to align with organizational security requirements.• Identify and mitigate security risks within cloud environments.• Assess vulnerabilities and implement effective risk mitigation strategies.• Respond to security incidents and manage resolution processes.• Translate security and technical requirements into business-aligned requirements.• Communicate cloud security risks clearly to various audiences, including business leaders and engineers.• Design technical solutions with a security-first mindset, including creating prototypes and proofs of concept.• Collaborate with application developers and system administrators to deliver secure, creative solutions to complex technology challenges.Collaboration and Cross-Functional Alignment • Work with cloud engineering teams, developers, and other IT professionals to embed security into all cloud-related processes and deployments.• Participate in working groups that adapt the company’s security policies and standards for application in cloud environments.Regulatory Compliance and Documentation • Ensure adherence to applicable regulations and industry standards related to cloud computing security.• Develop and maintain security standards, policies, procedures, and best practice documentation.Continuous Learning and Trend Awareness • Stay up-to-date with the latest industry trends, emerging threats, and cloud security technologies.• Apply industry best practices to enhance the security posture of cloud environments. ACCOUNTABILITIES The Cloud Security Architect is accountable for ensuring the design, implementation, and maintenance of secure, compliant, and resilient cloud architectures across various platforms, including Azure, AWS, Google Cloud, and private cloud environments. This role is responsible for identifying and mitigating cloud security risks, enforcing cloud- specific security policies, and aligning security strategies with business goals. The Cloud Security Architect is also expected to guide cross-functional teams, respond to security incidents, and ensure adherence to industry standards and regulatory requirements. Effective risk mitigation, regulatory compliance, proactive threat detection, and strong collaboration are key outcomes of this role.Requirements • Bachelor’s or master’s degree in computer science, BS Information Technology or any related course.• At least 3 years of working experience as Cloud Architect or Cloud Engineer with proven skills in managing a Cloud Infrastructure Team, preferably in a Fintech or Financial Industry.• Above average management skill, Experience on Cloud Tools, Cloud Infrastructure Administration, Technical skills in the development cycle and operations skills for maintenance and support, Collaboration skill, Communication skills, Problem-solving skills and able to perform multi-tasking.Technical Requirements1. Cloud Platform Expertise (AWS, Azure, GCP)2. Cloud Security Principles and Threat Management3. Network Security and System Hardening4. Security Incident Handling and Response 5. Proficiency in and Scripting and Security Tools6. Systems and Infrastructure KnowledgeBenefitsHMO coverage upon hiring (with 2 free dependents upon regularization)Insurance Free lunch during onsite daysSick Leave and Vacation LeaveRice allowanceMedicine reimbursementsEducational assistance (for tenured employees)Work SetUp: Hybrid (2–3 days onsite per week)Schedule: 8:00 AM – 5:00 PM (follows local time and holidays; schedule may vary based on the Department Head/Manager’s discretion)Location: Makati City

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Helps in Cloud Migration Solution Design and delivery through following: leads and builds Migration architecture solution for multi-cloud environment s.t. AWS (major), other clouds like Azure, ICP etc. Leads and builds migration solution for hybrid cloud platform (on-prem, off-prem, dedicated cloud). Leads the team to design Migration strategy, migration tools, migration network requirement, application, database and integration component migration pathways. Leads the team to adopt right migrate tools for various migration method for (rehost, refactor, rearchitect, replatform, containerization etc.). Leads and SME in Migration methodology and can lead the method adoption workshop, method tailoring as Client environment and Client industry. SME by providing significant contribution to Migration Project manager on Technical elements of WBS, estimation, migration risk, dependencies, Minimum viable product (MVP). Deep knowledge on AWS platform, service catalogue and candidate should have a capabilities to map client platform and application deployment requirement into AWS platform specific services and configuration.
**Required technical and professional expertise**
* Cloud Migration Solution Design and delivery through following: leads and builds Migration architecture solution for multi-cloud environment s.t. AWS (major), other clouds like Azure, ICP etc.
* Leads and builds migration solution for hybrid cloud platform (on-prem, off-prem, dedicated cloud).
* Leads the team to design Migration strategy, migration tools, migration network requirement, application, database and integration component migration pathways.
* Leads the team to adopt right migrate tools for various migration method for (rehost, refactor, rearchitect, replatform, containerization etc.).
* Leads and SME in Migration methodology and can lead the method adoption workshop, method tailoring as Client environment and Client industry.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for Dynamics and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to grow their Customer Engagement platforms? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Planning and delivering proactive and reactive support including onsite presence as needed.
+ You will work with a larger customer account team to strengthen customer relationships and to work on mobile-first cloud-first strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs.
+ You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across Dynamics 365 CE and Power Platform to improve the quality, consumption, and health of the customer's messaging solution.
+ You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution.
+ You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience.
+ You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers.
+ You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans.
+ You will share and gain knowledge through technical communities.
+ You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.
**Qualifications**
Required Qualifications
+ 5+ years of Dynamics 365 CE or Power Platform related experience.
+ Clear understanding of how Dynamics 365 CE interacts with other technologies and platforms (e.g. Azure, Exchange Online).
+ Experience and confidence engaging with Senior customer resources, handling complex and challenging scenarios.
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
+ Must have experience leading and driving projects as well as motivating others.
+ Must be self-motivated, resourceful and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect and Support for Mission Critical professional.
Preferred Qualifications
+ Need to demonstrate the ability to develop strong strategic customer relationships that gain the trust and respect of customers.
+ Need the ability to handle critical technical issues and work in difficult support situations.
+ Need a proven ability to handle difficult or sensitive situations with exasperated customers.
+ Certification in Microsoft and competing Cloud Technologies.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Cloud & Infrastructure Operations Manager - Makati City  Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

 Job Description

We are seeking a dynamic and hands-on Operational Manager  to oversee and coordinate our IT operations team in Makati, Philippines, with a focus on Network  and Identity and Access Management (IAM)  services as part of the Cloud Foundation. This role is pivotal in ensuring operational excellence, incident coordination, and seamless collaboration across our global IT infrastructure, particularly between our operations centers in Switzerland and Philippines.

This is not a purely managerial role. The ideal candidate is expected to actively contribute technically - spending a significant portion of their time working directly on operational tasks in either Network  or IAM , depending on their area of expertise. A solid understanding of both domains is essential to effectively support the team and lead by example.

Your Key Tasks

Team Leadership & Coordination

• Lead and manage the day-to-day operations of the Network and IAM teams in Makati, focusing on Network and IAM services.
• Support onboarding, training, and development of team members to maintain a high-performing and knowledgeable workforce.
• Foster a culture of accountability, collaboration, and technical excellence within the team.

Hands-On Technical Contribution

• Actively participate in operational tasks, troubleshooting, and service delivery in either Network or IAM.
• Provide technical guidance and mentorship to team members, ensuring best practices are followed.
• Contribute to the implementation and maintenance of automation and infrastructure solutions using GitOps and Infrastructure as Code (IaC) principles.

Incident & Service Management

• Act as the primary point of contact and reference manager for operational issues, escalations, and incident coordination across both domains.
• Ensure timely and effective incident management, including root cause analysis, resolution tracking, and communication with stakeholders.
• Monitor and report on service performance, operational KPIs, and team productivity.

Collaboration & Stakeholder Engagement

• Collaborate closely with the Head of Network , Head of IAM , and Head of IT APAC/MEA  to align operational goals with strategic initiatives.
• Drive continuous improvement initiatives to enhance operational efficiency and service quality.

 Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT operations, with at least 2 years in a leadership or managerial role.

Technical Expertise

• Knowledge of Oracle Cloud Infrastructure (OCI)
• Strong technical background in either Network Infrastructure  (e.g., Cisco SD-WAN, Cloud Networking, Fortigate proxy) or Identity and Access Management  (e.g., Identity Governance such as One Identity Manager, Microsoft EntraID, Identity Providers).
• Working knowledge of the complementary domain (IAM or Network).
• Solid understanding of GitOps principles  and experience with Infrastructure as Code (IaC)  tools such as Terraform, Ansible, or similar.

Operational & Organizational Skills

• Proven experience in managing hybrid or remote teams across multiple time zones.
• Solid understanding of ITIL practices, especially in incident and problem management.
• Excellent communication, coordination, and stakeholder management skills.
• Experience working in a matrix organization is a strong plus.

 Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.  

#LI-Hybrid

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for M365 and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to grow their Customer Engagement platforms? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft AI Business Solutions strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
- You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across AI Business Solutions to improve the quality, consumption, and health of the customer's solution
- You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution
- You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
- You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
- You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
- You will share and gain knowledge through technical communities
- You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
**Qualifications**
**Required Qualifications:**
**Microsoft Teams Enterprise Voice:**
+ Design, deployment, and management of Teams Phone (Enterprise Voice), including Direct Routing, Operator Connect, and integration with Session Border Controllers (SBCs).
+ Experience with VoIP, PBX migration, and Unified Communications solutions.
+ Troubleshooting call quality, voice routing, and telephony integration issues.
+ Familiarity with Teams-certified devices and endpoint management for voice solutions.
**Endpoint Management** **(Intune & SCCM/MECM):**
+ Deep expertise in Microsoft Intune (Endpoint Manager) for mobile device and application management (MDM/MAM), including policy creation, compliance, and security baselines.
+ Advanced Experience with Microsoft Endpoint Configuration Manager (SCCM/MECM) for OS deployment, software distribution, application management, patch management, Strong PowerShell scripting, hierarchy design and co-management scenarios. Also having basic SCCM log review skill to determine troubleshooting direction.
+ Migration experience from SCCM to Intune, and hybrid/co-management environments, e.g. GPO migration, application migration, update management migration, etc.
+ Knowledge of Hybrid/Pure Entra ID join for Windows Device, Windows Autopilot, Windows Update for Business, and device lifecycle management.
+ Experience with Mobile / MacOS devices management in Intune
**Microsoft 365** **Ecosystem** **:**
+ Administration and support for Exchange Online, SharePoint Online, and Microsoft 365 Security & Compliance features (eDiscovery, DLP, Defender, etc.).
+ Integration of Teams with other M365 services and third-party UC solutions (e.g., Zoom, WebEx, Slack).
**Professional skills:**
+ Comfortable operating in ambiguous, fast-paced environments
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
**Additional Qualification** **:**
**Identity & Security** :
+ Azure Active Directory, Conditional Access, MFA, and identity federation (ADFS, Azure AD Connect).
+ PKI, certificate deployment, and NDES.
**Networking** :
+ Understanding of enterprise network concepts relevant to voice and endpoint management (QoS, firewall, VPN, SBC configuration).
**Preferred** **Qualification** **:**
**Scripting & Automation** :
+ PowerShell scripting for automation, reporting, and troubleshooting across Teams, Intune, and SCCM.
**Certifications:**
+ MS-700 (Managing Microsoft Teams)
+ MS-720 (Teams Voice Engineer Expert)
+ MS-102 (Microsoft 365 Administrator)
+ MS-500 (Security Administration)
+ MD-102 (Endpoint Administrator)
+ Other relevant Microsoft certifications
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Roles and Responsibilities :
The Cloud Operations IBM practitioner is expected to provide support (but not limited to) the following activities:
Cloud Ops
* Amazon Web Service (AWS), Google Cloud Platform (GCP) support
* Responding to incidents, troubleshooting issues, and ensuring minimal application downtime.
* Patch reporting, patching, Vulnerability fix
* Implementing security best practices and monitoring for vulnerabilities.
* Regularly assessing and monitoring performance metrics and adjusting /improving application performance
* Server health issue, service interrupted, application downtime
* Maintenance and support activities in EC2, RDS instance, S3, Route 53, load balances, ESB, Security, DNS, Cloud Engine, Cloud Function,
* Firewall issues, server connectivity issues, server is not reachable
* Server decommission
* Account decommission, project deletion
* Service restart, server booting
* Account-level support (SSO roles, IAM, etc.)
Venafi
* SSL/TLS certificate management
* SSL/TLS certificate issuance from Digicert, Google Certificate authority, renewal, revoke
* Installation of certificate (AWS)
* Domain Validation and managing the inventory in Venafi
DevOps Tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stack, DevX Portal, Terraform. Harness):
* Integrating issues of JFrog with CI/CD pipelines to automate the publishing of artifacts post-build.
* Monitor JFrog Xray for security scanning of artifacts to identify vulnerabilities and act accordingly
* Defining quality gates to enforce standards and thresholds for code quality
* Integrating issues of SonarQube with CI/CD pipelines in Jenkins to analyze code after each build.
* Issues in generating reports on code coverage, vulnerabilities, and technical debt.
* Maintenance of the application, managing identity and access
* Fixing any issues blocking CI/CD pipeline design
* Project creation in Jenkins
* Master -Slave server connectivity issue in Salt Stack. Slave server is not being pushed with required configuration
* IaC workspace issue resulting failure in Terraform module
* CI/CD pipeline failure in Harness, Issue in test framework Setup, reporting of the tool
ServiceNow/JIRA:
* Update tickets/tasks according to standards and processes
* Monitor and resolve tickets within the committed SLA
**Required technical and professional expertise**
Primary Skills:
* Google Cloud Platform (GCP)
* Terraform
* Kubernetes
Secondary Skills:
* AWS
* Venafi
* Devops tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stalk, Harness, DevX portal)
Band:
6B-7B
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
The Cloud Operations IBM practitioner is expected to provide support (but not limited to) the following activities:
Cloud Ops
* Amazon Web Service (AWS), Google Cloud Platform (GCP) support
* Responding to incidents, troubleshooting issues, and ensuring minimal application downtime.
* Patch reporting, patching, Vulnerability fix
* Implementing security best practices and monitoring for vulnerabilities.
* Regularly assessing and monitoring performance metrics and adjusting /improving application performance
* Server health issue, service interrupted, application downtime
* Maintenance and support activities in EC2, RDS instance, S3, Route 53, load balances, ESB, Security, DNS, Cloud Engine, Cloud Function,
* Firewall issues, server connectivity issues, server is not reachable
* Server decommission
* Account decommission, project deletion
* Service restart, server booting
* Account-level support (SSO roles, IAM, etc.)
Venafi
* SSL/TLS certificate management
* SSL/TLS certificate issuance from Digicert, Google Certificate authority, renewal, revoke
* Installation of certificate (AWS)
* Domain Validation and managing the inventory in Venafi
DevOps Tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stack, DevX Portal, Terraform. Harness):
* Integrating issues of JFrog with CI/CD pipelines to automate the publishing of artifacts post-build.
* Monitor JFrog Xray for security scanning of artifacts to identify vulnerabilities and act accordingly
* Defining quality gates to enforce standards and thresholds for code quality
* Integrating issues of SonarQube with CI/CD pipelines in Jenkins to analyze code after each build.
* Issues in generating reports on code coverage, vulnerabilities, and technical debt.
* Maintenance of the application, managing identity and access
* Fixing any issues blocking CI/CD pipeline design
* Project creation in Jenkins
* Master -Slave server connectivity issue in Salt Stack. Slave server is not being pushed with required configuration
* IaC workspace issue resulting failure in Terraform module
* CI/CD pipeline failure in Harness, Issue in test framework Setup, reporting of the tool
ServiceNow/JIRA:
* Update tickets/tasks according to standards and processes
* Monitor and resolve tickets within the committed SLA
**Required technical and professional expertise**
Primary Skills:
* Google Cloud Platform (GCP)
* Terraform
* Kubernetes
Secondary Skills:
* AWS
* Venafi
* Devops tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stalk, Harness, DevX portal)
Band:
6B-7B
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
The primary responsibility of this role is to provide operational and production support for User Access Management (UAM) in Data Warehouse and Datamart projects. This includes:. Ensuring compliance with data governance policies. Onboarding and offboarding users in the respective data warehouses. Additionally, requires effectively managing sensitive data through routine Python/Java programming.
**Required technical and professional expertise**
1. Bachelor's degree in Computer Science, Information Technology, or a related field, or a Diploma in a related field with relevant experience
2. Preferably with at least 4 years of experience in the IT industry, including:. a. Development, implementation, and maintenance of IT systems, preferably in Data Warehousing, ETL rules, data modeling, and BI applications. b. Operations support and business analysis experience. c. Strong MS-SQL and Oracle Database scripting. d. Experience in diagnosing, troubleshooting, and performing root cause analysis.
3. Ability to diagnose and troubleshoot problems with BI reports and ETL processes.
4. Experience with AWS, Data Lake, Databricks, and the healthcare domain is a plus
5. Able to work independently and as an effective team player with a
**Preferred technical and professional experience**
.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a foreign national finalist for a role in the Philippines and require a work permit, please be aware that Philippine labor law mandates the publication of your name and nationality in a national newspaper and the designated local government portal, as part of the immigration compliance process. This is a required step for completing your job application for this role, obtaining your work permit and employment in the country.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 6 years of experience with cloud native architecture in a customer-facing or support role.
+ Experience engaging with and presenting to technical stakeholders and executive leaders.
+ Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
**Preferred qualifications:**
+ Experience in migrating applications and services to cloud platforms.
+ Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
+ Experience prospecting and building and maintaining customer relationships from scratch and building greenfield territories in enterprise accounts.
+ Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
+ Experience supporting telecommunications or retail industry.
+ Ability to communicate in English and Tagalog fluently to support client relationship management in the region.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google cloud to our customers. You will help prospective and existing customers and partners understand the effect of Google cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proof-of-concept, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google cloud. You will be a part of various teams of Googlers working in an environment of respect where we promote equal opportunities to succeed.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
+ Share enterprise infrastructure modernization expertise to support the technical relationship with customers including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google cloud.
+ Work directly with Google cloud products to demonstrate and prototype integrations in customer and partner environments.
+ Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
+ Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google cloud.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: